SiteGround comes with a unique set of features that help you create a blazing-fast website with ease. Let’s take a look at some of the important features you need to look for when hosting a website.
Free SSL
With every SiteGround hosting plan, you get a free SSL certificate. When you host your website on the SiteGround platform, a free standard SSL certificate is automatically enabled without any effort.
SiteGround integrates with the Let’s Encrypt project to provide SSL certificates to its users. An SSL certificate protects user data and helps meet search engine requirements to improve website rankings.
Free Cloudflare CDN
SiteGround offers a free CDN which enables the website to load from the nearest data point for a user. Cloudflare’s CDN, clubbed with SiteGround hosting, ensures your website loads quickly and has the fastest response time.

Free Email Service
SiteGround lets you create a free email address with your domain name. There’s no limit to adding email accounts to your hosting plan.
The email tools include a user-friendly webmail interface, email forwarding option, autoresponders, and more. They also support SMTP, POP3, and other email protocols to deliver your emails smoothly.
Super Caching
By default, SiteGround enables a caching system for all users on their servers. This means your site will load faster than usual from the memory of the server.
It comes with a SuperCacher service to further improve the website loading speed. This service is available specifically for their premium plans (GrowBig and GoGeek).
Free Auto Daily Backups
Many web hosting services don’t back up your site on a daily basis. However, all SiteGround plans come with daily automatic backups, ensuring you don’t have to remember to back up your site regularly.
You can also generate on-demand backups from SiteGround’s provided tools. This service is free on the premium plans and costs a minimal fee on the starter plan.
Website Transfer Tool
When moving a website from one host to another, you need to be careful of traffic, security, backups, and many other things. SiteGround offers a free WordPress plugin that works magically to move your WordPress website without affecting your content or configuration.
SiteGround also provides a professional website migration and transfer service. This is a paid service where a team of experts will move your site while you sit back and relax.
SSD Storage
SiteGround uses solid-state drives (SSDs) instead of Hard Disk Drives (HDDs) for storage. Since SSDs don’t have moving parts, they’ve been proven to improve site performance compared to websites that use HDD storage.
Advanced Security
Security is the key concern when hosting a website with any provider. SiteGround provides free in-house SSH to restrict user account access for your hosting.
It gives an encrypted connection to your hosting account, so web developers and website admins can access the web server in a secure environment. These security features also help manage large files and databases securely.
SiteGround Hosting Pros:
Let’s take a look at how SiteGround stacks up against the competition:
Choose Your Data Center
Even with a shared hosting plan, you’ll be asked to choose your preferred data center. This way, you can ensure your site is hosted on servers closer to your audience geographically.

Amazing Customer Support
SiteGround is well-known for its superior customer service. Best of all, you don’t have to wait more than a few seconds for the next available operator because they have additional support staff in all shifts, so there’s always someone to pick up the live chat. With the GoGeek plan, you’ll get priority support.
Unmetered Bandwidth
The bandwidth is unmetered meaning you’re not charged based on the bandwidth. SiteGround’s StartUp plan, GrowBig plan, and GoGeek plan come with an unmetered data transfer that you can use as much as you like.
Money-Back Guarantee
SiteGround offers a 30-day money-back guarantee on all their plans. This will allow you to test the service and tools with full options for up to a month and if you feel SiteGround isn’t the host for your site, you can request a full refund.
The refund doesn’t include the domain registration fees. The domain name will be your property anyway.
SiteGround Hosting Cons:
Here are some limitations of SiteGround Hosting…
Expensive Plans
Compared to other hosting providers like Bluehost, SiteGround’s pricing is a bit expensive. However, SiteGround offers several unique features than Bluehost for faster page rendering.

No Free Domain
Unlike popular web hosting services, SiteGround doesn’t offer free domain names with their plans. If you’re starting your website, this will be an additional cost to your budget.
I signed up with them recently. So far, so good but I haven’t really used the server yet. I did need to contact support for a couple minor issues in the setup, but they fixed it right away. I also saw why this forum is filled with people praising them for support. Basically after each live chat on their site (which they really do answer pretty quick), it gives you the standard options to rate and review the person you chatted with. The review portion redirects here. On one hand, kudos to them for allowing people to review on an open 3rd party forum. On the other hand, I’d like to hear more detailed experience from people on the host(s) I’m looking at. Until I chatted with them myself (pre-sale) and saw that they were redirecting post-chats here, I wondered if the gushing reviews here were not legit. There are quite a few hosts out there that are not above putting out (or paying people to put out) good things about them.
Good point. Report back and let us know your experience. Maybe people just really really like the fact that they can get real help from a real person when they need it.
hung in there with me until I got it. Not bad for the first day. Support so far so GOOD
I just moved to SiteGround, it’s true, their staff is amazing. But I’m a little worried that every review is focused on their customer support.
I didn’t had to go too much to my last providers customer support, because I didn’t needed to. I decided to change because of the speed of my sites.
Should I be worried that everyone has to go to support for some kind of issue in their server :S with SiteGround?
Just paid and waiting to be contacted about the transfers….never had customer service like that before…..1 word “Perfect”
Very much looking forward to having a team of WP experts there to help me!
My only slightly negative point, if you can even call it that is I was told the price without VAT…in the EU VAT is not standard, I dont mind paying it but would rather have known about it before….
Looking forward to a happy and profitable relationship
Marc –
can i give six stars? awesome awesome support and far more competent tech support folks than my last provider. we just transferred from Fatcow and couldn’t be happier!
I am a very happy SiteGround user. I wrote this article about them:
Since I wrote that article in April 2015, I have moved most of my own sites to SiteGround as well as putting several new clients on SiteGround and my opinion has not changed.
Their space for email on their shared server is limited to 2GB which is way too small. But you shouldn’t be depending on a shared server for email anyway. I use it for limited purposes.
I’m so happy with SiteGround, I want to tell everyone! It’s so easy to get someone on chat or phone to help. And they are quick and friendly!
I have been with several hosting companies within the last 10 years, but never had such a wonderful – friendly – competent – fast – excellent support and service as here. Thank you all so much.
I have contacted the SiteGround support a couple of times and they have responded quickly, effectively, and supportively. So glad I chose to use them as my site’s server! I have used others that weren’t nearly as helpful or supportive. Great staff!
Thanks. That’s why I choose siteground support for the second time. The reason is that you helped me with wordpress. Other host say that this is not their business.
Since joining SiteGround, I only have praise for their service. My WordPress site went from turtle mode to cheetah mode in no time. Whenever I have a question, silly or not, I always get a quick answer. The personnel is engaging, respectful and really helpful. Thanks.
Without doubt, a 5-star service provider! Much appreciated.
I had a fairly complex web hosting / SSL / TLS problem, involving several support tickets at Seiteground.com.
My contact at SiteGround was remarkably helpful, friendly, in resolving the problem, explaining the options, traps to avoid, etc.,, even to the extent of providing suggestions that could initially lower their sales, on this occasion – though I somehow think their sales will increase as a result of such forthright practice. And deservedly so.
Highly recommended as a competent, helpful web hosting provider.
Good question. I would also be curious who they went to. I found this review page while researching this host and others. Sounds like most people are happy with Siteground.
Why post a review like that and not mention who you’ve gone to !
Awesome staff ready to help.
Really awesome support.
Technically very strong , Quick resolutions, You name it They have it .
Definitely rely on Siteground for all web products.
best support ever 🙂
Awesome, there support is out of this world, they will help you track down the issue and get it solved. Servers are really fast to.
Amazing service straight from day 1, literally, I received a phone call while at work 12 hours after signing up asking if they could walk me through the basics, which is great because this is my first try at running a site and learning simple PHP. and javascript.
I had to cancel via SiteGround only because my sites are not ready. But I will be back soon for sure.
Professional and ethical company.
After many years of being frustrated with previous hosts and shopping around I’ve been super impressed with Siteground. Seriously excellent support and great features!
I’m a web developer and have worked with well over 50 different hosts – SiteGround has provided some of the best, most affordable support and services out there. I just moved all my personal sites (40+) to them and everything is quick and flawless.
Simply AMAZING!!! Best tech support ever!!!
Absolutely horrendous customer service. I will never use Siteground again and I will inform everyone I talk to about websites not to use Siteground. The support techs were either incompetent or lying. I was with them for several years.
They kept shutting down my site claiming traffic problems that could not be identified in the logs. They told me again and again I just needed to upgrade to one higher level and everything would work fine. I upgraded once and within a month suddenly my traffic problems (which could not be identified in the logs and there were no IP’s to block) magically doubled to the level of my new package. Then they hounded me to upgrade again.
I spent tens of hours trying to identify a mystical problem for which they could provide no help, direction, or logs to identify and ultimately proved to not be a real problem as verified by switching to the other host (ace-host.net).
I took the exact same site, same files, same database, a mirror copy to another host and had zero problems. I’ve been operating there for months now and we haven’t touched our siteground account. As far as I can tell, Siteground is a scam trying to trick customers to upgrade again and again to get more money. It’s a shame, because I was very excited about this host when it first launched.
BTW, my page speeds improved dramatically after leaving the slow Siteground.
Honest and good support .