Bluehost Review (2024) – The Good, the Bad, and the Ugly

BlueHost Review

Bluehost is one of the largest web hosting brands online. They are an officially recommended hosting provider by WordPress.org, and they currently host over 2 million websites. When you sign up for a web hosting plan, Bluehost offers a free domain, free SSL, and an exclusive 73% discount for IsItWP users.

Table of Contents
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   4.9 / 5.0
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Ease of Use
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
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User Reviews
100 User Reviews
Overall Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   4.9 / 5.0

Bluehost Review: the Good, the Bad, and the Ugly

Bluehost Review

Bluehost is one of the oldest and largest brand names when it comes to web hosting. They’re an officially recommended hosting provider by WordPress.org.

We believe Bluehost is the best cheap hosting service thanks to their affordability, reputation, usability, and the ability to grow with your business.

With Bluehost shared hosting plan, you get a free domain, free SSL, and more. Once you outgrow the traffic allowance on shared hosting, you can easily upgrade to their VPS and dedicated server options.

You can also save on Bluehost plans by paying annually.

Added to that, with Bluehost, you can also create custom email accounts for your business or brand. This is available for all Bluehost hosting plans.

On that note, you’ll be interested to know that Bluehost offers different hosting options including shared, dedicated, VPS, WordPress, and reseller hosting.

Bluehost complies with all the modern standards for hardware and software. They consistently strive for excellence by regularly improving their server hardware infrastructure as well as overall hosting experience. In an effort to make it extremely easy for beginners to start a website, they’ve revamped their user dashboard. They use industry-leading technologies like KVM and OpenStack to make sure your website is as fast as it can get.

Whenever you need web hosting assistance, you can get in touch with Bluehost’s 24/7 support team via live chat, or phone.

Bluehost is a regular contributor to open source projects like WordPress. They offer one-click installers for WordPress as well as other popular website builders and blogging platforms. If you’re just getting started, then you really can’t go wrong with Bluehost.

  • Free domain name registration
  • 1-click WordPress install
  • Unlimited Disk Space and industry-leading hardware
  • Regular price $9.99/ mo. but our users pay $2.75/ mo.
  • 24/7 Chat and Phone Support
  • Get started with Bluehost now!
Cheap Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0

Bluehost Cheap Hosting Review

bluehost shared web hosting

Bluehost’s cheap hosting also known as shared hosting is a perfect option if you’re just starting out and are only expecting low traffic volume. In a shared hosting server, your website shares hosting resources with other websites hosted on the same server. This is what allows hosting companies to keep the costs low.

While shared hosting providers often say unmetered bandwidth, if your website starts attracting a high load of traffic, then your hosting provider will ask you to upgrade to a higher plan that is faster and more reliable than shared hosting. Cloud hosting utilizes multiple servers, so in the case of a high traffic surge, the automatic failover process will switch you to another hosting server to ensure fast performance.

With every shared hosting plan, you get dozens of free website scripts to easily launch your website, blog or an online store, including WordPress, Joomla, and Drupal with one-click installers.

You’ll also get a free domain name and free SSL certificate to protect your website from data interception and misuse. This reassures your customers that their data is being sent over a secure connection, which can also entice your customers to do business with you.

As part of Bluehost’s shared hosting plan, they also offer free marketing bonuses to help you get your website off the ground. We highly recommend them for all small businesses.

In case you’re not satisfied, you can always take advantage of their 30-day money back guarantee, but it’s highly unlikely that you’ll need that!

  • Free domain and site builder
  • 1-click WordPress installs
  • Unlimited Disk Space and industry-leading hardware
  • Regular price $9.99/ mo. but our users pay $2.75/ mo.
  • 24/7 Chat, and Phone Support
  • Get started with Bluehost now!
Dedicated Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.7 / 5.0

Bluehost Dedicated Hosting Review


With Bluehost dedicated hosting, you’re renting a physical server exclusively for your website. The best part about dedicated servers is that you don’t share resources with any other sites, so the server can be configured specifically for your needs.

Built on OpenStack technology, Bluehost offers reliable dedicated hosting at a reasonable price. You can choose from three different pricing plans, and each plan comes with an enhanced cPanel that allows you to easily upgrade your storage space on the fly without admin intervention.

With Bluehost dedicated hosting, you get a minimum of 4 cores per server, 1TB of RAID storage, and between four and 16 gigs of available RAM. You can even have more than one hosting service in a single account, including shared, VPS or dedicated hosting.

Unlike other dedicated server hosting which takes hours or days to set up your account, Bluehost has the ability to instantly provision their dedicated servers, so you can get started immediately.

Because Bluehost owns their own data center, they regularly invest in top-notch hardware and infrastructure to ensure their dedicated servers are top of the line. Bluehost does an excellent job in making sure that your server stays updated with new OS changes and security fixes.

However, when you start getting into the advanced server optimization and configuration, your experience will vary from each support / system administrator that you talk with. Sometimes, you will be asked to pay additional fees to install certain scripts or modules on the server.

Overall though, Bluehost’s dedicated hosting offers the best value for the money.

  • Storage – 500GB to 1000GB
  • RAM – 4GB to 16GB
  • Regular price is 125.99/ mo. but our users pay $79.99/ mo.
  • 24/7 Chat, and Phone Support
  • Dedicated support agents
  • Get started with Bluehost now!
VPS Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   4.8 / 5.0

Bluehost VPS Hosting Review

bluehost vps

After shared hosting, cloud and VPS hosting are the next step up. VPS is short for Virtual Private Server. With VPS hosting, while you’ll be sharing resources with other sites, you have a lot more dedicated power and flexibility for your site.

Built using open source technology like OpenStack and KVM, Bluehost offers VPS hosting that’s both powerful and easy to use. Because Bluehost owns their own datacenters, they invest in state of the art hardware to unlock breakthrough speeds.

With its VPS plans, Bluehost offers you up to four cores and 2GB to 8GB of RAM with guaranteed resources. Every VPS configuration comes with improved cPanel interface, featuring everything found in a shared hosting interface along with special tools for your VPS management.

Unlike our VPS hosting services, Bluehost’s VPS is instantly provisioned, meaning you don’t have to wait hours or days to have your account activated. You can instantly log in and start building your website.

Bluehost’s VPS servers are designed to support Secure Shell access, log file access and more. You also get SSD (Solid State Drive) storage ranging from 30 GB to 120 GB. The biggest advantage of VPS hosting is that you have guaranteed resources allocated towards your website, so it can have maximum performance and uptime.

You have the ability to do multi-server management, have access control, can obtain root access for advanced configuration and more. Bluehost’s VPS offering is amongst the best in the industry for its price. Bluehost smart support team will be there to help you along every step of the way.

  • Storage – 30GB to 120GB
  • RAM – 2GB to 8GB
  • Regular price $39.99/ mo. but you pay $19.99/ mo.
  • 24/7 Chat, and Phone Support
  • Dedicated IP Addresses
  • Get started with Bluehost now!
WordPress Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   4.9 / 5.0

Bluehost WordPress Hosting Review

bluehost hosting discount

Bluehost is one of the largest hosting brands in the WordPress ecosystem. Officially recommended by WordPress.org, Bluehost stands out among the crowd with its strong WordPress offering.

With the WordPress plans, they offer a one-click WordPress install, a free domain name, and a free SSL certificate for $2.75 per month, which is the best quality of service they offer.

We recommend selecting either the Choice Plus or Pro plan. You’ll get unlimited SSD storage, AI-driven templates, free domain privacy, and free CDN. With the Pro plan, you’ll also get a dedicated IP and optimized CPU resources.

Bluehost regularly contributes to the WordPress open-source project, and their team is highly trained to help answer any WordPress question that you may have. They also offer premium themes and plugins through their subsidiary, MOJO Marketplace. You can also get access to their 1-on-1 expert WordPress support through their WP Live service.

In recent years, they have invested heavily in improving their WordPress offering by renovating the onboarding flow, bundling services like security, CDN, caching, staging features, and a whole lot more.

Though it’s not a managed WordPress hosting, if you are just starting your WordPress site, then there’s no better hosting provider than Bluehost on the market that offers the features they do at a very reasonable price point!

  • Free domain and site builder
  • 1-click WordPress installs
  • Unlimited Disk Space and industry-leading hardware
  • Regular price $9.99/ mo. but our users pay $2.75/ mo.
  • 24/7 Chat, and Phone Support
  • Get started with Bluehost now!
WooCommerce Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   4.9 / 5.0

Bluehost WooCommerce Hosting Review

bluehost woocommerce plans

WooCommerce is the most popular eCommerce platform on the internet. Due to its recent growth, many web hosting companies have started offering optimized WooCommerce hosting plans.

Bluehost due to its strong relationship with the WordPress community was among the first to build WooCommerce specific hosting plans. Their WooCommerce hosting plan comes with the WooCommerce plugin pre-installed along with the Storefront theme.

With Bluehost’s WooCommerce hosting, you get everything you need to start an online store. You get a dedicated IP address, positive SSL security, a dedicated support line, and more.

Bluehost is also an officially recommended WooCommerce hosting provider. Bluehost makes sure that you have everything you need to start an online store on a budget.

The WooCommerce hosting is built on top of the Bluehost cloud hosting infrastructure so it can handle larger load and traffic than a typical shared hosting plan. Often users get confused between the WordPress hosting vs WooCommerce hosting option that Bluehost offers.

While you can use either plan, we recommend using the WooCommerce hosting plan for WooCommerce sites for optimal results.

  • Storage – Unlimited
  • WooCommerce Pre-Installed
  • Dedicated IP Addresses, Private SSL, and Bonus Offers
  • The regular price is $24.95/ mo. but our users pay $9.95/ mo.
  • 24/7 Chat, and Phone Support
  • Get started with Bluehost now!
Domain Free (1 Year)
Disk Space Unlimited
Money Back Guarantee 30 Days
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Domain Free (1 Year)
Disk Space Unlimited
Money Back Guarantee 30 Days
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Domain Free (1 Year)
Disk Space 500GB to 1TB
Money Back Guarantee 30 Days
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Domain Free (1 Year)
Disk Space 30GB to 120GB
Money Back Guarantee 30 Days
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Domain Free (1 Year)
Disk Space Unlimited
Money Back Guarantee 30 Days
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Domain Free (1 Year)
Disk Space Unlimited
Money Back Guarantee 30 Days
Claim Special Offer »
Disk Space
Money Back Guarantee 30 Days
Claim Special Offer »


(5.0 / 5.0)

Bluehost Review: Is It Worth the Hype?

Not all web hosting companies are created equal. To set itself apart from the competition, every hosting provider, including Bluehost, offers some unique features. It can be tricky to figure out whether those features are right for your needs.

Free Domain Name and SSL Certificate

Bluehost waives off the domain name registration fees when you sign up for a web hosting service. This obviously comes in pretty handy, when you are just starting a small business with a tight budget. Along with a free domain, you’ll also get a free SSL certificate, which enables encrypted communication between a web browser and a web server, meaning your website will be more trustworthy and secure.

Bluehost offer

1-click WordPress install

Bluehost provides automatic WordPress installation when you set up your hosting account. You can enter your details, select a free WordPress theme, and start a blog right away. It doesn’t require any technical knowledge or coding to install WordPress with Bluehost.

Complimentary Backups

Bluehost offers regular backups on a daily, weekly, and monthly basis. You need to sign up for this service for Bluehost to keep backups. However, it’s recommended that you also create manual daily backups from cPanel and download them on your computer.

Advanced Security

Bluehost offers customized internal tools to keep your WordPress website secure. These tools provide security against DDoS attacks, hacking attempts, and so on. If you’re hosting your website with Bluehost, you also get a big discount on the SiteLock security features to enhance your website security.

Reliable High-Speed Servers

Bluehost is one of the officially recommended web hosting providers by WordPress.org. They’re hosting 2 million websites from all around the globe and are a reputed brand in the web hosting space. The uptime result speaks for itself. They guarantee 99.99% uptime, which is pretty phenomenal.

bluehost reliable uptime

Free WordPress Site Migration

After purchasing Bluehost web hosting, you can request a free WordPress website migration. A team of experts will make sure that you don’t lose any data on your website during the migration.

Your website needs to qualify for a few requirements to get the free migration service:

  • The website should be built on WordPress.org (WordPress.com websites will not be eligible)
  • Website using the latest WordPress version (or above 4.7)
  • Website running on the latest PHP version (or above 7.0)
  • You must have a complete website backup, and backup has been made using the Bluehost Site Migrator plugin
  • The migration file size should be less than 2GB
  • Your database size should be less than 40MB
  • The website should be malware-free
  • WordPress multisite is not eligible

cPanel Access

Bluehost provides cPanel (control panel) access to all its users. The cPanel includes all the tools and features that you’ll need to make a website and manage your website hosting. You can also install WordPress, update the PHP version, and more in the cPanel.

Professional Email

Bluehost offers email hosting to set up a professional email address for your business. This will give an identity to your business and you can communicate with your customers in a professional way. Even if you’re a small business or startup, a professional email can help you grow in the right direction.

Bluehost Pros:

After trying Bluehost’s web hosting service, here’s what we liked about them.

  1. Low Introductory Pricing: The pricing for the Bluehost web hosting packages starts at as low as $2.75 / month, which is a hefty discount compared to the regular price of $9.99 / month. Bluehost’s pricing gives you really good value for money, considering their uptime guarantee and the consistent support you will receive.
  2. No Hidden Fees: You won’t find any hidden fees like setup fees while creating or renewing your account with Bluehost. While you can find a few hosting addons such as Codeguard Basic or Bluehost SEO Tools Start, you just need to unselect them when you sign up to avoid any additional cost.
  3. Easy to Use: Bluehost provides a simple and user-friendly dashboard for managing your websites. It also offers a cPanel with several options, including 1-click WordPress installation. The setup takes less than a few minutes, and your website will be ready to go live on the Internet.
  4. Customer Support: Bluehost offers premium-quality 24/7 customer service from a team of experts. It offers live chat support and phone support to all its users.
  5. Scalability: If you’re a growing business and you want to upgrade your hosting plan, Bluehost is highly scalable and lets you move from a basic plan to a high-tier plan (like Choice Plus plan and Pro plan) in just a few clicks.

Bluehost Cons:

Now let’s take a look at a few limitations of Bluehost.

  1. High renewal rates: Like every other web hosting provider, Bluehost’s renewal price is a bit higher than its introductory price. However, our users can still get up to 73% off for the first year.
  2. Basic website builder: Bluehost offers a basic WordPress website builder with a drag and drop interface. It starts at $2.95 per month and can be used on unlimited websites. This may be enough for beginners and bloggers but you’ll be better offer installing WordPress on your new website and opting for a builder like SeedProd or Elementor.


(5.0 / 5.0)

Bluehost Uptime Guarantee & Speed Test Reports

If you want a high-speed website, choosing fast web hosting is compulsory.

We used Bluehost to conduct a few different speed tests on our website that gives a clear picture of how the hosting performs. Here are some of the following testing tools that we used:

  • Pingdom
  • Load Impact
  • Bitcatcha

bluehost speed test

According to our Pingdom’s website speed test, we found that our test site loads in less than two seconds for a server in New York City. That means the site is faster than 94% of all tested sites.

Just like the speed test, it’s imperative to analyze whether your hosting service of choice can survive a traffic surge.

For our traffic surge test, we used a popular testing tool Load Impact, and sent some virtual users (VU) to our site. They gradually built up to 100 visitors at a time to see how the server would handle the traffic surge.

In the chart below, you can find blue (VUs active) and green lines (VU load time) which represent the number of virtual visitors sent to the testing site and the time it took to load the web page for the respective number of users on the site.

loadimpact bluehost

From our test, it’s evident that Bluehost server can perform without any trouble regardless of the number of visitors present on the site.

If you’re looking for a high performing hosting provider, Bluehost server could be the best choice.

It’s also vital to note that no downtime has been recorded during our hosting performance test. For a detailed look at the server response time, you can see the screenshot below.

uptime bluehost

Bluehost Server Response Time

Without a doubt, images often account for most of the downloadable bytes, meaning publishing too many images on a page can negatively impact your page loading time.

Not to mention, a content-heavy site would take more time to load than a lightweight website. Aside from speed tests, we’ll also have to conduct a server response time test by ignoring the content of our site.

For this test, we used another testing tool known as Bitcatcha.

Bitcatcha works quite differently from Pingdom.

With Bitcatcha, you can analyze server response time from around the globe by ignoring the content of the site.

It averages the loading speed of your website from eight different global locations: New York, Los Angeles, London, Brazil, India, Singapore, Japan, and Australia. The speed for each location is measured three separate times, and then the results are averaged.

With this test, you get a broader overview of how your server responds globally to the page requests.

bluehost server response tests

You can see that our Bluehost test site was rated C by Bitcatcha.

While the web hosting server responded in just a fraction of a second in the United States, the response time was comparably high in all other locations. However, the site still responded in less than a second.

That means if your target audience is in the United States, Bluehost could be a great choice for you. On the flip side, if your target audience isn’t in the United States, you might consider using a local hosting server for faster page rendering.


(5.0 / 5.0)

Bluehost Customer Service

Bluehost customer support

Founded in 2003, Bluehost is one of the 20 largest web hosting companies, powering over 2 million websites worldwide. Bluehost is also #1 recommended web hosting company by WordPress.org.

The Bluehost website has a vast knowledge base consisting of articles, guides and how-to’s that can answer to all your questions regarding your web hosting account.

Bluehost friendly 24/7 support team is available via phone and live chat to resolve your hosting related issues quickly. They also have an in-house team of WordPress experts who can resolve any WordPress related inquiries.

The big downside of Bluehost support is that recently they’ve made the decision to discontinue ticket support in an effort to focus more on providing personal and direct support through phone and chat. This can be frustrating to users with more advanced issues that may take a bit longer to resolve.

Ease of Use

(5.0 / 5.0)

Built on cPanel, Bluehost has a custom interface that lets you easily manage your website and server without hassle.

They also offer 1-click install option for popular website builder tools like WordPress, Joomla, Drupal, Magento, Weebly, Prestashop and many more.

You can access the Softaculous app installer inside your cPanel dashboard to quickly install various apps and tools on your site.


(5.0 / 5.0)

Bluehost offers the most competitive prices in the industry for their level of service and performance. With 24/7 support, features like free SSL, and more, this is the best value you’re going to get.

To make it even better, they’re offering our users an exclusive discount if you use our Bluehost coupon code.

When you’re starting out, we recommend going with the starter plans in the respective categories. You can always upgrade your hosting account as you grow.

Shared Basic 50GB Unmetered $2.75 / mo.
WooCommerce Starter 100GB Unmetered $9.95 / mo.
VPS Standard 30GB Unmetered $19.99 / mo.
Dedicated Server 500GB 5TB $79.99 / mo.


Having helped thousands of users choose a web hosting plan and start their website, we have answered just about every question you can think of. Here are some of the most frequently asked questions about Bluehost.

1. Which Bluehost plan should I get?

The answer really depends on what your hosting needs are. If you’re just starting out, then we recommend starting with the Bluehost shared hosting plans. If you’re starting an online store, then we recommend using their WooCommerce cloud hosting, which is specifically designed to handle eCommerce websites.

2. Where are Bluehost servers located?

Bluehost servers are located in Provo, Utah, and Houston, Texas.

3. Can Bluehost handle high traffic on my site?

Bluehost can most definitely handle high traffic. It all depends on which plan you’re on. If your site starts consuming too many resources, then Bluehost will ask you to upgrade to a higher plan.

4. Can I upgrade my Bluehost plan later?

We always recommend users start with the smaller plan and upgrade as needed. Bluehost makes it very easy for you to upgrade.

5. Does Bluehost offer a month-to-month payment option?

Bluehost doesn’t offer month-to-month payment options for their shared hosting packages. For higher plans like VPS and dedicated servers, they do offer monthly payment options. However, it’s important to note that they offer significant discounts for longer-term deals.

If you choose a VPS or dedicated, you’ll need to enter your credit card details to sign up for the monthly plan.

6. Can I create subdomains in Bluehost?

Yes, you can easily create subdomains in Bluehost using the cPanel.

7. Do I have to register my domain name with Bluehost?

No, you do not necessarily have to register your domain with Bluehost. You can use Godaddy, NameCheap, or any of your preferred domain name registrar. However, keep in mind that you can waive off the domain registration fees if you want to register a domain name with them.

8. Does Bluehost offer free SSL?

Yes, Bluehost offers free SSL with all of their plans. Ecommerce plans come with dedicated IPs and private SSL.

9. Do I need to purchase the addons from Bluehost?

No, you do not need to purchase any addons during the purchase. Should you decide that you need them later, you can always add them to your account.

10. Does Bluehost offer a free CDN?

Yes, Bluehost offers a free CDN. All websites hosted on Bluehost are integrated with Cloudflare’s free CDN service.

11. What is Bluehost domain privacy protection?

Bluehost domain privacy protection allows you to keep your personal information private. This means when someone looks up your domain name’s WHOIS information, they will NOT see your personal address, phone number, etc.

12. Can I create an eCommerce site on Bluehost?

Absolutely. Bluehost’s WooCommerce hosting plan comes pre-configured with all the things you need to start an online store.

13. What do Bluehost SEO Tools include?

After you launch your website, the next step is to submit the site to search engines. This way, you improve your rankings and get new visitors to your site. Bluehost SEO tools save time and do everything automatically. The SEO tools include keyword discovery, marketing reports, and more.

Bluehost vs Other Hosts

Wondering how Bluehost stacks up against other web hosting companies? See our side-by-side comparison to see for yourself.

Final Recap

Bluehost is one of the best web hosting companies for small businesses. With all the different hosting options, you can easily find the plan that works for your business. They’re also an officially recommended host by WordPress.org, so if you’re thinking of using WordPress, then you can’t go wrong with Bluehost.

What we really like about Bluehost is that they grow with your business. Beginner users can start small to keep the costs low and upgrade as their website grows.

If you’re looking for a host that offers robust performance, uptime, and a complete feature set at a fair price, then Bluehost is for you!

  • Free domain name registration
  • 1-click WordPress install
  • Unlimited Disk Space and industry-leading hardware
  • Regular price $9.99/ mo. but our users pay $2.75/ mo.
  • 24/7 Chat and Phone Support
  • Get started with Bluehost now!
DomainFree (1 Year)
Disk SpaceUnlimited
Money Back Guarantee30 Days
Claim Special Offer »

User Reviews

  1. For the first year bluehost was amazing, then my site was crashing every other hour, now I moved to another host and the problem went away. Don’t use bluhost

  2. Worst Technical Support team! Low graded team are working with them. My Site was deactivated without prior intimation because of mysql over usages, and asked me to upgrade the plan, as per their suggestion I paid and upgraded the plan. Bledy Technical team from 2 weeks they are stuck with migration problem. I strongly recommend not to register for Bledy BLUEHOST.

  3. Absolutle rip off,allowed me to renew ,then said i had TOS violations after the 30 days to cancel,no customer service,will not refund,i have lost over $1000.Do not go near them

  4. Bluehost is not honest with their customers. I renewed my Web hosting account with Will on 8 Sept 2022 and he gave me a case number. I also have a receipt that has the new expiration date of 17 October 2023. 21 October I received an automated email that my account was expiring in 29 days. 25 October I received an email that my Domain name renewed and it included an expiration date for my Web hosting of 17 October 2023. I noticed that I was not getting any emails so today I called and they said they cancelled their free non-profit web hosting. I have 2 emails with the new web-hosting renewal date of 17 October 2023. I asked that they at least forward my emails for a while – customer service did not understand what I was asking.

    I would NOT trust them with my website. I cannot tell you, as a small non-profit, what they have done to us.

  5. Blue Host is a complete corrupt piece of rubbish that is ripping off customers. I would warn EVERYONE to stay away!!! Ridiculous increases in charges and they have no protection from malware (but they will conveniently try to sell you malware tech services for an exorbitant amount). KEEP CLEAR!!!

  6. I am deeoly unsatisfied with Bluehost. It took me a full week for them to restore my email using backup data. I was literally just passed on from one person to another and did not actually get the help I needed when five days after first asking for help I sent a strongly worded demand that they fix this issue. Suddenly a task they said could “take a while” took a few hours and was immediately resolved. I am furious.

  7. Worst support ever. They do not know what a Microsoft Tenant is. We were not able to move a domain from their hosted solution to Microsoft. Unbelievable.

  8. Customer service is the worst you can not talk to a USA representative everything goes to the Philippines. They have no clue what they are doing. Put tech support back in the USA. Because of tech support issues my company will probably not be doing business with them much longer.

  9. Bluehost #1? That would be humorous if it didn’t cost businesses money. I used them for approximately 20 years, with over 50 accounts, personal, business and with clients I referred them to. In the past 5 years, I’ve moved them ALL off Bluehost except one left, which is now looking for another hosting company. Bluehost shuts clients’ business sites with no notice when attacked by malware. I called iThemes Security and was told the attack came from “their shared servers, not directly from the web.” Bluehost informed my client they would have to have their domains “cleaned” before lifting the suspension. By the way, that’s $299 per domain. Talk about being held hostage. Curiously, reinstalling the backup they had before the attack didn’t work. For smaller issues, their support, when after 30 to 45 minutes waiting, answers from a part of the world that speaks broken english and is at times hard to understand. They also have now hired remote (admitted by one rep) who are inexperienced. One kept telling me to “hold on” while appearing to read from a manual. When they can’t figure it out, the have to create an ‘internal support request’ which you spend your time hearing them having to type it all up. Once they submit it, they inform you that “you should hear back from them by email within 24 to 72 hours”! But you normally don’t. You normally have to call back, wait 30 to 40 minutes, sit there while they take 5-10 minutes to read your account history (instead of listening to you), wait for them again to read their manual. It got to a point I had to keep asking to speak to a manager. Who then would submit an “internal support request.” Considering Bluehost? Beware. Why it’s even on this list, let alone #1 is beyond perplexing.

    1. Hey Dan, thanks for sharing your experience. Bluehost is still the top choice for beginners with limited budgets.

      It offers a great start and saves a lot of money to startups, personal bloggers, etc. Hence they’re a popular choice and #1 on the list.

      Bluehost also provides our users a big discount on top of their regular offers!

  10. I’ve been with them for about 5 years, they are fast and no problems in performance.

    the main problem is the support service.
    when you try to call -> no one picks up
    when you try live chat you get 2 options:
    1) new costumer -> gets an agent in seconds
    2) old costumer -> chances to get an agent are slim to none

    plus they sometimes bill you stuff that are not related, or stuff past expiration date that you did not approve or were given ANY notice about it what so ever.

  11. Bluehost is the best hosting for beginners and also professionals. I like it.

  12. Bluehost is known to be a TERRIBLE Hosting Co. I have had nothing but problems ever since starting with them. Server Issues ALL time. Now my sites have been Suspended for a reason that is not true. WATCH OUT for these slicksters!!!!

  13. I have a website that has on off periods of traffic so there are points where I have a lot of activity on the site, as you mentioned they can handle large amounts of traffic, but it all depends on the chosen plan. It’s not optional in my view to have to choose a plan, and pre determined specs of server. When it comes to these kind of dilemmas in choosing a packet especially when you can predict the exact amount of traffic your website will be generated then I recommend something like Dynamic Edge with elastic resource allocation offered by dhosting[dot]com their server automatically gives you more resources as needed without your intervention or having to contact support.

  14. Do NOT use Blue Host!!!! Not only did they give my phone number and email out to every person in the entire world, BUT after having my membership cancelled for one whole year they charged my visa randomly! My bank is currently looking into this, and I have been nothing but unhappy since trying this out! When I copied the description on my visa statement and pasted it in google, it looks like TONS of people have the same issue. Also, when I first signed up, I received almost 3-4 spam phone calls a day of which they left messages and it was to the point where I almost cancelled my voicemail!

  15. The one and only reason I am giving this company a semi-decent review is mainly because of their ONE knowledgeable support agent. I would call in COUNTLESS times and request alanna keel to assist me with my server as EVERYONE else would keep me on hold for 30 minutes or more. I had my site migrated to my VPS account, which mind you, I PAID FOR!! Long story short, the migration was extremely messed up and my sites were all types of broken. After being on hold for an hour waiting for “Steven” the apparent manager to come to the phone (Apparently managers are too busy to attend to customers, WHO KNEW) I hung up and got an unexpected suprise when I called back. After explaining my frustration for the THIRD TIME, I got alanna who actually fixed my sites within 15 minutes. All 4 of them. Didnt even put me on hold. They were fixed before I ended my story, if were being completely honest. Bluehost needs more employees that know what they are doing. 2 years ago, I could call in and have my problem fixed in 2 minutes. These days, the support is so slow. ALSO DO NOT OPEN A CHAT, I DONT THINK THEY CAN UNDERSTAND SIMPLE ENGLISH. I feel bad for employees like Alanna, who are CLEARLY picking up the slack for the poorly trained agents they currently have, Unfortunately, after october I was unable to get in touch with my favorite agent so I ended up cancelling services with Bluehost and moved to Godaddy. I give Bluehost an 80/100 for one reason only. The superior support from ONE person I talked to out of 20. Host with caution!!!!!!

  16. It’s not a new thing that blue host is the best hosting service. I manage 5 websites of my own and all are hosted under bluehost since 4 years and till now I am not facing a single problem! So, I recommend everyone to use bluehost.

  17. how can i use it

  18. We’ve been using Bluehost since 2008 and wouldn’t use any other firm. They make everything easy from setting up a new site, to managing the content. And they have extremely fair pricing for a small business.

    We would highly recommend them to anyone looking (and do!) and to that end, we have even added services they offer to our regular hosting.

  19. Hello,

    I like Bluehost customer service the best. They are polite, speak English very well, and are very helpful.

    I like your prices also.

    I didn’t like the email servers getting blocked by AT&T servers, but I know you didn’t do that.

    Something I think all your techies should know that is if a customer can’t delete an empty subdomain folder, they need to delete the upper level url too.

    That’s it! Thank you for helping me to earn some pocket money.

  20. Edouard Gambarian July 12, 2016 at 12:35 pm

    I always receive intelligent service/help when I call.
    Thanks to BlueHost

  21. I’ve been using Bluehost for about 6 months. So far, it’s been very good. I haven’t had any problems that I didn’t cause. The platform is stable. I’m happy with it.

  22. Diane Schuirman-Hagedorn July 12, 2016 at 11:07 am

    We have had no issues with Bluehost. On the few occasions we’ve needed support responses have been prompt.

  23. Richard Force July 12, 2016 at 6:49 am

    Very happy with Bluehost as a web hosting service; I highly recommend their services.

  24. Word Press is easy to work with and so glad to had Word Press to set up my website.

    Keep up the good work!

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