Having helped thousands of users choose a web hosting plan and start their websites, we’ve answered just about every question you can think of. Here are some of the most frequently asked questions about GreenGeeks:
Why should I choose GreenGeeks to host my site?
GreenGeeks is engineered to perform while being environmentally friendly. They offer multiple hosting options that perfectly match your needs and budget. For fast page loads and maximum redundancy, they use Solid State RAID-10 Storage Arrays and the latest speed technologies like PowerCache, free CDN, etc.
Which GreenGeeks plan should I get?
It depends on your hosting needs. GreenGeeks offers a wide variety of hosting plans ranging from shared hosting and dedicated servers. When you’re starting out, you can choose their shared hosting plan. As your needs evolve, you can switch over to a higher plan.
Where are GreenGeeks’ servers located?
GreenGeeks is a US-based company. Their data centers are located in Chicago, Phoenix, Toronto, and Amsterdam.
Can GreenGeeks handle high traffic?
Yes, GreenGeeks can handle high traffic around the clock. However, make sure to choose the right hosting plan that meets your goals. If you’re found to consume more resources than you’re allowed to, they’ll request you upgrade to a higher plan.
Can I upgrade my GreenGeeks plan later?
Of course! The shared hosting plans provide you with unlimited web space and data transfer. But you’re allowed to use the resources only for operating a small business website. If your site is found to consume more resources than usual, you’ll be asked to upgrade your hosting plan.
Does GreenGeeks offer a month-to-month payment option?
Yes. GreenGeeks offer month-to-month payment options for their shared plans. The downside is that you’ll have to pay a $15 setup fee if you choose the month-to-month billing. You can waive the setup fee by choosing an annual or a higher plan.
Do I really get unlimited resources with GreenGeeks?
Just like any other hosting providers, GreenGeeks provides you with unlimited disk space and bandwidth. Keep in mind that you’re allowed to consume resources only for operating a small website.
If you’re running a small website or blog, there’s nothing to be concerned about because you’ll have enough system resources to operate it. If you exceed usage, you’ll be politely asked to reduce the usage or upgrade to a higher plan.
Do I have to register my domain name with GreenGeeks?
GreenGeeks waives off the domain registration fee when subscribing to a hosting plan. However, you’re not obligated to register a domain name with them. You can use Godaddy, NameCheap, or any of your preferred domain name registrars for domain registration.
Does GreenGeeks offer a free website builder?
Yes! You get a free drag and drop builder to quickly launch a website on your GreenGeeks account. Alternatively, you can also use a website builder platform like WordPress to launch your site.
Does GreenGeeks sell any hosting addons?
No, GreenGeeks doesn’t upsell any hosting addons when purchasing GreenGeek’s hosting plan.
How good is GreenGeeks’ support?
GreenGeeks offers 24/7 support via 3 modes: Live chat, phone, and email ticket. The average resolution time for an issue is 15-20 minutes for ticket-based support. They also have an extensive documentation that helps walk you through every aspect of web hosting.
I encountered significant challenges in setting up a new Word Press site when trying to get my new domain and Green Geek’s web hosting to connect. Finding a solution to the problem required many exchanges with their support staff. At no point did I detect them becoming impatient. Throughout the problem solving process, they remained helpful and courteous. Together, we were finally able to pinpoint the source of the problem and they were able to fix it almost immediately. Based on this experience alone, I’d have no issues with recommending them for web hosting.
GreenGeeks has provided top rated service since I joined them. Always provided quick response to my issues.
GreenGeeks have been extremely helpful with some difficult issues that came up in migrating my two websites. They have been very responsive and stuck with me until all the issues were worked out. Having worked with other web hosts I’m impressed.
I was hosting with another company and they were making adjustments to PHP and just destroyed my server. I was on a Level IV VPS with them and had just pre-paid them for 2 years of service. And now my sites were all down and I asked support continually for 7 days to help and got nothing. So I had enough and decided the experts at dealing with my kinds of sites, WordPress, were the ones I needed and I found GreenGeeks.com while looking around.
Since day 1 these guys have been on my side. Secure the sites, get them up and moving as fast as possible and help me to deliver a quality product and service to my clients. Well mission accomplished, we are up and running and my client’s traffic is increasing and utilization is increasing and Google metrics performances are increasing. This is the place to go if you have an important WordPress site that must succeed.
I have been a GreenGeek customer for a few years now and have to say that of all of the web hosts I have been with in the past, mt experience with GreenGeeks has been far far above my expectations! They are available whenever you need assistance, they don’t give you canned answers but rather talk to you like you’re a friend; they turn things around quickly, and are, in my book, the number 1 web host in my experience!
Kudos to the entire team!!
In my first year I was surprised with the speed of the support they have given me in multiple occasions, successfully leaving each one of them.
Top GreenGueeks.
Greengeeks rocks. I’m using their services for 5 years and absolutely NO PLANS to change them. Support team amazing!!
I have been customer of Green Geeks for 5 years now. The service and the support is always great, better than others providers i have tried.
Special thanks to the support staff, always fast and always accurate and gently
I’ve been using Greengeeks for 2 years now and I absolutely love them. Their response time either in the chat or through support tickets is really fast. I recommend them to all my clients. Best hosting I ever had in the last 15 years.
Thank you.
I have been a customer of GreenGeeks for several years and have just recently convince the board of our community association to use them for our community website which they have and gave me much accolades for recommending them.
My only reservation about referring others to GreenGeeks is a selfish one as I am afraid as they grow, the service & support which are both excellent may diminish; I don’t really believe that but it is my way of saying they are an A1-AOK operation.
Excelent service and responce time.
Reccoment them to all no questions.
Hi,
I think greengeeks.com it’s a good and reliable hosting company.
Regards,
Ramiro Munteanu
Always fast with SLAs; Green Geeks has been nothing but top support since I started with them two months ago…
GreenGeeks is excellent, I have been using them for 5 years now without any issues. The support team is always ready to assist and is both professional and timely. The hosting speed is great, and the price cannot be beat. And did I mention, the servers are powered by green energy, so you get some karma points too by using these guys. Overall, 10/10.
Switched to GreenGeeks a few days ago, and so far, it’s impressive. Responsive, informed support seems to be the rule. The servers are faster than I’ve seen with any other hosting company I’ve seen —and importantly, GreenGeeks is, well, green. It’s gratifying to know that my online business isn’t hurting the environment, and in fact, now has a negative carbon footprint. Pricing is highly competitive. In for the long haul here, and happy to recommend GreenGeeks heartily.
GreenGeeks is hands down the best hosting provider around (and I’ve used a lot of them). Customer support is incredible and they actually have a customer service line. I’ve been with them for years and have only had love. From migrating websites to staging or any other form of support, they are always helpful and prompt.
Outstanding support! Always available and happy to help, quick to resolve any issues that I’ve had so far. I’m very happy with Green Geeks’ support so far!
I have been using this service for the past 1 year and don’t have any complaints with them. I would recommend GreenGeeks for the WordPress users.
Always the best customer support. I no longer cringe when I have to contact support, like I did with my previous hosting provider. Thank you GreenGeeks!
When I needed to renew my hosted website, I looked through various reviews and decided to try greengeeks cautiously. The support from the greengeeks team was superb and they took care of the entire migration very well. The support I got was superb – prompt, clear and comprehensive. All my questions were answered clearly without any ambiguity or any vague misleading answers – which I had come to expect from other providers. I am happy I made the choice of greengeeks for my webhosting requirement. Thanks again to greengeeks support team.
As always, the support from GG is excellent.
Green Geeks support has been very good for me for the last 5+ years.
Greek Geeks are the guys you want, they really know their business, they are very knowledgeable and supportive, they answer your questions fast, and they are very patient, even if they know is not their mistake.
So, I truly recommend them a lot.
I have a Re-Seller account, and could not be in a better place to keep my customers safe.
I have just opened a reseller account with GreenGeeks server. Although the delay between payment and account activation was important (time for them to check I was not a fake account), I really do not regret my choice of moving from my old host to GreenGeeks.
Infrastructure seems to be very good, and the Support Team is as efficient as reactive: I love it! 🙂
Great customer service! I barely have to wait for them to get back to me if I have an issue.