SiteGround comes with a unique set of features that help you create a blazing-fast website with ease. Let’s take a look at some of the important features you need to look for when hosting a website.
Free SSL
With every SiteGround hosting plan, you get a free SSL certificate. When you host your website on the SiteGround platform, a free standard SSL certificate is automatically enabled without any effort.
SiteGround integrates with the Let’s Encrypt project to provide SSL certificates to its users. An SSL certificate protects user data and helps meet search engine requirements to improve website rankings.
Free Cloudflare CDN
SiteGround offers a free CDN which enables the website to load from the nearest data point for a user. Cloudflare’s CDN, clubbed with SiteGround hosting, ensures your website loads quickly and has the fastest response time.

Free Email Service
SiteGround lets you create a free email address with your domain name. There’s no limit to adding email accounts to your hosting plan.
The email tools include a user-friendly webmail interface, email forwarding option, autoresponders, and more. They also support SMTP, POP3, and other email protocols to deliver your emails smoothly.
Super Caching
By default, SiteGround enables a caching system for all users on their servers. This means your site will load faster than usual from the memory of the server.
It comes with a SuperCacher service to further improve the website loading speed. This service is available specifically for their premium plans (GrowBig and GoGeek).
Free Auto Daily Backups
Many web hosting services don’t back up your site on a daily basis. However, all SiteGround plans come with daily automatic backups, ensuring you don’t have to remember to back up your site regularly.
You can also generate on-demand backups from SiteGround’s provided tools. This service is free on the premium plans and costs a minimal fee on the starter plan.
Website Transfer Tool
When moving a website from one host to another, you need to be careful of traffic, security, backups, and many other things. SiteGround offers a free WordPress plugin that works magically to move your WordPress website without affecting your content or configuration.
SiteGround also provides a professional website migration and transfer service. This is a paid service where a team of experts will move your site while you sit back and relax.
SSD Storage
SiteGround uses solid-state drives (SSDs) instead of Hard Disk Drives (HDDs) for storage. Since SSDs don’t have moving parts, they’ve been proven to improve site performance compared to websites that use HDD storage.
Advanced Security
Security is the key concern when hosting a website with any provider. SiteGround provides free in-house SSH to restrict user account access for your hosting.
It gives an encrypted connection to your hosting account, so web developers and website admins can access the web server in a secure environment. These security features also help manage large files and databases securely.
SiteGround Hosting Pros:
Let’s take a look at how SiteGround stacks up against the competition:
Choose Your Data Center
Even with a shared hosting plan, you’ll be asked to choose your preferred data center. This way, you can ensure your site is hosted on servers closer to your audience geographically.

Amazing Customer Support
SiteGround is well-known for its superior customer service. Best of all, you don’t have to wait more than a few seconds for the next available operator because they have additional support staff in all shifts, so there’s always someone to pick up the live chat. With the GoGeek plan, you’ll get priority support.
Unmetered Bandwidth
The bandwidth is unmetered meaning you’re not charged based on the bandwidth. SiteGround’s StartUp plan, GrowBig plan, and GoGeek plan come with an unmetered data transfer that you can use as much as you like.
Money-Back Guarantee
SiteGround offers a 30-day money-back guarantee on all their plans. This will allow you to test the service and tools with full options for up to a month and if you feel SiteGround isn’t the host for your site, you can request a full refund.
The refund doesn’t include the domain registration fees. The domain name will be your property anyway.
SiteGround Hosting Cons:
Here are some limitations of SiteGround Hosting…
Expensive Plans
Compared to other hosting providers like Bluehost, SiteGround’s pricing is a bit expensive. However, SiteGround offers several unique features than Bluehost for faster page rendering.

No Free Domain
Unlike popular web hosting services, SiteGround doesn’t offer free domain names with their plans. If you’re starting your website, this will be an additional cost to your budget.
Ever ready Server and the support ………….. Keep it up!
Their email is flaky at best, and at times terrible. I’ve had no end of trouble, not least that my sites keep going down because of too many open IMAP connections. If you need more than one email address, or more than one client (eg a phone, a desktop and a laptop) you will quickly have too many IMAP requests. They offer technical solutions, none of which work and they refuse to take any responsibility. They fob you off. So your email doesn’t work and your sites are down.
They recommended I switch from a £6 a month scheme to one that costs £36 in order to get decent email. That’s bait and switch if you ask me. they don’t deserve all these glowing reports. I wonder how they got here…
I switched to SiteGround several months ago. Cannot express my satisfaction with them adequately. Chat is ALWAYS available and fast. Every level of service is prompt, clear, professional. Worth every penny for my plan, and have not been down or compromised on any of my sites even once so far. Absolutely thrilled with SiteGround, more so than any other hosting company I have ever used (and I’ve used several).
I opened a ticket, and within five minutes I got a perfect answer. I am very happy with SiteGround.
Just getting moved over from Site5 hosting. Siteground so provided me with excellent customer service and the security I need. Site5 would give me open promises that never materialize in over 2 years with copy and paste answers to support questions. I am looking forward to many years with Siteground and the price is right on. Thank you
Great guys very helpfull
Their are two things we can apply to every market, whether it be hosting services or selling running a spa…”Deliverables” or “Outcomes” Deliverables come and go, but outcomes create experiences, memories & returns.
Siteground is an example of an “Outcome”, meaning an experience that brings peace of mind and comfort in knowing that no matter what the issue, you not only can count on their team, you know that in the end, the outcome has either solved your issue or guided you in the right direction.
Always the best support. Glad I chose you guys and looking forward to doing more and more business!
Amazing servers and support!
I’ve used many hosting services in my time but I have NEVER found one as good as SiteGround.
One thing REALLY I appreciate is that I can get instant access to technical help at any time of the day or nite…and they ACTUALLY SPEAK ENGLISH! Not only that, they DO know their stuff. ‘
I’ve had only a few technical issues since I went with SiteGround and most were my own fault. But their technicians were able to resolve most of these issues in minutes.
I could NOT recommend them highly enough.
Execution Requests… what could you mean by that? Could you mean comment spam? Or an abundance of malicious traffic to your site? I’m thinking yes.
If so, that’s actually a +1 in favor of SiteGround to take your site offline immediately. Your site behaving that way puts the entire shared server at risk, or your server (depending on your plan). By taking your site offline, potentially tens of thousands of other businesses were saved from your fate.
It is up to you to make sure your website meets certain minimum standards in order to be hosted by anyone, and has the proper security, keep your CMS and extensions/plugins up to date to make sure that doesn’t happen.
If you read their terms and conditions you wouldn’t have anything to complain about.
Not expensive, worry free backups, fast as hell servers (100% up-time in 2014 & 2015), configured correctly for Magento and other heavy CMS, they develop their own plugins and extensions for CMS, to name just a few benefits of the many…
However, they REALLY shine in customer service. These guys will literally bend over backward to help you solve your problem, and they aren’t like GoDaddy or 1&1 and assume it’s all your fault right off the bat.
They also aren’t money driven! They care more about YOUR online presence than if they get paid on time or not. A company that values the customer more than profits shows what kind of culture they have. (per the conversation I JUST had with customer service)
Personally, I would LOVE to work for these guys someday. I recommend these guys to all of my clients.
The best! Seriously the best. I have been a long time customer with 1and1 but have found their support to be completely inadequate lately. I contact them with issues and they are never any help. But siteground always gives me instant support from real experts. They have solved issues that I had before in no time. You get so much more flexibility with your servers than 1and1 allows with even a dedicated plan. Just knowing I can contact them and get genuine help has brought me and my business so much relief. Thank you siteground!
I’d like to thank you and your entire team, for helping our team out in putting up our website. You guys are doing great job and I truly appreciate the support from SiteGround.
I feel extremely happy about my decision of going ahead with SiteGround to host our website.
Thanks and have a good day,
Cheers!
Any problem I had was solved out quick and efficient with ‘live chat’. Very friendly staff, professional. Very happy with SiteGround services.
I have used a few hosts but Siteground support is THE BEST. Always helpful and friendly I cannot endorse them enough. They go that extra mile, other hosts could learn from them how to offer real support
Customer support is incredibly fast and very friendly. Been with them for over a year and every time I’ve contacted them (usually chat or email) I get immediate assistance.
No kidding this is the BEST support I’ve EVER tried.
It’s AMAZING ! People always keen to help with kindness and excellent advices.
6 stars
Blazing fast and superb technical support on LIVE CHAT today. Thanks!
Their response time is very quick, and I have yet to present them with a problem that they couldn’t fix. Kudos to them for excellent service! I’m glad that I chose Siteground for my hosting.
Excellent support which is fast, expert and knowledgeable.
Extremely happy with Siteground hosting; also very easy and uncomplicated company to deal with.
Excellent service, this is the reason I moved from HostGator to SiteGround.
Thanks for the help.
Well just out of the gate with these guys after years hosting with other providers. So far, very good, very impressed. Customer service setup is outstanding. Looking to port a couple of my other sites over.
Great support, happy to change from BlueHost!
I recently moved a bunch of site from BlueHost to Siteground.
SG was so responsive and willing to help me sign up. Really impressive.
Then, it came to customer support after they had me hooked. Not impressive.
The live chat feature now only stays connected for about a minute now, then disconnects. Chats are left hanging. Upon reconnecting a new rep answers and may or may not be able to connect to the original message. Very annoying!
Phone support is not much better. Amazingly, the calls are lost with SG. Don’t have that issue with anyone else in the world.
I would love Siteground if they only would provide the same pre-sale service to post-sale support. Until then, I have to tell it like is!