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SiteGround

SiteGround Review

SiteGround is a leading WordPress hosting service provider. They're officially recommended hosting company by WordPress.org and offer automatic WordPress upgrades, built-in WP caching, CDN, one-click staging, and more. They are one of the few companies that provide location-specific hosting with 5 data centers globally.

Table of Contents
Overall
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Features
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Performance
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Support
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Ease of Use
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Pricing
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
FAQs
FAQs
User Reviews
1,299 User Reviews
Domain
Disk Space
Money Back Guarantee
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Domain
Disk Space
Money Back Guarantee
Claim Special Offer »
Domain
Disk Space
Money Back Guarantee
Claim Special Offer »
Domain
Disk Space
Money Back Guarantee
Claim Special Offer »
Domain
Disk Space
Money Back Guarantee
Claim Special Offer »
Domain
Disk Space
Money Back Guarantee
Claim Special Offer »
Domain
Disk Space
Money Back Guarantee
Claim Special Offer »

Features

(0.0 / 5.0)

Performance

(0.0 / 5.0)

Support

(0.0 / 5.0)

Ease of Use

(0.0 / 5.0)

Pricing

(0.0 / 5.0)

FAQs

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Final Recap

Domain
Disk Space
Money Back Guarantee
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User Reviews

(1,299)
  1. SiteGround technical support is very poor. and not responsive at all.
    My website has been down since 1 day. The support chat is not respdonding even after 30 minutes. The support ticket option is not available and the phone number provided is not a toll free one.
    It’s sad and I’ve decided to migrate from this host provider.

  2. Best service ever as per website hosting, in my honest opinion.

  3. very good service

  4. We had Network Solutions for many years, always issues, lackluster service, you name it, so three years ago we switched to SiteGround — HOLY COW! I only wish I had switched sooner. Product is bulletproof, and the service is unparalleled. I don’t know how they do it, EVERY SINGLE REP is happy and helpful.

  5. 5* Service can’t complain about anything. I can’t recommend SiteGround enough.

  6. Randy Covington April 10, 2018 at 9:40 am

    I was an early customer of Siteground and ran into some issues as they grew that led me away, nothing serious. I came back last year and I have nothing but high praise for the service. The servers are snappy and the provisioning is totally transparent. The managed WordPress service is wholly adequate to 95% of all sites running it. I highly, highly recommend them.

  7. Support was excellent tech support… Siteground Techs are the Best Techs I ever dealt with.

  8. Avoid this company at all costs. The price seems right and pre-sales, they will say all the right things. As soon as they have your $$$, customer service goes in the toilet. My site, which ran like a clock on another host for 4 years, is now busted and they are asking me… wait for it… for my credit card in order to charge me to fix it! I know this sounds very unlikely, but I can assure you it’s true. They say the tools I need to fix my site (which they apparently busted) are only available in a higher priced package!

    Huge mistake going with these guys. I’m out $USD 70, now I only hope I can get my site migrated without being held hostage for more $$.

  9. I would not describe myself as an expert in website creation and management. I have tried a number of companies over the last 15 years and I am very impressed with every aspect of my experiences with Siteground. The support has been provided within minutes of requesting help. Their staff are polite, patient and competent. I highly recommend them.

  10. 7 Honeymyrtle Court

  11. Victoria Miller April 4, 2018 at 4:41 am

    I’ve been with Siteground since October 2016, about 18 months.

    I can’t believe the service. They really know what they’re doing, and they’re very generous with their support.

    I’m a junior nerd and stuff happens with my site that I really don’t understand.

    Like just now, apparently the latest plugin updates were incompatible with the PHP version on my site, creating weird errors at the top of my web pages and preventing me from logging in.

    I open a ticket and they fix it.

    When I ask, they tell me how I can fix it myself the next time.

    They’re a godsend, worth every penny.

  12. Hi Andrei,


    We checked your case and we would like to add some clarifications. Our review revealed that we have agreed to refund you the money for the Cloudflare service that was not a good fit for your needs. However, parallel to discussing that with our team you have also submitted a chargeback via your credit card company. As a result, the refund process couldn’t be completed. 
Since you are disputing the payment the money is blocked and we are not able to operate with it. Even though you have contacted us with an update that you requested a reversal of the chargeback from your bank, we have not received any confirmation from you documenting the reversal.
    Please note our payment provider doesn’t have proof of such activity from your bank either and still shows the status of the chargeback as active. For this reason, the case will be fully resolved by the financial entities and it is outside of our control.

    Regards,
    SiteGround Team

  13. Great professional support. They provided quick solution to admin login problem. Thanks again.

  14. Salauddin Ahmed April 1, 2018 at 11:28 am

    In a short Site ground is best at their support. They have provided some premium support freely. I’m grateful to siteground.

  15. I have two accounts with SiteGround and I am a very happy customer.
    The best costumer support I ever experienced.
    The staff is very knowledgeable, patient and fast.

    The best web hosting company for sure.
    THANKS guys!

  16. All I can say: Another tech support chat – another unbelievably excellent experience. Pleasant, efficient, competent, persistent, patient – even with an amateur, explained things in detailed way, offered links to helpful Siteground guides on issues. I never had support like this – anywhere. No one can ask for better.

  17. SiteGround customer support is simply outstanding. Quick to be summoned, they solve your problem in no time, and they even offer a little personality. I’m overall satisfied.

    They should be the top leading hosting company for speed and customer service!

  18. Amazing helpful support. great service. most recommended hosting option.

  19. Actually, I’m a little upset. Yes, the price is good, and the support is good. No problem there. 1) When signing up I was told there was a pro-rated refund system in place. So that’s a lie. 2) Then when did the math on my 3 year term, I did not get the 60% discount as advertised, as I had already been a 1 year customer. So that’s false advertising – go look at the page yourself! 3) Then when I downgraded from ‘grow big’ to the individual plan, apparently the price difference over 2 years worth left of the 3 yr term, only added up to a whole 36 days worth extension, whereas my math makes it around $120!!!!!!! I wish I had never done business with these people, I hate not being told everything I need to know.

  20. Absolutelt wonderful experience! so glad i switched to siteground! XD

  21. Excellent, superfast and extremely friendly support. I couldn’t be much more satisfied.

    I <3 siteground :))

  22. The technical support at Site Ground is beyond compare. They respond almost immediately and always go above and beyond my questions. I can design websites from WordPress templates but I’m no kind of coder. Site Ground tech support always understands and always answers my questions. I couldn’t do what I do without their help.

  23. I was in a chat with support and it was absolutely brilliant. I only just signed up to SiteGround tonight and it was all a blur trying to link my websites to new hosting and everything was confusing me. Long story short, I had no idea what I was doing. They cleared up any confusion I had by not judging my “stupid questions” (which they told me were not stupid and in fact very logical questions) and answered them in simple terms for me to understand! They were patient and dealt with my queries, fixed my problems, and I came out of that chat very satisfied. 5 stars.

  24. I recently switched 3 sites from GoDaddy to SiteGround. SG offers amazing support for the whole process through their ticketing system. I knew what was going on and what I needed to do at all times. I am am usually a bit impatient when waiting for things like site transfer, but SG got it done quickly and correctly. I am very impressed so far. Thanks, folks!

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