Tendo ajudado milhares de usuários a escolher um plano de hospedagem na Web e a iniciar seu site, respondemos a praticamente todas as perguntas que você possa imaginar. Aqui estão algumas das perguntas mais frequentes sobre a DreamHost.
Qual plano da DreamHost devo adquirir?
A resposta realmente depende de suas necessidades de hospedagem. Quando estiver começando, basta escolher o plano de hospedagem compartilhada. A DreamHost tem apenas um único plano de hospedagem compartilhada, o que facilita o início de uma conta. Se quiser criar uma loja on-line, recomendamos usar a hospedagem WooCommerce, que foi projetada especificamente para lidar com sites de comércio eletrônico.
A DreamHost consegue lidar com alto tráfego?
A DreamHost é capaz de lidar com alto tráfego. Mas lembre-se de que tudo depende do plano que você escolher. Se o seu site começar a consumir muitos recursos, a DreamHost solicitará que você faça upgrade para um plano superior.
Posso fazer upgrade do meu plano da DreamHost mais tarde?
Sempre recomendamos aos usuários que comecem com os planos menores e façam o upgrade conforme necessário. A DreamHost facilita muito o upgrade para você.
A DreamHost oferece uma opção de pagamento mês a mês?
Sim! A DreamHost oferece a opção de pagamento mês a mês. No entanto, lembre-se de que eles oferecem descontos significativos para acordos de longo prazo.
Posso criar subdomínios na DreamHost?
Sim, você pode criar facilmente subdomínios na DreamHost usando o cPanel.
Tenho que registrar meu nome de domínio na DreamHost?
Não. Embora você possa solicitar um nome de domínio gratuito ao adquirir um plano de hospedagem, não é obrigado a registrar um nome de domínio na DreamHost. Você pode usar Godaddy, NameCheap ou qualquer outro registrador de nome de domínio de sua preferência.
A DreamHost oferece SSL gratuito?
Sim, a DreamHost oferece SSL gratuito em todos os seus planos. Os planos de comércio eletrônico vêm com IPs dedicados e SSL privado.
Preciso comprar os complementos que a DreamHost me oferece?
Não, você não precisa adquirir nenhum complemento no momento da compra. Se decidir que precisa deles mais tarde, você sempre poderá adicioná-los à sua conta.
A DreamHost realmente oferece espaço em disco e largura de banda ilimitados?
Assim como qualquer outra empresa de hospedagem, a DreamHost também anuncia recursos ilimitados. Quando eles dizem ilimitados, isso significa apenas que você não precisa se preocupar com o armazenamento em disco ou com a largura de banda, pois você obtém recursos suficientes para operar um site pequeno em condições normais.
Posso criar um site de comércio eletrônico na DreamHost?
Com certeza. O plano de hospedagem WooCommerce da DreamHost vem pré-configurado com tudo o que você precisa para iniciar uma loja on-line.
My experience with DreamHost has been terrible.
They not have phone support (unless you pay extra), so when my site went down for no reason, all I could do was send an email and wait hours for someone to get around to emailing me back. When they finally did, the email seemed very “canned” and offered solutions that either didn’t address the problem or that I couldn’t do (Like updating my plug-ins when my site was down.) They never fixed anything; I just had to wait.
When my site went down the second time, it was actually because THEY shut my site down to prevent a malicious hacking attack and didn’t bother to let me know. I had to email and tweet them several times throughout the day until I finally got an email back, again, hours later. And even then, they still didn’t fix the problem. I had to continue emailing until I finally got it sorted out. My site was down 12 hours–when all that needed to happen was for them to send me an email to make sure the hacker didn’t get in.
Completely ridiculous. Would NOT recommend.
I typically don’t write reviews but I had to write one for these guys.
I started with Host Mantis (shared hosting) and while the price and speed was fantastic, my site experienced a lot of downtime. The customer service was nothing special, but was good enough to meet the needs. I couldn’t afford to lose visitors due to the downtime so decided to switch!
After reading tons of reviews, I moved to Arvixe (shared hosting again). I quickly realized the server speed was extremely slow. I decided to cancel Arvixe the next day but they gave me one month free and offered to move me to one of their best shared servers. The performance improved but still the site was often extremely slow and again I was afraid to lose visitors. I do have to say the customer service was decent (mostly outsourced though it seems).
I wanted to move my site to a Managed VPS to improve performance. I looked around and Dream Host had fantastic reviews. I saw their prices and the same was being offered at Arvixe for twice the price or more. I decided to try Dream Host.
It’s only been a week and all I can say is I have nothing but all positive things to say about Dream Host. The server speed, uptime, and the customer service have all been fantastic. They helped me migrate my sites and getting issues resolved on the support chat was a breeze! The only thing to keep in mind is that their web-panel is different than the standard cpanel so there’s a bit of a learning curve but hey if you’re tech-savvy, it shouldn’t be a problem. Plus, the Dream Host wiki is a blessing and has tons of useful information. Keep up the great work Dream Host! I will recommend Dream Host to anyone. I would give them 5 stars plus rating!!
I paid for a VPS which was relatively cheap (15 USD/month) only to discover that my databases were still in the shared hosting which was causing my site to be slow and go down, when I contacted DH they informed I needed to buy another VPS for just the MySQL service and 1GB of RAM costs 60 USD per month. Which I have problems to afford and I was not aware of that when I decided to contract the VPS service.
The support is not very good either.
On the other hand I like the Dream Panel it’s very easy and cool, my site usually works well now, but overall I am not a satisfied Dreamhost client anymore.
I had a very bad experience.
I had 4 domains fully hosted, but one of them couldn’t deliver emails to a particular domain, receiving an automatic response from a RBL list. This client needed to deliver those emails urgently.
I followed all the steps that DreamHost gives us to solve the problem,explaining the importance and urgency of the issue, and also started comunicating with the RBL provider who was blocking those emails.
I had absolutely no answer from DreamHost, they moved my case, and 3 months later i receive an email that says: “How well did DreamHost Tech Support serve you?”
Well, DreamHost, you didn’t serve me at all, thanks to you I’ve lost that client, along with a perfect good reputation. Good work! suckers.
Switching to DreamHost has been the best decision we have made in regards to our hosting providers. Top notch service and performance!
A recent technical support chat has me questioning my affiliation with DreamHost.
After some troubleshooting on their end we were told that everything was working fine on the host side and that we should re-install the Zencart software.
Instead, we back-tracked and found an error in our meta-tag.php file that caused our entire site to display as a blank white page. Giving us no access to the admin panel either.
As it turns out, we were missing an apostrophe in our site tagline!!
Chad
I’ve been with Dreamhost for a few years and have never had any issues till now. I requested support and asked the person to look into my domain’s file to try to help me. I was told they would look into the issue, but 24 hours later I received an email from them saying they’ve found “multiple violations of their policies” on my domains. They pointed out very strict terms of service which state Dreamhost is ONLY for website files. Any files not related to the website you have to pay extra to store and they demanded we remove them from our site. So, you pay them for file hosting, and they choose what files you can and cannot upload. So it’s not really your space, although you pay for it… nice. They offer “unlimited space” but won’t let you use it for anything beyond the website itself.
I have used Dreamhost for many years and have been very pleased with their service. I had an issue the other day and they immediately responded; their service was outstanding.
Dreamhosts support process is TERRIBLE!! There is no phone number, they will only work with you via email or Live Chat. I only get tickets resolved when I use the Live Chat option. If I use the email option, I never hear from anyone until 2-3 days later. And then their standard support answer is, “Here is our wiki…” The site seems to have a great idea for WordPress hosting, but the support is God awful. Heck, a user cannot even attach a screen capture to an email sent into the support system!! What kind of TECH support system, does not allow attachments?? Hopefully my issues with them will be resolved soon, so I don’t have to contact their support anymore!! 🙂
I’ve been with Dreamhost for ten years now. It’s had it’s ups and downs. They’re not perfect, but then again what is? I can say with certainty they concentrate on providing excellent webhosting and they are accountable. Most of the time it’s me screwing up and they always respond in a prompt professional manner, solve my problems and let me be otherwise. They don’t inundate me with offers and crap I don’t want, they just provide excellent webhosting. I can use a shell account to work, love that. I hope we can be together another ten years. Dreamhost is excellent. Period.
I had an emergency, a new computer, and was away from home. Waited in line for DH chat Support and problem resolved within minutes after that. Thank you…as always you are the best!
Dealing with DreamHost’s “support” is like Gods way of testing your patience and you better have plenty of it because these clowns don’t have phone support! A web hosting company with NO WEB SUPPORT. They fail to mention that little gem when you sign up.
I purchased a web hosting bundle for a year with these guys – and it’s been a nightmare from day one. I had a simple Word Press site – literally ONE PAGE that took forever to load. When I was able to finally get ahold of someone they told me the WP needed to be optimized. One page! I finally just sprung for Squarespace and redirected my DNS and haven’t had problems since with hosting
I opened a ticket a WEEEK ago because their email services via IMAP lost all my previous emails and I’ve been gettin boucebacks. Their support team are masters of passing the buck. After waiting nearly 24 hours I get this:
Dreamhost customer since 2005, that’s 10 years as of writing. Why so long? Because the ratio features/price is unbeaten, because support is always very fast and reliable. Overall it’s been 10 good years.
A host with a different panel of the others I’ve used, I enjoyed the possibility of giving access via ssh to my server, because this way end up having greater ease to edit files directly from the server without suffering accessing via ftp, changing and playing files the server again.
However not everything is perfect, do not have the possibility of several FTP servers accessing the same files turned out to be a limiting factor for some of my projects. =/
Our experience with customer support made DreamHost’s service unusable for us. While they were courteous, they were unwilling or unable to help us resolve our initial issues upon setting up service and we were completely unable to get our website started. We will need to cancel our DreamHost service and initiate a new service with another host at some expense to us because DreamHost will still charge us for our domain registration at a rate of more than half of the annual hosting fee, a service our new host would provide for free and a waste of money for our company.
Our webservice was completely unable to navigate to the DreamHost hosted website and customer support was unwilling to provide the information we needed to get this resolved. We could not justify spending any more time (already nearly a week of emails and trial and error) to resolve this issue ourselves to use a service that provides us no support for future issues.
This is very disappointing to me because I have used DreamHost in the past to host a national website and have recommended them highly to clients and friends. This experience clearly changes my opinion of their service. This is very inconvenient because DreamHost’s packages and services are the best fit for our company within our budget.
In my opinion the LiveChat is awesome. As I am abeginner with wordpress I have made use of it a couple of times. Everytime I had a very friendly person, normally in minutes, even if sometimes I had to wait a little (which I consider normal), and my issue was everytime solved rapidly! Thank you very much for this awesome service.
I’ve got nothing but praise for Dreamhost. Once you get to know the back end user interface – which is very different from a typical control panel – it is a pleasure to use and offers a load of extra features. Whenever I email support I get a competent answer within 1-2 hours; I’ve started to use support chat, too, and typically get a response within two minutes. Really awesome!
I’ve been with Dreamhost for 12 years and they’ve been mostly excellent. Any issue is usually resolved within 24 hours and the tech support team aren’t shy with details. Highly reccommened
I have been a happy Dreamhost customer for 7 years now. Whenever I have an issue their support team always provides a quick reply or the tech in their live chat (for emergencies) is always super helpful. I can’t imagine ever using another hosting company!
I´ve been using Dream Host services for 8 years now and I am pretty satisfied with the whole thing. Thank you guys!
As always, fast, helpful and accurate support!
As always, fast and accurate support!
I enjoy your very good service. I found things a bit hard having to put everything in place for the first time. I receive very helpful email replies.
Thanks Philip
I did not need or require anything special from Dream Host so we have been easy clients for them. I wasn’t able to get help to use their email and take advantage from the other “benefits” they offer us. I am not a Techi, so I don’t understand their lingo. They need to realize this.
Only thing, just now that I’m trying to close my account, I cannot do it now but I have to wait for my actual anniversary date. I can’t help but think this is so I forget and another two years get charges to my credit card. We have such busy and stressed lives that the possibility I’ll forget is great and they bet on it.
I’ve recently signed on with Dreamhost, and I’ve enjoyed the experience. Their Control Panel is straightforward and easy to use. Online support is fast and responsive. I look forward to creating many websites with the help of Dreamhost.