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Bluehost Review (2024) – The Good, the Bad, and the Ugly

BlueHost Review

Bluehost is one of the largest web hosting brands online. They are an officially recommended hosting provider by WordPress.org, and they currently host over 2 million websites. When you sign up for a web hosting plan, Bluehost offers a free domain, free SSL, and an exclusive 73% discount for IsItWP users.

Table of Contents
Overall
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   4.9 / 5.0
Features
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Performance
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Support
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Ease of Use
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Pricing
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
FAQs
BluehostFAQs
User Reviews
100 User Reviews
Overall Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   4.9 / 5.0

Bluehost Review: the Good, the Bad, and the Ugly

Bluehost Review

Bluehost is one of the oldest and largest brand names when it comes to web hosting. They’re an officially recommended hosting provider by WordPress.org.

We believe Bluehost is the best cheap hosting service thanks to their affordability, reputation, usability, and the ability to grow with your business.

With Bluehost shared hosting plan, you get a free domain, free SSL, and more. Once you outgrow the traffic allowance on shared hosting, you can easily upgrade to their VPS and dedicated server options.

You can also save on Bluehost plans by paying annually.

Added to that, with Bluehost, you can also create custom email accounts for your business or brand. This is available for all Bluehost hosting plans.

On that note, you’ll be interested to know that Bluehost offers different hosting options including shared, dedicated, VPS, WordPress, and reseller hosting.

Bluehost complies with all the modern standards for hardware and software. They consistently strive for excellence by regularly improving their server hardware infrastructure as well as overall hosting experience. In an effort to make it extremely easy for beginners to start a website, they’ve revamped their user dashboard. They use industry-leading technologies like KVM and OpenStack to make sure your website is as fast as it can get.

Whenever you need web hosting assistance, you can get in touch with Bluehost’s 24/7 support team via live chat, or phone.

Bluehost is a regular contributor to open source projects like WordPress. They offer one-click installers for WordPress as well as other popular website builders and blogging platforms. If you’re just getting started, then you really can’t go wrong with Bluehost.

  • Free domain name registration
  • 1-click WordPress install
  • Unlimited Disk Space and industry-leading hardware
  • Regular price $9.99/ mo. but our users pay $2.75/ mo.
  • 24/7 Chat and Phone Support
  • Get started with Bluehost now!
Cheap Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0

Bluehost Cheap Hosting Review

bluehost shared web hosting

Bluehost’s cheap hosting also known as shared hosting is a perfect option if you’re just starting out and are only expecting low traffic volume. In a shared hosting server, your website shares hosting resources with other websites hosted on the same server. This is what allows hosting companies to keep the costs low.

While shared hosting providers often say unmetered bandwidth, if your website starts attracting a high load of traffic, then your hosting provider will ask you to upgrade to a higher plan that is faster and more reliable than shared hosting. Cloud hosting utilizes multiple servers, so in the case of a high traffic surge, the automatic failover process will switch you to another hosting server to ensure fast performance.

With every shared hosting plan, you get dozens of free website scripts to easily launch your website, blog or an online store, including WordPress, Joomla, and Drupal with one-click installers.

You’ll also get a free domain name and free SSL certificate to protect your website from data interception and misuse. This reassures your customers that their data is being sent over a secure connection, which can also entice your customers to do business with you.

As part of Bluehost’s shared hosting plan, they also offer free marketing bonuses to help you get your website off the ground. We highly recommend them for all small businesses.

In case you’re not satisfied, you can always take advantage of their 30-day money back guarantee, but it’s highly unlikely that you’ll need that!

  • Free domain and site builder
  • 1-click WordPress installs
  • Unlimited Disk Space and industry-leading hardware
  • Regular price $9.99/ mo. but our users pay $2.75/ mo.
  • 24/7 Chat, and Phone Support
  • Get started with Bluehost now!
Dedicated Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.7 / 5.0

Bluehost Dedicated Hosting Review

bluehost-dedicated-hosting

With Bluehost dedicated hosting, you’re renting a physical server exclusively for your website. The best part about dedicated servers is that you don’t share resources with any other sites, so the server can be configured specifically for your needs.

Built on OpenStack technology, Bluehost offers reliable dedicated hosting at a reasonable price. You can choose from three different pricing plans, and each plan comes with an enhanced cPanel that allows you to easily upgrade your storage space on the fly without admin intervention.

With Bluehost dedicated hosting, you get a minimum of 4 cores per server, 1TB of RAID storage, and between four and 16 gigs of available RAM. You can even have more than one hosting service in a single account, including shared, VPS or dedicated hosting.

Unlike other dedicated server hosting which takes hours or days to set up your account, Bluehost has the ability to instantly provision their dedicated servers, so you can get started immediately.

Because Bluehost owns their own data center, they regularly invest in top-notch hardware and infrastructure to ensure their dedicated servers are top of the line. Bluehost does an excellent job in making sure that your server stays updated with new OS changes and security fixes.

However, when you start getting into the advanced server optimization and configuration, your experience will vary from each support / system administrator that you talk with. Sometimes, you will be asked to pay additional fees to install certain scripts or modules on the server.

Overall though, Bluehost’s dedicated hosting offers the best value for the money.

  • Storage – 500GB to 1000GB
  • RAM – 4GB to 16GB
  • Regular price is 125.99/ mo. but our users pay $79.99/ mo.
  • 24/7 Chat, and Phone Support
  • Dedicated support agents
  • Get started with Bluehost now!
VPS Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   4.8 / 5.0

Bluehost VPS Hosting Review

bluehost vps

After shared hosting, cloud and VPS hosting are the next step up. VPS is short for Virtual Private Server. With VPS hosting, while you’ll be sharing resources with other sites, you have a lot more dedicated power and flexibility for your site.

Built using open source technology like OpenStack and KVM, Bluehost offers VPS hosting that’s both powerful and easy to use. Because Bluehost owns their own datacenters, they invest in state of the art hardware to unlock breakthrough speeds.

With its VPS plans, Bluehost offers you up to four cores and 2GB to 8GB of RAM with guaranteed resources. Every VPS configuration comes with improved cPanel interface, featuring everything found in a shared hosting interface along with special tools for your VPS management.

Unlike our VPS hosting services, Bluehost’s VPS is instantly provisioned, meaning you don’t have to wait hours or days to have your account activated. You can instantly log in and start building your website.

Bluehost’s VPS servers are designed to support Secure Shell access, log file access and more. You also get SSD (Solid State Drive) storage ranging from 30 GB to 120 GB. The biggest advantage of VPS hosting is that you have guaranteed resources allocated towards your website, so it can have maximum performance and uptime.

You have the ability to do multi-server management, have access control, can obtain root access for advanced configuration and more. Bluehost’s VPS offering is amongst the best in the industry for its price. Bluehost smart support team will be there to help you along every step of the way.

  • Storage – 30GB to 120GB
  • RAM – 2GB to 8GB
  • Regular price $39.99/ mo. but you pay $19.99/ mo.
  • 24/7 Chat, and Phone Support
  • Dedicated IP Addresses
  • Get started with Bluehost now!
WordPress Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   4.9 / 5.0

Bluehost WordPress Hosting Review

bluehost hosting discount

Bluehost is one of the largest hosting brands in the WordPress ecosystem. Officially recommended by WordPress.org, Bluehost stands out among the crowd with its strong WordPress offering.

With the WordPress plans, they offer 1-click WordPress install, a free domain name, and a free SSL certificate for the price of $2.75 per month, which is the best when it comes to the quality of service they offer.

We recommend selecting either the Choice Plus or Pro plan. You’ll get unlimited SSD storage, AI driven templates, free domain privacy, and free CDN. With the Pro plan, you’ll also get a dedicated IP and optimized CPU resources.

Bluehost regularly contributes to the WordPress open-source project, and their team is highly-trained to help answer any WordPress question that you may have. They also offer premium themes and plugins through their subsidiary, MOJO Marketplace. You can also get access to their 1-on-1 expert WordPress support through their WP Live service.

In recent years, they have invested heavily in improving their WordPress offering by renovating the onboarding flow, bundling services like security, CDN, caching, staging features, and a whole lot more.

Though it’s not a managed WordPress hosting, if you are just starting your WordPress site, then there’s no better hosting provider than Bluehost on the market that offers the features they do at a very reasonable price point!

  • Free domain and site builder
  • 1-click WordPress installs
  • Unlimited Disk Space and industry-leading hardware
  • Regular price $9.99/ mo. but our users pay $2.75/ mo.
  • 24/7 Chat, and Phone Support
  • Get started with Bluehost now!
WooCommerce Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   4.9 / 5.0

Bluehost WooCommerce Hosting Review

bluehost woocommerce plans

WooCommerce is the most popular eCommerce platform on the internet. Due to its recent growth, many web hosting companies have started offering optimized WooCommerce hosting plans.

Bluehost due to its strong relationship with the WordPress community was among the first to build WooCommerce specific hosting plans. Their WooCommerce hosting plan comes with the WooCommerce plugin pre-installed along with the Storefront theme.

With Bluehost’s WooCommerce hosting, you get everything you need to start an online store. You get a dedicated IP address, positive SSL security, a dedicated support line, and more.

Bluehost is also an officially recommended WooCommerce hosting provider. Bluehost makes sure that you have everything you need to start an online store on a budget.

The WooCommerce hosting is built on top of the Bluehost cloud hosting infrastructure so it can handle larger load and traffic than a typical shared hosting plan. Often users get confused between the WordPress hosting vs WooCommerce hosting option that Bluehost offers.

While you can use either plan, we recommend using the WooCommerce hosting plan for WooCommerce sites for optimal results.

  • Storage – Unlimited
  • WooCommerce Pre-Installed
  • Dedicated IP Addresses, Private SSL, and Bonus Offers
  • The regular price is $24.95/ mo. but our users pay $9.95/ mo.
  • 24/7 Chat, and Phone Support
  • Get started with Bluehost now!
Domain Free (1 Year)
Disk Space Unlimited
Money Back Guarantee 30 Days
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Domain Free (1 Year)
Disk Space Unlimited
Money Back Guarantee 30 Days
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Domain Free (1 Year)
Disk Space 500GB to 1TB
Money Back Guarantee 30 Days
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Domain Free (1 Year)
Disk Space 30GB to 120GB
Money Back Guarantee 30 Days
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Domain Free (1 Year)
Disk Space Unlimited
Money Back Guarantee 30 Days
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Domain Free (1 Year)
Disk Space Unlimited
Money Back Guarantee 30 Days
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Domain
Disk Space
Money Back Guarantee 30 Days
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Features

(5.0 / 5.0)

Bluehost Review: Is It Worth the Hype?

Not all web hosting companies are created equal. To set themselves apart from the competition, every hosting provider, including Bluehost, offers some unique features. It can be tricky to figure out whether those features are right for your needs.

Free Domain Name and SSL Certificate

Bluehost waives off the domain name registration fees when you sign up for a web hosting service. This obviously comes in pretty handy, when you are just starting a small business with a tight budget. Along with a free domain, you’ll also get a free SSL certificate, which enables encrypted communication between a web browser and a web server, meaning your website will be more trustworthy and secure.

Bluehost offer

1-click WordPress install

Bluehost provides automatic WordPress installation when you set up your hosting account. You can enter your details, select a free WordPress theme, and start a blog right away. It doesn’t require any technical knowledge or coding to install WordPress with Bluehost.

Complimentary Backups

Bluehost offers regular backups on a daily, weekly, and monthly basis. You need to sign up for this service for Bluehost to keep backups. However, it’s recommended that you also create manual daily backups from cPanel and download them on your computer.

Advanced Security

Bluehost offers customized internal tools to keep your WordPress website secure. These tools provide security against DDoS attacks, hacking attempts, and so on. If you’re hosting your website with Bluehost, you also get a big discount on the SiteLock security features to enhance your website security.

Reliable High-Speed Servers

Bluehost is one of the officially recommended web hosting providers by WordPress.org. They’re hosting 2 million websites from all around the globe and are a reputed brand in the web hosting space. The uptime result speaks for itself. They guarantee 99.99% uptime, which is pretty phenomenal.

bluehost reliable uptime

Free WordPress Site Migration

After purchasing Bluehost web hosting, you can request a free WordPress website migration. A team of experts will make sure that you don’t lose any data on your website during the migration.

Your website needs to qualify to a few requirements to get the free migration service:

  • The website should be built on WordPress.org (WordPress.com websites will not be eligible)
  • Website using the latest WordPress version (or above 4.7)
  • Website running on the latest PHP version (or above 7.0)
  • You must have a complete website backup and backup has been made using Bluehost Site Migrator plugin
  • The migration file size should be less than 2GB
  • Your database size should be less than 40MB
  • The website should be malware free
  • WordPress multisite is not eligible

cPanel Access

Bluehost provides cPanel (control panel) access to all its users. The cPanel includes all tools and features that you’ll need to make a website and manage your website hosting. You can also install WordPress, update the PHP version, and more in the cPanel.

Professional Email

Bluehost offers email hosting to set up a professional email address for your business. This will give an identity to your business and you can communicate with your customers in a professional way. Even if you’re a small business or startup, a professional email can help you grow in the right direction.

Bluehost Pros:

After trying Bluehost’s web hosting service, here’s what we liked about them.

  1. Low Introductory Pricing: The pricing for the Bluehost web hosting packages starts at as low as $2.75 / month, which is a hefty discount compared to the regular price of $9.99 / month. Bluehost’s pricing gives you really good value for money considering their uptime guarantee and consistent support you will receive.
  2. No Hidden Fees: You won’t find any hidden fees like setup fees while creating or renewing your account with Bluehost. While you can find a few hosting addons such as Codeguard Basic or Bluehost SEO Tools start, you just need to unselect them when you sign up to avoid any additional cost.
  3. Easy to Use: Bluehost provides a simple and user-friendly dashboard to manage your websites. It also offers a cPanel that includes several options, including 1-click WordPress installation. The setup takes less than a few minutes and your website will be ready to go live on the internet.
  4. Customer Support: You’ll get premium-quality 24/7 customer service from a team of experts. Bluehost offers live chat support and phone support to all its users.
  5. Scalability: If you’re a growing business and you want to upgrade your hosting plan, Bluehost is highly scalable and lets you move from a basic plan to a high-tier plan (like Choice Plus plan and Pro plan) in just a few clicks.

Bluehost Cons:

Now let’s take a look at a few limitations of Bluehost.

  1. High renewal rates: Just like every other web hosting provider, the renewal price of Bluehost is also a bit higher than its introductory price. However, our users can still get up to 73% off for the first year.
  2. Basic website builder: Bluehost offers a basic WordPress website builder with a drag and drop interface. It starts at $2.95 per month and can be used on unlimited websites. This may be enough for beginners and bloggers but you’ll be better offer installing WordPress on your new website and opting for a builder like SeedProd or Elementor.

Performance

(5.0 / 5.0)

Bluehost Uptime Guarantee & Speed Test Reports

If you want a high-speed website, choosing fast web hosting is compulsory.

We used Bluehost to conduct a few different speed tests on our website that gives a clear picture of how the hosting performs. Here are some of the following testing tools that we used:

  • Pingdom
  • Load Impact
  • Bitcatcha

bluehost speed test

According to our Pingdom’s website speed test, we found that our test site loads in less than two seconds for a server in New York City. That means the site is faster than 94% of all tested sites.

Just like the speed test, it’s imperative to analyze whether your hosting service of choice can survive a traffic surge.

For our traffic surge test, we used a popular testing tool Load Impact, and sent some virtual users (VU) to our site. They gradually built up to 100 visitors at a time to see how the server would handle the traffic surge.

In the chart below, you can find blue (VUs active) and green lines (VU load time) which represent the number of virtual visitors sent to the testing site and the time it took to load the web page for the respective number of users on the site.

loadimpact bluehost

From our test, it’s evident that Bluehost server can perform without any trouble regardless of the number of visitors present on the site.

If you’re looking for a high performing hosting provider, Bluehost server could be the best choice.

It’s also vital to note that no downtime has been recorded during our hosting performance test. For a detailed look at the server response time, you can see the screenshot below.

uptime bluehost

Bluehost Server Response Time

Without a doubt, images often account for most of the downloadable bytes, meaning publishing too many images on a page can negatively impact your page loading time.

Not to mention, a content-heavy site would take more time to load than a lightweight website. Aside from speed tests, we’ll also have to conduct a server response time test by ignoring the content of our site.

For this test, we used another testing tool known as Bitcatcha.

Bitcatcha works quite differently from Pingdom.

With Bitcatcha, you can analyze server response time from around the globe by ignoring the content of the site.

It averages the loading speed of your website from eight different global locations: New York, Los Angeles, London, Brazil, India, Singapore, Japan, and Australia. The speed for each location is measured three separate times, and then the results are averaged.

With this test, you get a broader overview of how your server responds globally to the page requests.

bluehost server response tests

You can see that our Bluehost test site was rated C by Bitcatcha.

While the web hosting server responded in just a fraction of a second in the United States, the response time was comparably high in all other locations. However, the site still responded in less than a second.

That means if your target audience is in the United States, Bluehost could be a great choice for you. On the flip side, if your target audience isn’t in the United States, you might consider using a local hosting server for faster page rendering.

Support

(5.0 / 5.0)

Bluehost Customer Service

Bluehost customer support

Founded in 2003, Bluehost is one of the 20 largest web hosting companies, powering over 2 million websites worldwide. Bluehost is also #1 recommended web hosting company by WordPress.org.

The Bluehost website has a vast knowledge base consisting of articles, guides and how-to’s that can answer to all your questions regarding your web hosting account.

Bluehost friendly 24/7 support team is available via phone and live chat to resolve your hosting related issues quickly. They also have an in-house team of WordPress experts who can resolve any WordPress related inquiries.

The big downside of Bluehost support is that recently they’ve made the decision to discontinue ticket support in an effort to focus more on providing personal and direct support through phone and chat. This can be frustrating to users with more advanced issues that may take a bit longer to resolve.

Ease of Use

(5.0 / 5.0)

Built on cPanel, Bluehost has a custom interface that lets you easily manage your website and server without hassle.

They also offer 1-click install option for popular website builder tools like WordPress, Joomla, Drupal, Magento, Weebly, Prestashop and many more.

You can access the Softaculous app installer inside your cPanel dashboard to quickly install various apps and tools on your site.

Pricing

(5.0 / 5.0)

Bluehost offers the most competitive prices in the industry for their level of service and performance. With 24/7 support, features like free SSL, and more, this is the best value you’re going to get.

To make it even better, they’re offering our users an exclusive discount if you use our Bluehost coupon code.

When you’re starting out, we recommend going with the starter plans in the respective categories. You can always upgrade your hosting account as you grow.

PLAN DISK SPACE BANDWIDTH PRICE
Shared Basic 50GB Unmetered $2.75 / mo.
WooCommerce Starter 100GB Unmetered $9.95 / mo.
VPS Standard 30GB Unmetered $19.99 / mo.
Dedicated Server 500GB 5TB $79.99 / mo.

FAQs

Having helped thousands of users choose a web hosting plan and start their website, we have answered just about every question you can think of. Here are some of the most frequently asked questions about Bluehost.

1. Which Bluehost plan should I get?

The answer really depends on what your hosting needs are. If you’re just starting out, then we recommend starting with the Bluehost shared hosting plans. If you’re starting an online store, then we recommend using their WooCommerce cloud hosting, which is specifically designed to handle eCommerce websites.

2. Where are Bluehost servers located?

Bluehost servers are located in Provo, Utah, and Houston, Texas.

3. Can Bluehost handle high traffic on my site?

Bluehost can most definitely handle high traffic. It all depends on which plan you’re on. If your site starts consuming too many resources, then Bluehost will ask you to upgrade to a higher plan.

4. Can I upgrade my Bluehost plan later?

We always recommend users start with the smaller plan and upgrade as needed. Bluehost makes it very easy for you to upgrade.

5. Does Bluehost offer a month-to-month payment option?

Bluehost doesn’t offer month-to-month payment options for their shared hosting packages. For higher plans like VPS and dedicated servers, they do offer monthly payment options. However, it’s important to note that they offer significant discounts for longer-term deals.

If you choose a VPS or dedicated, you’ll need to enter your credit card details to sign up for the monthly plan.

6. Can I create subdomains in Bluehost?

Yes, you can easily create subdomains in Bluehost using the cPanel.

7. Do I have to register my domain name with Bluehost?

No, you do not necessarily have to register your domain with Bluehost. You can use Godaddy, NameCheap, or any of your preferred domain name registrar. However, keep in mind that you can waive off the domain registration fees if you want to register a domain name with them.

8. Does Bluehost offer free SSL?

Yes, Bluehost offers free SSL with all of their plans. Ecommerce plans come with dedicated IPs and private SSL.

9. Do I need to purchase the addons from Bluehost?

No, you do not need to purchase any addons during the purchase. Should you decide that you need them later, you can always add them to your account.

10. Does Bluehost offer a free CDN?

Yes, Bluehost offers a free CDN. All websites hosted on Bluehost are integrated with Cloudflare’s free CDN service.

11. What is Bluehost domain privacy protection?

Bluehost domain privacy protection allows you to keep your personal information private. This means when someone looks up your domain name’s WHOIS information, they will NOT see your personal address, phone number, etc.

12. Can I create an eCommerce site on Bluehost?

Absolutely. Bluehost’s WooCommerce hosting plan comes pre-configured with all the things you need to start an online store.

13. What do Bluehost SEO Tools include?

After you launch your website, the next step is to submit the site to search engines. This way, you improve your rankings and get new visitors to your site. Bluehost SEO tools save time and do everything automatically. The SEO tools include keyword discovery, marketing reports, and more.

Bluehost vs Other Hosts

Wondering how Bluehost stacks up against other web hosting companies? See our side-by-side comparison to see for yourself.

Final Recap

Bluehost is one of the best web hosting companies for small businesses. With all the different hosting options, you can easily find the plan that works for your business. They’re also an officially recommended host by WordPress.org, so if you’re thinking of using WordPress, then you can’t go wrong with Bluehost.

What we really like about Bluehost is that they grow with your business. Beginner users can start small to keep the costs low and upgrade as their website grows.

If you’re looking for a host that offers robust performance, uptime, and a complete feature set at a fair price, then Bluehost is for you!

  • Free domain name registration
  • 1-click WordPress install
  • Unlimited Disk Space and industry-leading hardware
  • Regular price $9.99/ mo. but our users pay $2.75/ mo.
  • 24/7 Chat and Phone Support
  • Get started with Bluehost now!
DomainFree (1 Year)
Disk SpaceUnlimited
Money Back Guarantee30 Days
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User Reviews

(100)
  1. Used BluHost when I was thinking about starting a website. When I signed up I saw that it was like $4 a mont and thought that was great. Well I get an alert on my phone that I was charged $150. Turns out they charge you for 36 months worth of everything up front as well as the domain name. They game me absolutely NO warning about this. BUT, when I live chatted with one of their reps he sent me an email with the cancellation form and within 10 minutes I had every penny that they charged me back in my account so I have to give them credit for that.

  2. Altaf Hussain June 5, 2014 at 5:49 am

    Well I vouch for their shared hosting, been with them for a decade, given them several referral business, most of my clients were with bluehost shared. But dedicated hosting sucks. I had a very very bitter experience with bluehost dedicated hosting. I will never ever suggest anyone here, nor will I renew the contract with them. Yeah I know I can cancel the account and get refund, just being there as we are in the middle of something.

    Think 100 times before signing up with bluehost for dedicated hosting. If there was rating of below -100 I would give them one. The biggest mistake of my hosting career is a dedicated hosting with bluehost. For shared hosting i’m still with them, The worst ever downtime, and its happening everyday, thanks to the loads of monitoring softwares and websites who are sending in all those reports.

  3. Justhost – so far haven’t increased their promo price upon renewal.

  4. Speaking from experience, I wouldn’t recommend registering the domain name and hosting with the same company. What happened in our case was that we moved to another hosting company for better service, and the previous company didn’t “push through the DNS for nearly a week. We were not in control of our own domain name. Even though we created a cname and pointed to the new server, the former (unreliable) service had to “push it through” – and they took their time in doing so. Nearly a week of down time. An obvious act of retaliation for moving hosting to another company. I would keep those two separate. Sib

  5. I had several sites hosted by Blue Host and was somewhat satisfied until attempting to close my accounts. I was moving and unable to keep my domain up to date so I closed all but unfortunately forgot one. This was very unfortunate for me due to the fact that auto renewal was operational and my email address had changed due to the COX network.

    Alex from Blue Host refused to work with me concerning my issue and even said Blue Host would fight any attempts by me to dispute the $25 charge with discover. WOW, this is certainly NOT customer service. Quite the opposite. I had no access to email to receive the reminder of 3 day renewal.

    The only thing remaining is to post my TRUTHFUL as well as regretful experience on all Web hosting review sites. Discover will also be disputing the charge on my behalf.

  6. Have used Bluehost for 2 years now and they have been very reliable. HOWEVER, when your current contract expires, be prepared for a large price increase and I’m talking over 60%. This is ridiculous. Looking for another good provider if anyone has any suggestions?

  7. Geraldine Forster February 2, 2014 at 1:35 am

    Well I have to say that I am NOT at all happy with Bluehost.. I signed up with them yesterday after giving them all my credit card details and address in the UK.. As I am a traveler just in case they needed to contact me I listed my Thailand mobile telephone number… All was accepted and even receive the confirmation email that I could get started on my (Very Urgent0 website.. When hey ho after a few hours I receive another email saying that my account had been deactivated!!! After much ado on chat .. I was told that as my phone number didn’t coincide with the country of my address my account had been frozen! They then said I should phone them from my mobile in Thailand to the USA!! I did ask them if they were going to pay for the call! Now they say I have to send a photocopy of my Passport or Driving license plus a photo copy of my credit card ..
    I personally think this is disgusting.. they have all my details and my credit card details.. Plus whatever way, if I wish to cancel I still have to send them more info and to top it all I cant recover my domain name… I leave you all to form your own opinions

  8. Right on, thanks for the help.

  9. I’m considering moving to BH.

    Speed is one of my primary concerns. I’m curious though … do you get good speed with the standard plans? Or do you need to purchase one of the “higher performance” options?

    Thanks much for any and all help.

  10. I am thinking of hosting my site on bluehost. Should i register my domain with them too or register is from somewhere else?

  11. I concur with this writer. I went from Godaddy to Bluehost about a couple years ago, based on top notch reviews of the time. Then a few months ago the power outage, and just last night my site was down for an hour or so. Granted, when I called tech support they stated they were already onto the issue because they had identified the issue, but, my chief complaint is server performance. It is not impressive at all. Yes I know I am on a shared host, but, the reviews I read at the time were singing the praises for this hosting company. I believe the lack of server performance for my site is impacting the number of return visitors. I too am looking for alternatives (hence coming here). I believe the author of this article/website should frequently re-evaluate the hosting companies listed. I am searching for an up to date listing of QUALITY hosting companies, that have servers built SPECIFICALLY for WordPress sites.

  12. I believe bluehost is the best of all.

  13. I am really glad that i choose BH. Never had any problems with them.They have live support and money back guarantee. I signed up for 3 years( the best price option), and will do it again.

  14. I am researching on Bluehost and the opinion of people here are all very valuable, thanks for sharing and thanks to the site!

  15. Josephine Nolan March 18, 2013 at 7:28 pm

    I haven’t had the issues noted here, and I’m a ten out of ten reviewer for Bluehost for customer service. Since I don’t want to maintain expensive servers, Bluehost’s level of service is critical. They’ve never failed to fix an issue — mostly my issues, not theirs — and they won’t hang up the phone until you’re satisified it’s fixed. I have Network Solutions, GoDaddy and two others for other sites, but NetSol charges $65 an hour to troubleshoot WP sites. None really can match the support at Bluehost. If I did have speed issues… as I did on one site… I’d call. They found I was right and within thirty minutes had improved the situation (they said the logs noted high load and they’d fix it, which they did.) Anyway, I won’t be moving any time soon. I count on them at 2 in the morning when I have a WP problem on a deadline.

  16. We were quite happy with Bluehost except for the past 3 months. Page load time is on average 9 seconds where it use to be 1.5 seconds. Am truly considering an alternate service.

    my rating: 3 stars

  17. Stay away from Bluehost. I’ve been using them nearly two years now. They have this policy of increasing their prices after one year. Also they are so slow, it takes minutes to load a simple page (that particular page, by the way, is a page from a website which has Grade A in terms of page speed grade)

  18. Allan_Vancouver December 9, 2012 at 1:25 pm

    I’m using Bluehost at the moment, and not as happy with them as I had hoped. Support helpline answers quickly but their migration process, tools or procedures from a competitor, Godaddy, had problems requiring my calling many, many times.

    I’m also finding performance to be an issue from time to time using wp-admin while creating and maintaining my new site that has only my traffic. 20 seconds to update a page is unacceptable.

  19. I’ve been on Bluehost for over 3 years, but it’s time to move. I’ve upgraded my package from them but still have speed issues. They say you get unlimited web hosting, but there’s a file limit. If you have a site that starts to get a lot of traffic, you get throttled, but they don’t tell you. I’ve liked them, I’ve liked the cPanel, I’ve liked the customer service, but the speed issue is killing me.

  20. I have only just started building WordPress websites and immediately ran into problems with the hosting company which I had been using for html sites, without incident, for several years. I checked around, found Bluehost, and moved one of the hacked domains there. I was blown away by the tech support – which had been non-existent with the old service. If this keeps up, I’ll never go anywhere else. Bluehost gets 10 out of 10 from me!

  21. saif ullah butt June 19, 2012 at 2:23 pm

    I have been using blue host from many years and it seems that they are good. I have had never any problem with their hosting and for me the are 100% up always. 😉

    Thanks

  22. I’ve been using WP for about seven years and Bluehost for just under one year. WordPress and Bluehost are a great combination, because they both give you powerful flex ability at an unbeatable price. I’m very pleased with Bluehost, and look forward to keeping my WordPress site here for a LONG time to come.

  23. I have been using bluehost for more than 2 years now, I have never had problem with them. Cant say about support coz I never ran into serious trouble where I contact support.

  24. Mark Christianson June 19, 2012 at 9:18 am

    I switched over to BlueHost a few months ago after having some issues in performance on another host and have been very pleased. Fast setup, standard cpanel offerings, easy to work with customer support all created a solid platform I could count on and then focus on building my business. As a web developer I have since put a few other clients on bluehost and would recommend them for anyone looking for a service that does their job so you can do yours.

  25. Steve Steiner June 18, 2012 at 8:21 pm

    I’ve been using BluHost for several years and have had no problems whatsoever. The couple of times I’ve needed support (usually my mistake), they were easy to reach and resolved my issue quickly and correctly. I’d recommend them to anyone!

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