Tendo ajudado milhares de usuários a escolher um plano de hospedagem na Web e a iniciar seu site, respondemos a praticamente todas as perguntas que você possa imaginar. Aqui estão algumas das perguntas mais frequentes sobre a DreamHost.
Qual plano da DreamHost devo adquirir?
A resposta realmente depende de suas necessidades de hospedagem. Quando estiver começando, basta escolher o plano de hospedagem compartilhada. A DreamHost tem apenas um único plano de hospedagem compartilhada, o que facilita o início de uma conta. Se quiser criar uma loja on-line, recomendamos usar a hospedagem WooCommerce, que foi projetada especificamente para lidar com sites de comércio eletrônico.
A DreamHost consegue lidar com alto tráfego?
A DreamHost é capaz de lidar com alto tráfego. Mas lembre-se de que tudo depende do plano que você escolher. Se o seu site começar a consumir muitos recursos, a DreamHost solicitará que você faça upgrade para um plano superior.
Posso fazer upgrade do meu plano da DreamHost mais tarde?
Sempre recomendamos aos usuários que comecem com os planos menores e façam o upgrade conforme necessário. A DreamHost facilita muito o upgrade para você.
A DreamHost oferece uma opção de pagamento mês a mês?
Sim! A DreamHost oferece a opção de pagamento mês a mês. No entanto, lembre-se de que eles oferecem descontos significativos para acordos de longo prazo.
Posso criar subdomínios na DreamHost?
Sim, você pode criar facilmente subdomínios na DreamHost usando o cPanel.
Tenho que registrar meu nome de domínio na DreamHost?
Não. Embora você possa solicitar um nome de domínio gratuito ao adquirir um plano de hospedagem, não é obrigado a registrar um nome de domínio na DreamHost. Você pode usar Godaddy, NameCheap ou qualquer outro registrador de nome de domínio de sua preferência.
A DreamHost oferece SSL gratuito?
Sim, a DreamHost oferece SSL gratuito em todos os seus planos. Os planos de comércio eletrônico vêm com IPs dedicados e SSL privado.
Preciso comprar os complementos que a DreamHost me oferece?
Não, você não precisa adquirir nenhum complemento no momento da compra. Se decidir que precisa deles mais tarde, você sempre poderá adicioná-los à sua conta.
A DreamHost realmente oferece espaço em disco e largura de banda ilimitados?
Assim como qualquer outra empresa de hospedagem, a DreamHost também anuncia recursos ilimitados. Quando eles dizem ilimitados, isso significa apenas que você não precisa se preocupar com o armazenamento em disco ou com a largura de banda, pois você obtém recursos suficientes para operar um site pequeno em condições normais.
Posso criar um site de comércio eletrônico na DreamHost?
Com certeza. O plano de hospedagem WooCommerce da DreamHost vem pré-configurado com tudo o que você precisa para iniciar uma loja on-line.
Great customer service with super fast response rate, easy to understand.
DreamHost continues to be one of the most amazing hosting companies I have ever used. I have been on a three year hiatus after trying a competitor to save a few bucks. After a relatively painful experience with that company, I am back to DreamHost and delightfully surprised to see that “nothing changed” since I left (except to have gotten seemingly better). I am excited to be back as a DreamHost customer!
Excellent customer service! I used the chat feature and got a response to my question within a few minutes. The representative helped me quite a bit. Keep up the great job!
Dreamhost’s customer service is world class level. Very topnotch! Their team members – their Live Chat staff in particular – are very friendly and helpful and really know their job.
Dreamhost is a great service with knowledgeable staff, I have over 200 domains on Dreamhost and I haven’t had any clients or any problems that I could not solve using their service.
It took Dreamhost over 24 hours to respond to my urgent support request (I had both of my sites down due to PHP upgrade that Dreamhost forced upon me). Unbelievable!!! If you look for hosting, look eslewhere.
I don’t deserve DH. They should find another customer that can treat them as good as they treat me.
Dear Dreamhost,
Thanks for making me feel so special with your super service and smart advisors. Can I buy you dinner? You can order anything you want.
Warmly,
dunker.
They are super fast and efficient. The chat option always brings quick, concise answers and problems that take other hosts hours to fix are normally fixed under 3 minutes at Dreamhost. They really are a dream host. seriously.
Recently created a WordPress site for my church and changed their hosting over to DreamHost. I’ve gotten wonderful service for everything from getting the domain switched over to email servers to setting up a testing area before the site went public. The support staff really knows their stuff and get back to you in a timely manner. I’ve very pleased with DreamHost!
I have been with dreamhost since 2007. They have always returned emails within 24 hrs with helpful info and a good attitude, and I can’t remember any downtime. There might have been some, but not enough to even remember. They have good prices and great help. I am technical enough that I do not need immediate help over the phone, so I can speak to that service, but anything you need, they have. I recommend them highly.
Dreamhost was very helpful and answered all of my questions fast and efficiently. The support staff was also very nice and knew what they were talking about. I appreciate the great customer service! It’s hard to find.
I have used DreamHost now for MANY years and never had any problems, they are a fantastic business that offers decent support and an awesome service.
Truly excellent customer service and all round great service in general from Dreamhost, I cannot recommend highly enough – by far the best hosting providers I have ever used. Customer service/technical support especially is top class, they really go the extra mile and treat customers like actual people (who matter). I switched from Bluehost due to awful customer service and couldn’t be happier. Would recommend Dreamhost to anyone very happily.
At first, I was skeptical about no-phone support but my issues was quickly and completely resolved using chat and than via their built-in communication tool. In addition to their superb WordPress hosting they scored high with me on the customer service. This is a winning combination!
After being with DreamHost for 1+ years as a designer, here are a few consistent things I have noticed:
1. Easy integration of WordPress at no additional charge.
2. No hidden fees. Their services are exactly what you’d expect and more.
3. Quick and courteous customer service.
Also, Dreamhost is one of the rare company’s that have made me feel a sense of steadfast partnership with, and to me that is simply something that money just can’t buy.
Fantastic support. They responded quickly and solved my problem. Thanks Dreamhost!
The best! On time and very patient on explaining stuff, thank you guys!
Always proactive with support, and often will resolve issues themselves (and explain what was wrong) instead of just supplying a wiki. But also their wikis are super helpful.
In a world where customer service seems so very poor, Dreamhost are always just brilliant, quick, and efficient. They really have always been so kind and dealt with any issues I have had whether complex or very simple. Great job folks!
Gotta love Dreamhost. I have been doing some work for clients who use a host called ‘Go Father’ or similar, and told them to shove all of it last week. By comparison Dreamhost is a savior. Excellent support, no hidden costs.
This specific event: it, well…SUCKED. There’s just no other word for it.
In trying to pay hosting fees, the date and CVV fields wouldn’t hold data and I couldn’t complete my purchase. Upon contacting DH Chat, I explained everything and got a lot of silence and “I don’t know what to say.” Then more silence. When asked if seriously stating that he couldn’t help with me GIVING money to DH, I got minutes of silence. Still not sure if I paid once, 5 times or notation all! DH needs a person who is customer centric as well as the tech folks.
I’m in love with DH! they’re absolutely the best!!
Fantastic tech support. Within the space of a couple of days (over the weekend, no less!) I contacted them several times with some really confounding issues with my website, and they handled them all promptly and professionally. I could tell they were tough problems, but they worked at them until it was all resolved. Can’t thank them enough.
I’m using DreamHost for who knows how many years, and in the very few times that I needed support, the response was quick and professional.
This is definitely something to take into consideration when choosing who to work with.
In general I feel that the people in DreamHost love their job and you can see it every time you interact with them.
Keep up to good work!