10 Best Conference Call Services for Small Businesses (2024)

Best conference call services for small businesses

Are you looking for the best conference call software?

With the remote working trend on the rise, the demand for online conference call software has been experiencing an upward curve.

Now more than ever, online communication and collaboration have become vital to the success of a business.

In this guide, we’ll reveal the best conference call software that helps you stay connected with your team and clients.

1. Nextiva

Nextiva, call conference

Nextiva is one of the leading and most reliable business phone services that let you make a conference call with your team. With Nextiva’s Meet-me Conferencing feature, you can connect multiple callers at different locations into the same live call for an alternative to face-to-face meetings.

The platform offers excellent audio quality and works on all mobile devices too. It also supports CRM, LiveChat, and several other features that will help you manage your business even without being physically present in the office.

You can set up a full-fledged business phone system for customer support with a toll-free phone number, and auto responders.

Nextiva call flow

There’s a mobile app as well that makes it easy to stay connected anywhere any time.

  • Desktop SMS
  • Google calendar integration
  • Video meetings
  • File and attachments
  • Powerful search functionality on transcriptions
  • iOS and Android app

2. RingCentral

RingCentral Cloud Phone

RingCentral is another amazing VoIP provider that offers a range of services like conference calls, all-in-one cloud phone, video conferencing, team messaging, contact centers, and more. You can use it for adding a call waiting option, call transfers, a multi-line phone system, and call forwarding.


You can also make free calls, cloud phone calls, team messaging, and even share screens while making a video conference call.

  • Simple set up
  • Single sign-on
  • Advanced analytics
  • Auto call recording and call monitoring
  • Works on any device with an internet connection
  • Google, Microsoft apps, Salesforce, Zendesk and access to APIs

3. Zoom


Zoom is one of the most popular video conferencing software. It has all the tools you need to smoothly conduct online meetings and video conferences. Conducting a meeting is easy with Zoom. You can also invite your coworkers or clients to join the meeting by sharing a link. However, your invitation can be accepted only if the user downloads the Zoom app on their device.

Zoom is one of the most used web conferencing platforms for remote teams as it also comes with an in-call chat, screen sharing, audio-only sharing, and file sharing. You can also create breakout rooms to separate your team into smaller discussion groups within the meeting.

Zoom file sharing

The free plan of Zoom can host up to 100 call participants for 40 minutes. You can make unlimited conference calls even on the free plan. If you want to hold your meeting for longer than that, you need to upgrade to one of the premium plans which are really expensive. Even the basic pro plan costs over $100 per user per month.

  • Team chat and team collaboration
  • Cloud recording storage
  • Compatible with all web browsers
  • Collaboration tools
  • Real-time whiteboard with drawing tools

4. BlueJeans

BlueJeans conference calls

BlueJeans is one of the best software that offers secure video conferencing options to its users. This is a wonderful resource for anyone who works remotely and needs to have quick video conferences with their clients.

With BlueJeans, it’s easy to convert any room into a meeting room. You can also host webinars, live stream interactive events, town halls, and more with a few clicks of the mouse. To enhance your productivity it offers features like live meeting controls, analytics, automated alerts, and one-touch access to meetings.

Users can also have one-touch access to meetings irrespective of the device they are using. To protect your organization from malicious attacks and safeguard user-end privacy it offers enterprise-grade security as well.

  • Virtual meetings
  • Events and webinars
  • HD video quality
  • Live streaming

5. Webex

Cisco Webex

Webex is an audio and video conferencing solution that offers easy ways to conduct online conferences to communicate and collaborate with clients across the world.

You can use it to hold a company-wide meeting, conduct a live webinar for your followers, offer online training or classes and do a lot more. While doing so, you can use several other features like screen sharing, customizing your meetings, etc.

Added to this, the platform lets you automate end-to-end customer journeys on a centralized cloud communications platform (CPaaS) to drive smarter interactions.

Webex stands out as the parent company Cisco also makes workspace devices for the best collaboration experience.

Similar to Zoom, there are free video conferencing calls up to 40 minutes for up to 100 participants. Call recordings are on local storage.

Webex paid plans are way more affordable as they charge for a bulk number of participants and not per user. On the basic plan ‘Meet’, you can get 24-hour meetings with up to 200 participants. It also includes advanced features like closed caption subtitles, overlapping meetings and cloud storage.

  • Host conference with high video quality
  • Large meeting capacity
  • Advanced security
  • Standard messaging
  • Affordable pricing plans

6. Lifesize


With Lifesize, hosting your conference calls can be quick and easy. You can do it from anywhere you want right from your mobile or desktop.

You can also integrate Lifesize with Microsoft Teams, Skype for Business, Outlook, Slack, Cisco, Polycom, etc for better productivity. You can also have your conference room connector for free. Using this software you can make your calls in 60 different countries for free.

  • Meeting Room
  • Video Meeting Platform
  • Reporting and dashboards
  • Omnichannel contact center solutions
  • Cutting-edge 4K video conferencing

7. Livestorm


Livestorm is yet another conference calling solution that is compatible with all browsers and supports mobile calling too. You can use this software to conduct your webinars, video podcasts and interviews, online courses and a lot more.

It also lets you schedule meetings with your client or employee. You can try out the software for free to see if it meets your business communication needs. If you like it, you can upgrade it at any time you want.

There’s a free plan with 20 minute session time. You can host 30 live attendees and add as many team members to your account as you want.

  • Private event hosting
  • Multiple workspaces
  • CRM integrations
  • Advanced custom reporting
  • GDPR compliant

8. Zoho Meetings

Zoho meetings

Zoho Meetings can be your perfect solution if you want to conduct online conferences or organize a live webinar. It has great options to let you record your sessions, deliver presentations and even download full records.

The platform is super secure so you don’t have to worry about breaching your private data. It lets you add people to your meeting and you can moderate your audience too.

  • Interactive web meeting tools
  • Screen sharing and whiteboards
  • Higher security with meeting lock
  • More control to mute and remove participants

9. Dialpad


With Dialpad, your coworker or client can join the meeting with a simple click on the URL that you share with them. They don’t even have to download any app.

The software is compatible with your laptop, tablet and even your mobile phone. With its voice intelligence, you can have a complete searchable transcription of your meetings too.

You can host large meetings even on the free plan.

  • AI-powered
  • Unlimited collaboration
  • Large meeting support
  • Personalized conference line

10. GoToMeeting

GoTo Connect

GoToMeeting is another platform that lets you conduct or join a call for free. It offers you a free trial period of 14 days. During the trial, you can try out its audio and video calling option that can be integrated with your calendar.

If you’re using it for a video conference, you also have the option to customize your background. Plus, you’ll get powerful features like audio recording, scheduling, and more.

  • Dial-in numbers to join the conference line via phone
  • Add-ons like Toll-Free Numbers and Call Me Pay as you go
  • No meeting time limits
  • Business messaging
  • Hand raising and breakout rooms

The Business plan and Enterprise plan come with advanced features like unlimited cloud recording, meeting lock, drawing tools, note taking, and co-organizers.

These are some of the best online conference call software that you can use.

Before you decide on which is the best conference call services, make sure the platform offers reliable customer support. If you happen to have any issues, you’ll need to connect with them to resolve the problem.

You also want to make sure the software has integrations with other business and marketing platforms. This will let you automate workflows.

We give you our top two picks next.

Verdict: Which is the Best Conferencing Service?

The #1 conference service for small businesses is Nextiva. It’s an all-in-one solution that takes care of your business communications for team members as well as with customers.

Aside from advanced conference call features, you can get toll-free numbers, auto attendant with hold music, voicemail, customer chat summaries, and so much more.

The best free conference call service is Zoom and Webex. You get advanced features with unlimited meetings and high video quality. There’s even the option to turn off video and make it just audio conferencing. However, both service providers have a 40-minute time limit that can pose a problem for long discussions.

We hope this guide helped you find the right video and audio conference platform for your business needs.

You may also check out our article on how to add a call button to your WordPress site.

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