Ayant aidé des milliers d’utilisateurs à choisir un plan d’hébergement web et à démarrer leur site web, nous avons répondu à presque toutes les questions auxquelles vous pouvez penser. Voici quelques-unes des questions les plus fréquemment posées sur InMotion Hosting :
Pourquoi devrais-je choisir InMotion Hosting pour héberger mon site ?
Voici quelques avantages de l’hébergement sur InMotion Host ing par rapport à ses concurrents :
- Stockage SSD avec chaque plan qui a prouvé qu’il améliorait la vitesse des pages de votre site.
- Sauvegardes automatisées et gratuites des données
- Garantie de remboursement de 90 jours
- Nom de domaine gratuit
- SSL et protection DDoS gratuits
Quel plan d’hébergement InMotion dois-je choisir ?
Cela dépend de vos besoins d’hébergement. InMotion Hosting offre une grande variété de plans d’hébergement allant de l’hébergement partagé aux serveurs dédiés. Si vous débutez, nous vous recommandons de choisir le plan Launch d’InMotion Hosting. Le plan Launch vous permet d’héberger 2 sites web avec un espace disque, une bande passante et des emails illimités. Vous pouvez rapidement lancer un site WordPress en utilisant leur assistant d’installation WordPress en 1 clic.
Où sont situés les serveurs d’InMotion Hosting ?
InMotion Hosting est une société basée aux États-Unis. Ses centres de données sont situés à Los Angeles, CA et Ashburn, VA.
InMotion Hosting peut-il gérer un trafic élevé ?
InMotion Hosting est capable de gérer un trafic élevé 24h/24h. En fonction de vos besoins, vous pouvez choisir le plan d’hébergement adapté à votre budget et à vos objectifs. S’il s’avère que vous consommez plus de ressources que vous n’en avez le droit, ils vous demanderont de passer à un plan supérieur.
Puis-je mettre à niveau mon plan d’hébergement InMotion ultérieurement ?
Bien sûr ! Lorsque vous démarrez avec un site web, vous pouvez choisir le plan Launch, qui vous permet d’héberger 2 sites web. Au fur et à mesure de votre croissance, vous pouvez toujours passer à un plan supérieur sans problème.
InMotion Hosting propose-t-il une option de paiement au mois ?
InMotion Hosting n’offre pas d’options de paiement au mois pour ses plans partagés. Pour les plans plus élevés comme les serveurs dédiés, ils offrent des options de paiement mensuel. Cependant, il est important de noter qu’ils offrent des réductions significatives pour les contrats à long terme.
Est-ce que j’obtiens vraiment des ressources illimitées avec InMotion Hosting ?
InMotion Hosting n’est pas très clair en ce qui concerne ses revendications “illimitées”. Même si les plans sont annoncés comme étant illimités en termes d’espace disque et de bande passante, ils ne sont pas réellement illimités. Il s’agit simplement d’une utilisation illimitée basée sur les conditions de service de votre fournisseur d’hébergement.
Si vous gérez un site web ou un blog pour une petite entreprise, il n’y a pas lieu de s’inquiéter, car vous disposerez de ressources système plus que suffisantes pour le faire fonctionner. Si vous dépassez la limite d’utilisation, il vous sera demandé de la réduire ou de passer à un plan supérieur.
Dois-je enregistrer mon nom de domaine avec InMotion Hosting ?
InMotion Hosting vous permet d’enregistrer un nom de domaine gratuitement lorsque vous souscrivez à n’importe quel plan d’hébergement. Le coût de renouvellement de votre nom de domaine sera plus élevé si vous obtenez un nom de domaine gratuit chez InMotion Hosting. Vous pouvez utiliser Godaddy, NameCheap, ou tout autre bureau d’enregistrement de nom de domaine de votre choix pour enregistrer un nom de domaine.
InMotion Hosting propose-t-il un constructeur de site Web gratuit ?
Oui, votre plan d’hébergement est livré avec BoldGrid, un constructeur de site Web gratuit par glisser-déposer.
Contrairement à la plupart des constructeurs de sites Web proposés par d’autres fournisseurs d’hébergement, BoldGrid est basé sur WordPress. Vous bénéficiez de la flexibilité et de la sécurité de WordPress ainsi que de ses capacités de glisser-déposer.
Ainsi, vous pouvez facilement étendre le site web comme vous le souhaitez. Vous pouvez même intégrer une vitrine eCommerce à votre constructeur en installant un plugin eCommerce comme WooCommerce.
Dois-je acheter les addons qu’InMotion Hosting me propose ?
Non, vous n’avez pas besoin d’acheter de modules complémentaires au moment de l’achat. Si vous décidez d’en avoir besoin plus tard, vous pouvez toujours les ajouter à votre compte.
Quelle est la qualité de l’assistance d’InMotion Hosting ?
InMotion Hosting offre un support 24/7 via 4 modes : Chat en direct, téléphone, e-mails basés sur des tickets et Skype. InMotion Hosting est réputé pour la rapidité de ses réponses. Contrairement à d’autres fournisseurs d’hébergement, ils ne vous font pas attendre plus de quelques secondes le prochain agent d’assistance disponible. En prime, leur documentation complète vous aide à vous familiariser avec tous les aspects de l’hébergement web.
Just a quick note to say thank you to support staff who was very patient with me through email exchanges and helped me find the information I needed in a centralized location on my server.
I just got off the phone with Brandon P who was extremely helpful in resolving a couple of issues that I have been struggling with. His instructions were very clear, he acted very professional, and I am delighted with the results.
Hi.
I would like to thank you for the excellent support that you guys provide. Despite being a short time using the inmotionhosting, I have to admit that your customer support are great. I am very satisfied with my Vps plan.
Sincerely
Having dealt with various hosting providers in the UK and receiving very poor server up-time and having to wait days for support, I knew it was time for a change. At first, I was skeptical about going with a US-based provider however I have no regrets at all. Getting a phone call and speaking to a human when opening the account to ensure everything was working really got it off to a brilliant start. The technical support is second to none and can’t be faulted at all. Being UK-based, the time different doesn’t get in the way at all with it being 24/7. Any faults I’ve had have been fixed within 5 minutes of initiating a live chat. Can’t praise them enough!
The level of support is wonderful at Inmotion Hosting!
Support staff and the other techs have saved me so much time solving support issues.
That’s is the reason I purchased a second dedicated server from them.
InMotion Billing Chat rep relieved my anxiety when we decided to upgrade to a far more expensive hosting plan mid-term. They explained our change in billing scheme in a very clear and concise way even gave a few months free with a special discounted rate. Highly recommended. Among the best in service and expert advice.
I’ve been working with InMotion for nearly 2 years with 2 different websites. I am very happy with the way things turn out and their support team is always supportive and informative. I am about to establish my third website and without a doubt, I will be using InMotion to save all my troubles and really focus on my business.
i agree completely. Yes they were available… to send you links to articles to tell you why it’s broken. Most of the time it was not actually broken and their claims that a site was not optimized were bullshtine. We actually ran the tests they were claiming on their own website, guess what? It wasn’t so hot. Go ahead and try it, see what you find.
They limit their shared accounts so much that it causes problems and issues. We tested this by cloning working WP sites that we had on other hosting services and then deploying them onto the inMotion Hosting account, guess what? Nothing but problems! The accounts are sooooo limited that it causes serious errors.
Why do they do this? So they can upsell you.
Not as bad as StopDaddy… I mean GoDaddy but it still sucked. (That’s a technical term)
I’ve been with InMotionHosting for the past 2 years on their Business Power Plan (multiple sites). It’s true, their Customer Service is terrific! I live in Australia and I can click onto a Live Chat at any time of the day or night and on any day of the year, and it generally takes less than a minute for me to be connected to a tech support person. All the IMH support people have been kind, courteous, very patient, and knowledgeable.
However, I recently decided to try a different host, as IMH have just ONE thing missing: at this time, they can’t support free Let’s Encrypt SSL certificates on Shared Hosting plans. Google will not index websites now without SSLs, and though I have one on my payment site, it was an expense for my other sites.
I lasted 24 hours with the other host (who offered comparable services and prices but also offered free Let’s Encrypt SSLs with every site). The obviously stressed Chat support person at that other host was on multiple simultaneous Chats, and chatted to me in unintelligible acronyms, providing links to copious reading matter, and was verging on rude. After 24 hours my sites were no closer to migration.
So I rushed back to IMH! (The stress was not worth the SSL savings.) The IMH support person I then spoke to had suggested I get a Multidomain SSL, and took the time to explain all the SSL types to me so I could make an informed decision as to whether I could stay with IMH. I’m glad I did! I feel like I’m back home now with my family. Whew! You just can’t beat great Support!
I was blown away with the level & quality of tech support professional, knowledgeable & very polite. Support is the reason I feel Inmotionhosting was the best choice for my companies hosting needs. BRAVO!
I totally appreciate the assistance received from support when it was noticed all our website pages for some reason had lost their “https” depite the SSL being active and in place.
Support was able to solve my issue relatively quickly and tried more than one way to fix persisting until it was resolved.
He was friendly and knowledgeable. Kudos!
At approximately 3:15 today (26 June 2017), I spoke with support. who assisted me with a file(s) upload problem I was having.
Even with my numerous questions (some of which were repeats), They maintained their calm, collected, voice and answered my every question.
Their attitude was courteous; in addition, they were very knowledgeable about how the InMotion Hosting site works.
Sincerely,
I have been an inMotion customer for several years. They have always done a great job with web hosting and reliable email servers. Whenever I have a question, they solve it quickly, and they teach me how to do things (by pointing to the proper online tutorials they have, which are simple to understand) in case I want to learn and do it myself.
I appreciate how the support team goes through the trouble of helping solve the problem. So many times with online “support” you get the run around. InMotion has always gone the extra mile whenever I needed assistance.
Kudos to support at InMotion for helping me with a billing issue and reconciling a domain name transfer. They were knowledgeable, courteous and efficient.
This is my second time selecting InMotion for hosting and I’ve yet to be disappointed.
Great experience so far. Tech support has been spot on. I was pleasantly surprised. No long wait times on chat, reps were knowledgeable and got my issues resolved quickly. Glad I moved from that other hosting service. Thanks guys keep up the good job.
Just wanted to say. I had a live chat today and support impressed me. Fast, quick and efficient. Resolved all my questions with the minimum of fuss and with some proactivity which is always appreciated.
Thanks. It’s good to know support like this is available on the rare occasions I need it.
Support at InMotion hosting was excellent in responding to support questions regarding our account.
Cudo’s to InMotion in general for continuing great service and support. They continue to be a step ahead of all others. Trying to reach Go Daddy or Gator Host is virtually impossible….
You can put your trust in the staffers of inmotion. They are the best in the world. Add to that their knowledge and friendliness. TOPS.
Had several technical issues that I needed assistance with and support.\
was fast efficient and very knowledgeable. They quickly solved the issues
and also took care of getting our word press updated.
Rate his service: A+++ Great job!!!!
Had some speedy and great help today from support.
Appreciate their help very much!
I would like to say a big Thanks to the Support Team specially
who help me with Email issue I was having to set it up.
And that was straight forward help.
Thanks a lot again and keep it up.
Slts
Jean