Are you looking for the best Zoho alternatives for your business?
Zoho is one of the most popular CRM (Customer Relation Management) platforms available in the market. It comes with a huge range of tools from project management, customer relationship, and workflow automation.
However, it is not the perfect solution for every type of business. As businesses grow, they require advanced and intuitive features that fit the requirements of their sales and management process.
This is why we’ve done the work for you and handpicked the top Zoho alternatives that match your business needs.
Before that, let’s take a look at some of the reasons to look for an alternative to Zoho CRM.
Why Should You Look for Zoho Alternatives?
Just because Zoho is one of the oldest and popular CRM solutions does not mean that it is the right tool for your business.
Many users get overwhelmed with the pool of options offered by Zoho and have a hard time navigating through the platform. It has a steep learning curve compared to other CRMs.
While Zoho does offer tons of functionalities, it still misses out on important features such as email marketing, social media integration, live chat, and more. This gives users more reasons to look for an alternative.
Plus, pricing and customer support are also some of the factors that make users pursue other opportunities.
With that said, let’s dive straight into our picks for the best Zoho Alternatives in the market.
Best Zoho Alternatives
1. HubSpot CRM
HubSpot is the best CRM platform for small businesses and solo entrepreneurs. It comes with a clean and simple user dashboard that is easy to navigate for all types of users.
With HubSpot, you get powerful tools such as email marketing, contact management, live chat, tracking, and reporting for free. Its free plan lets you add unlimited new users and 100,000 contacts which is perfect for beginners looking for a budget-friendly CRM solution.
This web-based CRM lets you manage your contacts and sales activities with ease. You also get access to project management features to keep track of your tasks and activities.
Plus, HubSpot offers useful customer support features like ticketing, email scheduling, and Facebook Messenger integration that help you connect with your customers and improve your sales.
And if you want advanced features and CRM integration options for your business, then you can upgrade to pro plans at any time. This CRM is one of the best Zoho alternatives available with better customer support and pricing options for all types of users.
- Easy to use and set up
- Manage your contacts and leads in an intuitive dashboard
- Create custom pipelines to match your sales funnel and business processes
- Integration with popular services like Mailchimp, Slack, Google, Slack, and more
- Connect with social media platforms such as Facebook Messenger and Instagram
- Reliable customer support and helpful user guides
Free. The Pro version starts at $45 per month for the Starter plan.
Next on our list for the best Zoho alternatives is Pipedrive. With cheaper pricing plans and easy to use interface, it is one of the top choices for businesses that are looking for other options in the market.
Pipedrive helps you simplify your sales process with clearly designed pipelines and management tools. Its visual dashboard is very easy to use so you can easily log in, set up your contacts, and start your sales process right away.
What’s more, users can download the Pipedrive app on their mobile devices. So they can access tools and apps to boost their sales efficiently.
While Pipedrive doesn’t offer a huge list of features like Zoho, it is best for businesses that want lightweight software to manage sales and maintain customer relationships.
- Drag and drop calendar view
- Track calls, emails, contact history from the same dashboard
- Automate repetitive tasks so you can streamline your workflows
- Built-in reporting system gives you insights into important metrics and goals
- 24/7 customer support via email and chat
A free trial is available. Pro plans start at $12.50 per month.
GreenRope is an all-in-one CRM and marketing automation solution for all types of business. This cloud-based CRM software gives you sales, marketing, and operations tools in one place.
Its sales suite includes workflow manager, calendar booking, and lead scoring tools which help you manage your sales and contacts. The marketing suite comes with customer journey mapping, landing page builder, email tracking, and more features.
Whereas, their operations suite offers features like project management, event tracker, ticketing, and live chat. So with GreenRope, you can access powerful features within the same dashboard.
GreenRope is not just a CRM platform but a complete business management software. This is why it is more costly than other Zoho alternatives in this list.
- Drag and drop customer journey mapping
- Workflow and task automation
- Email marketing options with email templates and more
- Integration with social media sites
- Connect with analytics services
- A/B testing feature
The starter plan starts at $99 per month.
Freshsales is an intuitive CRM platform with the power of artificial intelligence. It offers powerful tools like sales forecasting, lead generation bot, calendar even suggestions to boost your sales.
This AI-based CRM comes with pipeline management features that help you close more deals efficiently. Also, it lets you automate your tasks and assign leads to the selected salesperson.
With Freshsales, you can connect with your contacts by email, phone, chat, and SMS. For other options, you can integrate with services such as WhatsApp, Apple iMessage, Zoom, and more.
For small and medium-sized businesses, it is the perfect alternative to Zoho CRM. Beginners can start with its free plan and upgrade to a pro plan later as their business grows.
- Multiple currency and language options
- Email marketing integration
- Create multiple sales pipeline
- Sales tracking and management
- Automate your tasks and workflows
- Mobile app available for all mobile devices
The free version is available. The pro plans for $18 per month.
Constant Contact is another great CRM tool for email marketing and lead management. It offers powerful tools that let you level up your email campaigns.
Not only this, but Constant Contact also comes with a contacts management feature that helps you nurture your leads into paying customers. You can upload your contact lists and categorize them with tags. This way you can arrange your contact and manage them without any confusion.
With Constant Contact, you can integrate with Zoho and other CRM systems such as Pipeliner, Highrise, SugarCRM, and more.
- Easy to set up and use
- Automated campaigns and drip emails
- Contacts management and segmentation tools
- Email list building features
- eCommerce tracking and integrations
- Detailed analytics reports to track conversions
Pro plans start at $20 per month. To add more team members, you can upgrade to other plans.
Salesforce is the most popular CRM platform in the market. It is also one of the oldest platforms that offer advanced features for sales, customer service, productivity, and more.
With Salesforce, you get tools to create and manage new contacts, leads, and users. It lets you automate your workflows and tasks so you don’t fall behind on any new opportunities. All the tools and settings are categorized into manageable tabs and sections.
One of the best features of Salesforce is the fully customizable reports and dashboards. You can create a custom report for every opportunity and sales activity.
New users may feel overwhelmed by the vast range of features offered by Salesforce. But with extensive user guides and documentation that is available online, users can get familiar with the platform and learn the how-tos without any trouble.
- Keep track of your team’s sales pipeline
- Salesforce mobile app helps to improve sales and productivity
- Import contents and other data from Gmail, Google calendar and more
- Integration options with apps like Jira, Zapier, and Outlook
- A helpful online community, user guides, and documentation
The prices start at $25 per month for the Essentials pro plan.
Drip is best known for its email marketing, contact segmentation, and customer activity tracking features. It lets you add tags to customer accounts which helps you learn about their actions and behaviors
When it comes to integrations, Drip lets you connect with tools and services such as Shopify, WooCommerce, Magento, Authorize.net, and more.
- Engage with customers with multi-channel campaigns
- Lead scoring and grading options
- Visual workflow builder
- Split testing to run A/B tests
- Track your campaigns and
- Social media engagement and sharing
Pro plans start at $19 per month for up to 500 contacts. Add more contacts with higher plans.
Streak is the only CRM that is built entirely inside your Gmail inbox. It also works well with all the other Google Suite applications. This means you don’t need to switch between your inbox and third-party service to manage your contacts.
This CRM operates on Gmail so you can easily manage your email campaigns and view your workflows in a spreadsheet-like dashboard. It lets you extract data from your emails and process them through your sales funnel.
Moreover, Streak offers automation options to share your emails and contacts with your team members. If you’re looking for a Zoho alternative that is easy to learn for your business, then Streak is the best solution for you.
- Customize reports on your pipeline
- Easy to import and export contacts
- Fully integrated with G Suite Applications
- Email tracking and Snippets feature
- Log calls and meeting notes
The free version is available for everyone to use. Pro plans start at $15 per month.
9. Agile CRM
AgileCRM is a flexible CRM platform that is affordable and easy to use. This is a cloud-based solution that helps you effectively manage, track and close your deals.
With Agile, you can build strong relationships with your contacts with one-click calling and voicemail automation features. You also get appointment scheduling, invites, and follow-ups options.
Plus, Agile offers a drag and drop designer that you can use to create automated marketing workflows and high-converting landing pages for your business.
Although this CRM is a simple platform, it is perfect for small to medium-sized businesses.
- Gamification feature to improve sales and efficiency
- Help desk automation options
- Calendar reminder and management system
- Integrates seamlessly with Skype and Facebook
- Easily import contacts and information
Free version for up to 10 users. You can add more users with pro plans starting at $14.99 per month.
Our Verdict: Which is the Best Zoho Alternative?
We’ve reviewed the best Zoho alternatives but if you’re still having trouble deciding, then you can go ahead with our recommendations.
- HubSpot CRM: It is the best CRM platform for small to medium-sized businesses.
- PipeDrive: If you’re looking for an easy to use and cheaper alternative to Zoho, then this is the right platform for you.
- Constant Contact: For eCommerce sites and other businesses, Constant Contact offers the best marketing and contact management tool.
Depending on the size and the requirements of your business, you can pick any of the Zoho alternatives that we’ve listed above.
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