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DreamHost

DreamHost Review

DreamHost is one of the leading web hosting service providers. It has grown and maintained a successful hosting business for the last 18 years. It currently hosts around 1.5 million sites, blogs, and applications. IsItWP users get an exclusive 40% discount on web hosting.

Table of Contents
Overall
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.7 / 5.0
Features
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Performance
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Support
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Empty   4.0 / 5.0
Ease of Use
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Empty   4.0 / 5.0
Pricing
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Empty   4.0 / 5.0
FAQs
DreamHost FAQs
User Reviews
573 User Reviews
Overall Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.7 / 5.0

Our Expert Review by Shahzad Saeed:

DreamHost is one of the oldest web hosting companies, founded back in 1996, even before the advent of Google. DreamHost is now the home for over 1.5 million websites, blogs and applications, with over 400k happy customers, spanning throughout more than 100 countries.

DreamHost offers web hosting plans for customers of all sizes. Their team is top-notch, and they are always ahead of the curve when it comes to their technology stack. It is one of the officially recommended web hosts by WordPress.org and also the highest rated web host by PCMag.com.

DreamHost offers everything you need to get your website up and running. It gives you free domain registration with annual plans, free SSL encryption with Let’s Encrypt, one-click installer for WordPress and a website builder known as Remixer for those who want to kick start a website with absolutely no coding involved.

On top of that, every shared hosting plan with DreamHost comes with 97-day money back guarantee. You get full three months to try DreamHost and if you find it doesn’t suit your needs, you can get a full refund risk-free.

Aside from shared hosting, they offer domain name registration, managed WordPress hosting, VPS hosting and dedicated hosting. They are also a domain name registrar and offer domain registration and parking services as well.

They offer 24/7/365 customer support via email and live chat.

DreamHost offers shared hosting plan starting at $8.95 per month. It also offers virtual private servers, and dedicated servers. You’ll find their extensive knowledge base immensely helpful that covers every aspect of web hosting.

  • Free domain and site builder
  • 1-click WordPress installer
  • Unlimited disk space and industry-leading hardware
  • 24/7 Email support. Live chat during 5am – 10pm PST, 7 days a week
  • Web-based control panel
  • Get started with DreamHost now!
Cheap Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.3 / 5.0

Our Expert Review by Shahzad Saeed:

DreamHost offers cheap hosting, also known as shared hosting, which is the best choice for entry-level and small websites. With cheap hosting, you share the same physical server with many other DreamHost users. While other users can’t access your stuff, you share resources like physical hard drives and RAM.

Shared hosting comes with 3 tiered plans that you can easily switch between according to your need and convenience. You can choose to pay monthly, annually or every 3 years. DreamHost’s 3-year plan provides the best value with over 25% cost savings.

With DreamHost’s shared hosting, you get a free domain registration, free SSL encryption, 1-click WordPress installer and unlimited website hosting.

Unlike most other web hosting providers, DreamHost comes with a 97-day risk-free money back guarantee and let you host unlimited websites with any shared hosting tiered plan you choose.

  • Free domain and site builder
  • 1-click WordPress installer
  • Unlimited disk space and industry-leading hardware
  • 24/7 Email support. Live chat during 5am – 10pm PST, 7 days a week
  • Web-based control panel
  • Get started with DreamHost now!
Dedicated Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0

Our Expert Review by Shahzad Saeed:

DreamHost’s dedicated hosting could be the best choice for websites with high-traffic volume. With dedicated hosting, you get a complete server for your sole use, giving you much more control over the server’s and operating environment.

With DreamHost’s dedicated server, you get RAID 1 storage, 24×7 server monitoring and tech support, 100% network uptime guarantee, DDoS protection, full root and shell access and much more.

You get a custom-built control panel for your dedicated hosting needs with the flexibility to add or remove servers, reboot or powercycle your server whenever you need it. Plus, you can also manage your domains, websites and email address with ease.

  • Storage – 2TB
  • RAM – 64GB
  • 12 Core CPU
  • Web-based control panel
  • 24/7 Email support. Live chat during 5am – 10pm PST, 7 days a week
  • Get started with DreamHost now!
VPS Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.6 / 5.0

Our Expert Review by Shahzad Saeed:

Virtual Private Server (VPS) hosting is the best bet for you if you want to build websites with secured data or resource-heavy applications that are growing through rapid growth and expansion. With VPS, you get a tremendous amount of bandwidth and storage along with easy backup and scalability.

With every managed VPS hosting plan, you get expert assistance on installing manual security patches, user-friendly control panel, 20 x faster SSD storage.

DreamHost allows you to choose from three different VPS plans based on RAM (1GB to 4GB) and SSD storage capacity ranging from 30GB to 240GB.

If you’re technically inclined, looking for inexpensive, scalable server that gives you full control with root access, you can choose DreamCompute, which is unmanaged VPS hosting also known as cloud hosting.

  • SSD Storage – 30GB to 120GB
  • RAM – 1GB to 4GB
  • Unmanaged VPS is available for a cheaper price
  • 24/7 Email support. Live chat during 5am – 10pm PST, 7 days a week
  • Web-based control panel
  • Get started with DreamHost now!
WordPress Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0

Our Expert Review by Shahzad Saeed:

DreamHost’s WordPress hosting makes it super easy to host WordPress website that comes with additional out of the box protection that prevents WordPress specific vulnerabilities and malicious attacks.

Compared to shared hosting, you get faster WordPress website with built-in WordPress specific security features that keep your site secure by consistently updating and monitoring your site. Best of all, you can hit up their in-house WordPress experts whenever you need it via live chat, email or social.

DreamHost’s managed WordPress hosting is the best solution for you if you don’t want to perform site maintenance yourself and needs WordPress specific support for maintaining your WordPress site. With Plus plan or higher, you get Jetpack Pro subscription, daily malware and scanning repair, get instant access to the extensive collection of WordPress themes and 3 to 5 phone support calls per month.

  • Preinstalled WordPress
  • SSD Storage – 5GB to 15GB
  • Unlimited premium themes and Jetpack Pro Subscription
  • Daily Malware scanning
  • 24/7 Email support. Live chat during 5am – 10pm PST, 7 days a week
  • Up to 5 phone support calls per month
  • Get started with DreamHost now!
WooCommerce Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   4.8 / 5.0

Our Expert Review by Shahzad Saeed:

DreamHost offers WooCommerce hosting for users who want to quickly build an online store with WooCommerce without the tedious process of WordPress and WooCommerce installation. WooCommerce hosting is almost similar to the Plus plan of managed WordPress hosting but with preinstalled WooCommerce on your account.

Upon subscribing to a WooCommerce hosting account, you can easily get your online store up and running just by logging into your WordPress dashboard. The storefront theme is preinstalled with WooCommerce hosting and also shipped with a Jetpack Pro subscription.

You’ll also get instant access to the entire catalog of WordPress themes that normally cost from $39 to $175 each.

  • Preinstalled WordPress and WooCommerce
  • SSD Storage – 10GB
  • Unlimited premium themes and Jetpack Pro Subscription
  • Daily Malware scanning
  • 24/7 Email support. Live chat during 5am – 10pm PST, 7 days a week
  • 3 phone support calls per month
  • Get started with DreamHost now!
Domain1 year (free)
Disk SpaceUnlimited
Money Back Guarantee97 Days
Claim Special Offer »
Domain1 year (free)
Disk SpaceUnlimited
Money Back Guarantee97 Days
Claim Special Offer »
DomainNil
Disk Space2TB
Money Back Guarantee97 Days
Claim Special Offer »
DomainNil
Disk Space30GB to 120GB SSD storage
Money Back Guarantee97 Days
Claim Special Offer »
Domain1 year (free)
Disk Space5GB to 15GB SSD storage
Money Back Guarantee97 Days
Claim Special Offer »
DomainNil
Disk Space10GB SSD storage
Money Back Guarantee97 Days
Claim Special Offer »
Domain
Disk Space
Money Back Guarantee97 Days
Claim Special Offer »

Features

(5.0 / 5.0)
  • Extended Money Back Guarantee: DreamHost offers an extended 97 days for new users to try their hosting service risk-free. If you’re not satisfied with their service, you can request for a full refund.
  • Unlimited website Hosting: With all shared hosting plans, DreamHost offers unlimited website hosting. The hosting plans are not based on the number of websites you can host but the cycle of payment. DreamHost supports 3 payment tiers: monthly tier, yearly tier, or every 3-year tier.
  • Free domain name: Starting a website is super easy with DreamHost. Just choose a new domain name you like, own it for free for the first year and host it on your DreamHost account.
  • Free SSL certificate: Secure your website with a free SSL encryption with Let’s Encrypt.
  • No misleading offer: Most web hosting providers mislead users with a low starting price to urge them to subscribe a cheap hosting plan. But after the first cycle of payment, the cost will go higher which can be intimidating and frustrating down the line. Being upfront about their subscription cost, DreamHost doesn’t frustrate their users.
  • 1-click WordPress installer: Easily build a WordPress website by installing it just a single click using any hosting account.
  • Easy to use website builder: Quickly build stunning websites in minutes not months with Remixer, the easy to use click to edit website builder. The builder comes with professionally crafted themes for your needs.

Performance

(5.0 / 5.0)

Does Dreamhost live up to their uptime promise?

To test the server performance for our DreamHost review, we’ve created a test WordPress site using the default Twenty Seventeen theme and dummy content for theme development, including images. This way our test site looked and behaved like an actual average WordPress site.

After setting up our test site, we ran a speed test on our site using Pingdom.

dreamhost speed test

As you can see in the results, our test site loaded in less than half a second. That’s faster than 97% of all tested sites, which is incredible for a site with no performance optimization plugins.

Apart from Pingdom, we also used a testing tool called Load Impact to figure out how DreamHost handles visitors during a traffic surge. Load Impact sent some virtual users (VUs) to our site and gradually built up to 100 visitors at a time to test how the server handles it.

dreamhost loadimpact test

In the chart, you can find a blue line (VUs active) which shows the number of virtual users sent to our DreamHost site and a green line (VU load time) which represents how much time it took to load a web page for a user.

As you can see, DreamHost performed consistently throughout the test. The number of live visitors on the site doesn’t have an impact on the performance.

DreamHost Server Response Time

The content of your site can have an impact on your page loading time. For instance, if your site contains too many images, it will take more time to load. In fact, images account for most of the downloadable bytes in a typical site.

To get a more accurate result for our test, instead of analyzing page load time alone, we decided to test the actual server response time as well by ignoring the content of our page entirely.

Bitcatcha works differently than Pingdom. It ignores the content of your page and records the page loading time from eight different global locations: New York, LA, London, Brazil, India, Singapore, Japan and Australia. The speed for each location is measured three separate times, and then the results are averaged.

dreamhost bitcatcha

From the result, you can see that DreamHost server response time remained under less than half a second for all geographic locations. It was particularly great in the United States.

Support

(4.0 / 5.0)

You get access to their extensive knowledge base that comprise of tutorials and recommendations that you will find immensely helpful for building and growing your website with a DreamHost hosting account.

If you can’t find a tutorial in their knowledge base or needed an immediate help from DreamHost’s tech support, then you can get it via live chat or ticket based support. The main drawback is that Live Chat is only available during 5am – 10pm PST, 7 days a week.

The support team strives to answer all emails within 24 hours. Although call back requests are available, they’re not included in every hosting package. You’ll have to subscribe it separately either by making a one-off payment or monthly subscription. Bear in mind that callbacks cannot be made for numbers outside the United States and Canada.

Ease of Use

(4.0 / 5.0)
  • Web-Based Control Panel: DreamHost does not use cPanel dashboard, unlike most other popular hosting providers. Instead, they have their own web-based control panel. The best thing is you can manage your hosting account without using complicated command line tools.
  • 1-Click WordPress Installer Every DreamHost plan comes with a 1-click WordPress installer making it easy to set up a WordPress website. Alongside, DreamHost supports 1-click installer for many other website scripts and web-based apps.
  • Website Builder: Free website builder is a standard feature for web hosting accounts nowadays. DreamHost comes with Remixer, an easy to use click to edit website builder that also comes bundled with tons of different built-in templates to help you bring your dream site to life. With a single plan, you can build as many as websites you like. Plus, you’ll get access to gorgeous photos via Pixabay.

Pricing

(4.0 / 5.0)

If you’re just starting out with a new website, you can choose their shared hosting plan, which allows you to host as many as websites in a single account.

The shared hosting plans are classified on the basis of payment cycles. For the best value, you can subscribe to their 3-year plan.

For ease of use, you can get shared WordPress hosting that comes pre-installed with WordPress, so you can quickly get your WordPress website up and running.

Take a detailed look at the pricing of different DreamHost hosting plans.

PLANDISK SPACEBANDWIDTHPRICE
Shared Hosting Unlimited Unlimited $6.95 / mo.
WordPress Hosting Starter Unlimited Unlimited $7.95 / mo.
Basic VPS Hosting 30 GB Unmetered $13.75 / mo.
Dedicated Hosting 1 TB Unlimited $169 / mo.

FAQs

Having helped thousands of users choose a web hosting plan and start their website, we have answered just about every question you can think of. Here are some of the most frequently asked questions about DreamHost.

Which DreamHost plan should I get?

The answer really depends on your hosting needs. When you’re starting out, simply choose their shared hosting plan. DreamHost has only a single shared hosting plan, which makes it easy to get started with an account. If you want to create an online store, then we recommend using their WooCommerce hosting which is specifically designed to handle eCommerce websites.

Can DreamHost handle high traffic?

DreamHost is capable of handling high traffic. But keep in mind that it all depends on the plan you choose. If your site starts consuming too much resources, then DreamHost will ask you to upgrade to a higher plan.

Can I upgrade my DreamHost plan later?

We always recommend users to start with the smaller plans and upgrade as needed. DreamHost makes it very easy for you to upgrade.

Does DreamHost offer a month-to-month payment option?

Yes! DreamHost offers month-to-month payment option. However, keep in mind that they offer significant discounts for longer-term deals.

Can I create subdomains in DreamHost?

Yes, you can easily create subdomains in DreamHost using the cPanel.

Do I have to register my domain name with DreamHost?

No. While you can claim a free domain name while purchasing a hosting plan, you’re not obliged to register a domain name with DreamHost. You can use Godaddy, NameCheap, or any of your preferred domain name registrar.

Does DreamHost offer free SSL?

Yes, DreamHost offers free SSL with all of their plans. Ecommerce plans come with dedicated IPs and private SSL.

Do I need to purchase the addons that DreamHost offers me?

No, you do not need to purchase any addons at the time of purchase. Should you decide that you need them later, you can always add them to your account.

Does DreamHost really offer unlimited disk space and bandwidth?

Just like any other hosting company, DreamHost also advertises unlimited resources. When they say unlimited, it just means that you don’t have to worry about disk storage or bandwidth because you get enough resources to operate a small site in a normal condition.

Can I create an ecommerce site on DreamHost?

Absolutely. DreamHost’s WooCommerce hosting plan comes pre-configured with all the things you need to start an online store.

DreamHost vs Other Hosts

Wondering how DreamHost stacks up against other web hosting companies? See our side-by-side comparison to see for yourself.

Sorry, we do not have any comparison data for this web host.

Final Recap

We think DreamHost offers a very reliable platform for hosting your websites. Their starting prices may be slightly higher than the competition, but being upfront about the prices, they leave no room for confusion down the line. With a DreamHost plan, you don’t find any hidden charges and comes with an unlimited website and email hosting.

We were also impressed with their custom control panel and quick support. DreamHost could be the best solution for you if you don’t want a cPanel based backend option. We rate DreamHost as an excellent choice for hosting any kind of website.

  • Free domain and site builder
  • 1-click WordPress installer
  • Unlimited disk space and industry-leading hardware
  • 24/7 Email support. Live chat during 5am – 10pm PST, 7 days a week
  • Web-based control panel
  • Get started with DreamHost now!
Domain1 year (free)
Disk SpaceUnlimited
Money Back Guarantee97 Days
Claim Special Offer »

User Reviews

(573)
  1. This is a great company. I’ve been using them for 9 years for a number of small web sites. They have been fantastic for someone who isn’t super web savvy. Plus you only pay an annual fee for as many sites as you want (I’m sure you wouldn’t use this feature if your site got 50,000 hits a day). I just started learning WordPress and again they have been excellent in their help. Also, I use them for my domain name management as they don’t inundate you with extra fees and ads.

  2. Dreamhost tech support is bad. Well, not just bad- non-existent. Many emails, no response. And you cannot call them on the tel-e-phone!

  3. Simply awful. The only available support is so-called “24/7 in-house support”, which in the Dreamhost reality means you’ll get an answer on your question / problem in a few DAYS over email. And if their reply wasn’t completely clear, wait a few days for another reply. This company lives in some sort of parallel universe, where everything is extremely slow and inefficient. Literally the worse web-hosting experience in many years.

  4. I haven’t purchased web hosting with anyone yet, but I want to share that DreamHost offers 1 free shared hosting plan for non-profit, charitable organizations registered in the US as 501(c)(3) organizations.

    I thought this was a great offering, and I like the idea of joining a company that assists non-profits. The company is also dedicated to being as “green” as possible.

  5. I absolutely love this service! I am a novice at setting up and updating websites but DreamHost makes it easy. If you have a question about anything, you get a response with the answer within 24 hours. I recommend this to all my friends and family who are starting a business and need a website.

  6. Love this service! As a newbie, they made it very accessible, clearly stating each process step by step. They have integrity, and the set up with WordPress works beautifully!

    Haven’t had any issues. Glad I went with Dreamhost!

  7. AMAZING service. I had even canceled my plan and they still PROMPTLY helped me get access in order for me to migrate my site to another host. Very good customer service. I just wish they had a plan to suit my needs better. I’d still be a customer.

  8. I have ten wordpress sites on dreamhost, and plans for several more. They are a stellar hosting service, with unlimited domains for one hosting account.

    Their support has always been timely and accurate. I recommend them without hesitation.

  9. Fast response, personable message, instantly cleared up my confusion over a message from you guys. So glad YOU handle my hosting and domain reg.

  10. We recently changed our hosting to Dreampress and are very glad that we did. Their plans and service are the best that we have found in our 15 years experience.

  11. Terrible service. I was very surprised. We connected and then nothing. They kept me waiting but didn’t ever try to let me know what they were doing. I finally disconnected. It was a very easy question.

  12. Dreamhost has personal, friendly and helpful customer service — I’m quite impressed.

  13. EXCELLENT customer serve as usual; real humans, real conversation, no scripts, belligerent sticking to a company line or robot-style refusal to answer questions. REAL interaction, o how we all miss it!

  14. I love Dreamhost. I had a problem with my contact page. The great and knowledgeable support staff guided me every step of the way, and fixed my problem. I can not say enough good things about my experiences with Dreamhost.

  15. Dale, I think you need to consult a systems engineer about your issues; fixing client apps is not something I’d expect a host to do.

  16. I have been a Dreamhost customer for about a month. I transferred to them because of difficulty getting support from my prior provider which did provide phone support. The phone support was nice at first, as long as I didn’t have a serious problem. When the rubber hit the road, however, it was useless.

    What a contrast at Dreamhost! I’m fine with email support if I get a knowledgeable person on the other end. My responses and help were excellent. Most responses were within a couple of hours after the initial contact. Both difficult problems were solved promptly, without blaming Microsoft or Google or Apple, but helping me through. I’m reasonably knowledgeable, so I appreciate the question as to your skill/comfort level at the beginning, which can help sidestep the “reboot your computer” type of answer.

    Hooray Dreamhost!

  17. I had always had great service from Dreamhost. I have hosted all my websites with them. They are reasonable and good.

  18. dirk van velzen December 4, 2015 at 3:12 pm

    It’s solid comfort to know that Dreamhost has my back when I get stuck with a technical problem, which is quite often.

    Tip o’ the hat, Dreamhost. Awesome service and support!

  19. 10/10 because I know very little about computers and WP. DreamHost have always helped out by getting access back into the dashboard, after I either crash through by forgetting my password or stuffing up a plugin. I really have nothing negative to say after over just six months experience with them and WP. I am learning though….

  20. Twice in two years I needed some help from support, and both times the answers came in about 10-12 hours. I have mixed feelings because I can get help within an hour from other providers via phone. Yes, I understand phone support costs more, but I’ve seen so many reviews where a call to a real person would probably have fixed the problem. I like Dreamhost, but as long as I can’t reach someone instantly by phone I won’t use it for anything critical.

  21. NO problem at all!! They solved all my requests!!! Great team in high speed!!!!!!

  22. Christopher Keener December 2, 2015 at 10:06 pm

    This review is for the extremely high recommendation for hosting with Dream Host. Best professional company I’ve purchased hosting from in many many years. Very great prices on VPS and Dedicated servers. I LOVE the servers they are the best my money has been spent on in all of my life. I will be hosting with them for many more years I foresee a great relationship with Dream Host as I make them allot of money as well. Overall best customer support on the entire web!

    Thank you guy and gals, I know what you do and it’s a tough job but a fun one! Keep up the awesome fantastic work and customer support.

  23. I’ve contacted support a couple of times now, at first it was my lack of familiarity with their control panel, But once I got used to that I need some guidance in a couple of areas. The support was great, pointed me in the right direction with links guiding me to explanations and instructions.
    I’m Very Happy – Thanks Guys

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