Ayant aidé des milliers d’utilisateurs à choisir un plan d’hébergement web et à démarrer leur site web, nous avons répondu à presque toutes les questions auxquelles vous pouvez penser. Voici quelques-unes des questions les plus fréquemment posées sur DreamHost.
Quel plan DreamHost dois-je choisir ?
La réponse dépend vraiment de vos besoins en matière d’hébergement. Si vous débutez, choisissez simplement le plan d’hébergement mutualisé. DreamHost ne propose qu’un seul plan d’hébergement mutualisé, ce qui facilite la création d’un compte. Si vous souhaitez créer une boutique en ligne, nous vous recommandons d’utiliser leur hébergement WooCommerce qui est spécialement conçu pour gérer les sites eCommerce.
DreamHost peut-il supporter un trafic élevé ?
DreamHost est capable de gérer un trafic élevé. Mais gardez à l’esprit que tout dépend du plan que vous choisissez. Si votre site commence à consommer trop de ressources, DreamHost vous demandera de passer à un plan supérieur.
Puis-je modifier mon plan DreamHost ultérieurement ?
Nous recommandons toujours aux utilisateurs de commencer par les plans les plus petits et de les mettre à niveau si nécessaire. DreamHost vous permet de passer très facilement à un plan supérieur.
DreamHost offre-t-il une option de paiement au mois ?
Oui ! DreamHost propose une option de paiement au mois. Cependant, n’oubliez pas qu’ils offrent des réductions significatives pour les contrats à long terme.
Puis-je créer des sous-domaines chez DreamHost ?
Oui, vous pouvez facilement créer des sous-domaines chez DreamHost en utilisant le cPanel.
Dois-je enregistrer mon nom de domaine chez DreamHost ?
Non. Bien que vous puissiez bénéficier d’un nom de domaine gratuit lors de l’achat d’un plan d’hébergement, vous n’êtes pas obligé d’enregistrer un nom de domaine chez DreamHost. Vous pouvez utiliser Godaddy, NameCheap, ou n’importe quel autre registrar de nom de domaine de votre choix.
DreamHost offre-t-il un SSL gratuit ?
Oui, DreamHost offre un SSL gratuit avec tous ses plans. Les plans Ecommerce sont livrés avec des IP dédiées et un SSL privé.
Dois-je acheter les modules complémentaires que DreamHost m’offre ?
Non, vous n’avez pas besoin d’acheter des addons au moment de l’achat. Si vous décidez d’en avoir besoin plus tard, vous pouvez toujours les ajouter à votre compte.
DreamHost offre-t-il vraiment un espace disque et une largeur de bande illimités ?
Comme tous les autres hébergeurs, DreamHost propose des ressources illimitées. Lorsque l’on parle de ressources illimitées, cela signifie simplement que vous ne devez pas vous soucier de l’espace disque ou de la bande passante, car vous disposez de suffisamment de ressources pour faire fonctionner un petit site dans des conditions normales.
Puis-je créer un site de commerce électronique sur DreamHost ?
Absolument. Le plan d’hébergement WooCommerce de DreamHost est préconfiguré avec tout ce dont vous avez besoin pour démarrer une boutique en ligne.
I love Dreamhost! Can’t say enough so I’ll just say they’re the best.
Quick email response to my support request! Resolution received in a timely manner, couldn’t be happier with the level of service.
Unimpressive control panel. Choose dreamhost because they are in California.
Dreamhost’s technical help is quick and detailed. Not being a techie, I need that extra measure of explanation. I have come to expect that their technical team will provide thorough answers. Well done, DreamHost!
As a user with only the basics of website management (business owner), I am happy to find top notch customer service.
I’ve been a happy Dreamhost customer for 6-7 years now, and can’t imagine leaving. Their customer support team are helpful and quick. Pretty much the opposite of Comcast. That should be their new slogan “Dreamhost: We’re The Opposite of Comcast.”
SOLD! Take my money!
I’ve been using DH for 10 years, with Virtual Private Server and the monthly chat support service. Despite having unlimited bandwidth and storage I’m looking to move off them because of email issues, and, too a lesser extent, slow page load times.
For some reason, DH just doesn’t seem to be able to host email consistently. Sign up with Google and it works for years. With DH, there are problems every few months. Email stops working. iOS devices can’t log in. The latest: when I check my email accounts in the panel, my email user names have been replaced with my DH user name. The support guys don’t see that on their end, but it seems to affect my email.
I run a business and I need reliable email. Too many problems with DH, especially for what I pay for their services. You’d think guys from CalTech could do better. But they’re too busy adding stuff to make the basics work.
Where do I begin with how much I <3 Dreamhost. Their monthly email newsletter is one of the best things ever. They are real geeks who love what they do. These are not corporate IT guys who are wasting time until they can get a "real" job. This is who you want hosting your server, no matter how small it is. These guys get how fun it is to hack computers into massive cloud based virtual machines. Every issue I have ever had has resulted in me being even happier that I chose Dreamhost. Their backend panel options are functional, efficient and useful. Their online wiki is stocked with helpful information written to help you go from padowan to jedi linux master.
I am proud of Dreamhost, and I brag about them often.
Great first experience. I love that they provide free hosting for non-profits and they set it up right away. When I had issues with setting up the WordPress, they replied back the same day and answered my questions.
I love DreamHost. Their support is prompt, efficient, comprehensive and personal. Their documentation is outstanding. I volunteer with non-profits and love directing them to DreamHost.
I’m so frustrated with Dreamhost. I’ve had the same problem for several months now, and every person I ask gives me a different reason and solution for the problem… and so far none of the suggestions have helped at all.
Not impressed and will probably move somewhere else.
Timely email responses from our account rep. Thank you! However, from time to time, I would still like to speak to someone live, especially being a “non-techy” person… but there is no 800# to call =(
Dreamhost have great customer service. Kind, professional and timely. I am a very happy customer.
I just switched 2 weeks ago from another hosting. I did need some support to set up my site since the size of the import file was about 80 Mb. I requested help from Dreamhost and they performed it pretty well.
have been using Dreamhost since year 2000, and I have recommended to many of my friends that it provides great service and support. One feature I found missing the ability for administrator to configure/COPY incoming mails to another email address (in panel.dreamhost.com) – i.e. retaining all incoming emails to the original addressee…as in t he forward email option, once email is downloaded by the designated addressee/s, the original addressee may not be able to receive those mails.
Great and patient customer service. Reliable long term hosting and advancee notification on payments due.
Recently Dreamhost replaced the traditional CPanel with their own panel. Except on the new Panel options there is no ‘Hosting’ option. Uploading the public folder or viewing the file structure can only be done via FTP or SFTP. I took 3 emails before I got a decent answer back from Dreamhost. Their people are pretty awesome but their panel really leaves a lot to be desired. I’ll be migrating my sites to another provider.
We have been at dreamhost for a long time,, more then 10 years, and I like that they can help you at any level of understanding, and all problems big and small somehow get solved. This environment always changes, and they adapt to it very well. So we feel at home and save. sounds silly but that is the situation.
I have been with DreamHost Since 2000. I can honestly say that I would not think about using any other web hosting service. I have used a lot just to compare services and expand and nothing compares to what DreamHost has to offer. Customer service has always been spot on. Even through just email, responses usually take just a few hours. Thanks DreamHost! and Keep up the great service!
Excellent first experience. DreamHost was recommended to me by a friend who also a tech professional. One of the reasons he gave was the support. I’m a complete newbie so ran into some first-timer problems setting up my new email. DreamHost support replied very quickly and gave me an explanation for my problem and links to follow to learn how to solve it. Thanks, DreamHost support guys!
I built a client website on my domain. I needed help to export the files and download SQL. I live chatted with Dreamhost rep who sent me links to the tutorials that explained how to find the information that I needed. I was satisified with the speed and information that I obtained from customer service.
I don’t like the website interface, though. I had little cause to login and use the Dreamhost interface as I made all site updates via wp-admin. On the rare occasion that I did use the Dreamhost interface I found that it is not at all intuitive and I had a hard time finding the information that I needed. My client uses a different web host. When I logged in to upload the files/SQL I found the interface to be intuitive and easy to use with clearly labeled icons for major areas of the site.
Excellent support and wonderful web panel.
It’s the best support I’ve ever worked with.
I’ve been using dreamhost for 5 years and there is no reason to leave.
I related via e-mail that my web site was being controlled and manipulated by a former employee who was finding great joy in making threats to either shut down or harm my web site. Made numerous attempts to get my issue fixed. Was stonewalled at every turn. When I asked via e-mail to please give me options to fix my problem, I got what looked like a form letter response. Not only did it take a long time for someone to respond, they did nothing to help me fix my problem nor did they offer any options to fix my problem. I find it hard to believe that I am the first customer that this has ever happened to and was looking for options of which I was offered none.
I’ve been with DreamHost over 10 years. I’m a small customer but the few times I’ve needed help I needed it! I’ve always gotten a response and the problem solved within an hour. And I don’t ever recall downtime.
I highly recommend Dreamhost both for price and service above and beyond the price.
just getting started ,and I am a novice at all things web but found Dream host to be easy to work with.