Having helped thousands of users choose a web hosting plan and start their websites, we’ve answered just about every question you can think of. Here are some of the most frequently asked questions about GreenGeeks:
Why should I choose GreenGeeks to host my site?
GreenGeeks is engineered to perform while being environmentally friendly. They offer multiple hosting options that perfectly match your needs and budget. For fast page loads and maximum redundancy, they use Solid State RAID-10 Storage Arrays and the latest speed technologies like PowerCache, free CDN, etc.
Which GreenGeeks plan should I get?
It depends on your hosting needs. GreenGeeks offers a wide variety of hosting plans ranging from shared hosting and dedicated servers. When you’re starting out, you can choose their shared hosting plan. As your needs evolve, you can switch over to a higher plan.
Where are GreenGeeks’ servers located?
GreenGeeks is a US-based company. Their data centers are located in Chicago, Phoenix, Toronto, and Amsterdam.
Can GreenGeeks handle high traffic?
Yes, GreenGeeks can handle high traffic around the clock. However, make sure to choose the right hosting plan that meets your goals. If you’re found to consume more resources than you’re allowed to, they’ll request you upgrade to a higher plan.
Can I upgrade my GreenGeeks plan later?
Of course! The shared hosting plans provide you with unlimited web space and data transfer. But you’re allowed to use the resources only for operating a small business website. If your site is found to consume more resources than usual, you’ll be asked to upgrade your hosting plan.
Does GreenGeeks offer a month-to-month payment option?
Yes. GreenGeeks offer month-to-month payment options for their shared plans. The downside is that you’ll have to pay a $15 setup fee if you choose the month-to-month billing. You can waive the setup fee by choosing an annual or a higher plan.
Do I really get unlimited resources with GreenGeeks?
Just like any other hosting providers, GreenGeeks provides you with unlimited disk space and bandwidth. Keep in mind that you’re allowed to consume resources only for operating a small website.
If you’re running a small website or blog, there’s nothing to be concerned about because you’ll have enough system resources to operate it. If you exceed usage, you’ll be politely asked to reduce the usage or upgrade to a higher plan.
Do I have to register my domain name with GreenGeeks?
GreenGeeks waives off the domain registration fee when subscribing to a hosting plan. However, you’re not obligated to register a domain name with them. You can use Godaddy, NameCheap, or any of your preferred domain name registrars for domain registration.
Does GreenGeeks offer a free website builder?
Yes! You get a free drag and drop builder to quickly launch a website on your GreenGeeks account. Alternatively, you can also use a website builder platform like WordPress to launch your site.
Does GreenGeeks sell any hosting addons?
No, GreenGeeks doesn’t upsell any hosting addons when purchasing GreenGeek’s hosting plan.
How good is GreenGeeks’ support?
GreenGeeks offers 24/7 support via 3 modes: Live chat, phone, and email ticket. The average resolution time for an issue is 15-20 minutes for ticket-based support. They also have an extensive documentation that helps walk you through every aspect of web hosting.
avoid
raison :
1/ to dowload a jetpack backup more than 2 houres for just 500mb, with each 5/10mn need to resume the download even if i have a 8mb connection
2/ moved my account to you just because its stated a “”wordpress hosting”, but same issue like my old regular hosting, error 500 / site unreachable, even if the site is under construction, just to make a change on 1 product, what will be happen when i will have live customer & visitor ???
3/ no way to backup with UpdraftPlus, memory limite error, NEED TO TRY AND try & RETRY
4/ new site with just 50 product & 350/500 total MB content, but cpanel stat that already 24% inodes/File Usage used
look like nothing changed from 2017 to 2020 (as i already got a very bed experience as a reseller account with you on 2017).
thats clear its a not a dedicated hosting for wordpress but just a shared hosting with the name (wordpress hosting), just a scam to pay more with the same price as a shared account !!!
all hosting trough softacoulus provide wp install, dedi/special wordpress hosting mean its a hosting that feat minimum resource for a wordpress site !!!
sure if i order normal/basic shared hosting i will have same quality as what you stat/name (wordpress hosting) … just A SCAM !!!!
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GreenGeeks offers customers a no-questions asked money back guarantee on the hosting service that we provide. If you decide to cancel within the money back guarantee period of 30 days, we will provide you with a full refund less any setup fees, and domain registration or transfer costs.
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Only company that know that their service is very bad ask to pay setup fee for un shared hosting account and stat setup fees not refundable .. 😉 …
I would recommend Green Geeks for several reasons.
One, they are a green host provider. I mean, do I need to say more?
Two, I left a provider a year ago, that was bragging of having great customer service. Yet when I needed help I felt it was a hassle to get any help and when I got it, I felt I was declared stupid by the techs that helped. Not so at Green Geeks. They gone out of their way to assist from quite easy requests to some a bit more in depth requests.
All in all, very happy with the service so far.
Left Godaddy, which was a complete mess for secutiry and support. Prices were getting insane.
Really happy so far with greengeeks prices and great support 🙂
A friend pointed me to Greengeeks around 2 years ago, haven’t regretted it for a second.
Great stability, great service, round the clock assistance (at least when I needed it), great prices.
I now recommend Greengeeks blindly to everyone who asks me.
Please keep it up!
GreenGeeks is an excellent hosting service. Their fees are reasonable, and their customer service is immediate, and extremely helpful. Domain transfers are very easy, as is hosting setup and use. A nice suite of tools is included with web hosting, as well. I have been with them for years, and intend to continue. Thanks, GreenGeeks!
A great company for website hosting!. I am very pleased with an effective and efficient customer service from Green Geeks. This company definitely chose great stuff to work for them. I am very happy I have found them since its both excellent service for a very reasonable rates especially for their package deals. Thanks so much for all of your hard work!
Great hosting company, I am very pleased. Very efficient staff and great customer care. Also at a very reasonable rate especially for package deals!!!
Thanks so much for all of your hard work Green Geeks!
GreenGeeks is without a doubt the best webhosting service I have ever used, and I have tried many. I have never had an issue with my hosting which was not solved within only a few minutes by the online support staff. The whole crew gets a big thumbs up from me. Keep up the great work!
Mike Sullivan
Saskatchewan Canada
GreenGeeks led me gently through the process of registering my domain and setting up my email address. I can easily upload, view, and edit web site pages via cPanel. I was also able to create a blog using Softutaculous. I created a SQL database for my PHP class.
Whenever I get stuck, I call GreenGeeks support and a technician talks me through a solution. No waiting on a long call wait line.
Support is always available by phone, email, or chat.
I’m a very satisfied customer.
Abby K, IT Technical Writer
Everyone I dealt with during my transition to the company was wonderful (and patient!), from speedy email replies to very helpful phone conversations.
They went above and beyond my loftiest expectations.
I highly recommend GreenGeeks!!!
While I do have a bit of background on website building from my younger days, my focus now tends to surround managing online-based projects. As a result, I don’t have time and energy to build websites from scratch, but I still want more flexibility and options than other services that provide websites just out of the box. This is where GreenGeeks truly shines for someone like me who needs that middle ground. I primarily use WordPress for my sites, and GreenGeeks has made the process very quick and easy. Support has also been very good; I’ve only ever needed support a few times, and the people answering from the live chat are prompt, courteous and helpful. Overall, GreenGeeks has been good value for what I currently pay for 🙂 would definitely recommend.
I have been managing a site hosted by GreenGeeks for almost 5 years. I chose them for their commitment to green technology. They are a first class hosting provider. They are always responsive. They have had solutions to everything I have thrown at them and they have been helpful and pleasant. They would be my first choice when selecting hosting services.
GreenGeeks is an absolutely fantastic service. After years with another “earthbound” service who’s fees are ridiculously high, customer support is pathetic, and the development product leaves you shriveled in the fetal position in some obscure, dark corner of your closet, GreenGeeks’ easy platform is an absolute gem!!! Thanks gals and guys at GreenGeeks, you are all wonderful, your tech support is outstanding as are your services. I recommend you to all my clients!!!