InMotion Hosting is one of the most reliable web hosts that experienced bloggers and webmasters trust and move to every day. Their hosting services come with a lot of desirable features, including SSD storage, unlimited bandwidth, and a free domain. IsItWP users can get an exclusive 50% off business hosting plans.
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InMotion Hosting is one of the most reliable hosts that experienced bloggers and webmasters trust and move to every day. They’re capable of handling all your web hosting needs, including shared hosting, VPS hosting, reseller hosting, and dedicated server hosting.
What earns InMotion Hosting the most reliable host title in most InMotion reviews is that they’re veterans in the web hosting industry and offer a lot of desirable hosting features. They provide the latest technology for a smooth and fast web experience, like SSD storage, PHP 7, and custom server caching. They also give you a choice of data centers, free automated backups, and 24/7 US-based in-house support.
InMotion Hosting has partnered with Trees for the Future, a non-profit organization dedicated to offset carbon footprints by planting trees. Through their partnership, they’re providing for the planting of 5,000 trees throughout the developing world. The company has also made a concentrated effort to improve its carbon footprint by opening a green data center in Los Angeles, CA.
With InMotion Hosting, your satisfaction is guaranteed or you’ll get a full refund. Their industry’s leading money-back guarantee allows you to try the hosting service, risk-free, for 90 days. All 6 months and longer-term hosting plans, except their dedicated hosting service, are backed by their unmatched 90-day money-back guarantee. All dedicated server hosting plans are eligible for a full refund for 30 days.
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InMotion Hosting has rebranded their entry level cheap hosting plans as business hosting. This proves that they take their cheap hosting plans seriously. All business hosting plans come with free SSD storage, 1-click installers for over 400 applications, free domain name registration to quickly get you started, and cPanel access for easy management of your hosting account.
All shared business hosting plans are packaged with unlimited disk space, bandwidth, and email accounts. You’ll also get a complete marketing suite containing free advertising credits, inbuilt visitor statistics, and more.
While researching for our InMotion web hosting review we found out that it’s committed to providing high security for your site. Free SSL, automated backups, and DDoS protection are also included with all shared business hosting plans. With advanced DDoS protection and their smart routing technology, they maintain 99.999% network uptime.
With the Power plan and above, you get at least 2X performance, compared to the entry level Launch Shared business hosting plan. Each plan is more powerful than the last in terms of the number of visitors that can be supported.
Unlike other shared hosting providers, InMotion Hosting’s free drag and drop builder, BoldGrid, is built on top of WordPress. That means, along with convenience, you’ll get the customizability of WordPress.
If your site is already hosted on another platform, you can move your site to InMotion Hosting for free with no downtime and without losing your important data.
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With InMotion Hosting’s dedicated server hosting plan, you can choose the ideal data center that is best suited to your needs. When you’re starting out, you get 2 hours of free launch assist. You can tell them about your custom needs such as specific software installations, clustered server setups, and more.
In the rarest case, if you need assistance beyond the free launch assist, you can avail their system administrator with optional managed hosting hours to complete tedious tasks while you focus on your business.
The best thing about choosing a dedicated hosting plan with InMotion Hosting is that you get fully customizable Linux dedicated servers. Before choosing a plan, you can submit your configuration to InMotion Hosting. They’ll reach out to you to walk you through the final steps of customization and set it up for you.
Their fully-managed, dedicated server hosting comes installed with LAMP stack. They also provide optional remote KVM access by which you can install and manage the operating system of your choice.
InMotion Hosting servers are closer to an Internet Exchange Point (IXP), which increases the ping time. This way you can ensure that your site’s performance times are the highest in the industry. Every Dedicated plan utilizes SSDs for primary storage, which has been proven to be 20X faster than traditional HDDs.
Generally, a standard dedicated hosting setup is completed in just 30 minutes and a custom setup within a day. Aside from the 30-day money back guarantee, you can also avail a prorated refund even if you prepaid for the year.
Overall, InMotion Hosting’s dedicated server offers the best value for your budget.
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InMotion Hosting offers both managed and self-managed VPS hosting.
With managed VPS servers, you can install software such as Nginx by default. You can update your server settings with cPanel and WHM access. You’ll also get free server management, updates, and patching. Managed VPS servers are best suited for users, like resellers, agencies, and busy business owners who don’t want to handle system administration tasks.
With self-managed VPS servers, you get total control with SSH keys. It gives you access to a lightning fast VPS server with minimal overhead. You can customize and configure your server based on your individual needs. Self-managed VPS servers are best suited for technically-inclined users such as system administrators and developers.
With self-managed VPS servers, nothing will be installed by default, except the operating system you chose and a firewall for security.
When starting out with a managed VPS plan, you’ll get 2 hours of free launch assist. You can ask the managed hosting team to do any advanced customization, optimization, and support. You can also get an ideal copy of your VPS partition with the snapshots feature. You can use snapshots to create an exact copy so that you can easily revert if anything unexpected happens when trying to make changes in a development environment.
The VPS hosting plans come with additional features such as high-availability, resource monitoring, 2-3 free dedicated IPS, and more.
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If you’re after an optimized managed WordPress hosting platform that is built to deliver a blazing fast web experience, InMotion Hosting could be the best choice for you.
All WordPress hosting plans come pre-installed with WordPress. If needed, you can get BoldGrid installed on WordPress, which is a drag and drop builder that lets you quickly launch a WordPress website without coding involved. Besides WYSIWYG editor, you can build complex content layouts based on your industry. The grid system ensures your content is organized and optimized for mobile viewing.
The WordPress hosting plans also come with a 1-click staging tool, so you can quickly build a development site without hassle.
InMotion Hosting provides you with free automatic WordPress install and theme updates to help protect your site from recently-exposed vulnerability threats.
With WP-2000S or higher WordPress hosting plans, you get access to premium subscription to WordPress themes and plugins.
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InMotion Hosting offers a wide variety of reseller hosting plans. Unlike most their competitors, InMotion Hosting allows you to purchase either a shared reseller platform or VPS reseller platform based on needs, technical knowledge, and budget.
Besides hosting services, InMotion Hosting also allows you to resell domain names with a free eNom Domain Reseller account. That way you can sell all top-level domains to your customers.
All hosting plans come with WHMCS access, which is a leading tool that gives you a detailed overview of all your hosting accounts, whether paid, overdue, or canceled.
Your hosting services are white labeled, so your customers will never know you’re reselling the hosting services by InMotion Hosting.
Here’s how InMotion Hosting stacks up against the competition:
The hardware used for data storage can have an impact on the performance of your website. Most hosting providers offer the old spinning Hard Disk Drive, whereas InMotion Hosting offers SSD drives for storage. Since SSD doesn’t have any moving parts, it’s been proven to improve your site’s performance.
Some hosting providers charge you to back up your data. With InMotion Hosting, you get free automated data backups. While it’s highly recommended to have a manual backup of your site, having automated backups on server level gives you peace of mind. In case something goes wrong, you can easily revert your site back to a previous state.
With InMotion Hosting, you can try the hosting service for 90 days risk-free.
When you subscribe to a new hosting plan, you can register a domain name and have an SSL certificate for free. They also provide free DDoS protection that helps you mitigate attacks to exhaust the resources available to your network and destabilize your website.
Most data centers consume large amounts of energy and more than half of that energy is utilized for cooling and air conditioning. To cut cooling costs and reduce carbon output by more than 2000 tons per year, they use advanced Outside Air Cooling Technology. They’ve even opened their first-ever Green Data Center in Los Angeles.
Choosing a reliable web hosting provider is the first thing you should do to make your site blazing fast.
To test the performance of the hosting servers for our InMotion reviews, we created a test site on top of WordPress, using the default Twenty Seventeen theme and dummy content for theme development, including images.
We used 2 different testing tools, Pingdom and Load Impact, to see whether InMotion Hosting lived up to their promises.
According to our Pingdom’s website speed test, we found that our test site loaded in just under a second for our user in Dallas, Texas. That means the site was faster than 90% of all tested sites.
This test only analyzed how the site was being perceived by a single user in Dallas. To get the big picture of the server’s performance, we wanted to analyze how InMotion Hosting handled a traffic surge during peak hours.
For our traffic surge test, we used a popular testing tool, Load Impact, and sent some virtual users (VU) to our site. They gradually built up to 100 visitors at a time to see how the server would handle it.
In the chart below, you can find blue (VUs active) and green lines (VU load time) which represent the number of virtual visitors sent to the testing site and the time it took to load the web page for the respective number of users on the site.
As you can see, our test site performed well until it reached 25 users. After that, it slowed down as traffic kept increasing. It is also important to note that, during our test, no downtime was recorded.
From the above 2 tests, we analyzed how our site performed and recorded the uptime and response times. In those tests, we loaded all the content of our web page, including images (which can also have an impact on page load time). This makes those tests slightly inaccurate when measuring a server’s response time.
Since our goal was to test the performance of our server, not the site, we needed to conduct a more accurate test by ignoring the content of our site.
We decided to run a test using a tool called Bitcatcha, which works a bit differently than other website speed testing tools. With Bitcatcha, you can analyze server response times around the globe by ignoring the content of the site.
It averages the loading speed from eight different global locations: New York, LA, London, Brazil, India, Singapore, Japan, and Australia. The speed for each location is measured 3 separate times, and then the results are averaged.
With this test, we’d get a broader overview of how our server responded globally to the page requests.
For websites whose target audience is in the United States and/or the United Kingdom, InMotion Hosting is a fast and reliable host. If your target audience is located outside these regions, then you might benefit from finding a server location nearer those regions.
We personally reached out to their customer support so that we can have an honest opinion for our InMotion web hosting review. And we found out that InMotion Hosting provides 24/7/365 US-based technical support via phone, live chat, email/tickets, and even Skype!
After subscribing to any of their hosting plans, you’ll get access to InMotion Hosting’s dedicated support center from which you can manage all of your support tickets.
Their extensive documentation helps you learn how to get started with a hosting account and build your online presence. They also regularly upload video tutorials to their YouTube channel to help with web hosting questions.
All InMotion Hosting accounts come with an easy-to-use cPanel that lets you manage your website files, databases, and emails.
You’ll find tons of different website scripts to help you easily kick start a new website with 1-click installers for WordPress, Joomla, and Drupal.
If you need a quicker solution to kick start your website, you might give their drag and drop builder a try. BoldGrid, the drag and drop builder by InMotion Hosting, is built on top of WordPress. Unlike a traditional WordPress site, BoldGrid allows you to create your website the exact way you want. Plus, you get the stability and flexibility of WordPress.
For example, if you want to integrate an eCommerce storefront with the builder, all you have to do is to install a plugin, like WooCommerce.
No matter which InMotion Hosting plan you’re choosing, you’ll get SSD storage, unlimited bandwidth, and a free domain name
When you’re starting out, we recommend going with the starter plans in the respective categories. You can always upgrade your hosting account as you grow.
| PLAN | DISK SPACE | BANDWIDTH | PRICE |
| Shared WP Core | 100 GB | Unlimited | $3.49 / mo. |
| VPS 4 GB RAM | 4 GB | 90 GB | $9.99 / mo. |
| Dedicated Aspire | 16 GB | 1 TB | $89.99 / mo. |
| Reseller R-1000S | 100 GB | 1600 GB | $16.99 / mo. |
Having helped thousands of users choose a web hosting plan and start their websites, we’ve answered just about every question you can think of. Here are some of the most frequently asked questions about InMotion Hosting:
Why should I choose InMotion Hosting to host my site?
A few advantages of hosting on InMotion Hosting over its competitors are:
Which InMotion Hosting plan should I get?
It depends on your hosting needs. InMotion Hosting offers a wide variety of hosting plans ranging from shared hosting to dedicated servers. If you’re just starting out, we recommend you to choose the Launch plan of InMotion Hosting. The Launch plan allows you to host 2 websites with unlimited disk space, bandwidth, and emails. You can quickly launch a WordPress site by using their 1-click WordPress installation wizard.
Where are InMotion Hosting’s servers located?
InMotion Hosting is a US-based company. Their data centers are located in Los Angeles, CA and Ashburn, VA.
Can InMotion Hosting handle high traffic?
InMotion Hosting is capable of handling high traffic around the clock. Depending on your needs, you can choose the right hosting plan to meet your budget and goals. If you’re found to consume more resources than you’re allowed, they’ll request you upgrade to a higher plan.
Can I upgrade my InMotion Hosting plan later?
Of course! When you’re getting started with a website, you can choose the Launch plan, which allows you to host 2 websites. As you grow, you can always upgrade to a higher plan without hassle.
Does InMotion Hosting offer a month-to-month payment option?
InMotion Hosting does not offer month-to-month payment options for their shared plans. For higher plans like dedicated servers, they do offer monthly payment options. However, it’s important to note that they offer significant discounts for longer-term deals.
Do I really get unlimited resources with InMotion Hosting?
InMotion Hosting is a bit unclear about their “unlimited” claims. Even though the plans are advertised as unlimited disk space and bandwidth, they’re not actually unlimited. It simply means unlimited usage based on the Terms of Service of your hosting provider.
If you’re running a small business website or blog, there’s nothing to be concerned about because you’ll have more than enough system resources to operate it. If you exceed usage, you’ll be asked to reduce the usage or upgrade to a higher plan.
Do I have to register my domain name with InMotion Hosting?
InMotion Hosting allows you to register a domain name for free when subscribing to any hosting plan. The renewal cost of your domain name will be higher if you get a free domain name from InMotion Hosting. You can use Godaddy, NameCheap, or any of your preferred domain name registrars for registering a domain name.
Does InMotion Hosting offer a free website builder?
Yes! Your hosting plan comes with BoldGrid, a free drag and drop website builder.
Unlike most drag and drop builders offered by other hosting providers, BoldGrid is powered by WordPress. You get the flexibility and security of WordPress along with its drag and drop capabilities.
That way you can easily extend the website the way you want. You can even integrate an eCommerce storefront with your builder by installing an eCommerce plugin like WooCommerce.
Do I need to purchase the addons that InMotion Hosting is offering me?
No, you do not need to purchase any addons at the time of purchase. Should you decide that you need them later, you can always add them to your account.
How good is InMotion Hosting’s support?
InMotion Hosting offers 24/7 support via 4 modes: Live chat, phone, ticket-based emails, and Skype. InMotion Hosting is well-known for their speedy responses. Unlike other hosting providers, they don’t make you wait more than a few seconds for the next available support agent. As a bonus, their extensive documentation helps you walk you through every aspect of web hosting.
Wondering how InMotion Hosting stacks up against other web hosting companies? See our side-by-side comparison to see for yourself.
After reviewing its services for our InMotion web hosting review we discovered thatInMotion Hosting is one of the most reliable web hosting providers trusted by many experienced bloggers and webmasters. They offer a wide variety of hosting options, from business hosting all the way up to dedicated hosting servers. Their hosting services come with a lot of desirable features, including SSD storage, unlimited bandwidth, and a free domain.
They offer an unmatched 90-day money-back guarantee, so you can give their services a try, risk-free. Beginner users can start small to keep costs low and upgrade the plan as their website grows.
If you’re looking for a web host that offers robust performance, excellent customer support, and a complete feature set at an affordable price, then InMotion Hosting is for you!
All InMotion Hosting plans include a money-back guarantee. 
Kate,
Where did you move to? I’ve had a real bad experience with GoDaddy, and looking for alternatives. Please advise.
And where did you move from InMotion Hosting?
Technical support is a major issue with me, including the hours when it is available. I do not work on our website at “traditional” hours and sometimes need help at crazy times. At Inmotion Hosting, someone is always there – and they are cheerful even at 2:00 in the morning! I cannot say enough good about each and every tech I have worked with. They are always efficient, knowledgeable and know the best workaround. I have not been disappointed yet. Thanks again for being there and answering my questions no matter when I contact you!
As a point of fact – our site’s traffic has more than tripled in mere months since we left inmotion. Never once…not even for a second…has it crashed. In conclusion: InMotion sucks.
The customer service provided by InMotion was very clear and helpful. I was told exactly what to do to fix my problem while having a tech rep on the line with me. Couldn’t have been easier. Thank you!
Lance Z. was very helpful with all my inquiries and provided specific information for my questions. Thank you.
Hello InMotion Hosting,
I am just giving you some feedback on the awesome service I get everytime I call you guys. This is the best service I have ever had with a hosting company.
You guys deserve a huge pat on the back. The last person I talked to was Mark S. and he was very helpful and went out of his way to help me.
Thank you,
Just a quick note to let you know what great service I received from Jonathan W. today. He went above and beyond my expectations. I appreciate the great service.
I don’t buy that all of our problems were even related to the brute force attack. IMH ended up suspending our account because the TimThumb on our site was being targeted “40,000 times a day” and basically that because of this our site was a “security risk” for all the other sites on the server and that it would continue to be suspended and eventually would just be pulled down altogether. And yes, I’m aware that there were security issues with timthumb….a few YEARS ago. Both the theme author and the new host we contacted (one of those wordpress specific hosts) told me this was crap.
what it boils down to is that for whatever reason – server load, malicious attack, timthumb (one of the most common wordpress scripts there is) – IMH couldn’t handle our site. Instead of helping us fix the issue or god forbid, fixing it on their end – they chose to suspend the account and threatened us with cancelling it all together in the end.
Lame.
I have had a VPS account with inmotion for about 6 years now. I host about 9 client sites as well as 4 of my own. I have been very happy until the last ten days. A brute force attack has rendered all my WordPress site useless when it comes to admin. I told them yesterday I’m exporting everything and getting ready to move all my sites if they don’t get it fixed by this weekend. We’ll see what happens…
I’m gonna have to go against the grain here. The customer service is OK, they are indeed available all day and night. It was GREAT while we were setting up our site. Since it’s been set up we’ve had nothing but trouble, and customer service is no help. The site has been down for hours every day because of one thing or another (first its “overcrowded servers” then its “server load time” then it’s a “malicious attack” and no one can ever tell us anything except “it will be back up soon”. No estimation of how long these down times will continue.
We’ll be leaving inmotion as soon as humanly possible – they’ve been terrible. Worse than GoDaddy, and I didn’t even think that was possible.
I am curious as to why the comments on InMotion seem to be so “bunched”? The time stamps are clustered around a small number of dates (June 21 – 29, then nothing until July 18, then a few after that. Seems odd…and makes me a little suspicious that the comments were not entirely unsolicited and authentic. Just an observation. Thanks.
Hi Bill –
I had the SAME exact experience, so I am very glad to hear I am not the only one. The downtime and response was awful from about Sept 2011 to May 2012. The summer of 2011 I switched from GoDaddy to InMotion b/c of GoDaddy politics and the great reviews of InMotion. However it is the biggest mistake I ever made. Since that switch my business traffice has gone way down. I never ever had this problem on GoDaddy with shared hosting so this was a shocker. My AdWords were getting clicks, but then it would take 30-60 seconds for the site to load and I’d never get someone on my site.
I still occasionally see the problem of very slow load time which is what brought me to Google “best WordPress hosting companies” and your review.
Yours is the first review I have seen similar to my InMotion experience so had to reply.
Oh and the customer service being great I hardly find true at all. At GoDaddy a call gets answered right away. At InMotion I sometimes wait 5 minutes. Also the InMotion billing department kept making the same billing mistakes on my account several times. Not even an apology or simple ‘sorry’.
Overall I am very unsatisfied with InMotion. Switching hosting providers is a PITA else I would do it immediately and given my experience with InMotion I absolutely cannot recommend them.
George
I’ve used In Motion Hosting for several years now. Their customer service is wonderful! They have walked me through several things i didnt know how to do. Their online tutorials are also fabulous. I recommend them without hesitation!
I switched to InMotion several months ago and I have to say that I like everything about it. I’ve tried just about every shared hosting service out there and had below average results. InMotion is by far the fastest and most reliable host to date. I was expecting ho hum like the others, but was most pleasantly surprised. Try it, you’ll like it!
I’ve never experienced such great customer service. The online chat support is the easiest and most convenient support around! I love InMotion Hosting and never hesitate to ask for help from their fabulous customer support department.
I am overjoyed with my experience with your online tech support and phone help line. Several months ago I signed up my husband’s firm for your service, bought a domain and designed the website, only to find out that our broker-dealer’s compliance wouldn’t allow us to use you. Very unhappily, I was forced to move that domain and start over again. It was YOUR tech support–NOT the new guy’s–that ultimately turned what could have been a nightmare (when you don’t know this stuff) into a bearable transaction.
Today, I signed up to transfer an existing website for my own company (not a financial services site) TO you guys, and again, your on-line support was great. Given that this technical stuff is something akin to water-boarding to me, you guys have definitely earned my gratitude on both ends of the process. I would be delighted to recommend you to anyone (that didn’t have to make the Securities Exchange happy!)
InMotionHosting is real quality, indeed.
They are what they say they are, but far more than that.
For anyone who needs their own website, I strongly recommend InMotionHosting, I really do. Get the package you need. And, when support is needed, they are there 24/7! Always helpful! My experience with them is that no questions are too stupid. Actually, my experience is that they are there, when you want things to work, and it will!
I can truly recommend InMotionHosting.
Kind regards,
André
In Motion Hosting’s tech support has always been super friendly and quick to respond to my chat requests. As a graphic designer serving as a webmaster, IMH’s tech support team has been an invaluable partner to our business’ online presence.
About InMotion Hosting:
You guys provide something that seems to be rare today, GREAT customer and technical service!!!
I have contacted your tech support numerous time for assistance because I am a newbie to websites and hosting. Even though the problems I have encountered are because of my lack of knowledge, your techs have patiently walked me through what ever I’ve encounter with courtesy.
Your company demonstrates what it takes to be #1 in a very competitive business.
Keep up the good work!!!!
Gregg, “a customer for life” Thanks!
In Motion Hosting always goes the extra mile whether it’s related to customer support, billing or just to answer quick tech questions.
Two thumbs up on the entire (stellar) customer experience… this is one reason why we continue to choose In Motion Hosting!!
Before I chose a hosting company, I did some research. I googled; I read reviews; I asked questions. InMotion Hosting was not the cheapest hosting service, but was always in the top three. The most common comment I heard was that InMotion has good customer service. That’s the reason why I chose your company over all the others.
Well, I need to say that those comments have been proven time after time since I signed up with you guys. Keep up the good work and you will have a customer for life.
Thank you!
Support personnel are always very helpful and patient. They will always help me work through any Webpage issue, even if it has nothing to do with our hosting (we were having an issue with our Google mail accounts).
Thank you InMotion Hosting for your quick support of my questions about my technical issues. Nick W. was extremely helpful as well as several other phone technicians that I have spoke with and chatted with about my issues. I really love the quick service and being able to contact you 24/7. Thank you again.
im using inmotion hosting services since last 2 years. Best customer service and excellent support. i always recommend their services to new clients!