Tendo ajudado milhares de usuários a escolher um plano de hospedagem na Web e a iniciar seu site, respondemos a praticamente todas as perguntas que você possa imaginar. Aqui estão algumas das perguntas mais frequentes sobre a DreamHost.
Qual plano da DreamHost devo adquirir?
A resposta realmente depende de suas necessidades de hospedagem. Quando estiver começando, basta escolher o plano de hospedagem compartilhada. A DreamHost tem apenas um único plano de hospedagem compartilhada, o que facilita o início de uma conta. Se quiser criar uma loja on-line, recomendamos usar a hospedagem WooCommerce, que foi projetada especificamente para lidar com sites de comércio eletrônico.
A DreamHost consegue lidar com alto tráfego?
A DreamHost é capaz de lidar com alto tráfego. Mas lembre-se de que tudo depende do plano que você escolher. Se o seu site começar a consumir muitos recursos, a DreamHost solicitará que você faça upgrade para um plano superior.
Posso fazer upgrade do meu plano da DreamHost mais tarde?
Sempre recomendamos aos usuários que comecem com os planos menores e façam o upgrade conforme necessário. A DreamHost facilita muito o upgrade para você.
A DreamHost oferece uma opção de pagamento mês a mês?
Sim! A DreamHost oferece a opção de pagamento mês a mês. No entanto, lembre-se de que eles oferecem descontos significativos para acordos de longo prazo.
Posso criar subdomínios na DreamHost?
Sim, você pode criar facilmente subdomínios na DreamHost usando o cPanel.
Tenho que registrar meu nome de domínio na DreamHost?
Não. Embora você possa solicitar um nome de domínio gratuito ao adquirir um plano de hospedagem, não é obrigado a registrar um nome de domínio na DreamHost. Você pode usar Godaddy, NameCheap ou qualquer outro registrador de nome de domínio de sua preferência.
A DreamHost oferece SSL gratuito?
Sim, a DreamHost oferece SSL gratuito em todos os seus planos. Os planos de comércio eletrônico vêm com IPs dedicados e SSL privado.
Preciso comprar os complementos que a DreamHost me oferece?
Não, você não precisa adquirir nenhum complemento no momento da compra. Se decidir que precisa deles mais tarde, você sempre poderá adicioná-los à sua conta.
A DreamHost realmente oferece espaço em disco e largura de banda ilimitados?
Assim como qualquer outra empresa de hospedagem, a DreamHost também anuncia recursos ilimitados. Quando eles dizem ilimitados, isso significa apenas que você não precisa se preocupar com o armazenamento em disco ou com a largura de banda, pois você obtém recursos suficientes para operar um site pequeno em condições normais.
Posso criar um site de comércio eletrônico na DreamHost?
Com certeza. O plano de hospedagem WooCommerce da DreamHost vem pré-configurado com tudo o que você precisa para iniciar uma loja on-line.
DH support was excellent! Quick and the operators solved all my problems!
Sometimes hard to get through to but when you do, they are quite helpful. I find the site interface quite easy to use especially for people who are comfortable with FTP and uploading their own cocntent. A good starter service.
Dreamhost has been amazing. Their customer service has been spot on and instantaneous. I am extremely happy with all they have done for me especially as I am learning as I go. Great job dreamhost!
We have been with DreamHost for almost 13 years and haven’t regretted it for a second. They are affordable, reliable, and their Customer Support is incredible. My last support inquiry was literally resolved within 10 minutes. I would give them 10 stars if I could.
Dreamhost has gotten arrogant. As much as their competitor (the one with the scantily clad women in their ads). When is unlimited space not unlimited? Well, it’s not unlimited when they say it’s not. We are serving up our own content and we are serving the community. DH has chosen the path of profit over promises. We plan to look elsewhere. I have contacted tech support and they were not helpful at all.
Dreamhost Support is absolutely amazing! They are always very quick to answer and very helpful.
Awesome fast support with real answers, rather than the usual “have you restarted your computer”.
10 out of 10.
I have used DH for over 10 years now, and I have had 100% – 99.7% up time. The support is always super helpful with my request. Their control panel is one of the best, CPanel can’t even compete!
Great company and I have never had any issues.
I was promptly served, my question answered, my problem easily solved. Need I say more?
Love this amazing company. The Interface is extremely easy to use and I have had no issues. I have contacted support with questions and they get back to you in a very timely fashion and are extremely helpful and knowledgable. I landed at Dreamhost by accident but it was a great find. I’m loving the experience here.
On the few times that I’ve posted issues with DreamHost, their responses were quick, professional, and took good care of the problem.
When they needed more information from me, they were clear on what they needed. Recent example: a redesign of the Panel side menu seemed to fail on Safari for me, but work on Firefox. They couldn’t reproduce the problem, so asked me for a little more testing. Testing on my end showed that the problem, though reproducible earlier in the day, had now “healed”. All good, and very professionally dealt with on their end.
I’ve been consistently happy with their responsiveness, and the sense that there’s a real human on the other end, doing what he or she can to help out.
Dreamhost support responded quickly and clearly. Problem resolved. My experience was great.
I have NOT had success with DH support. My site has been attacked by a spambot and over a week later, the issue is not resolved. The site has now been taken down by DH due to the large number of log files being generated. My submitted tickets are being answered (but not all) with a link to a knowledge base article and not always specific to even my issue. There is no ownership of customer support tickets and they seem to be closing them faster than I can open them as long as they provide a link to a support article. Very dissatisfied with DH at this point and am contemplating going back to my former hosting company as their customer service was impeccable.
Dreamhost has lived up to its name. It is a dream come true to have reliable hosting and a great support staff available for my websites.
The best support by far that I have seen. I had to move 3 sites to them and it worked very well without issues. I´ve only been a customer for about 2 weeks now but so far 10/10.
Amazing, reliable, fast customer service. Enough said.
I was never contacted by tech support. My rating for them would be a 0.
The most amazing and professional tech support i have ever encountered. They have set the standard for customer support. After experiencing such unprofessional and unhelpful customer service from other hosting companies, I really appreciate how kind and fast dreamhost is! They are so incredibly patient and understanding!!
Dreamhost always be there when we need help.
They are fast and reliable with all their services.
Thank you, Dreamhost!
A unique experience, it’s really a great company deserves respect.
It is almost boring starting an online chat session with Dream Host. They always have a prompt and courteous answer. Is there any way to clone DH support more widely?
Quick response that solved the problem. As usual, Dreamhost support was solid.
DreamHost’s Help techs are awesome! Very helpful and patient. Thank you!
Loved working with Dreamhost. My issues were resolved within no time even though the issues were not with Dreamhost. The customer service executives were prompt and knowledgable to resolve the issues and pointed me in the right direction. Kudos team!
I’ve been using Dreamhost hosting for a few years, and I’m very happy with them. On the rare occasions I’ve gone to their support team, their responses have been quick, helpful, and friendly. 5 stars!