Ayant aidé des milliers d’utilisateurs à choisir un plan d’hébergement web et à démarrer leur site web, nous avons répondu à presque toutes les questions auxquelles vous pouvez penser. Voici quelques-unes des questions les plus fréquemment posées sur DreamHost.
Quel plan DreamHost dois-je choisir ?
La réponse dépend vraiment de vos besoins en matière d’hébergement. Si vous débutez, choisissez simplement le plan d’hébergement mutualisé. DreamHost ne propose qu’un seul plan d’hébergement mutualisé, ce qui facilite la création d’un compte. Si vous souhaitez créer une boutique en ligne, nous vous recommandons d’utiliser leur hébergement WooCommerce qui est spécialement conçu pour gérer les sites eCommerce.
DreamHost peut-il supporter un trafic élevé ?
DreamHost est capable de gérer un trafic élevé. Mais gardez à l’esprit que tout dépend du plan que vous choisissez. Si votre site commence à consommer trop de ressources, DreamHost vous demandera de passer à un plan supérieur.
Puis-je modifier mon plan DreamHost ultérieurement ?
Nous recommandons toujours aux utilisateurs de commencer par les plans les plus petits et de les mettre à niveau si nécessaire. DreamHost vous permet de passer très facilement à un plan supérieur.
DreamHost offre-t-il une option de paiement au mois ?
Oui ! DreamHost propose une option de paiement au mois. Cependant, n’oubliez pas qu’ils offrent des réductions significatives pour les contrats à long terme.
Puis-je créer des sous-domaines chez DreamHost ?
Oui, vous pouvez facilement créer des sous-domaines chez DreamHost en utilisant le cPanel.
Dois-je enregistrer mon nom de domaine chez DreamHost ?
Non. Bien que vous puissiez bénéficier d’un nom de domaine gratuit lors de l’achat d’un plan d’hébergement, vous n’êtes pas obligé d’enregistrer un nom de domaine chez DreamHost. Vous pouvez utiliser Godaddy, NameCheap, ou n’importe quel autre registrar de nom de domaine de votre choix.
DreamHost offre-t-il un SSL gratuit ?
Oui, DreamHost offre un SSL gratuit avec tous ses plans. Les plans Ecommerce sont livrés avec des IP dédiées et un SSL privé.
Dois-je acheter les modules complémentaires que DreamHost m’offre ?
Non, vous n’avez pas besoin d’acheter des addons au moment de l’achat. Si vous décidez d’en avoir besoin plus tard, vous pouvez toujours les ajouter à votre compte.
DreamHost offre-t-il vraiment un espace disque et une largeur de bande illimités ?
Comme tous les autres hébergeurs, DreamHost propose des ressources illimitées. Lorsque l’on parle de ressources illimitées, cela signifie simplement que vous ne devez pas vous soucier de l’espace disque ou de la bande passante, car vous disposez de suffisamment de ressources pour faire fonctionner un petit site dans des conditions normales.
Puis-je créer un site de commerce électronique sur DreamHost ?
Absolument. Le plan d’hébergement WooCommerce de DreamHost est préconfiguré avec tout ce dont vous avez besoin pour démarrer une boutique en ligne.
Recently had a question and was pleasantly surprised at the rapid and clear response. Go Dream Host!
Dreamhost has been great in getting our domain up and running. It was recommended to us by a long time user–and for a good reason! The service was fast, friendly and professional. Thank you!
I have had nothing but an AWESOME experience with DreamHost. These guys are always on point with support, which is essential. I am glad to be onboard and will recommend them to anyone who needs hosting!
Dreamhost Support is very fast and efficient….I recommend them
Terrible! I have two websites with Dreamhost. I let the site affiliated with this email expire and the moment I received an email from Dreamhost saying that site was down I began getting error messages on all incoming messages from my main Gmail account. Every incoming email has an error message attached ….
“This is the mail system at host homiemail-mx8.g.dreamhost.com. I’m sorry to have to inform you that your message could not be delivered to one or more recipients. It’s attached below.”
It refers me to Dreamhost.
I contacted customer service to ask them to fix this. My reply was to pay the $190 past due and it would be fixed. I wrote a second time and was told the Gmail account is not part of Dreamhost so it isn’t their problem.
Since this is how I’m treated at Dreamhost I’m looking for a new hosting company for my second website.
i like there quick support,
while i migrating my site to DreamHost i had WordPress database issue, i ask there Chat/online support and in just 5 minutes they solved that problem.
Excellent support and hosting work.
I lost my multi-factor authentication recently and, unfortunately, could not log into my DH account. So, I contacted support and was able to reset my security, log back in, and set up the multi-factor login once more. I suppose if I had actually remembered to search for the one-time codes, I would not have had to go through support. 🙁 Silly me, eh?
Nevertheless, support was fantastic. There was approximately a 24-hour period in between exchanges, but they were courteous and efficient. I was in no special hurry, and so I spent *my* time replying back. I am very satisfied with DH.
I have not needed help often, but when I have needed it, the response has been prompt and to the point. My issues have been resolved quickly, and on several occasions I received suggestions and information beyond the limited scope of my question that was very helpful going forward.
I am delighted with them.
After been moving from one to another hosting provider, I can say that Dreamhost rockz!
Not only unlimited bandwidth and space, but the fastest live chat support and the best security experience.
Recommended 100%!
I had a question about editing the A name on a domain. The support rep quickly guided me through the process and I was done with it in around 5 minutes. Thanks!
EXCELLENT customer service. Signed up for a year long WordPress plan after buying a ready-made template – turns out the template was mis-marked and was NOT a WordPress template. DreamHost was VERY helpful and got my account cancelled and credited. Other hosts would have told you to drop dead. DreamHost keeps my business.
I teach WordPress at a College in Ontario and use Dreamhost as the hosting service on behalf of the students. The One-Click Install feature is terrific and the Extra Security settings issue that dis-allowed acess was identified quickly and we were back up and running. Very pleased.
Many thanks.
This guys are amazing!!
Fast response and problem solved!
5 stars!
DreamHost has given me excellent support as required. I recently used the chat to correct a ‘locked out of sign in due to too many attempts’ problem and that was solved in just a few minutes.
The non-cPanel interface is a little different from a ‘standard’ cPanel so that it is sometimes hard to find exactly what you want, but once you learn where things are located, it works just fine.
Support of the various sites that I administer on DreamHost has been a breeze over the past 2 years. Highly recommend!
Excellent customer service. Two issues with the e-mail were responded to and looked after in a very timely manner. Qute satisfied
Life savers when it came to my wordpress site! I had an issue that had me stumped and an associate recommended calling the host company. Oh yeah, duh!
Speedy response and had me up in running with in 24 hrs.
Fairly new to Dreamhost but so far everything has worked well.
I have been using Dreamhost since… forever. I love this guys. I usually just forget about them, but when you need them, the support is awesome. I report something and will be solved right away.
I was having a problem uploading large files attached to my emails. I had an important file to send and it happened to be on a Sunday. Didn’t expect an answer for a few days, but they responded that same Sunday and solved the problem for me. I have always had terrific response with technical support. Been using Dreamiest almost from their start.
I’m glad that my first hosting engagement is with Dreamhost not the others. Its has been a while now since the first time I put my trust on website hosting with Dreamhost. Great product services and perfect troubleshooting support.
Feeling save and comfort on website hosting is what you need now days. Dreamhost make you feel that way. Keep moving forward Dreamhost! 😉
I am happy with the support. I got an important advice for my Littellin problem. Thanks.
We are a non profit organization. We are using Dreamhost for web hosing service with free domain. By the Grace Of God we are using this service absolutely free and they always respond quickly to any support issues. Dream host is awesome ….I would recommend Dreamhost to any organization or individual that is looking for hosting service.
I have found myself in need of a contant support by Dreamhost for a few days and the service received it has been really professional and especially useful.
Really glad of the five years Hosting too.
So, it seems there is a process in Dreamhost to kill all process under my userid if it goes beyond a certain memory usage. Now, Dreamhost support denied to let me know when it happens, denied to let me know the limit. Moreover, there was practically no change to the site for a while and a very bare minimum usage. Needless to say, I am super disappointed with the support ! Already looking for a replacement.
Though I am not a direct customer have been helping a customer out by contacting Dream Host for them. I find their responses complete and would not hesitate, if I needed a web service, to join up.