Tendo ajudado milhares de usuários a escolher um plano de hospedagem na Web e a iniciar seus sites, respondemos a praticamente todas as perguntas que você possa imaginar. Aqui estão algumas das perguntas mais frequentes sobre a Hospedagem InMotion:
Por que devo escolher o InMotion Hosting para hospedar meu site?
Algumas vantagens de hospedar na InMotion Hosting em relação a seus concorrentes são:
- Armazenamento SSD em todos os planos, o que comprovadamente melhora a velocidade da página de seu site.
- Backups de dados automatizados gratuitos
- Garantia de 90 dias de devolução do dinheiro
- Nome de domínio gratuito
- Proteção SSL e DDoS gratuita
Qual plano de hospedagem da InMotion devo adquirir?
Depende de suas necessidades de hospedagem. A InMotion Hosting oferece uma ampla variedade de planos de hospedagem, desde hospedagem compartilhada até servidores dedicados. Se você está apenas começando, recomendamos que escolha o plano Launch do InMotion Hosting. O plano Launch permite que você hospede 2 sites com espaço em disco, largura de banda e e-mails ilimitados. Você pode iniciar rapidamente um site WordPress usando o assistente de instalação do WordPress com um clique.
Onde estão localizados os servidores da InMotion Hosting?
A InMotion Hosting é uma empresa sediada nos EUA. Seus centros de dados estão localizados em Los Angeles, CA e Ashburn, VA.
A InMotion Hosting pode lidar com alto tráfego?
O InMotion Hosting é capaz de lidar com alto tráfego 24 horas por dia. Dependendo de suas necessidades, você pode escolher o plano de hospedagem certo para atender ao seu orçamento e objetivos. Se for constatado que você consome mais recursos do que o permitido, eles solicitarão que você faça upgrade para um plano superior.
Posso fazer upgrade do meu plano de hospedagem InMotion mais tarde?
Claro que sim! Quando estiver começando com um site, você pode escolher o plano Launch, que permite hospedar 2 sites. À medida que crescer, você sempre poderá fazer upgrade para um plano superior sem problemas.
A InMotion Hosting oferece uma opção de pagamento mês a mês?
A InMotion Hosting não oferece opções de pagamento mês a mês para seus planos compartilhados. Para planos superiores, como servidores dedicados, eles oferecem opções de pagamento mensal. No entanto, é importante observar que eles oferecem descontos significativos para acordos de longo prazo.
Eu realmente tenho recursos ilimitados com a InMotion Hosting?
A InMotion Hosting não é muito clara em suas afirmações “ilimitadas”. Embora os planos sejam anunciados como espaço em disco e largura de banda ilimitados, eles não são de fato ilimitados. Isso significa simplesmente uso ilimitado com base nos Termos de Serviço de seu provedor de hospedagem.
Se estiver administrando um site ou blog de uma pequena empresa, não há motivo para preocupação, pois você terá recursos de sistema mais do que suficientes para operá-lo. Se exceder o uso, você será solicitado a reduzir o uso ou fazer upgrade para um plano superior.
Tenho que registrar meu nome de domínio com a InMotion Hosting?
O InMotion Hosting permite que você registre um nome de domínio gratuitamente ao assinar qualquer plano de hospedagem. O custo de renovação do seu nome de domínio será maior se você obtiver um nome de domínio gratuito da InMotion Hosting. Você pode usar Godaddy, NameCheap ou qualquer outro registrador de nome de domínio de sua preferência para registrar um nome de domínio.
A InMotion Hosting oferece um construtor de sites gratuito?
Sim! Seu plano de hospedagem vem com o BoldGrid, um construtor de sites gratuito do tipo arrastar e soltar.
Ao contrário da maioria dos construtores de arrastar e soltar oferecidos por outros provedores de hospedagem, o BoldGrid é alimentado pelo WordPress. Você obtém a flexibilidade e a segurança do WordPress junto com seus recursos de arrastar e soltar.
Dessa forma, você pode facilmente ampliar o site da maneira que desejar. Você pode até mesmo integrar uma loja de comércio eletrônico ao seu construtor instalando um plug-in de comércio eletrônico como o WooCommerce.
Preciso comprar os complementos que a InMotion Hosting está me oferecendo?
Não, você não precisa adquirir nenhum complemento no momento da compra. Se decidir que precisa deles mais tarde, você sempre poderá adicioná-los à sua conta.
Qual é a qualidade do suporte da InMotion Hosting?
A InMotion Hosting oferece suporte 24 horas por dia, 7 dias por semana, por meio de 4 modos: Bate-papo ao vivo, telefone, e-mails com base em tíquetes e Skype. A InMotion Hosting é conhecida por suas respostas rápidas. Ao contrário de outros provedores de hospedagem, eles não fazem você esperar mais do que alguns segundos pelo próximo agente de suporte disponível. Como bônus, sua extensa documentação ajuda a orientá-lo em todos os aspectos da hospedagem na Web.
Support at webhostinghub.com provided me with excellent support the other day – saved me a ton of time! Really nice to communicate with an individual who quickly grasps the issue, knows what to do, and just does it. Kudos.
InMotion has been an AWESOME host for me. I have no experience with web design, but they have been extremely helpful and patient. I’m so thankful to have signed on with such a great host!
In the world of tech, nothing is perfect. What does count is customer support. When you run into a problem or have a question or just don’t know how to do something these guys and girls are right at your side.
I don’t know if they are the cheapest but I do know they are the best I’ve worked with.
Via chat, support person was patient,
knowledgeable and helpful with my questions this morning as I moved an
existing site into WordPress and cloned it for a client.
I’ve only had great service from them. Great platform good prices and good service.
I have used a tonne of other hosts and none of them have come close to the level of excellence I receive with InMotion. With a combination of fast servers, amazing support and 1-click WordPress installer, who wouldn’t like this company?
I have been a customer of InMotion for 7 years now and have had an excellent experience with all their services. I find the price very reasonable for the number of websites and email addresses we get. The speed of all our websites is excellent. Never a problem updating or working on them either.
If I do have a question their support department is quick to respond and always helpful.
They have protected our sites from attempted brute force attacks, recommended critical updates when necessary, and caught email spammers who had hacked my passwords, and cut them off in minutes.
I like the service, the speed, and the overall experience with them.
Note: I do not work for them, or know anyone in the company, or have anything to do with their business. I just like what they do, and think they deserve to be praised for it.
Excellent service on a recent chat session. Solved my problem in no time.
We at Sinergia are having a very good experience. Their hosting service is very fast an reliable and the Customer Service is really 24/7 with a quick and helpful response.
InMotion Hosting has been a tremendously wonderful addition to my website. As someone who is still learning this business, I feel comfortable allowing this company to help me operate my blog. The customer service is exceptional. They are all friendly and patient – as well as work diligently to ensure our needs are met and our issues are resolved.
Inmotion Hosting provides a superior level of technical support. Technical assistance is both effective and timely. Far better than the service I received from my previous provider.
I changed from another hosting company which can only be reached by phone or support ticket. They are closed on Weekends! With InMotion I get all support I need and when I need it.24/7. Also the domain and mail transfer went very smooth and w/o interruption of service. I really enjoy the support, you could not do without it.
Been dealing with InMotion Hosting for a over 4 years, Never had a problem, their security is top notch and their staff and help desk are very helpful and quick to help. Invest with them you wont be disappointed.
Reliable 24/7 Live Chat Support. Over 3 years with their hosting. 99.99% satisfaction.
Had a very positive and helpful experience with chat support.
do not believe the hosting company that requires prospective members are members of at least one year. meaning that they are ugly and enterprise hosting hosting fear of being abandoned in the near future, so that the one-year membership, consumers can not do much, ultimately frustration.
I was here to find a good hosting for my site( it is highly loaded with 3 wordpress running at different section’s) and after review, i visited their site, i knock on the chat and it was live ! A Support stuff replied and text me like i am a Friend . I am impressed enough , but i got a little problem, in Hostgator, i can start with a monthly payment ( i know how bad they are ) But here in inmotion i have to pay for whole next year. Let’s see what is next with them. ( Best of luck both inmotion and me )
It’s funny when you read these reviews. People either love IMH, or they’re frustrated by the company’s response to malicious attacks and DoS attacks. In the end, I think what happens is that if your site gets at all popular, you end up with problems at InMotion. I have had a couple of my clients host there, and I also have a hosting plan of my own that I use for developing websites. No one visits the sites on my hosting plan, as they’re under construction. As a result, my experience with that hosting account has been fine. However, each of my clients has been shut down, blocked, and generally hassled by InMotion. Instead of addressing what are clearly security problems on THEIR end, they push the problem back to the customer and make them take care of it. And, when you call them to ask why you’ve been suspended, they generally don’t even know because the suspension is automated. I have used a number of different hosts, and have never had the kinds of problems I’ve had with InMotion. Each of the clients I’ve had use them have ended up switching to another host because InMotion just isn’t worth the trouble.
I have to admit, I am impressed with InMotion itself as a hosting company. I’ve never had any issues with bad support or tech help. However, my biggest gripe goes to the sheer amount of brute force attacks that seemed aimed at InMotion and not specific domains. I’ve only been with InMotion for about 5 months now and prior to that I never had any issues with google telling visitors my site had malicious code, or the amount of resources being to highly used on the site itself. I’ve spent more time in the last month trying to fix issues that frankly were never an issue on my old host that I’m now questioning why I left that other host. I wish I could remember now why I left.. but I am seriously thinking about going back.
InMotion Support team is above the rest!
As I run my web design/development company I have had to deal with more then a dozen different hosting providers. I recently had to move multiple websites around the InMotion environment and update usernames/passwords. The live chat team was AMAZING – kind, respectful and knowledgable about what and how to get my questions accomplished.
InMotion has easily jumped to one of the top 3 companies I will start recommending for my client to host their websites with!
InMotion continues to provide excellent service: The representatives have been professional, knowledgeable, efficient, personable, and helpful — every time I’ve called. After checking out several potential hosts over a significant period of time, it looks like I’ve found the best one available for my needs.
I’ve been with InMotion for about two years now. Initial setup was a little challenging for me, but their chat-help was so good, I was up and running in a pretty short time. Since then, I have updated my site regularly, and most times it is a breeze. Lately I have had issues with authorization (two occasions), but the chat help was AWESOME and got me running in a jiffy.
I am 100% satisfied with InMotion Hosting. The have done a great job for me!
I’m sure they are one of the best company in the hosting market, they are fast, clever, kind and provide the best support i’ve ever tried for every issue.
I have transferred from a previous host to Inmotion Hosting, including my domain name (i.e. DNS). Everyone has been helpful in the process of getting everything transferred. The staff was friendly. courteous, patient, and knowledgeable.
I recommend if you are going to transfer to this host, make sure you get your password, or key from your DNS. This would be located at the registration page of your domain name’s server, usually. This is what I discovered after transferring here.
In addition, if your host has CPanel, there is a backup feature located on the website of your host’s control panel. I would backup this to your local drive and sent it to Inmotion Hosting. This is the most highly recommended option, after doing research online and reading the sent documentation.
As you may tell, I have learned quite a bit between these last few days of switching! Thanks Inmotion Hosting
I see that is has been a while since anyone commented here, so perhaps it’s time for an update.
I have been with InMotion Hosting for more than six years, the past four years on their “Power” plan, but due to the past two months of hell with their tech support, I am looking for a new host for my WordPress site.
As others have noted, they are available 24/7, but whenever I’ve called, they’ve told me to submit an e-mail ticket. When I do that, I get a mostly cut-and-paste response referring me to online articles, some of which are out-of-date, some hard to follow, and some just plain wrong. So, for starters, I think they may be cutting back on tech support to save money, and it shows.
My issue was the same as another commenter, which had to do with the brute force attacks. I received a resource overage warning, and when I contacted them to figure out why, they refused to look into it unless I jumped through a bunch of hoops. For example, they suggested that I install a specific caching plug-in. I suspected right away that that wasn’t the problem — my usage stats showed a very clear pattern of what time of day the overage was happening, and it had nothing to do with when I work or get the most traffic. It took them TWO MONTHS to admit that I was right in the first place and that the problem was brute force attacks. To add insult to injury, a new article they referred me to recommended caching plug-in that I’d always had!
I’ve just had an exchange of several days with customer service. Their ultimate solution was for me to hire a developer, because they don’t monitor individual sites. That’s never what I asked for. I only wanted to know what was going on. With a couple of exceptions, their tech support e-mail responses didn’t address my specific questions, or they would take one of out of context and ignore the rest. So then I had to start taking up a bunch of time complaining about their responses, which of course got them very defensive and unwilling to find a real fix.
I hope I’ve left enough specifics here so that those reading can see I’m not a troll for the competition.