Overall Rating
Pagely Review: the Good, the Bad, and the Ugly
Pagely is one of the most reputed managed WordPress hosting companies, that’s built with a robust server architecture. Back in 2009, it was amongst the forerunners in managed WordPress hosting. And ever since, it has continued to maintain its reputation.
Pagely offers you the best performance, redundancy, and scalability without having to deal with any technicality of handling a WordPress site. Their expert support team is always there to help you with any issues that come your way. As Pagely is a fully managed WordPress hosting service, you can rest assured that your site runs smoothly 24/7.
They boast of serving high-profile companies that include: Disney, Warner Bros., Univision, TIME inc, Northwestern University, and more.
- Enterprise-level WordPress hosting
- 100% powered by Amazon Web Services
- Use nearly any plugin
- Flexible Code Deployment
- No setup fees
- 100% uptime backed by Service Level Agreement
VPS Rating
Pagely VPS Hosting Review
Pagely offers a lot of VPS hosting plans. Each plan offers a free SSL certificate and hosts up to 60 different sites. Each of these plans will need 24 hours setup time and offers between 30GB-50GB disk space.
You can also get automatic backups & updates, expert WordPress support, dedicated IPs and much more irrespective of which plan you opt for. Once you purchase your plan, it offers you a free guided launch so you’ll have a smooth start.
- PressCDN 150GB-3TB
- PressCache
- PressDNS
- Automatic Updates
- HTTP/2
- Dedicated IPs
WordPress Hosting Rating
Pagely WordPress Hosting Review
While there are a lot of different managed WordPress hosting companies, what makes Pagely stand out is that they are focused on serving big brands scale WordPress.
Pagely offers premium WordPress hosting solutions based on business types, such as higher education, media publishers, financial/eCommerce companies, digital agencies, etc.
They also offer customized solutions for your website based on the use case. The solutions offered by Pagely are completely compatible with staging environments, backups, and caching layers.
WooCommerce Hosting Rating
Pagely Woocommerce Hosting Review: How Good Is It?
Pagely offers reliable, blazing-fast, and secure WooCommerce hosting to let you scale your eCommerce store easily. It’s one of the premier hosting service providers for eCommerce stores that can be a perfect solution for your online business.
It also offers proactive protection for your customer data, so your customers can trust you with their payments. Pagely is powered by Amazon’s AWS cloud, so it gives you access to unlimited server resources. That means, you’ll never have to worry about your loading speed irrespective of how heavy your traffic is.
- Blazing fast page loads
- Proactive protection for your customer data
- Anxiety-free traffic surges
- Unlimited server resources
- Reverse proxy support
- Ensures regulatory compliance
Terrible. We hosted ~25 websites with them at a whopping $500 a month for multiple months and encountered nothing but problems. It literally started with the migration of our sites when they for some reason, can’t quite figure out how to use the Search & Replace function inside the database properly.
We had a lot of downtime and when we asked them to investigate, they would do a half-a**ed job, ask our team to do it, or simply are clueless/incompetent (some of the causes included their tech-stack, outdated software, and poor management of our resources…) Their support team would ping-pong us among themselves which resulted in diffused responsibility and accountability (there were times their own team members contradicted themselves.
Hosting with them has been frustrating and costly – we spent quite a few man hours dealing with all of the errors we encountered, furthermore, we lost a lot of changes our team was making to our various websites because we experienced database connection issues. This was the last straw… and to illustrate how tone-deaf they are, this is how they excused themselves (bear in mind that we lost a lot of man-hours as a result of the database connection issue…) They are blaming Amazon for the database issue as if that somehow is supposed to excuse them.
We’ve since moved away from Pagely and do NOT recommend them whatsoever. Terrible company that pretends to be cutting-edge and charge you for it but can’t get their act together.
=== Response from one of their customer support managers ===
The issues with this database server have been a real pain point for us too, and a rather frustrating one. We’ve actually been actively working behind the scenes to address the issue, and AWS has unfortunately been a little unhelpful in diagnosing or fixing the problem, resulting in a decision made this week to abandon the DB server entirely because it’s just been way too unstable. We run a fleet of hundreds of RDS instances, and aside from this particular one and two others the reliability is exceptionally good. You are now on a brand new RDS based on Aurora and we don’t expect the problem to return.
The unexpected restarts got even worse in the last two weeks. This week it was discovered that it is caused by a bug with MariaDB itself, which is one of a few database engines for MySQL. Combining this with the fact that Amazon has not been able to provide us with a backtrace to be able to narrow down the query triggering the bug, we made the call to migrate everything away to a new DB instance based on Aurora and we are continuing in our discussions with Amazon to get to the bottom of the issue.
The $100 credit is 20% of your hosting cost. It’s not meant to be a one to one compensation for how these issues may have impacted your business, that’s a little intangible and difficult to quantify. We have a defined Service Level Agreement covering the right steps to take in these cases. It’s derived from the cost of your hosting plan and is meant to be a concession to show you we are taking the issue seriously and agreeing that your service level with Pagely was not up to par. As annoying as these unexpected restarts of the database server have been, it has been short-lived and things were not down for a very long time. During those events, yes, dynamic requests would have failed, but cached content continued to serve without any hiccups. Since the nature of the issue is not one severe outage, but multiple smaller outages, let’s say it’s happened ten times and lasted 1-2 minutes each time, it’s an aggregate of around 30 minutes total downtime experienced. I hope this rationale makes sense and you’re welcome to review our SLA if you like https://pagely.com/legal/service-level-agreement/ .
I have used literally every managed WordPress host out there and I can say that Pagely is where I hoes majority of my WordPress site they are simply superior to everybody else there VPS amazing Redis, Nginx, Varnish & HHVM can’t be beat. Their standard service is just as amazing.
One thing about this company is they can accommodate anyone looking for top-notch if very security focused (a big deal) they understand everything about WordPress and their support is amazing. Their servers are the fastest
When planning our 9th year of Decibel Festival, our most ambitious event yet, we sought out a WordPress hosting partner that could handle the crush of traffic as we announced our festival lineup and Decibel goers flocked to the site for information. Page.ly delivered above and beyond our expectations, proactive with performance suggestions and totally on the ball. Highly recommend!
My site spiked with 1.6 million page views in 16 hours, rock solid and fast as lightning – awesome hosting
I’ve been using WordPress for over 8 years and I am so happy to use Page.ly at work. On other hosts I’ve had hacking, data loss and outages, but with Page.ly I know that they optimize their hosting to maximize WordPress’s performance. I absolutely love what Page.ly does.
When it comes to speed, Page.ly blew other hosts I tested out of water.