Después de haber ayudado a miles de usuarios a elegir un plan de alojamiento web y poner en marcha sus sitios web, hemos respondido a casi todas las preguntas que se te puedan ocurrir. Estas son algunas de las preguntas más frecuentes sobre InMotion Hosting:
¿Por qué debería elegir InMotion Hosting para alojar mi sitio?
Algunas ventajas de alojarse en InMotion Hosting sobre sus competidores son:
- Almacenamiento SSD con cada plan que ha demostrado mejorar la velocidad de la página de su sitio.
- Copias de seguridad automatizadas gratuitas
- Garantía de reembolso de 90 días
- Nombre de dominio gratis
- SSL y protección DDoS gratuitos
¿Qué plan de alojamiento InMotion debo contratar?
Depende de sus necesidades de alojamiento. InMotion Hosting ofrece una amplia variedad de planes de alojamiento que van desde el alojamiento compartido hasta los servidores dedicados. Si estás empezando, te recomendamos que elijas el plan Launch de InMotion Hosting. El plan Launch te permite alojar 2 sitios web con espacio en disco, ancho de banda y correos electrónicos ilimitados. Puedes lanzar rápidamente un sitio WordPress utilizando su asistente de instalación de WordPress en 1-clic.
¿Dónde están ubicados los servidores de InMotion Hosting?
InMotion Hosting es una empresa con sede en Estados Unidos. Sus centros de datos están ubicados en Los Ángeles, CA y Ashburn, VA.
Puede InMotion Hosting manejar un alto tráfico?
InMotion Hosting es capaz de manejar un alto tráfico las 24 horas del día. Dependiendo de sus necesidades, puede elegir el plan de alojamiento adecuado para satisfacer su presupuesto y objetivos. Si se descubre que consumes más recursos de los permitidos, te pedirán que actualices a un plan superior.
¿Puedo actualizar mi plan de InMotion Hosting más adelante?
Por supuesto. Cuando estás empezando con un sitio web, puedes elegir el plan Lanzamiento, que te permite alojar 2 sitios web. A medida que creces, siempre puedes actualizar a un plan superior sin problemas.
¿InMotion Hosting ofrece una opción de pago mes a mes?
InMotion Hosting no ofrece opciones de pago mes a mes para sus planes compartidos. Para planes superiores como servidores dedicados, sí ofrecen opciones de pago mensual. Sin embargo, es importante tener en cuenta que ofrecen descuentos significativos para las ofertas a largo plazo.
¿Realmente obtengo recursos ilimitados con InMotion Hosting?
InMotion Hosting es un poco confuso acerca de sus afirmaciones “ilimitadas”. Aunque los planes se anuncian como ilimitado espacio en disco y ancho de banda, en realidad no son ilimitados. Simplemente significa uso ilimitado basado en los Términos de Servicio de tu proveedor de hosting.
Si gestionas un sitio web o un blog de una pequeña empresa, no hay nada de qué preocuparse porque tendrás recursos del sistema más que suficientes para hacerlo funcionar. Si excedes el uso, se te pedirá que lo reduzcas o que pases a un plan superior.
¿Tengo que registrar mi nombre de dominio con InMotion Hosting?
InMotion Hosting le permite registrar un nombre de dominio de forma gratuita al suscribirse a cualquier plan de alojamiento. El coste de renovación de su nombre de dominio será mayor si obtiene un nombre de dominio gratuito de InMotion Hosting. Puede utilizar Godaddy, NameCheap, o cualquiera de sus registradores de nombres de dominio preferidos para registrar un nombre de dominio.
¿Ofrece InMotion Hosting un constructor de sitios web gratuito?
Sí, su plan de alojamiento viene con BoldGrid, un constructor de sitios web gratuito de arrastrar y soltar.
A diferencia de la mayoría de los constructores de arrastrar y soltar ofrecidos por otros proveedores de alojamiento, BoldGrid es impulsado por WordPress. Usted obtiene la flexibilidad y seguridad de WordPress junto con sus capacidades de arrastrar y soltar.
De esta manera puedes ampliar fácilmente el sitio web de la manera que desees. Incluso puede integrar una tienda de comercio electrónico con su constructor mediante la instalación de un plugin de comercio electrónico como WooCommerce.
¿Necesito comprar los addons que InMotion Hosting me ofrece?
No, usted no necesita comprar ningún addons en el momento de la compra. Si decide que los necesita más adelante, siempre puede añadirlos a su cuenta.
¿Qué tan bueno es el soporte de InMotion Hosting?
InMotion Hosting ofrece soporte 24/7 a través de 4 modos: Chat en vivo, teléfono, correos electrónicos basados en tickets y Skype. InMotion Hosting es conocido por sus respuestas rápidas. A diferencia de otros proveedores de alojamiento, no te hacen esperar más de unos segundos hasta que llega el siguiente agente de soporte disponible. Además, su extensa documentación te ayuda a guiarte a través de cada aspecto del alojamiento web.
Just a quick note to say thank you to support staff who was very patient with me through email exchanges and helped me find the information I needed in a centralized location on my server.
I just got off the phone with Brandon P who was extremely helpful in resolving a couple of issues that I have been struggling with. His instructions were very clear, he acted very professional, and I am delighted with the results.
Hi.
I would like to thank you for the excellent support that you guys provide. Despite being a short time using the inmotionhosting, I have to admit that your customer support are great. I am very satisfied with my Vps plan.
Sincerely
Having dealt with various hosting providers in the UK and receiving very poor server up-time and having to wait days for support, I knew it was time for a change. At first, I was skeptical about going with a US-based provider however I have no regrets at all. Getting a phone call and speaking to a human when opening the account to ensure everything was working really got it off to a brilliant start. The technical support is second to none and can’t be faulted at all. Being UK-based, the time different doesn’t get in the way at all with it being 24/7. Any faults I’ve had have been fixed within 5 minutes of initiating a live chat. Can’t praise them enough!
The level of support is wonderful at Inmotion Hosting!
Support staff and the other techs have saved me so much time solving support issues.
That’s is the reason I purchased a second dedicated server from them.
InMotion Billing Chat rep relieved my anxiety when we decided to upgrade to a far more expensive hosting plan mid-term. They explained our change in billing scheme in a very clear and concise way even gave a few months free with a special discounted rate. Highly recommended. Among the best in service and expert advice.
I’ve been working with InMotion for nearly 2 years with 2 different websites. I am very happy with the way things turn out and their support team is always supportive and informative. I am about to establish my third website and without a doubt, I will be using InMotion to save all my troubles and really focus on my business.
i agree completely. Yes they were available… to send you links to articles to tell you why it’s broken. Most of the time it was not actually broken and their claims that a site was not optimized were bullshtine. We actually ran the tests they were claiming on their own website, guess what? It wasn’t so hot. Go ahead and try it, see what you find.
They limit their shared accounts so much that it causes problems and issues. We tested this by cloning working WP sites that we had on other hosting services and then deploying them onto the inMotion Hosting account, guess what? Nothing but problems! The accounts are sooooo limited that it causes serious errors.
Why do they do this? So they can upsell you.
Not as bad as StopDaddy… I mean GoDaddy but it still sucked. (That’s a technical term)
I’ve been with InMotionHosting for the past 2 years on their Business Power Plan (multiple sites). It’s true, their Customer Service is terrific! I live in Australia and I can click onto a Live Chat at any time of the day or night and on any day of the year, and it generally takes less than a minute for me to be connected to a tech support person. All the IMH support people have been kind, courteous, very patient, and knowledgeable.
However, I recently decided to try a different host, as IMH have just ONE thing missing: at this time, they can’t support free Let’s Encrypt SSL certificates on Shared Hosting plans. Google will not index websites now without SSLs, and though I have one on my payment site, it was an expense for my other sites.
I lasted 24 hours with the other host (who offered comparable services and prices but also offered free Let’s Encrypt SSLs with every site). The obviously stressed Chat support person at that other host was on multiple simultaneous Chats, and chatted to me in unintelligible acronyms, providing links to copious reading matter, and was verging on rude. After 24 hours my sites were no closer to migration.
So I rushed back to IMH! (The stress was not worth the SSL savings.) The IMH support person I then spoke to had suggested I get a Multidomain SSL, and took the time to explain all the SSL types to me so I could make an informed decision as to whether I could stay with IMH. I’m glad I did! I feel like I’m back home now with my family. Whew! You just can’t beat great Support!
I was blown away with the level & quality of tech support professional, knowledgeable & very polite. Support is the reason I feel Inmotionhosting was the best choice for my companies hosting needs. BRAVO!
I totally appreciate the assistance received from support when it was noticed all our website pages for some reason had lost their “https” depite the SSL being active and in place.
Support was able to solve my issue relatively quickly and tried more than one way to fix persisting until it was resolved.
He was friendly and knowledgeable. Kudos!
At approximately 3:15 today (26 June 2017), I spoke with support. who assisted me with a file(s) upload problem I was having.
Even with my numerous questions (some of which were repeats), They maintained their calm, collected, voice and answered my every question.
Their attitude was courteous; in addition, they were very knowledgeable about how the InMotion Hosting site works.
Sincerely,
I have been an inMotion customer for several years. They have always done a great job with web hosting and reliable email servers. Whenever I have a question, they solve it quickly, and they teach me how to do things (by pointing to the proper online tutorials they have, which are simple to understand) in case I want to learn and do it myself.
I appreciate how the support team goes through the trouble of helping solve the problem. So many times with online “support” you get the run around. InMotion has always gone the extra mile whenever I needed assistance.
Kudos to support at InMotion for helping me with a billing issue and reconciling a domain name transfer. They were knowledgeable, courteous and efficient.
This is my second time selecting InMotion for hosting and I’ve yet to be disappointed.
Great experience so far. Tech support has been spot on. I was pleasantly surprised. No long wait times on chat, reps were knowledgeable and got my issues resolved quickly. Glad I moved from that other hosting service. Thanks guys keep up the good job.
Just wanted to say. I had a live chat today and support impressed me. Fast, quick and efficient. Resolved all my questions with the minimum of fuss and with some proactivity which is always appreciated.
Thanks. It’s good to know support like this is available on the rare occasions I need it.
Support at InMotion hosting was excellent in responding to support questions regarding our account.
Cudo’s to InMotion in general for continuing great service and support. They continue to be a step ahead of all others. Trying to reach Go Daddy or Gator Host is virtually impossible….
You can put your trust in the staffers of inmotion. They are the best in the world. Add to that their knowledge and friendliness. TOPS.
Had several technical issues that I needed assistance with and support.\
was fast efficient and very knowledgeable. They quickly solved the issues
and also took care of getting our word press updated.
Rate his service: A+++ Great job!!!!
Had some speedy and great help today from support.
Appreciate their help very much!
I would like to say a big Thanks to the Support Team specially
who help me with Email issue I was having to set it up.
And that was straight forward help.
Thanks a lot again and keep it up.
Slts
Jean