Are you looking for the best 24/7 WordPress support services?
WordPress support and maintenance services help you manage your websites, such as monitoring and updating WordPress core, themes, and plugins, backups, performance optimization, etc.
In this article, we’ll share some of the best 24/7 WordPress support services that you can use to manage your website.
Why Do You Need WordPress Support Services?
Maintaining a WordPress website can be a daunting task, especially if you’re not a tech-savvy person. Even if you have the right technical skill, you might not want to allocate an hour every day to manage your WordPress site. Instead of maintaining WordPress, you can focus on producing great content and growing your online business.
Here’re a few things a WordPress support service can help you with.
- Security: Protect your websites from hackers and malware.
- Uptime monitoring: Keep your WordPress site up and running all the time.
- Performance: Optimize your website for speed and performance.
- Analytics: Monitor your website traffic and gather actionable insights.
- Update: Update your WordPress core themes, and plugins without breaking your site.
Every WordPress support service is unique. Before you hire a professional developer or WordPress support service, double check if they provide the right services for your needs.
Let’s take a look at some of the best 24/7 WordPress support services available.
WP Buffs is a popular 24/7 WordPress maintenance and management support service. It has a remote team that works 24/7 to help you tackle any of your website issues.
When you sign up for their service, they implement site security configurations and a firewall to make sure your website is as secure as possible. Plus, you get access to iThemes Security Pro and daily backups.
Next, they run weekly updates to make sure all your site’s plugins, themes, and core files are running on the latest versions. They even send you weekly reports to make sure your maintenance services run smoothly.
They also check your site 1,440 times a day. If it’s down, WP Buffs takes action in 60 seconds so you won’t face any downtime.
If you face any issues such as malware infection or just small website tweaks, you can connect with them 24/7, 365 days a year. There are no limits on the number of tickets you can submit.
For agencies, there are white label options. Also, you can avail 24/7 support under your own branding with their ongoing care plans for WordPress sites.
They offer different pricing plans so you’ll find one to suit your budget. In our opinion, this is one of the best WordPress maintenance services.
FixRunner is an affordable WordPress help and support service. Aside from monitoring and maintenance, you can rely on FixRunner even if it’s a quick fix or a development task. They also manage your WordPress core updates, as well as themes and plugins.
Their website monitoring team makes sure that your site is up and running 24/7, so you can have peace of mind. They also provide you with a backup service to store cloud backups and restore your website within minutes.
FixRunner also optimizes your website speed so you can get the most out of your website and your WordPress hosting service.
WP Site Care is a WordPress support and maintenance service. Their team comprises experts in WordPress development, search engine optimization, paid advertising, social media management and performance optimization.
They make sure that your website runs fast and securely. It monitors your website 24/7 to give you peace of mind, so you can focus on growing your business instead of spending your time on server administration tasks.
With automated backups, your website’s database, files, and images are stored offsite in the cloud. WP Site Care also optimizes the performance of your website and takes care of other maintenance tasks.
WP Tech Support is a WordPress help and support service. If your site is facing any issue, then you can submit a request and their support team will help you solve it.
You can use their online customer support portal to access your reports and connect with the support team. It covers all necessary services like website monitoring, backups, plugin and theme updates, and performance optimization.
WP SitePlan offers WordPress maintenance services and support plans. They provide security solutions to protect your website from hackers and malware. Other services include bug fixing and monitoring of your website. They optimize the database ensuring your site runs without errors.
You can rely on WP SitePlan for uptime monitoring, tracking analytics, and installing updates smoothly. They also give support to WooCommerce stores.
wpXPRESS is excellent support, maintenance, and marketing solution for WordPress. It includes regular updates, offsite cloud backups, and malware scanning. They also provide unlimited edits, fixes, and changes for your WordPress website. You can use this service for page speed monitoring, spam protection, and more.
With wpXPRESS, you’ll get a modern page builder, access to SendGrid email tool, and Google Analytics support.
WP Maintainer is a WordPress update, backups, and maintenance support solution. It works with Sucuri to create a security layer and protect your website from hackers, malicious content, and malware.
It offers smooth updates for your website’s latest WordPress version, theme, and plugins. You can also schedule site backups, email them, or download them on your computer.
Fixmysite can help you fix your WordPress website right away. It works in 3 simple steps: contact, review, and fix. They offer theme customization, migration, speed optimization, and malware removal from your WordPress website.
You can connect with them for a site audit and even for a WordPress setup. They also offer business phone service for quicker communication.
FAQs on WordPress Support Services to Manage Your Site
What are 24/7 WordPress support services?
24/7 WordPress support services refer to professional assistance provided by experts to manage and maintain your WordPress website around the clock. They offer various services such as troubleshooting, website maintenance, security monitoring, SEO optimization, content edits and more.
Do these support services cater to eCommerce websites?
Yes, many 24/7 WordPress support services specialize in providing assistance to eCommerce websites. They can help with setting up online stores, optimizing product pages, integrating payment gateways, managing inventory, running security scans, and resolving any WordPress-related issues specific to eCommerce.
Do these WordPress support services offer emergency support?
Yes, most of the top WordPress support services provide emergency support to address critical issues that may arise with your website. This ensures that your site remains operational and any potential downtime is minimized.
How do these services handle plugin updates?
Maintenance and support services often take care of WordPress plugin updates to ensure that your website stays secure and up to date. They regularly monitor plugin releases and upgrades, test compatibility, and apply updates without disrupting your site’s functionality.
Can I hire freelancers for WordPress support instead of a service provider?
Yes, you can hire freelancers for WordPress support. You want to make sure you check their maintenance plans, response time, WordPress security offers, reputation, and work experience. Freelancers may have limited availability, whereas support services have dedicated teams available 24/7 to handle your WordPress needs.
Can these services help troubleshoot WordPress issues?
Yes. Troubleshooting is a fundamental part of WordPress support services. They have experienced WordPress experts who can identify and resolve various issues such as website errors, broken functionality, compatibility problems, and more.
Please note that while these FAQs cover some general information, it’s important to visit the individual websites of the WordPress support services you’re interested in to gather specific details about their offerings, pricing, and terms.
Small business owners may find website maintenance services out of budget. In that case, we recommend you check out our list of Managed WordPress Hosting services.
We hope this article helped you find the best 24/7 WordPress support services to manage your site. You may also want to check out our guide on best WordPress help desk plugins for customer support.