Ayant aidé des milliers d’utilisateurs à choisir un plan d’hébergement web et à démarrer leur site web, nous avons répondu à presque toutes les questions auxquelles vous pouvez penser. Voici quelques-unes des questions les plus fréquemment posées à propos de WP Engine.
Comment savoir si WP Engine me convient ?
WP Engine est une solution d’hébergement WordPress gérée. Bien qu’il vous offre une tranquillité d’esprit en prenant en charge tous les aspects techniques de l’optimisation de votre serveur pour en améliorer les performances, la réalité est qu’il ne s’agit pas de la bonne solution pour tout le monde. La plateforme est principalement destinée à quelques segments de clientèle, comme les PME, les agences, les développeurs, les entreprises et les spécialistes du marketing.
WP Engine est une bonne solution pour vous dans les cas suivants.
- Facilité de gestion: Vous bénéficiez d’une configuration d’hébergement finement ajustée qui est construite spécifiquement pour faire fonctionner les sites WordPress. Vous pouvez ainsi vous concentrer sur ce qui est important pour votre entreprise sans avoir à gérer des tâches fastidieuses d’administration du système.
- Vitesse: Pas besoin d’installer des plugins pour augmenter la vitesse de votre site, tels que CDN ou des plugins de mise en cache. Si vous êtes sur un environnement d’hébergement WordPress géré, la vitesse de votre site est assurée.
- Sécurité intégrée: Les sociétés d’hébergement WordPress infogérées fournissent une sécurité à toute épreuve sans que vous ayez à gérer des plugins de sécurité WordPress complexes. Ils proposent également des mises à jour automatiques du noyau de WordPress pour s’assurer que vous utilisez la dernière version et que votre site est protégé contre les vulnérabilités connues.
- Environnement convivial pour les développeurs : Vous avez besoin de fonctionnalités conviviales pour les développeurs comme l’accès SSH, WP-CLI, Composer, Sequel Pro et Git. Vous avez également besoin d’un outil d’environnement de mise en scène en un clic qui facilite la construction de sites avant de les pousser en production.
- Support supérieur: Vous pouvez également compter sur des professionnels de l’assistance hautement qualifiés qui connaissent les tenants et les aboutissants de votre site WordPress et de votre serveur.
En quoi WP Engine diffère-t-il des autres options d’hébergement WordPress ?
WordPress étant la plateforme de création de sites web la plus populaire, de nombreux hébergeurs proposent un hébergement WordPress qui met l’accent sur la facilité de création d’un site WordPress. Avec de telles options d’hébergement, vous n’avez pas besoin de passer par une étape supplémentaire d’installation de WordPress car ils sont livrés pré-installés avec WordPress.
WP Engine va au-delà d’une solution d’hébergement WordPress gérée et fournit un grand nombre d’outils différents pour vous aider à réussir dans votre entreprise, comme l’outil de mise en scène en un clic, l’analyse de contenu WordPress et plus encore. Plutôt que la commodité, il met l’accent sur la performance qu’il offre. Outre le choix d’un plan d’hébergement, vous n’avez rien d’autre à faire pour améliorer les performances de votre site. En fait, WP Engine vous empêche d’installer des plugins de mise en cache, de CDN et de sécurité sur votre site car ils sont gérés par eux-mêmes. Ainsi, vous pouvez vous concentrer sur ce qui compte pour votre entreprise sans avoir à gérer les tâches d’administration du système.
Pourquoi devrais-je choisir WP Engine alors que je peux gérer le même volume de trafic et obtenir plus d’espace de stockage pour un prix comparativement plus bas chez d’autres fournisseurs ?
Alors que d’autres fournisseurs d’hébergement gèrent la même quantité de trafic pour un plan moins cher, l’avantage de WP Engine est qu’il fournit une vitesse de site web exceptionnelle pour tous vos visiteurs tout en vous donnant une tranquillité d’esprit. Vous n’avez pas à dépenser vos ressources pour optimiser les performances de votre serveur. De plus, vous bénéficiez de nombreuses fonctionnalités améliorées qui vous permettent de profiter pleinement de WordPress.
Avec WP Engine, vous payez pour la performance et les outils qu’ils vous donnent pour réussir dans votre entreprise – pas pour le stockage. Si vous avez besoin d’un serveur d’hébergement pour le stockage de médias, vous devriez plutôt choisir un autre service d’hébergement.
Quels sont les plugins limités sur la plateforme WP Engine ?
WP Engine ne vous permet pas d’utiliser certains plugins qui se sont avérés incompatibles avec leur solution d’hébergement.
Les plugins interdits se répartissent en plusieurs catégories.
- Plugins de mise en cache
- Certains plugins de sauvegarde
- Plugins d’accélération du serveur et de MySQL
- Plugins d’articles connexes
- Plugins de vérification des liens brisés
- Plugins de gestion des doublons
- Plugins de courrier électronique
- Autres plugins compromis qui peuvent contenir des codes potentiellement vulnérables.
Quelle formule de WP Engine dois-je choisir ?
Choisir un plan WP Engine est facile. Vous pouvez choisir une formule en fonction de la quantité de trafic que vous attendez.
Lorsque vous débutez, vous pouvez choisir l’offre Startup. Au fur et à mesure de votre croissance, vous pouvez passer à une formule supérieure en fonction de vos besoins.
Où sont situés les serveurs de WP Engine ?
Lorsque vous souscrivez à un plan d’hébergement sur WP Engine, vous pouvez choisir l’emplacement de votre centre de données.
- Etats-Unis (Iowa, Caroline du Sud, Oregon)
- Belgique
- Taïwan
- Tokyo
- Londres
- Francfort
- Sydney
- Irlande
- Montréal
Puis-je mettre à jour mon plan WP Engine plus tard ?
Bien sûr, c’est possible ! Lorsque vous commencez, vous pouvez choisir le plan le plus basique. Au fur et à mesure que vous grandissez, vous pouvez toujours passer à un plan plus élevé en fonction de vos besoins.
Est-ce que WP Engine offre une option de paiement au mois ?
Oui, mais gardez à l’esprit que le plan annuel est le plus avantageux. Vous bénéficiez de 4 mois gratuits sur un plan annuel.
Nothing but positive things for WP Engine. Honestly, it is refreshing to see a service that does deliver on what it promises. There is a reason that we list this service atop our rankings right now! The experiences here have been nothing but positive and there is no beating the lightning speeds that you get here.
I have no doubt that WP Engine is one of the best WordPress hosts in market. Personally I think the recent updates – of not charging on bot visits and increasing support team size, are very positive.
I’ve seen this comment about SEO in a few other places, but no direct example of what it is. What are the issues with SEO so that I can be better informed on how to fix them?
My experience is similar to Greg’s. I think WPE is great for people who don’t really “get” WP, but WPE actually refuses to support the file system customization I usually do. You *must* use wp-content to use their system, if you change your content directory, they won’t support it. I wonder how people using skeleton work with them?
And yeah, they like to blame the “rookie developer”. I don’t think 9 years of almost exclusively WP custom plugin and theme development makes me a “rookie”, but hey, what do I know…I want to change my directory structure. I must be insane.
Thank you for this review. I have always been curious, but never used it on any of my clients site’s because I wasn’t sure. I do believe some people have liked it, but it depends on what they’re needs are. Based on your comment I will pass.
Neil… somewhat surprised to see your comment here :), i see your site is hosted by wpengine. i switched my site see how it goes. so far customer svc has been a mix.
We have run many clients on WordPress Engine and have had mixed reviews with our last experience ranging in the “awful” category. DO NOT go to them if you run a high profile client. Use Linode or similar. They use Rackspace for their hosting (which sucks) so any large scale sites will need to go to a better host since they don’t actually manage their own servers. Here are some issues we’ve run into:
1) Can’t get a db over 700MB or posts records > 50k rows
2) Cron jobs – forget about it
3) Any server to server needed to use ssh2 instead of ssh or command line tools
Just know what you’re getting into.
Big fan of WPEngine, we have 100s of client sites running on our WPE environment.
Pros – high uptime, high performance (sites can handle 100s of visitors at once without nose diving performance), patches are taken care of, CDN is awesome, snapshot and staging site saves our developers 100s of hours of time, site migration plugin makes moving sites easy, support is responsive and 24/7 (a few years ago it wasn’t some there are conflicting things around the web on this)
Cons – some quirks around SEO which are easily fixable, some plugins not allowed but that’s the price pay for security vs convenience, some quirks around caching if you’re using session cookies on the front end, eg if you’re using woocommerce
WPE is over-rated. They have a lot of issues that people not in the know are unaware of. The canonical name wpengine.c causes double indexing on google and DESTROYS SEO. If you try to point the name back to your domain you run into issues with looping. They also force a no index in robots.txt without alerting anyone of doing so. This disallow gets copied over to the live site causing your site to not be indexed by google. Again DESTROYING your SEO. They added this disallow to solve the problem of double indexing, which does not work anyway because google still indexes it (the correct way is to use htaccess). So in the end the site winds up not being indexed and gets points against it from google.
If you approach them with any issue, they blame it on the developer. This is so they can sell you developer services, getting your current developer fired. Imagine your coding a website for someone and someone comes in when you are not looking and puts a disallow on the site. You know the default is to only disallow the admin panel and you never created a robots.txt file, nor do you even have access to the robots.txt file from the sftp. As far as you are concerned it does not exist. You then get a call from your client screaming saying that they spoke with WPE who says it is a common mistake by a rookie developer. As far as I am concerned the only person responsible for the disallow is the person who puts it there. You cant force code and not take responsibility. What other code has been forced that the developer will get blamed for?
We have slower speeds with WPE in comparison to a cheaper route with a collo or digitalocean. Also if you run ads on your site, they have no solution for you. You still need to find a host for your ads, in which case you might as well host wp there as well. Its that or allow yourself to be a part of the game where WPE steals clients with shady business practices that hurt not just the developers but also their own customers.
The site I worked on had great SEO until switching to WPE. The site speeds slow to a crawl at certain points of the day. Not surprising since you are sharing the server with many other sites and they are tightly managing your percentage of that server. Any large spike that happens and you cant serve those requests. They just cant get to it fast enough. They were honest about this from the beginning so kudos to them for not hiding this.
Overall, I do not have all the answers to why we experienced such a large SEO hit. We came from a very fast server and a noticeable slowdown can be seen on analytics once we switched to WPE. This along with the canonical name issue and forced disallow done behind the developers back has definitely not been good for us.
All this said, for someone starting out with less than 80k views a month, WPE may work just fine. If you have high traffic and want to have control over your sites SEO, rather than being grouped into decisions made for hundreds of thousands of sites which may not be right for you, look elsewhere.
WP Engine is ok. They have different ways of doing things and are a bit limiting. e.g. will not allow certain plugins. The support is responsive and they will work to resolve your problems. I found them nice for the most part.
They make things seem easier than they are at times, to sell people on their service. e.g. the idea of instant transfer to them as if DNS delay does not exist. They have some poor recommendations at times. e.g. CName instead of A-Records. This sort of thing benefits them but is not best practice as you cant assign an apex domain to a CName. I found this sort of thing would happen often… they really sell people on the idea that their way is easier and better than everyone else, but going so far as ignoring best practices. This is noticable in their caching as well, which is how they get such great numbers in regards to speed, however it is not best practice to cache so aggressively.
Overall, they are decent. I did not find support any better than other places and was often just thrown a link to a website page when I was searching for answers that intended to dig a bit deeper. The speeds are a bit of an illusion. All said, the pricing is a bit high when you get down to reality.
Neil Sir is still on WP Engine
I am thinking of using them for a client who uses woocommerce for his ecommerce site. What ecom program are you using and could you please provided a link to your sites. I want to see how fast they are?
Thank you,
Keith
What are you using now, Neil?
Wpengine has its own benefits as well as cons. I used it and it worked pretty well for me.
Following are some cons that I experienced with WPengine
I am pretty experience in WordPress, and have tons of experience on Hosting companies… wpengine is just not right hosting company for experience users.
– slow ftp upload speed (i am using 11mbps internet upload speed ISP, so i know)
– site migration (nightmare and confusing)
– not 24/7 customer support
– limited control and options in dashboard.
– display their ads on people ‘s website without permission…
I have used quite a few big name hosting companies through the years but they were all the hosting companies that sell their service by price and with the 99.9% uptime promise which is usually pure BS. After years of issues with downtime over an hour at a time slow speed spells and tech support totally denying there was a problem, I switched my main WordPress site which is a life insurance website to WP Engine. The change was like going from driving a Pinto to a Mercedes Benz. I now have consistent super speed, great security which is a major factor for a WordPress site and a team of people that handle all of the updates and actually maintain the website. They even keep track of everyones plugins to make sure none of the plugins are prone to problems that consume heavy resources or become security risks. The only thing I can say is you get what you pay for. I wish I new about these people years ago. It could have saved me a ton of aggravation. When you think of the thousands of dollars you can invest into website design, it only makes good sense to use good hosting. A hosting company can either make or break a nice website.
WPEngine requires users to use a strong password. You can’t even set up a user with a “medium” strength password. Just saying 🙂
WP Engine seriously has the best support out there. They are always professional and get back to you quickly. I host a couple of ecommerce sites with them and it is well worth the money for the peace of mind. Having the staging site is so helpful and easy to use instead of having to set up and maintain a separate dev site myself. The daily restore points and being able to make manual restore points has helped me out tremendously when I’ve accidentally broken things lol It really does feel like having an army of WordPress experts at your side. I highly recommend them!
WP Engine is awesome.
I have a number of sites hosted with them.
Super fast, easy backup/restore, staging area to play with changes, and fantastic support.
Hosting is definitely an area where you tend to get what you pay for.
If you have a site that you really care about or that you’re trying to actually make money with, then WP Engine is a no-brainer and absolutely worth it.
I would be careful about saying that WPEngine makes a site practically hacker proof. Because the user has to do their part, too. And if they don’t, like using an easy password into admin, well, the site can be hacked. And WPEngine can not prevent that. Other than that, I love WPEngine.
I switched to WPEngine, they are professional, when I call they answer the phone (even on their cell), and I feel they listen to their customers. The only thing they promise is to work hard, and I think they’ve kept their word.
WP engine and its support staff have been the best in the industry and I can say this as a user of Pagely, web synthesis and Zippy kid so I do know what good support is and I will tell anybody that wants to know is that WPEngine has the best support.
I highly recommend WP Engine’s managed WordPress hosting services. Uptime has been excellent, and the guys at support have always gone out of their way to help me whenever I had any questions or trouble with the site.
I spent the first 6 months of this year researching WP Engine, Page.ly, and ZippyKid as potential hosting providers for build my service platform at WP Valet. After 6 months, I ultimately went with WP Engine
I’ve worked with various hosting providers over the years and WPEngine has provided, by miles, the best support ever. They helped us improve the management and quality of our site massively, particularly through the suggestions surrounding management of staging environments, spam signups/rogue traffic reduction and general maintenance. Furthermore, our site is running smoother than ever, despite continuing to grow in size.
– Tim