SiteGround comes with a unique set of features that help you create a blazing-fast website with ease. Let’s take a look at some of the important features you need to look for when hosting a website.
Free SSL
With every SiteGround hosting plan, you get a free SSL certificate. When you host your website on the SiteGround platform, a free standard SSL certificate is automatically enabled without any effort.
SiteGround integrates with the Let’s Encrypt project to provide SSL certificates to its users. An SSL certificate protects user data and helps meet search engine requirements to improve website rankings.
Free Cloudflare CDN
SiteGround offers a free CDN which enables the website to load from the nearest data point for a user. Cloudflare’s CDN, clubbed with SiteGround hosting, ensures your website loads quickly and has the fastest response time.

Free Email Service
SiteGround lets you create a free email address with your domain name. There’s no limit to adding email accounts to your hosting plan.
The email tools include a user-friendly webmail interface, email forwarding option, autoresponders, and more. They also support SMTP, POP3, and other email protocols to deliver your emails smoothly.
Super Caching
By default, SiteGround enables a caching system for all users on their servers. This means your site will load faster than usual from the memory of the server.
It comes with a SuperCacher service to further improve the website loading speed. This service is available specifically for their premium plans (GrowBig and GoGeek).
Free Auto Daily Backups
Many web hosting services don’t back up your site on a daily basis. However, all SiteGround plans come with daily automatic backups, ensuring you don’t have to remember to back up your site regularly.
You can also generate on-demand backups from SiteGround’s provided tools. This service is free on the premium plans and costs a minimal fee on the starter plan.
Website Transfer Tool
When moving a website from one host to another, you need to be careful of traffic, security, backups, and many other things. SiteGround offers a free WordPress plugin that works magically to move your WordPress website without affecting your content or configuration.
SiteGround also provides a professional website migration and transfer service. This is a paid service where a team of experts will move your site while you sit back and relax.
SSD Storage
SiteGround uses solid-state drives (SSDs) instead of Hard Disk Drives (HDDs) for storage. Since SSDs don’t have moving parts, they’ve been proven to improve site performance compared to websites that use HDD storage.
Advanced Security
Security is the key concern when hosting a website with any provider. SiteGround provides free in-house SSH to restrict user account access for your hosting.
It gives an encrypted connection to your hosting account, so web developers and website admins can access the web server in a secure environment. These security features also help manage large files and databases securely.
SiteGround Hosting Pros:
Let’s take a look at how SiteGround stacks up against the competition:
Choose Your Data Center
Even with a shared hosting plan, you’ll be asked to choose your preferred data center. This way, you can ensure your site is hosted on servers closer to your audience geographically.

Amazing Customer Support
SiteGround is well-known for its superior customer service. Best of all, you don’t have to wait more than a few seconds for the next available operator because they have additional support staff in all shifts, so there’s always someone to pick up the live chat. With the GoGeek plan, you’ll get priority support.
Unmetered Bandwidth
The bandwidth is unmetered meaning you’re not charged based on the bandwidth. SiteGround’s StartUp plan, GrowBig plan, and GoGeek plan come with an unmetered data transfer that you can use as much as you like.
Money-Back Guarantee
SiteGround offers a 30-day money-back guarantee on all their plans. This will allow you to test the service and tools with full options for up to a month and if you feel SiteGround isn’t the host for your site, you can request a full refund.
The refund doesn’t include the domain registration fees. The domain name will be your property anyway.
SiteGround Hosting Cons:
Here are some limitations of SiteGround Hosting…
Expensive Plans
Compared to other hosting providers like Bluehost, SiteGround’s pricing is a bit expensive. However, SiteGround offers several unique features than Bluehost for faster page rendering.

No Free Domain
Unlike popular web hosting services, SiteGround doesn’t offer free domain names with their plans. If you’re starting your website, this will be an additional cost to your budget.
Trialled a server at SiteGround. The server itself seemed to perform well, and their chat support is very good.
My only problem was with their cancellation procedure. You are unable to simply cancel — you must go through a live chat in order to cancel.
The first time I went into cancel, I saw that a chat was involved, which I didn’t have time for at that moment, so I left cancelling til later — which, of course, I then forgot to do, resulting in me being charged another month’s fee for a service I wasn’t using (and which, of course, it is against their policy to refund).
So it ended up being a very expensive trial!
But aside from that, they seem pretty good.
I LOVE being a Siteground customer. Their customer service is the best around. I have always had immediate resolution of any issue I might encounter. I can’t thank them enough for their quality hosting service!
SiteGround has been a great experience thus far! Cpanel is easy to use, site performance is great and the customer service is really amazing! The response time is blazing fast. I haven’t experienced a faster response time from a support team on any other host. The Support Team also does an outstanding job of giving easy-to-follow directions. They are very direct, friendly and extremely helpful.
SiteGround is the real deal – my favorite host all around. You get A+ quality for every aspect you need in a hosting provider plus great pricing.
Prompt efficient service – Support was very helpful, very quick and very friendly. Job done in a matter of minutes. Great help to a novice like me.
SG is great hosting , great customer service , and lovely team works , fast wordpress with them
i am glade to move to their host , and i wish just to add arabic language on their customer service , it will be great , because there is many arabian want host and i am sure there is arabian customers , well be really easy and great to have 1 customer service arabian for arabic people
wish my project work perfect
Great Support!!!!
Recently I had contacted with Siteground’s support team for some pre-sales query there support team is simply superb from all aspect. For any help Technical & Non-Technical they help their customers end to end….
The onsite chat with technical magicians is second to none!
excellent service, real wizards. they solve all my problems fast and most friendly
Hello Imraan,
The issue with your site is caused by a network failure at one of our upstream network providers. As our technical team informed you via our HelpDesk, this issue is outside of our network and thus out of our control. We are working closely with the upstream provider who is capable to resolve it. We completely understand the inconvenience this is causing and we also believe that such a network issue is not acceptable. Once resolved we will add compensation to your account. I would also like to assure you that our system administrators are making everything within our reach to fix the issue as fast as possible. Please monitor the notice in your user’s area. It will be updated by our system administrators with more details.
Server is down from past 10 hours.
Siteground is worlds worst hosting provider, they provider shared hosting and claim that they are best but the fact is that they are one of the worst in terms of support and server uptime,
I lost my business reputation beacuase of siteground in 10 hours i lost revenue.
Please do not become a victim of fraud by siteground,
If you are unable to provide service please refund my amount and let me know. So, i can take backup and move to a different hosting provider as i don’t need this kind of service.
Account ID: 877825
Check results:
Recommended DNS servers: ns1.sgp28.siteground.asia, ns2.sgp28.siteground.asia
Domain DNS servers: ns1.sgp28.siteground.asia, ns2.sgp28.siteground.asia
Domain DNS (NS) check: ns1.sgp28.siteground.asia, ns2.sgp28.siteground.asia
Limitations: OK
Recommended DNS (A): Unable to resolve recommended DNS (A) record with WHM
Check site by IP (whmaccount): Could not obtain account IP address
Domain DNS (A): 77.104.150.87
Domain DNS (A) Record check: Please set your DNS (A) record
Accessing account by server IP address: Could not open site (response code: 0)
Great great service!!
Siteground customer services is incredible. The Top!! They really solve the problems very fast. I have never found a customer services like this 🙂
Thanks TONI M. !!
Siteground’s LIVE chat and ticket support team is far the best I’ve experienced. They are responsive and knowledgeable.
Support is direct and not links to useless help documents that one doesn’t understand. When help documents are provided as a solution it clear and precise or the support team takes the time to explain the process.
The support team comes out as my hero in every technical issue.
I’m a client for life.
I was confused how to get a test Wordpress.org site up and running, enabling me to take my time playing around with .org whilst maintaining my existing Wordpress.com site. Read a review about Siteground and decided to start a chat to see how it would all work. They handled it for me there and then, by the end of the session I had my new site organised and ready for me to populate! Very clear communications. Marvellous.
Service was fast efficient and very helpful. Basically solved my problem in 5 mins and gave me a full refund! Flawless customer service!
Always impressed with SIteGround’s customer service team. They are always responsive and able to solve issues quickly and efficiently.
Really happy with the service, 5 star brilliant
Thank dear Siteground Team, especially big thank you to Martin!
Fast, Solution oriented and reliable as always. My third year with the Siteground hosting services, no major issues so far most of the team members provide top support+stable security.
Can’t fault Siteground’s support. It’s fast and thorough! Got to be among the best out there.
Support was Excellent, fast, efficient, knowledgeable and professional. Thanks Siteground!
There is nothing to explain and as everyone knows they have the best support and I
got the best advice and support from them and thank you
Tech Support…..Fast, Accurate and To The Point. What more can be said. Thanks Guys
I just had great support and quick help. I was lost in all the technical bla bla and support helped me perfectly, my hero of the day. Now I can get a good night sleep… thanks.
Siteground services are excellent. I wish they come up with some payment means for users that are in countries without visa card and paypal services. Like Bank Transfers, etc.
Your staff has been very helpful, but with little success in transferring my files. Not necessarily your fault but my previous host. Thank you.