SiteGround comes with a unique set of features that help you create a blazing-fast website with ease. Let’s take a look at some of the important features you need to look for when hosting a website.
Free SSL
With every SiteGround hosting plan, you get a free SSL certificate. When you host your website on the SiteGround platform, a free standard SSL certificate is automatically enabled without any effort.
SiteGround integrates with the Let’s Encrypt project to provide SSL certificates to its users. An SSL certificate protects user data and helps meet search engine requirements to improve website rankings.
Free Cloudflare CDN
SiteGround offers a free CDN which enables the website to load from the nearest data point for a user. Cloudflare’s CDN, clubbed with SiteGround hosting, ensures your website loads quickly and has the fastest response time.

Free Email Service
SiteGround lets you create a free email address with your domain name. There’s no limit to adding email accounts to your hosting plan.
The email tools include a user-friendly webmail interface, email forwarding option, autoresponders, and more. They also support SMTP, POP3, and other email protocols to deliver your emails smoothly.
Super Caching
By default, SiteGround enables a caching system for all users on their servers. This means your site will load faster than usual from the memory of the server.
It comes with a SuperCacher service to further improve the website loading speed. This service is available specifically for their premium plans (GrowBig and GoGeek).
Free Auto Daily Backups
Many web hosting services don’t back up your site on a daily basis. However, all SiteGround plans come with daily automatic backups, ensuring you don’t have to remember to back up your site regularly.
You can also generate on-demand backups from SiteGround’s provided tools. This service is free on the premium plans and costs a minimal fee on the starter plan.
Website Transfer Tool
When moving a website from one host to another, you need to be careful of traffic, security, backups, and many other things. SiteGround offers a free WordPress plugin that works magically to move your WordPress website without affecting your content or configuration.
SiteGround also provides a professional website migration and transfer service. This is a paid service where a team of experts will move your site while you sit back and relax.
SSD Storage
SiteGround uses solid-state drives (SSDs) instead of Hard Disk Drives (HDDs) for storage. Since SSDs don’t have moving parts, they’ve been proven to improve site performance compared to websites that use HDD storage.
Advanced Security
Security is the key concern when hosting a website with any provider. SiteGround provides free in-house SSH to restrict user account access for your hosting.
It gives an encrypted connection to your hosting account, so web developers and website admins can access the web server in a secure environment. These security features also help manage large files and databases securely.
SiteGround Hosting Pros:
Let’s take a look at how SiteGround stacks up against the competition:
Choose Your Data Center
Even with a shared hosting plan, you’ll be asked to choose your preferred data center. This way, you can ensure your site is hosted on servers closer to your audience geographically.

Amazing Customer Support
SiteGround is well-known for its superior customer service. Best of all, you don’t have to wait more than a few seconds for the next available operator because they have additional support staff in all shifts, so there’s always someone to pick up the live chat. With the GoGeek plan, you’ll get priority support.
Unmetered Bandwidth
The bandwidth is unmetered meaning you’re not charged based on the bandwidth. SiteGround’s StartUp plan, GrowBig plan, and GoGeek plan come with an unmetered data transfer that you can use as much as you like.
Money-Back Guarantee
SiteGround offers a 30-day money-back guarantee on all their plans. This will allow you to test the service and tools with full options for up to a month and if you feel SiteGround isn’t the host for your site, you can request a full refund.
The refund doesn’t include the domain registration fees. The domain name will be your property anyway.
SiteGround Hosting Cons:
Here are some limitations of SiteGround Hosting…
Expensive Plans
Compared to other hosting providers like Bluehost, SiteGround’s pricing is a bit expensive. However, SiteGround offers several unique features than Bluehost for faster page rendering.

No Free Domain
Unlike popular web hosting services, SiteGround doesn’t offer free domain names with their plans. If you’re starting your website, this will be an additional cost to your budget.
Very good communication
Great customer service, I chatted with support staff who were gentle, prompt and well prepared.
I had to transfer a domain and they answered all my questions patiently, I rated a well deserved 5 stars!
I’ve needed to contact pre-sales a few times to get info for a client. I’m recommending a move to a new host.
Every time I’ve contacted SiteGround, I’ve received timely responses from very helpful, patient people.
This is *one* of the litmus tests (to me) for finding a reliable, professional host. Sure, pre-sales may tend to be less problematic than dealing with a serious site issue. But I’ve found other vendors to become a bit surly when asked more than three questions.
Online research has led to additional resources, such as this site, with useful reviews (pros and cons) on SiteGround that have cemented my positive impression.
Helpdesk is fantastic, and the cPanel toolset legendary!
Easy for a novice, or expert to use.
I have hosting on Blue-host, IPage, Hostgator, In-motion .
Siteground is the best Service! The absolute best in the industry.
I just transferred my site to siteground. Their initial setup was super fast and flawless. I had initial support questions about setup. I chose live chat service – everything you could ask for. Fast, clear directions, expert advice, easy communications. EXCELLENT!
Absolutely best customer service we ever received from a hosting company. We recently changed one of our hosting plans to SiteGround and, after a few chats and tickets with their support, re-gained the trust that there are still companies out there providing amazing support to their customers. Thanks a lot. We will soon move all of our hosting accounts over.
Best costumer service i have ever seen in the industry. Thanks.
Excellency is the only thing that I’ve seen so far. The best in the industry.
The siteground is consistently awesome! I love the speed of the site and support team. I really hope this company keeps doing the same thing for years to come.
Regardless what issue I am running into with my website, or what question I have, their support is absolutely brilliant. Not only the online chat always connects you within seconds with highly professional and experienced personnel, also the ticket system is a real charm with responds times of just some minutes in average. I am with SG for more than 2 years now, coming from another host, and I am super happy with what I got! Running 2 WP installations (1 with Woocommerce) and another Joomla installation.
I have just transferred my website and hosting to Sitegroup, in fact, the customer service is awesome, they are there anytime you need them.
In a world of web hosts that seem great and then fall apart in terms of uptime, speed, and support, SiteGround sets the friggin’ standard. Never again will I recommend any other company as my client’s web hosts when speed and specialised support are part of the equation. SiteGround is the best. Period.
From the beginning, I have found Siteground to be the easiest and most reliable experience I’ve ever encountered in web hosting. Support is incredibly helpful, fast, and accurate. The server speeds are very good too. I HIGHLY recommend them.
I’m always amazed at the quality of Support with Siteground. Support is within minutes, ensures the problem is resolved and works. A very happy customer
Hello, I just can’t say enough good about your chat service! I spoke with support today and they walked me through everything! I am a beginner and they just eased my mind and made everything so simple to set up. I was on the chat with her for an hour. Support staff was patient and informative and so helpful! I have a really good feeling about this host 🙂
I just spent 2 hours with support. They were incredibly patient and accommodating and got me through a very long, complex technical task. These guys have always provided incredible support. They are a world ahead of iPage and Greengeeks who I have used a lot lately.
I am moving everyone I know to Siteground. Faster, better, world class support.
I am not very technically oriented, so I was having some trouble with a new domain name, redirects, etc. Support walked me through everything and was extremely helpful. I love these guys!
Fast speedy solution to a missing ADMIN BAR problem that had been plaguing myself and my technical “advisors” for weeks. You solved it in seconds flat. It was a “redirect” issue.
Cheers! Love you all!
Jim in MT (Montana)
I love the support I receive from Siteground.
I hear a lot of people complaining about there hosting company and lack of support that they receive. i always tell them that Siteground has the best technical support and always solve any problems that I have. They are very professional and fast.
I always recommend Siteground in my Facebook groups when someone is looking for a hosting company.
Hi Christine,
We were sorry to hear you are not satisfied with the support you have received from us. For us any feedback on improving our service is always useful, but we are not able to investigate fully your case as we could not identify your account.
If you could send us the domain and email address associated with your hosting at reviews at siteground dot com, we can check how your request for assistance was handled and the communication with our team.
We will forward the case to our Support Supervisors to review if our procedures were followed properly.
Regards,
SiteGround Team
The rep was excellent. He professionally answered all my questions. Unfortunately we were cutoff by my phone but I won’t hesitate to use chat again.
I have hosted projects on over a dozen different providers and SiteGround wins on all fronts. Value, technology, uptime, performance, support. All leagues ahead of the competition. I have migrated all of my clients sites to SG and recommend them to anyone who will listen. When you just need your sites to work and you want quick helpful support when there is a problem, there really is no other choice.
Wonderful service, no issues for the 4 years I used it. And the customer support is friendly enough to manage your needs.
Truly excellent support!!!