Ayant aidé des milliers d’utilisateurs à choisir un plan d’hébergement web et à démarrer leur site web, nous avons répondu à presque toutes les questions auxquelles vous pouvez penser. Voici quelques-unes des questions les plus fréquemment posées sur DreamHost.
Quel plan DreamHost dois-je choisir ?
La réponse dépend vraiment de vos besoins en matière d’hébergement. Si vous débutez, choisissez simplement le plan d’hébergement mutualisé. DreamHost ne propose qu’un seul plan d’hébergement mutualisé, ce qui facilite la création d’un compte. Si vous souhaitez créer une boutique en ligne, nous vous recommandons d’utiliser leur hébergement WooCommerce qui est spécialement conçu pour gérer les sites eCommerce.
DreamHost peut-il supporter un trafic élevé ?
DreamHost est capable de gérer un trafic élevé. Mais gardez à l’esprit que tout dépend du plan que vous choisissez. Si votre site commence à consommer trop de ressources, DreamHost vous demandera de passer à un plan supérieur.
Puis-je modifier mon plan DreamHost ultérieurement ?
Nous recommandons toujours aux utilisateurs de commencer par les plans les plus petits et de les mettre à niveau si nécessaire. DreamHost vous permet de passer très facilement à un plan supérieur.
DreamHost offre-t-il une option de paiement au mois ?
Oui ! DreamHost propose une option de paiement au mois. Cependant, n’oubliez pas qu’ils offrent des réductions significatives pour les contrats à long terme.
Puis-je créer des sous-domaines chez DreamHost ?
Oui, vous pouvez facilement créer des sous-domaines chez DreamHost en utilisant le cPanel.
Dois-je enregistrer mon nom de domaine chez DreamHost ?
Non. Bien que vous puissiez bénéficier d’un nom de domaine gratuit lors de l’achat d’un plan d’hébergement, vous n’êtes pas obligé d’enregistrer un nom de domaine chez DreamHost. Vous pouvez utiliser Godaddy, NameCheap, ou n’importe quel autre registrar de nom de domaine de votre choix.
DreamHost offre-t-il un SSL gratuit ?
Oui, DreamHost offre un SSL gratuit avec tous ses plans. Les plans Ecommerce sont livrés avec des IP dédiées et un SSL privé.
Dois-je acheter les modules complémentaires que DreamHost m’offre ?
Non, vous n’avez pas besoin d’acheter des addons au moment de l’achat. Si vous décidez d’en avoir besoin plus tard, vous pouvez toujours les ajouter à votre compte.
DreamHost offre-t-il vraiment un espace disque et une largeur de bande illimités ?
Comme tous les autres hébergeurs, DreamHost propose des ressources illimitées. Lorsque l’on parle de ressources illimitées, cela signifie simplement que vous ne devez pas vous soucier de l’espace disque ou de la bande passante, car vous disposez de suffisamment de ressources pour faire fonctionner un petit site dans des conditions normales.
Puis-je créer un site de commerce électronique sur DreamHost ?
Absolument. Le plan d’hébergement WooCommerce de DreamHost est préconfiguré avec tout ce dont vous avez besoin pour démarrer une boutique en ligne.
I know Dreamhost’s guys by name, at least a dozen of top notch engineers who help me daily, nightly, every time I need anything. It’s all nonsense about nastiness. Not only engineers there are knowledgeable and prepared for any question, they’re fundamentally nice people. I brought into Dreamhost at least 20 of my freelance clients – all happy! On top of all, Dreamhost has advanced technology and consistently innovates. Wiki is excellent and to date, support – superb. Over the years, I’ve dealt with at least a few hosting companies. Dreamhost is at the top of my list for both quality of technology and service provided, and, trust me – I don’t have neither extra time nor tolerance for incompetence.
I received assistance with my issue in a very timely manner and with professionalism and exactness to assist someone that does not usually work well with these types of things. I was satisfied with Dream Host in this situation.
I am constantly impressed by Dreamhost’s technical support. Everyone I have chatted with has been very knowledgeable and always solves my problem. I especially appreciate that chat is open even late at night. Thanks a million!
yes… such a nasty team. They think they’re above every other co. in this universe, even though there are millions of web hosting Cos that do provide good services !!!
our site is down and the customer support executive did not bother to answer any of our questions , and quit saying that we’ve send you a mail reg this. I contacted the customer support since i could not make anything out from the mail !!
Poorest of poorest customer service from DreamHost !!!!
Let me preface by saying that I’m not some payed shill. I understand that there is a cottage industry built on webhost referral bonuses.
OK, now that that’s out of the way, I think I lucked out. I say that because back when I first got started with Dreamhost, I had no prior experience to compare it with; this changed recently. I’m in the process of helping a friend migrate from another webhost that doesn’t have nearly the quality of customer service that dreamhost has.
Customers can reach Dreamhost customer service in real time using live chat. Also, they’re very understanding. They’re not pedantic or condescending — something that could turn off any noobie.
I’m on the shared server program. I’m loving the quick installs, ssh (way, way superior to ftp), and availability for using PHP, SSI, mysql, and a bunch of other stuff I don’t understand.
I give them five thumbs up.
Excellent choice!
Great service, Im very glad !!
When I’m working on the fly I can always depend on Dreamiest customer service to get me quick answers. Love these guys.
Dreamhost overall is a decent web host, but they are unable to provide any type of robust developer support and basically you must fend for yourself. 2 out of 5 stars
After being a customer for 9 years, dreamhost is disallowing me on hosting backups.
Planning to move out and take a hosting which doesn’t have any restrictions.
VPS server goes down at-least 2 times in a day. support not being helpfull, always sending same wiki articles instead of helping with actual issue.
I was forced to move from shared hosting to VPS due to timeout issues on shared hosting.
now dreamhost is forcing me to add more memory to VPS on added cost.
I am a dreamhost customer from last 6 years and now I am seriously looking for a alternative who is more transparent. I don’t mind paying more for your service at-least tell me why I am doing it ?
The spiking on our VPS is down to poor server tuning issues.
It has been quite tricky to explain this to support which would be a great help – instead of blaming server loading which use an average of under 10% capacity.
Gosh Darn it – dont contact the support on the week-end
Why I hear you say?
Well lazy responses – cant be bothered to check the issues – must get back to my game of table tennis whilst the managers are away!
slap wrist for me.
I was able to get all the support I needed quickly! I love their chat feature.
We have been with Dreamhost for over 5 years and have had no problems other than those caused by ourselves, each and every time I have brought our site or emails down a quick chat on-line with Dreamhost Agents and they fix what we have done. Not only that they have also sent wiki links to pages for us to understand how things went wrong.
We have 8 domains hosted with multiple emails on each and they all run perfect.
Dreamhost deliver a great service, great support at a great price.
I am completely dissatisfied because I requested a backup and it was the same files that were haqueados and support nãodeu no solution.
while i like the dashboard of dreamhost, i find their technical support to be lacking and always difficult. As they try to push you to only work with them via web chat, they tend to ignore things you say and seemingly work from a manual.
If you need excellent customer service, do not go with this provider
I’m a web designer and developer and I am familiar with all the major web hosts. Dreamhost is my favorite by far. The main reason is that their support is excellent. They’re good communicators, I don’t have to wait very long, and when I explain what I’m trying to do they consistently find solutions. In my experience, most other hosts have a much less skilled support staff.
Their tools are easy to use. If I don’t know how to do something I just google “dreamhost [what I’m trying to fix]” and there’s usually very clear step-by-step directions.
What it boils down to is time. I get everything done faster using dreamhost. The reason is twofold: 1. they have better systems with greater horsepower, so things just work more often the first time, and 2. they have support people who are really good at meeting me at my level to solve my problems.
They are one of the secrets to our success. I recommend them.
Dream Host was so swift about answering my questions! Excellent service.
My husband has used dreamhost for many years. When he died suddenly, the dreamhost people suddenly became nasty with totally unrealistic and unsubstantiated demands to allow my friends to continue our little community website. They were not allowed to make a payment, I can send you the list of demands that were made to me because my husband did not think about giving me power of attorney for this particular website. Among other things, they want his last will and testament brought before a judge to have it certified in order to keep our little community alive.
I cannot deal with those demands, am too busy putting my life back together after my loss.
I have never, ever come across a bunch of people less caring than this so-called support team!
I would never recommend them to anybody.
It’s okay. (okay for me is like awesome for everybody else. Awesome for me doesn’t come easily)
I am relatively savvy but not a techie. Dreamhost has been a great resource, especially their live chat customer service available pretty much any time. And the structure of their WordPress set up is great and easy.
awesome service. used to be with GoDaddy, and about 4 years ago switch to dreamhost. no comparison. Their support has always been top notch, and thats the key to everything.
So far I’ve found Dreamhost’s customer service to be very available and helpful, with actual humans ready to give me a hand.