SiteGround comes with a unique set of features that help you create a blazing-fast website with ease. Let’s take a look at some of the important features you need to look for when hosting a website.
Free SSL
With every SiteGround hosting plan, you get a free SSL certificate. When you host your website on the SiteGround platform, a free standard SSL certificate is automatically enabled without any effort.
SiteGround integrates with the Let’s Encrypt project to provide SSL certificates to its users. An SSL certificate protects user data and helps meet search engine requirements to improve website rankings.
Free Cloudflare CDN
SiteGround offers a free CDN which enables the website to load from the nearest data point for a user. Cloudflare’s CDN, clubbed with SiteGround hosting, ensures your website loads quickly and has the fastest response time.

Free Email Service
SiteGround lets you create a free email address with your domain name. There’s no limit to adding email accounts to your hosting plan.
The email tools include a user-friendly webmail interface, email forwarding option, autoresponders, and more. They also support SMTP, POP3, and other email protocols to deliver your emails smoothly.
Super Caching
By default, SiteGround enables a caching system for all users on their servers. This means your site will load faster than usual from the memory of the server.
It comes with a SuperCacher service to further improve the website loading speed. This service is available specifically for their premium plans (GrowBig and GoGeek).
Free Auto Daily Backups
Many web hosting services don’t back up your site on a daily basis. However, all SiteGround plans come with daily automatic backups, ensuring you don’t have to remember to back up your site regularly.
You can also generate on-demand backups from SiteGround’s provided tools. This service is free on the premium plans and costs a minimal fee on the starter plan.
Website Transfer Tool
When moving a website from one host to another, you need to be careful of traffic, security, backups, and many other things. SiteGround offers a free WordPress plugin that works magically to move your WordPress website without affecting your content or configuration.
SiteGround also provides a professional website migration and transfer service. This is a paid service where a team of experts will move your site while you sit back and relax.
SSD Storage
SiteGround uses solid-state drives (SSDs) instead of Hard Disk Drives (HDDs) for storage. Since SSDs don’t have moving parts, they’ve been proven to improve site performance compared to websites that use HDD storage.
Advanced Security
Security is the key concern when hosting a website with any provider. SiteGround provides free in-house SSH to restrict user account access for your hosting.
It gives an encrypted connection to your hosting account, so web developers and website admins can access the web server in a secure environment. These security features also help manage large files and databases securely.
SiteGround Hosting Pros:
Let’s take a look at how SiteGround stacks up against the competition:
Choose Your Data Center
Even with a shared hosting plan, you’ll be asked to choose your preferred data center. This way, you can ensure your site is hosted on servers closer to your audience geographically.

Amazing Customer Support
SiteGround is well-known for its superior customer service. Best of all, you don’t have to wait more than a few seconds for the next available operator because they have additional support staff in all shifts, so there’s always someone to pick up the live chat. With the GoGeek plan, you’ll get priority support.
Unmetered Bandwidth
The bandwidth is unmetered meaning you’re not charged based on the bandwidth. SiteGround’s StartUp plan, GrowBig plan, and GoGeek plan come with an unmetered data transfer that you can use as much as you like.
Money-Back Guarantee
SiteGround offers a 30-day money-back guarantee on all their plans. This will allow you to test the service and tools with full options for up to a month and if you feel SiteGround isn’t the host for your site, you can request a full refund.
The refund doesn’t include the domain registration fees. The domain name will be your property anyway.
SiteGround Hosting Cons:
Here are some limitations of SiteGround Hosting…
Expensive Plans
Compared to other hosting providers like Bluehost, SiteGround’s pricing is a bit expensive. However, SiteGround offers several unique features than Bluehost for faster page rendering.

No Free Domain
Unlike popular web hosting services, SiteGround doesn’t offer free domain names with their plans. If you’re starting your website, this will be an additional cost to your budget.
Siteground has gone downhill very recently. I’ve used them for over a decade. Currently, if their service breaks, even if it’s a problem that they caused, you can’t call them or email them without paying through the nose. Their promotional materials give the impression that they support their sites. But they don’t any more. Not unless you pay them to fix problems that they created.
SiteGround technical support is very poor. and not responsive at all.
My website has been down since 1 day. The support chat is not respdonding even after 30 minutes. The support ticket option is not available and the phone number provided is not a toll free one.
It’s sad and I’ve decided to migrate from this host provider.
Best service ever as per website hosting, in my honest opinion.
very good service
We had Network Solutions for many years, always issues, lackluster service, you name it, so three years ago we switched to SiteGround — HOLY COW! I only wish I had switched sooner. Product is bulletproof, and the service is unparalleled. I don’t know how they do it, EVERY SINGLE REP is happy and helpful.
5* Service can’t complain about anything. I can’t recommend SiteGround enough.
I was an early customer of Siteground and ran into some issues as they grew that led me away, nothing serious. I came back last year and I have nothing but high praise for the service. The servers are snappy and the provisioning is totally transparent. The managed WordPress service is wholly adequate to 95% of all sites running it. I highly, highly recommend them.
Support was excellent tech support… Siteground Techs are the Best Techs I ever dealt with.
Avoid this company at all costs. The price seems right and pre-sales, they will say all the right things. As soon as they have your $$$, customer service goes in the toilet. My site, which ran like a clock on another host for 4 years, is now busted and they are asking me… wait for it… for my credit card in order to charge me to fix it! I know this sounds very unlikely, but I can assure you it’s true. They say the tools I need to fix my site (which they apparently busted) are only available in a higher priced package!
Huge mistake going with these guys. I’m out $USD 70, now I only hope I can get my site migrated without being held hostage for more $$.
I would not describe myself as an expert in website creation and management. I have tried a number of companies over the last 15 years and I am very impressed with every aspect of my experiences with Siteground. The support has been provided within minutes of requesting help. Their staff are polite, patient and competent. I highly recommend them.
7 Honeymyrtle Court
I’ve been with Siteground since October 2016, about 18 months.
I can’t believe the service. They really know what they’re doing, and they’re very generous with their support.
I’m a junior nerd and stuff happens with my site that I really don’t understand.
Like just now, apparently the latest plugin updates were incompatible with the PHP version on my site, creating weird errors at the top of my web pages and preventing me from logging in.
I open a ticket and they fix it.
When I ask, they tell me how I can fix it myself the next time.
They’re a godsend, worth every penny.
Hi Andrei,
We checked your case and we would like to add some clarifications. Our review revealed that we have agreed to refund you the money for the Cloudflare service that was not a good fit for your needs. However, parallel to discussing that with our team you have also submitted a chargeback via your credit card company. As a result, the refund process couldn’t be completed. Since you are disputing the payment the money is blocked and we are not able to operate with it. Even though you have contacted us with an update that you requested a reversal of the chargeback from your bank, we have not received any confirmation from you documenting the reversal.
Please note our payment provider doesn’t have proof of such activity from your bank either and still shows the status of the chargeback as active. For this reason, the case will be fully resolved by the financial entities and it is outside of our control.
Regards,
SiteGround Team
Great professional support. They provided quick solution to admin login problem. Thanks again.
In a short Site ground is best at their support. They have provided some premium support freely. I’m grateful to siteground.
I have two accounts with SiteGround and I am a very happy customer.
The best costumer support I ever experienced.
The staff is very knowledgeable, patient and fast.
The best web hosting company for sure.
THANKS guys!
All I can say: Another tech support chat – another unbelievably excellent experience. Pleasant, efficient, competent, persistent, patient – even with an amateur, explained things in detailed way, offered links to helpful Siteground guides on issues. I never had support like this – anywhere. No one can ask for better.
SiteGround customer support is simply outstanding. Quick to be summoned, they solve your problem in no time, and they even offer a little personality. I’m overall satisfied.
They should be the top leading hosting company for speed and customer service!
Amazing helpful support. great service. most recommended hosting option.
Actually, I’m a little upset. Yes, the price is good, and the support is good. No problem there. 1) When signing up I was told there was a pro-rated refund system in place. So that’s a lie. 2) Then when did the math on my 3 year term, I did not get the 60% discount as advertised, as I had already been a 1 year customer. So that’s false advertising – go look at the page yourself! 3) Then when I downgraded from ‘grow big’ to the individual plan, apparently the price difference over 2 years worth left of the 3 yr term, only added up to a whole 36 days worth extension, whereas my math makes it around $120!!!!!!! I wish I had never done business with these people, I hate not being told everything I need to know.
Absolutelt wonderful experience! so glad i switched to siteground! XD
Excellent, superfast and extremely friendly support. I couldn’t be much more satisfied.
I <3 siteground :))
The technical support at Site Ground is beyond compare. They respond almost immediately and always go above and beyond my questions. I can design websites from Wordpress templates but I’m no kind of coder. Site Ground tech support always understands and always answers my questions. I couldn’t do what I do without their help.
I was in a chat with support and it was absolutely brilliant. I only just signed up to SiteGround tonight and it was all a blur trying to link my websites to new hosting and everything was confusing me. Long story short, I had no idea what I was doing. They cleared up any confusion I had by not judging my “stupid questions” (which they told me were not stupid and in fact very logical questions) and answered them in simple terms for me to understand! They were patient and dealt with my queries, fixed my problems, and I came out of that chat very satisfied. 5 stars.
I recently switched 3 sites from GoDaddy to SiteGround. SG offers amazing support for the whole process through their ticketing system. I knew what was going on and what I needed to do at all times. I am am usually a bit impatient when waiting for things like site transfer, but SG got it done quickly and correctly. I am very impressed so far. Thanks, folks!