Tendo ajudado milhares de usuários a escolher um plano de hospedagem na Web e a iniciar seus sites, respondemos a praticamente todas as perguntas que você possa imaginar. Aqui estão algumas das perguntas mais frequentes sobre a Hospedagem InMotion:
Por que devo escolher o InMotion Hosting para hospedar meu site?
Algumas vantagens de hospedar na InMotion Hosting em relação a seus concorrentes são:
- Armazenamento SSD em todos os planos, o que comprovadamente melhora a velocidade da página de seu site.
- Backups de dados automatizados gratuitos
- Garantia de 90 dias de devolução do dinheiro
- Nome de domínio gratuito
- Proteção SSL e DDoS gratuita
Qual plano de hospedagem da InMotion devo adquirir?
Depende de suas necessidades de hospedagem. A InMotion Hosting oferece uma ampla variedade de planos de hospedagem, desde hospedagem compartilhada até servidores dedicados. Se você está apenas começando, recomendamos que escolha o plano Launch do InMotion Hosting. O plano Launch permite que você hospede 2 sites com espaço em disco, largura de banda e e-mails ilimitados. Você pode iniciar rapidamente um site WordPress usando o assistente de instalação do WordPress com um clique.
Onde estão localizados os servidores da InMotion Hosting?
A InMotion Hosting é uma empresa sediada nos EUA. Seus centros de dados estão localizados em Los Angeles, CA e Ashburn, VA.
A InMotion Hosting pode lidar com alto tráfego?
O InMotion Hosting é capaz de lidar com alto tráfego 24 horas por dia. Dependendo de suas necessidades, você pode escolher o plano de hospedagem certo para atender ao seu orçamento e objetivos. Se for constatado que você consome mais recursos do que o permitido, eles solicitarão que você faça upgrade para um plano superior.
Posso fazer upgrade do meu plano de hospedagem InMotion mais tarde?
Claro que sim! Quando estiver começando com um site, você pode escolher o plano Launch, que permite hospedar 2 sites. À medida que crescer, você sempre poderá fazer upgrade para um plano superior sem problemas.
A InMotion Hosting oferece uma opção de pagamento mês a mês?
A InMotion Hosting não oferece opções de pagamento mês a mês para seus planos compartilhados. Para planos superiores, como servidores dedicados, eles oferecem opções de pagamento mensal. No entanto, é importante observar que eles oferecem descontos significativos para acordos de longo prazo.
Eu realmente tenho recursos ilimitados com a InMotion Hosting?
A InMotion Hosting não é muito clara em suas afirmações “ilimitadas”. Embora os planos sejam anunciados como espaço em disco e largura de banda ilimitados, eles não são de fato ilimitados. Isso significa simplesmente uso ilimitado com base nos Termos de Serviço de seu provedor de hospedagem.
Se estiver administrando um site ou blog de uma pequena empresa, não há motivo para preocupação, pois você terá recursos de sistema mais do que suficientes para operá-lo. Se exceder o uso, você será solicitado a reduzir o uso ou fazer upgrade para um plano superior.
Tenho que registrar meu nome de domínio com a InMotion Hosting?
O InMotion Hosting permite que você registre um nome de domínio gratuitamente ao assinar qualquer plano de hospedagem. O custo de renovação do seu nome de domínio será maior se você obtiver um nome de domínio gratuito da InMotion Hosting. Você pode usar Godaddy, NameCheap ou qualquer outro registrador de nome de domínio de sua preferência para registrar um nome de domínio.
A InMotion Hosting oferece um construtor de sites gratuito?
Sim! Seu plano de hospedagem vem com o BoldGrid, um construtor de sites gratuito do tipo arrastar e soltar.
Ao contrário da maioria dos construtores de arrastar e soltar oferecidos por outros provedores de hospedagem, o BoldGrid é alimentado pelo WordPress. Você obtém a flexibilidade e a segurança do WordPress junto com seus recursos de arrastar e soltar.
Dessa forma, você pode facilmente ampliar o site da maneira que desejar. Você pode até mesmo integrar uma loja de comércio eletrônico ao seu construtor instalando um plug-in de comércio eletrônico como o WooCommerce.
Preciso comprar os complementos que a InMotion Hosting está me oferecendo?
Não, você não precisa adquirir nenhum complemento no momento da compra. Se decidir que precisa deles mais tarde, você sempre poderá adicioná-los à sua conta.
Qual é a qualidade do suporte da InMotion Hosting?
A InMotion Hosting oferece suporte 24 horas por dia, 7 dias por semana, por meio de 4 modos: Bate-papo ao vivo, telefone, e-mails com base em tíquetes e Skype. A InMotion Hosting é conhecida por suas respostas rápidas. Ao contrário de outros provedores de hospedagem, eles não fazem você esperar mais do que alguns segundos pelo próximo agente de suporte disponível. Como bônus, sua extensa documentação ajuda a orientá-lo em todos os aspectos da hospedagem na Web.
Just a quick note to say thank you to support staff who was very patient with me through email exchanges and helped me find the information I needed in a centralized location on my server.
I just got off the phone with Brandon P who was extremely helpful in resolving a couple of issues that I have been struggling with. His instructions were very clear, he acted very professional, and I am delighted with the results.
Hi.
I would like to thank you for the excellent support that you guys provide. Despite being a short time using the inmotionhosting, I have to admit that your customer support are great. I am very satisfied with my Vps plan.
Sincerely
Having dealt with various hosting providers in the UK and receiving very poor server up-time and having to wait days for support, I knew it was time for a change. At first, I was skeptical about going with a US-based provider however I have no regrets at all. Getting a phone call and speaking to a human when opening the account to ensure everything was working really got it off to a brilliant start. The technical support is second to none and can’t be faulted at all. Being UK-based, the time different doesn’t get in the way at all with it being 24/7. Any faults I’ve had have been fixed within 5 minutes of initiating a live chat. Can’t praise them enough!
The level of support is wonderful at Inmotion Hosting!
Support staff and the other techs have saved me so much time solving support issues.
That’s is the reason I purchased a second dedicated server from them.
InMotion Billing Chat rep relieved my anxiety when we decided to upgrade to a far more expensive hosting plan mid-term. They explained our change in billing scheme in a very clear and concise way even gave a few months free with a special discounted rate. Highly recommended. Among the best in service and expert advice.
I’ve been working with InMotion for nearly 2 years with 2 different websites. I am very happy with the way things turn out and their support team is always supportive and informative. I am about to establish my third website and without a doubt, I will be using InMotion to save all my troubles and really focus on my business.
i agree completely. Yes they were available… to send you links to articles to tell you why it’s broken. Most of the time it was not actually broken and their claims that a site was not optimized were bullshtine. We actually ran the tests they were claiming on their own website, guess what? It wasn’t so hot. Go ahead and try it, see what you find.
They limit their shared accounts so much that it causes problems and issues. We tested this by cloning working WP sites that we had on other hosting services and then deploying them onto the inMotion Hosting account, guess what? Nothing but problems! The accounts are sooooo limited that it causes serious errors.
Why do they do this? So they can upsell you.
Not as bad as StopDaddy… I mean GoDaddy but it still sucked. (That’s a technical term)
I’ve been with InMotionHosting for the past 2 years on their Business Power Plan (multiple sites). It’s true, their Customer Service is terrific! I live in Australia and I can click onto a Live Chat at any time of the day or night and on any day of the year, and it generally takes less than a minute for me to be connected to a tech support person. All the IMH support people have been kind, courteous, very patient, and knowledgeable.
However, I recently decided to try a different host, as IMH have just ONE thing missing: at this time, they can’t support free Let’s Encrypt SSL certificates on Shared Hosting plans. Google will not index websites now without SSLs, and though I have one on my payment site, it was an expense for my other sites.
I lasted 24 hours with the other host (who offered comparable services and prices but also offered free Let’s Encrypt SSLs with every site). The obviously stressed Chat support person at that other host was on multiple simultaneous Chats, and chatted to me in unintelligible acronyms, providing links to copious reading matter, and was verging on rude. After 24 hours my sites were no closer to migration.
So I rushed back to IMH! (The stress was not worth the SSL savings.) The IMH support person I then spoke to had suggested I get a Multidomain SSL, and took the time to explain all the SSL types to me so I could make an informed decision as to whether I could stay with IMH. I’m glad I did! I feel like I’m back home now with my family. Whew! You just can’t beat great Support!
I was blown away with the level & quality of tech support professional, knowledgeable & very polite. Support is the reason I feel Inmotionhosting was the best choice for my companies hosting needs. BRAVO!
I totally appreciate the assistance received from support when it was noticed all our website pages for some reason had lost their “https” depite the SSL being active and in place.
Support was able to solve my issue relatively quickly and tried more than one way to fix persisting until it was resolved.
He was friendly and knowledgeable. Kudos!
At approximately 3:15 today (26 June 2017), I spoke with support. who assisted me with a file(s) upload problem I was having.
Even with my numerous questions (some of which were repeats), They maintained their calm, collected, voice and answered my every question.
Their attitude was courteous; in addition, they were very knowledgeable about how the InMotion Hosting site works.
Sincerely,
I have been an inMotion customer for several years. They have always done a great job with web hosting and reliable email servers. Whenever I have a question, they solve it quickly, and they teach me how to do things (by pointing to the proper online tutorials they have, which are simple to understand) in case I want to learn and do it myself.
I appreciate how the support team goes through the trouble of helping solve the problem. So many times with online “support” you get the run around. InMotion has always gone the extra mile whenever I needed assistance.
Kudos to support at InMotion for helping me with a billing issue and reconciling a domain name transfer. They were knowledgeable, courteous and efficient.
This is my second time selecting InMotion for hosting and I’ve yet to be disappointed.
Great experience so far. Tech support has been spot on. I was pleasantly surprised. No long wait times on chat, reps were knowledgeable and got my issues resolved quickly. Glad I moved from that other hosting service. Thanks guys keep up the good job.
Just wanted to say. I had a live chat today and support impressed me. Fast, quick and efficient. Resolved all my questions with the minimum of fuss and with some proactivity which is always appreciated.
Thanks. It’s good to know support like this is available on the rare occasions I need it.
Support at InMotion hosting was excellent in responding to support questions regarding our account.
Cudo’s to InMotion in general for continuing great service and support. They continue to be a step ahead of all others. Trying to reach Go Daddy or Gator Host is virtually impossible….
You can put your trust in the staffers of inmotion. They are the best in the world. Add to that their knowledge and friendliness. TOPS.
Had several technical issues that I needed assistance with and support.\
was fast efficient and very knowledgeable. They quickly solved the issues
and also took care of getting our word press updated.
Rate his service: A+++ Great job!!!!
Had some speedy and great help today from support.
Appreciate their help very much!
I would like to say a big Thanks to the Support Team specially
who help me with Email issue I was having to set it up.
And that was straight forward help.
Thanks a lot again and keep it up.
Slts
Jean