Ayant aidé des milliers d’utilisateurs à choisir un plan d’hébergement web et à démarrer leur site web, nous avons répondu à presque toutes les questions auxquelles vous pouvez penser. Voici quelques-unes des questions les plus fréquemment posées sur DreamHost.
Quel plan DreamHost dois-je choisir ?
La réponse dépend vraiment de vos besoins en matière d’hébergement. Si vous débutez, choisissez simplement le plan d’hébergement mutualisé. DreamHost ne propose qu’un seul plan d’hébergement mutualisé, ce qui facilite la création d’un compte. Si vous souhaitez créer une boutique en ligne, nous vous recommandons d’utiliser leur hébergement WooCommerce qui est spécialement conçu pour gérer les sites eCommerce.
DreamHost peut-il supporter un trafic élevé ?
DreamHost est capable de gérer un trafic élevé. Mais gardez à l’esprit que tout dépend du plan que vous choisissez. Si votre site commence à consommer trop de ressources, DreamHost vous demandera de passer à un plan supérieur.
Puis-je modifier mon plan DreamHost ultérieurement ?
Nous recommandons toujours aux utilisateurs de commencer par les plans les plus petits et de les mettre à niveau si nécessaire. DreamHost vous permet de passer très facilement à un plan supérieur.
DreamHost offre-t-il une option de paiement au mois ?
Oui ! DreamHost propose une option de paiement au mois. Cependant, n’oubliez pas qu’ils offrent des réductions significatives pour les contrats à long terme.
Puis-je créer des sous-domaines chez DreamHost ?
Oui, vous pouvez facilement créer des sous-domaines chez DreamHost en utilisant le cPanel.
Dois-je enregistrer mon nom de domaine chez DreamHost ?
Non. Bien que vous puissiez bénéficier d’un nom de domaine gratuit lors de l’achat d’un plan d’hébergement, vous n’êtes pas obligé d’enregistrer un nom de domaine chez DreamHost. Vous pouvez utiliser Godaddy, NameCheap, ou n’importe quel autre registrar de nom de domaine de votre choix.
DreamHost offre-t-il un SSL gratuit ?
Oui, DreamHost offre un SSL gratuit avec tous ses plans. Les plans Ecommerce sont livrés avec des IP dédiées et un SSL privé.
Dois-je acheter les modules complémentaires que DreamHost m’offre ?
Non, vous n’avez pas besoin d’acheter des addons au moment de l’achat. Si vous décidez d’en avoir besoin plus tard, vous pouvez toujours les ajouter à votre compte.
DreamHost offre-t-il vraiment un espace disque et une largeur de bande illimités ?
Comme tous les autres hébergeurs, DreamHost propose des ressources illimitées. Lorsque l’on parle de ressources illimitées, cela signifie simplement que vous ne devez pas vous soucier de l’espace disque ou de la bande passante, car vous disposez de suffisamment de ressources pour faire fonctionner un petit site dans des conditions normales.
Puis-je créer un site de commerce électronique sur DreamHost ?
Absolument. Le plan d’hébergement WooCommerce de DreamHost est préconfiguré avec tout ce dont vous avez besoin pour démarrer une boutique en ligne.
I’m happy with the price and the support. I’ve used the online chat and my problems have been solved immediately. Their interface is a bit outdated and not intuitive, but I am overall satisfied.
Good support. Take time to understand questions, answers aren’t scripted gibberish. Relevant, helpful, technically accurate. I’ve been with Dreamhost for nearly ten years and have always been satisfied with their service and support.
I have been very happy with DreaHost. I don’t know a lot about the hosting business, but the have consistently provided help when I ran into a hosting problem. I recently decided to move my only web site/blog from WP to DreamHost since DreamHost is who I bought my domain name from. Now everything is at one place. I think the on-line immediate chat provided by DreamHost is amazing and a very useful service. They have always been very responsive to my questions no matter how lame they may have been!
I expect I’ll be a DreamHost customer for a long, long time. I see no reason to do otherwise!
Dreamhost was quick, friendly, professional and able to ‘think out of the box’ to solve problems – rather than rely solely on existing processes/policies. I appreciate their flexibility.
Honestly, I can’t rate DreamHost highly enough. My whole experience has been flawless, including my first time using their live support service the other day. Waited about a minute to speak to someone live who resolved everything courteously and quickly (it was a WordPress issue not a DreamHost issue). Amazing. These guys are great! Use them.
I’ve been a Happy Dreamhoster since 2003. Just checked and I currently have 38 domains, 92 subdomains, 74 users, and 142GB storage on one $10/month shared account. That’s crazy insane. I have four domains on VPS for a few high-traffic sites, and now that they’re on SSDs, they just rock. I have a client with a $300/month dedicated server at a big datacenter with worse response times (yeah, it’s WIn Server – not supported by DH). DH’s dashboard makes cPanel like something from the last millenium DH support is friendly and useful. In 12 years I’ve gone from newb to guru and DH support has worked with me at every level. Love status.dh.com, love the wiki, love the newslettery. Call me a big fan.
I wouldn’t trust this company at this point. A year ago we signed up for a hosting package and shortly after we were robbed. All of our personal documents (car titles, receipts, credit card info and cards) were stolen and the thief actually used our CC’s and were caught on film. Needless to say our lives were turned upside down and inside out. Not only did our bank help us out and cover the fees that were stolen and issue new cards on our accounts, but several other parts of life were not so easy to deal with. Computer had all of our info with passwords etc and we had to get new email accounts created and then reroute all of our current stuff to new addresses etc. Really wasn’t too bad as everyone we dealt with was more than helpful and actually could tell that they felt bad for us. Everyone but this company. Its now been a little over a year trying to get this so called “DreamHost” company to help us fix this. In the time that has elapsed NO ONE has tried to communicate with us over the phone and every time someone communicates with us it is through email and a new person almost every time. We have since been accused of trying to get a discount for new customers even though we have NEVER used the account or been able to log into it for technically over a year. They are still billing our cancelled credit card with knowledge. To top it off they claim that it is more secure to deal with the sensitive information by having us post our info into their “secure” form, rather than call and talk to us over the phone. This is absolutely unheard of, according to everyone we have dealt with through this (authorities wise.)
BUYER BEWARE
I’ve only been with DreamHost for a short while and already the experience has been a huge step up from my last hosting company. Really impressed with their services and the customer support is just awesome. The control panel is excellent and if you’re ever unsure the wiki has everything you need. The only hosting company you will ever need. Thoroughly recommend.
After all the other hosting systems I tried, I was so grateful to find Dreamhost. Support NEVER talks down to newbies and they are not only patient but FRIENDLY. I’ve been with them for about 4 years now and I wouldn’t trade them for the world.
I’ve been a customer of dreamhost for the past several years and have always gotten excellent service. Occasionally, I work on my client’s websites and they are a nightmare. There’s hardly any support(they charge), or the settings (cpanel) are so hidden or missing. I recently got a website up and Dreamhost’s service has gotten even better. Within a few hours, I had my questions answered. I always recommend Dreamhost to my clients and friends.
I haven’t used their hosting for a long time yet. Just registered several domains and started a WordPress hosting. Still so far I have very positive experience with Dreamhost. I noticed that the control panel and account management can be somewhat confusing for a novice users. However my impression this is because of high flexibility and number of features which are available. And support is very helpful in resolving your difficulties. No major issues so far. I have chosen Dreamhost as long-term hosting services provider and have no reasons to regret.
Have been with DreamHost for about 3 years now. They are hard to fault. I am based in New Zealand, I thought with the different time zone things would be slow if I had a problem. I was well surprised when I had a query they got back to me very fast not that I have problems very often. I would highly recommend them to anyone looking for reliable hosting. Keep it up DreamHost
DH has been a blessing to me. they help me with all questions, in a timely manner and were excellent with their responses. I highly recommend them to any one wanting to host their sites.
I switched to BlueHost. That should tell you everything you need to know about your service.
I have been with Dreamhost for several years now, and have gradually moved over several client websites to them. I’ve always found their support team to be great. Sometimes they point me to their wiki, which is well-written and thorough. And the troubleshooting dilemmas that I’m able to resolve with the help of the Dreamhost Wiki increases my skillset. The ability to view a site before making a DNS change has been helpful when moving clients over to Dreamhost … either during a WordPress redesign or just to ensure there is no down time for them. I will continue to recommend Dreamhost.
You guys are truly awesome. I just really got into the website maintenance racket this last year and while I’m learning that I still have a lot to learn about running my own site, Dreamhost has been incredibly knowledgeable, patient and helpful. The few times I have had questions or issues they have not only responded extremely fast, but they have been very helpful; usually including additional tips and advice that made the process even better. Thank you guys for being awesome, you make this rookie feel like a veteran.
I have always found Dreamhost support for their shared web hosting (the only service I’ve used) to be excellent for the years I’ve used them.
The last time I needed them was when they offered to move me to their new solid state drive hosting. They did it quickly, faster than they promised, and to my surprise there were no issues. I thought I’d need to reconfigure some things, but so far, nothing. Nonetheless, they invited me to contact them if I needed such help.
Has DH been flawless? No, in my early years with them there were some widespread downtime issues. However, during that time they communicated openly and honestly, and I’ve found them to be extremely reliable in the later years I’ve been hosted with them.
Overall, I’m happy I chose to be with Dreamhost, and their pricing is fair, support great.
I’ve been a DreamHost customer since 2007. Overall, I’m quite happy with the value, technical offerings, and support service. They have always been responsive when I’ve had questions or problems. In a few cases, the problems might have been preventable with better proactive communication, but this is a relatively minor issue and I hope to be with DreamHost for a long time to come!
I came to know DreamHost after hosting three sites on a different hosting company. I switched one of my sites to DreamHost (more than a year ago) as I needed better customer support and the ability to customize my hosting solution (specifically, adding OAuth and IonCube capability). It turned out the DreamHost was a great choice. Their customer support is one of the best in the industry, staffed with technical people that know Linux, and are capable of solving issues and respond relatively quickly. Their pricing is also very competitive and their Wiki is full with great articles and how-to information for managing different aspects of your site. Keep it up!
I want to share that the service from dreamhost.com is very excellent, i came from other provider and this one (dreamhost) they are very kind, fast response, highly efficient. thumbs up!
I have been using DreamHost since 2004, yes you read that right, for over 11 years I have been hosting with them!! Its been a blissful reunion with many benifits and lots of great toys to mess around with. From instant installs of WordPress, to Zen Cart, to even geeking out and installing custom php extensions through ssh.
I haven’t looked back and am still enjoying the benifits of my Crazy Domain Insain plan I orginally signed up with all that time ago. If your looking for a host that has solid servers, great speeds, fantasic support and a wacky monthly news letter to boot…look no further. You’ll be glad you took he plunge. Spoken from a long standing DreamHost Customer.
Joey Troy
I have been a Dreamhost customer for over eight years and I am extremely satisfied with the service and support.
Any problems that I have had on my website were quickly resolved.
I would recommend them to anyone looking for a hosting service.
Have been using DH services for a at least 10 years with great satisfaction. Last week had a problem and contacted support via chat which turned to be super helpful with immediate response. The problem was solved already during out conversation. What else can one say about a good customer support ?
Just switched from major US hosting company to DreamHost. Just want to share that dealing with DreamHost is excellent. The fact they have online chat helps massively and was a major factor in why I changed to them. Although I haven’t dug too deep yet into what they offer technically for hosting, all looks good to me. Had an issue with email setup but the gremlin at their end got dealt to. Pleasing purchase and transfer experience and an ease to deal with.
I’m a dreamhsot customer for over 3 years now.
I’m not really the kind of guy who knows a lot about hosting so I’ll skip the technical details: I’m using multiple domains all having wordpress installed (using the dreamhost one-click install option) and things are runing just fine.
I got some third-parties to monitor my domains performance and uptime and I do confirm I have over 99% uptime. I sometimes get some delays here and there but it’s mainly due to buggy wordpress plugins, nothing to do with dreamhost.
So I’m the average blogger if you want. Why am I picking dreamhost? it’s for 2 main reasons:
1. Dreamhost allows you unlimited domains hosting with unlimited disk quota and bandwidth. Now I wouldn’t be surprised to know there are some actual limits to that but so far I’ve reached none. It’s good to be able to host as many domains as you want for free, it gets my work going (with some other hosts you’d have to pya a bit in order to add a domain each time).
2. The customer support live chat. Now to be fair, sometimes I’ve reached the support and had to wait like 25 minutes till a representative shows up and then he looked distracted or not very responsive. This has happened few times. But on the other extreme, just yesterday I contacted them and a representative helped me out in the most perfect way. I was so satisfied that after ending the conversation I decided to contact dreamhost by Email and tell them how satisfied I was with their reprentative that day (the guy is “KevinH”, let him be recognised). Many sites throw you links of FAQ pages when you ask for help and this annoys me: if I could fix it myself by reading FAQ I wouldn’t be here… So that guy was very patient, understood I have little knowledge with hosting and he actually did all the required changes while explaining to me what he was doing. The chat lasted over an hour and the representative was very courteous and patient the entire time. So yeah, customer support has its ups and downs (usually depending on the time of the day you’re contacting them) but once you catch them in a good timing, their representatives are REALLY well-trained.
Hopefully this helps you guys decide. For the beginners out there, just take my advice and go with dreamhost. After 3 years, I decided to make the commitment of renewing for 10 more years: by picking this option I get the priice of ~6$/month rather than the typical 10-11$/month. I did the math and that’s some big savings… Oh and about that… If I had to point out things I wish they had: coupons… As a 3 years customer, I’d feel good if I receive a mail telling me “hey you’ve been a loyal customer, if you take the 10 years plan we’ll give you an additional 20% off ” or something along that way…