SiteGround comes with a unique set of features that help you create a blazing-fast website with ease. Let’s take a look at some of the important features you need to look for when hosting a website.
Free SSL
With every SiteGround hosting plan, you get a free SSL certificate. When you host your website on the SiteGround platform, a free standard SSL certificate is automatically enabled without any effort.
SiteGround integrates with the Let’s Encrypt project to provide SSL certificates to its users. An SSL certificate protects user data and helps meet search engine requirements to improve website rankings.
Free Cloudflare CDN
SiteGround offers a free CDN which enables the website to load from the nearest data point for a user. Cloudflare’s CDN, clubbed with SiteGround hosting, ensures your website loads quickly and has the fastest response time.

Free Email Service
SiteGround lets you create a free email address with your domain name. There’s no limit to adding email accounts to your hosting plan.
The email tools include a user-friendly webmail interface, email forwarding option, autoresponders, and more. They also support SMTP, POP3, and other email protocols to deliver your emails smoothly.
Super Caching
By default, SiteGround enables a caching system for all users on their servers. This means your site will load faster than usual from the memory of the server.
It comes with a SuperCacher service to further improve the website loading speed. This service is available specifically for their premium plans (GrowBig and GoGeek).
Free Auto Daily Backups
Many web hosting services don’t back up your site on a daily basis. However, all SiteGround plans come with daily automatic backups, ensuring you don’t have to remember to back up your site regularly.
You can also generate on-demand backups from SiteGround’s provided tools. This service is free on the premium plans and costs a minimal fee on the starter plan.
Website Transfer Tool
When moving a website from one host to another, you need to be careful of traffic, security, backups, and many other things. SiteGround offers a free WordPress plugin that works magically to move your WordPress website without affecting your content or configuration.
SiteGround also provides a professional website migration and transfer service. This is a paid service where a team of experts will move your site while you sit back and relax.
SSD Storage
SiteGround uses solid-state drives (SSDs) instead of Hard Disk Drives (HDDs) for storage. Since SSDs don’t have moving parts, they’ve been proven to improve site performance compared to websites that use HDD storage.
Advanced Security
Security is the key concern when hosting a website with any provider. SiteGround provides free in-house SSH to restrict user account access for your hosting.
It gives an encrypted connection to your hosting account, so web developers and website admins can access the web server in a secure environment. These security features also help manage large files and databases securely.
SiteGround Hosting Pros:
Let’s take a look at how SiteGround stacks up against the competition:
Choose Your Data Center
Even with a shared hosting plan, you’ll be asked to choose your preferred data center. This way, you can ensure your site is hosted on servers closer to your audience geographically.

Amazing Customer Support
SiteGround is well-known for its superior customer service. Best of all, you don’t have to wait more than a few seconds for the next available operator because they have additional support staff in all shifts, so there’s always someone to pick up the live chat. With the GoGeek plan, you’ll get priority support.
Unmetered Bandwidth
The bandwidth is unmetered meaning you’re not charged based on the bandwidth. SiteGround’s StartUp plan, GrowBig plan, and GoGeek plan come with an unmetered data transfer that you can use as much as you like.
Money-Back Guarantee
SiteGround offers a 30-day money-back guarantee on all their plans. This will allow you to test the service and tools with full options for up to a month and if you feel SiteGround isn’t the host for your site, you can request a full refund.
The refund doesn’t include the domain registration fees. The domain name will be your property anyway.
SiteGround Hosting Cons:
Here are some limitations of SiteGround Hosting…
Expensive Plans
Compared to other hosting providers like Bluehost, SiteGround’s pricing is a bit expensive. However, SiteGround offers several unique features than Bluehost for faster page rendering.

No Free Domain
Unlike popular web hosting services, SiteGround doesn’t offer free domain names with their plans. If you’re starting your website, this will be an additional cost to your budget.
I have been using Seiteground.com for years now and even not I am constantly surprised at the consistently hight quality the fixes and customer service is.
I have never had a problem that hasn’t been resolved quickly and easily.
Your guys are simply extremely good value for money!
Best customer service EVER!!!!!!!
It is pretty amazing how everyone who assists you is so kind, friendly and extremely skilled. They solve your problems in minutes and even seconds in some cases.
Very affordable price, best value by far.
Best hoster I experienced to today.
They have a ton of options to configure yourself.
Their support is really great! It’s fast (chat in my case) and skilled people are answering your questions. Day and night.
Really worth to try If you look for a (new) hoster.
I’m not very technical and they did everything for me. They solved my problems for me and were very helpful and fast. I’m so happy.
Great customer service, very helpful and knowledgeable . Sort my issue straight away .Bye Bye HostGator, bye bye the worst customer service I ever deal with. Hello Site Ground
I like siteground. It can run a lot of programs.
I use the chat support
Just: Awesome..
Perfect service, Perfect support!
I’ve set up a cloud account. My experience can only really describe Siteground as a negative host and would recommend to avoid:
– Emails went to spam or were refused completely. I only sent 60 emails in 6 weeks of being with Siteground. Those emails were sent to clients who contacted me directly. No malware or virus was found on the servers. Siteground found no way to fix this problem
– Constantly ran into problems with their control panel. The smallest of tasks needed the attention of their support team. The simplest things from FTP access to redirecting domains became long drawn out problems
– Bad communication with support. Their European support is based in Bulgaria. The answers I received were either rushed or lazy. Also received false information on multiple occasions
Unfortunately I can’t take back the time lost with Siteground but I am in the process of legal action to receive refund.
Please do not waste your time.
I had to use Siteground support for the first and second time tonight. Mind you it’s 2am in Oklahoma right now, and I got responses within a few minutes both times, and both times the responses were precisely the help I need. Given that these were technical questions, there aren’t always happy endings at the end of such support requests.
So Siteground really impressed me! I read reviews on all the major webhosts prior to selecting Siteground, and I’m glad I did. They are in their prime, and hopefully will stay that way!
By far THE BEST support I have ever experienced. Well worth paying more than the hostgator and such, yet still cheaper than WPEngine while still being better. Siteground for your host is a No brainer!
Excellent hosting/support/service for freelancers and small-medium agencies. I have not tested the enterprise or large scale solutions, but I guess that are also excellent.
Support, support, support – Top notch. If you are still ambivalent, stop; just do it. You will not be sorry.
We want to start by apologising for the miscommunication about the root access options discussed during your pre-sales call.
Our representative indeed has made a mistake while describing the Cloud plan features and has now been remarked by our supervisors. We have also taken measures to ensure the same mistake does not happen again.
We also want to assure you that even though management is not available on the phone, we have very strict internal procedures for escalating complaint cases. They are reviewed only by senior level people who are able to address all issues raised in such cases and apply measures to solve them.
A full refund has already been issued and should appear in your bank statement in the following days. We appreciate your feedback, we take the case very seriously and handled it with the respective priority.
So far so good; I have just switched to this vendor after hostgator and honestly it an only get better!
My domain was not due to expire until 2nd June but after receiving no notifications, Siteground have taken money out of my bank account. The money was taken out this morning so I contact the chat support who was very unhelpful and even confirming my account was not due to expire until June. I’ll be getting legal advice about this and contacting my bank to stop the payment! Not happy!
Great communication, quick and efficient.
Fast load time.
Bye GoDaddy now.. Siteground is what I was looking for.
Recently signed up after getting totally frustrated with Hostgator. So far there have been no hold times when I’ve called tech support and they’ve always solved my problems so far, they have polite and well trained support staff. I have to say it’s a breath of fresh air after experiencing Host Gator and BlueHost.
the support is AWESOME, fast and competent
Hello Geraldo, we are sorry that you decided to cancel your account. As we see the transfer of your website required longer time since additional question about the content that should be transferred and the domain settings (there were multiple domains in the remote account, and the account you purchased with us supports only one) arose. Nevertheless, we wish you good luck with your online projects!
Siteground live chat is great, they are quick to respond, and very helpfull. Thank you for understanding and support.
Since 2009 I had never regretted doing business with SITEGROUND.COM
AVOID THIS COMPANY. Their products and custom features they provide may look amazing, it may seem like you are going to be using a great host YOU ARE NOT. during a sales call we were mis-sold our VPS contract and provided false information. Upon the realisation I called them to try resolve this. Only to be told they cant help, a manager would need to look into this. However they seem to not have any managers as you cannot speak to them on the phone and the only address they will provide is a Sales@ address which they do not reply to you on anyway. Upon speaking to a girl supposedly called Elvisa she was rude and completely unhelpful, she refused to go directly to a manager, provide me a managers email address, phone number or anything in order to contact management or even their legal team about the problem. We have been with them less than 24 hours and this is THE WORST SERVER I HAVE EVER USED. Their customer support is terrible and do not care and they are the most unhelpful people ever. They claim they have no contact with the companies management or directors and refused to escalate my call to someone more senior as I try to resolve the fact that we were mis-sold our VPS contract from them
Further to this when I decided I was unhappy with Elvisa and her total lack of care or support she refused to provide me anything more than this name Elvisa (Which I doubt is her real name) as they do not provide a surname, ID number, reference number nothing at all aside from 1 name. For about 10 minutes she tried to tell me that she only had a 1st name and no other names.
The company has no complaints procedure does not escalate complaints either and thinks its ok to tell you to wait 24 hours after they have committed fraud and have provided false information which lead to the purchase of services.
WORST SERVICE PROVIDER EVER
Best Customer Support ever! Period.
Great for support ,siteground tech support can answer we need.
Dwayne, You make me smile. I take this problem any day over some real issues that you can have with other companies. By the way, I was bother by this username thing but I get over it 🙂
You should speak about performance, support, web stack etc. Closing an account over this and going outhere to complain about this … I don’t know what to say. I would have just moved on with another host without making a case.
I had some minor issues with them but overall I’m more than happy. As for the support, they are very fast. Sometime it takes them a while to understand your problem but no big issues.
What matter for me is performance and price. I would be more than interested to hear other options. For the record, I use more than 5 other alternatives but not at this price.