Ayant aidé des milliers d’utilisateurs à choisir un plan d’hébergement web et à démarrer leur site web, nous avons répondu à presque toutes les questions auxquelles vous pouvez penser. Voici quelques-unes des questions les plus fréquemment posées sur DreamHost.
Quel plan DreamHost dois-je choisir ?
La réponse dépend vraiment de vos besoins en matière d’hébergement. Si vous débutez, choisissez simplement le plan d’hébergement mutualisé. DreamHost ne propose qu’un seul plan d’hébergement mutualisé, ce qui facilite la création d’un compte. Si vous souhaitez créer une boutique en ligne, nous vous recommandons d’utiliser leur hébergement WooCommerce qui est spécialement conçu pour gérer les sites eCommerce.
DreamHost peut-il supporter un trafic élevé ?
DreamHost est capable de gérer un trafic élevé. Mais gardez à l’esprit que tout dépend du plan que vous choisissez. Si votre site commence à consommer trop de ressources, DreamHost vous demandera de passer à un plan supérieur.
Puis-je modifier mon plan DreamHost ultérieurement ?
Nous recommandons toujours aux utilisateurs de commencer par les plans les plus petits et de les mettre à niveau si nécessaire. DreamHost vous permet de passer très facilement à un plan supérieur.
DreamHost offre-t-il une option de paiement au mois ?
Oui ! DreamHost propose une option de paiement au mois. Cependant, n’oubliez pas qu’ils offrent des réductions significatives pour les contrats à long terme.
Puis-je créer des sous-domaines chez DreamHost ?
Oui, vous pouvez facilement créer des sous-domaines chez DreamHost en utilisant le cPanel.
Dois-je enregistrer mon nom de domaine chez DreamHost ?
Non. Bien que vous puissiez bénéficier d’un nom de domaine gratuit lors de l’achat d’un plan d’hébergement, vous n’êtes pas obligé d’enregistrer un nom de domaine chez DreamHost. Vous pouvez utiliser Godaddy, NameCheap, ou n’importe quel autre registrar de nom de domaine de votre choix.
DreamHost offre-t-il un SSL gratuit ?
Oui, DreamHost offre un SSL gratuit avec tous ses plans. Les plans Ecommerce sont livrés avec des IP dédiées et un SSL privé.
Dois-je acheter les modules complémentaires que DreamHost m’offre ?
Non, vous n’avez pas besoin d’acheter des addons au moment de l’achat. Si vous décidez d’en avoir besoin plus tard, vous pouvez toujours les ajouter à votre compte.
DreamHost offre-t-il vraiment un espace disque et une largeur de bande illimités ?
Comme tous les autres hébergeurs, DreamHost propose des ressources illimitées. Lorsque l’on parle de ressources illimitées, cela signifie simplement que vous ne devez pas vous soucier de l’espace disque ou de la bande passante, car vous disposez de suffisamment de ressources pour faire fonctionner un petit site dans des conditions normales.
Puis-je créer un site de commerce électronique sur DreamHost ?
Absolument. Le plan d’hébergement WooCommerce de DreamHost est préconfiguré avec tout ce dont vous avez besoin pour démarrer une boutique en ligne.
I’ve been with Dreamhost for almost 10 years. Low cost. Good support and I’ve been happy with the service.
DreamHost,
As a seed waiting to blossom in the non-profit sector, having a host, domain, and email for free is a wonderful blessing you provide. Thank you very much for helping non-profits in thier beginnings, which has little or no funding at this stage. This service is a very crucial and critical source of our success to help our communities.
Best,
The Center for Children with Incarcerated Parents of Atlanta, Incorporated.
The farthest thing from being a dream. The admin area was so confusing and I couldn’t get help from anyone. Took well over 24 hours to even get my ticket responded to. In the amount of time it took for me to get a response from you, i found another company and they had my sites moved over and I was up and running. I had already forgotten about the “dream” host until I actually received a response for help on how to move my sites. Instead I got an automated response on how to do it. Where the host I found, moved them all for me within 20 minutes.
Always get great service from Dreamhost. Their tech support is excellent and always responds quickly. Not going to change anytime soon.
DreamHost is an apt name. Whenever I’ve needed support, it is always prompt and proficient. I love this service!
I don’t usually write reviews, but I’ve been with Dreamhost for about 5 years and am very impressed with their level of service. If I have any tech problems, I can get onto live chat (24/7) and the issues are usually resolved immediately (if it’s possible for them to do so). Staff are wonderfully friendly and the hosting platform is very stable / reliable.
I was unaware of Google’s punishment of non-mobile-friendly websites. We went from #2 or #3 on 1st page to somewhere in the hundred-thousands. I only learned of this disaster via DreamHost’s newsletter (April), which I didn’t get to until early May.
DreamHost teamed up with Duda.com which provided me with a WYSIWYG editor and I had our site back to 1st page search in 24 hours.
I trust DreamHost and their company recommendations. stopthehacker.com and now duda.com.
We are a non-profit church and they returned the money I paid for 1st month of duda.com’s service.
I have had no performance issues with DreamHost and would gladly pay for their services, if I had a personal website, not related to the church.
I have been with DreamHost since 2002, and have been very happy with their customer service and range of options for my hosting accounts. Last week, I discovered that my email was not syncing properly; I hastily contacted DH for assistance, assuming that a recent system update was to blame for the email outage. Much to my chagrin, the issue was actually with Google, and they graciously helped to make sure I was back up and running very quickly. I really appreciate the fact that they are using social media (@dreamhostcare and @dreamhoststatus) to communicate with their customers in a real-time, responsive and proactive manner. I wish more services worked like this!
Another Happy DreamHost fan,
Anissa Thompson
We had a security issue with out web site and the Security folks at Dreamhost got back to us quickly and effectively. Thanks!
Cancelled my account within 2 days when I found out that DreamHost stores ssh/sftp passwords in a reversible unsalted encryption (probably even on plaintext). We are in 2015!!! Stay away.
I have been fighting with Dreamhost since this new SSD move for shared hosting. I’ve had numerous downtime issues and lots of slowness. When I submit a support ticket and they check four hours later, the site is usually up, so they say there’s nothing to fix. I’ve been with them for over 5 years and these past two months have been the worst ever. Hoping they iron this stuff out soon.
Great service, no downtime, fantastic support that replies within six-eight hours and generally proposes the proper solution to all sort of problems. And the flat fee on unlimited storage can’t be beat by anybody. Please guys at DreamHost don’t turn off the VPSs on regular disks – I can well do without the speed of SSDs, but I can’t do without unlimited storage.
Have been a customer for a few years now. Great tech support and no downtime that I can recall. That’s really what it’s all about.
I have been using DreamHost (specifically, DreamPress) since May of 2014. Honestly, I don’t think I’ll ever leave. Their servers are fast, never had a problem with security, and I almost want to start sending their customer support guys Christmas cards. I don’t write many raving reviews but these people deserve it. It’s so nice not having to worry about server issues. If I break something on the site, just use live chat on dreampress and they’ll fix it. I’ve never run into an issue they couldn’t fix. That, in and of itself, is invaluable. At $20/month can’t beat it. Only thing that gets annoying sometimes is they start sending emails telling me my bill is due a month before the due date.
I had a technical question that was beyond my understanding, and they explained to me how to set up what I was trying to do. They responded promptly to my many questions, and in a way that even a layman like me could understand. Thanks, guys!
I’ve recently changed to WordPress Hosting on DreamHost and I’ve been impressed with the support I’ve received.
A recent WordPress upgrade created a problem with my admin dashboard and DreamHost were quick and responsive to my ticket. My problem was fixed with only 2 support interactions and admin dashboard access restored in just 4 hours – my website stayed live and unaffected throughout.
Thanks DreamHost
My outgoing emails have been blocked for five days and still no action from Dreamhost despite raising four tickets and contacting on line help twice..
My business needs to send emails and my customers deserve better service than I am receiving from Dreamhost.
Great job with the support, Dreamhost. The person was patient, understanding and came through with the right solution… both times I chatted in yesterday (2 separate people). I haven’t used support much till now, but yesterday confirmed why I’m with you guys. Kudos.
I expected a hosting service to be run by robots, and that the customer service was going to be awful. And I was pleasantly surprised! The online chat rep that I used a couple of times was quickly available and knowledgable. I’m totally impressed.
Unfortunately, I’m not very pleased with Dreamhost. My site went down unexpectedly last Friday, and when I emailed them, I got what looked like a form letter back suggesting three different options. All three of them were impossible to do with my site down. When I replied for clarification, I pretty much got a “Well, looks like your site is back up now” and that was it.
I was also very less than pleased to see that they only provide customer service by email, unless you want to pay extra. Emailing me a form letter a few hours later is not customer service.
Amazing website. I started using Dreamhost a few days ago to migrate my website over from wordpress.com to wordpress.org, and it has been a surprisingly relaxed experience- all due to Dremahost’s amazing customer service staff, who are open for live chat 24/7, and surprisingly human. It’s honestly made learning the ropes so much easier.
Loved the expert assistance. In fact, the service tech was so well informed and impeccably polite I didn’t quite know how to react. But was delightfully pleased, nonetheless.
The person who rebuilt my website recommended DreamHost for its ability to handle the various problems I’d previously encountered.
As a person who barely bumbles her way around in a dashboard I’ve been very pleased with the support help, knowledge and response time in troubleshooting and fixing problems caused by WP and plug-in updates. Having this type of support is greatly appreciated.
Thanks!
Unfortunately, my experience with DH was far less positive. While shopping around for a solution to my domain issues, DH was the only one that said that I had to buy a hosting option along with a domain in order to resolve my issue, which lead me to believe that they were trying to milk more money from someone who didn’t know what they were doing.
Needless to say, I did not decide to go with them. They did have a fast and responsive help desk, however.
I’ve only been with DreamHost a short while and had only one problem that they very efficiently sorted out. I wish I had contacted them sooner instead of trying to resolve the problem myself. It related to a WordPress update. It was something I could not have done myself. I appreciated the prompt action and the ability to get on with my blog.