Ayant aidé des milliers d’utilisateurs à choisir un plan d’hébergement web et à démarrer leur site web, nous avons répondu à presque toutes les questions auxquelles vous pouvez penser. Voici quelques-unes des questions les plus fréquemment posées sur DreamHost.
Quel plan DreamHost dois-je choisir ?
La réponse dépend vraiment de vos besoins en matière d’hébergement. Si vous débutez, choisissez simplement le plan d’hébergement mutualisé. DreamHost ne propose qu’un seul plan d’hébergement mutualisé, ce qui facilite la création d’un compte. Si vous souhaitez créer une boutique en ligne, nous vous recommandons d’utiliser leur hébergement WooCommerce qui est spécialement conçu pour gérer les sites eCommerce.
DreamHost peut-il supporter un trafic élevé ?
DreamHost est capable de gérer un trafic élevé. Mais gardez à l’esprit que tout dépend du plan que vous choisissez. Si votre site commence à consommer trop de ressources, DreamHost vous demandera de passer à un plan supérieur.
Puis-je modifier mon plan DreamHost ultérieurement ?
Nous recommandons toujours aux utilisateurs de commencer par les plans les plus petits et de les mettre à niveau si nécessaire. DreamHost vous permet de passer très facilement à un plan supérieur.
DreamHost offre-t-il une option de paiement au mois ?
Oui ! DreamHost propose une option de paiement au mois. Cependant, n’oubliez pas qu’ils offrent des réductions significatives pour les contrats à long terme.
Puis-je créer des sous-domaines chez DreamHost ?
Oui, vous pouvez facilement créer des sous-domaines chez DreamHost en utilisant le cPanel.
Dois-je enregistrer mon nom de domaine chez DreamHost ?
Non. Bien que vous puissiez bénéficier d’un nom de domaine gratuit lors de l’achat d’un plan d’hébergement, vous n’êtes pas obligé d’enregistrer un nom de domaine chez DreamHost. Vous pouvez utiliser Godaddy, NameCheap, ou n’importe quel autre registrar de nom de domaine de votre choix.
DreamHost offre-t-il un SSL gratuit ?
Oui, DreamHost offre un SSL gratuit avec tous ses plans. Les plans Ecommerce sont livrés avec des IP dédiées et un SSL privé.
Dois-je acheter les modules complémentaires que DreamHost m’offre ?
Non, vous n’avez pas besoin d’acheter des addons au moment de l’achat. Si vous décidez d’en avoir besoin plus tard, vous pouvez toujours les ajouter à votre compte.
DreamHost offre-t-il vraiment un espace disque et une largeur de bande illimités ?
Comme tous les autres hébergeurs, DreamHost propose des ressources illimitées. Lorsque l’on parle de ressources illimitées, cela signifie simplement que vous ne devez pas vous soucier de l’espace disque ou de la bande passante, car vous disposez de suffisamment de ressources pour faire fonctionner un petit site dans des conditions normales.
Puis-je créer un site de commerce électronique sur DreamHost ?
Absolument. Le plan d’hébergement WooCommerce de DreamHost est préconfiguré avec tout ce dont vous avez besoin pour démarrer une boutique en ligne.
DH support was excellent! Quick and the operators solved all my problems!
Sometimes hard to get through to but when you do, they are quite helpful. I find the site interface quite easy to use especially for people who are comfortable with FTP and uploading their own cocntent. A good starter service.
Dreamhost has been amazing. Their customer service has been spot on and instantaneous. I am extremely happy with all they have done for me especially as I am learning as I go. Great job dreamhost!
We have been with DreamHost for almost 13 years and haven’t regretted it for a second. They are affordable, reliable, and their Customer Support is incredible. My last support inquiry was literally resolved within 10 minutes. I would give them 10 stars if I could.
Dreamhost has gotten arrogant. As much as their competitor (the one with the scantily clad women in their ads). When is unlimited space not unlimited? Well, it’s not unlimited when they say it’s not. We are serving up our own content and we are serving the community. DH has chosen the path of profit over promises. We plan to look elsewhere. I have contacted tech support and they were not helpful at all.
Dreamhost Support is absolutely amazing! They are always very quick to answer and very helpful.
Awesome fast support with real answers, rather than the usual “have you restarted your computer”.
10 out of 10.
I have used DH for over 10 years now, and I have had 100% – 99.7% up time. The support is always super helpful with my request. Their control panel is one of the best, CPanel can’t even compete!
Great company and I have never had any issues.
I was promptly served, my question answered, my problem easily solved. Need I say more?
Love this amazing company. The Interface is extremely easy to use and I have had no issues. I have contacted support with questions and they get back to you in a very timely fashion and are extremely helpful and knowledgable. I landed at Dreamhost by accident but it was a great find. I’m loving the experience here.
On the few times that I’ve posted issues with DreamHost, their responses were quick, professional, and took good care of the problem.
When they needed more information from me, they were clear on what they needed. Recent example: a redesign of the Panel side menu seemed to fail on Safari for me, but work on Firefox. They couldn’t reproduce the problem, so asked me for a little more testing. Testing on my end showed that the problem, though reproducible earlier in the day, had now “healed”. All good, and very professionally dealt with on their end.
I’ve been consistently happy with their responsiveness, and the sense that there’s a real human on the other end, doing what he or she can to help out.
Dreamhost support responded quickly and clearly. Problem resolved. My experience was great.
I have NOT had success with DH support. My site has been attacked by a spambot and over a week later, the issue is not resolved. The site has now been taken down by DH due to the large number of log files being generated. My submitted tickets are being answered (but not all) with a link to a knowledge base article and not always specific to even my issue. There is no ownership of customer support tickets and they seem to be closing them faster than I can open them as long as they provide a link to a support article. Very dissatisfied with DH at this point and am contemplating going back to my former hosting company as their customer service was impeccable.
Dreamhost has lived up to its name. It is a dream come true to have reliable hosting and a great support staff available for my websites.
The best support by far that I have seen. I had to move 3 sites to them and it worked very well without issues. I´ve only been a customer for about 2 weeks now but so far 10/10.
Amazing, reliable, fast customer service. Enough said.
I was never contacted by tech support. My rating for them would be a 0.
The most amazing and professional tech support i have ever encountered. They have set the standard for customer support. After experiencing such unprofessional and unhelpful customer service from other hosting companies, I really appreciate how kind and fast dreamhost is! They are so incredibly patient and understanding!!
Dreamhost always be there when we need help.
They are fast and reliable with all their services.
Thank you, Dreamhost!
A unique experience, it’s really a great company deserves respect.
It is almost boring starting an online chat session with Dream Host. They always have a prompt and courteous answer. Is there any way to clone DH support more widely?
Quick response that solved the problem. As usual, Dreamhost support was solid.
DreamHost’s Help techs are awesome! Very helpful and patient. Thank you!
Loved working with Dreamhost. My issues were resolved within no time even though the issues were not with Dreamhost. The customer service executives were prompt and knowledgable to resolve the issues and pointed me in the right direction. Kudos team!
I’ve been using Dreamhost hosting for a few years, and I’m very happy with them. On the rare occasions I’ve gone to their support team, their responses have been quick, helpful, and friendly. 5 stars!