Ayant aidé des milliers d’utilisateurs à choisir un plan d’hébergement web et à démarrer leur site web, nous avons répondu à presque toutes les questions auxquelles vous pouvez penser. Voici quelques-unes des questions les plus fréquemment posées sur A2 Hosting :
Pourquoi devrais-je choisir A2 Hosting pour héberger mon site ?
Voici quelques avantages de l’hébergement sur A2 Host ing par rapport à ses concurrents :
- Vous bénéficiez d’un espace de stockage SSD gratuit avec chaque plan
- Choix d’hébergement Linux ou Windows
- Garantie de remboursement à tout moment
- Engagement de temps de fonctionnement de 99,9%.
- Migration de site gratuite
Quel plan d’hébergement A2 dois-je choisir ?
La réponse dépend de vos besoins individuels en matière d’hébergement. Si vous débutez avec un tout nouveau site web, nous vous recommandons de commencer avec le plan d’hébergement partagé d’A2 Hosting. Au fur et à mesure que vos besoins évoluent, vous pouvez facilement passer à un plan supérieur.
Où sont situés les serveurs d’A2 Hosting ?
A2 Hosting possède exclusivement tous ses serveurs d’hébergement web. Leurs centres de données sont situés dans le Michigan, en Arizona, à Amsterdam et à Singapour.
A2 Hosting peut-il gérer un trafic élevé ?
A2Hosting peut sans aucun doute gérer un trafic élevé. Si vous êtes hébergé sur un plan d’hébergement partagé et que vous consommez plus de ressources que vous n’êtes autorisé à le faire, il vous sera demandé de passer à un plan supérieur.
Puis-je mettre mon plan d’hébergement A2 Hosting à niveau ultérieurement ?
Oui, il est fortement recommandé de commencer avec un plan plus petit et de le mettre à niveau si nécessaire. A2 Hosting facilite grandement la mise à niveau.
Est-ce que A2 Hosting offre une option de paiement au mois ?
Oui, A2 Hosting offre une option de paiement au mois. L’avantage est que vous n’avez pas à payer de frais d’installation même si vous choisissez une option de paiement au mois. Ceci étant dit, il est intéressant de noter qu’ils offrent une réduction significative pour les contrats à long terme.
Dois-je enregistrer mon nom de domaine chez A2 Hosting ?
Non, vous ne devez pas nécessairement enregistrer votre domaine chez A2 Hosting. Vous pouvez utiliser Godaddy, NameCheap ou tout autre registraire de nom de domaine de votre choix.
Est-ce que j’obtiens vraiment des ressources illimitées avec l’hébergement d’A2 Hosting ?
Même si les plans sont annoncés comme étant ” illimités ” en termes d’espace disque et de bande passante, la réalité est qu’ils ne sont pas réellement illimités. Il s’agit simplement d’une utilisation “illimitée” basée sur les conditions de service de la société.
Si vous gérez un petit site web ou un blog, il n’y a pas lieu de s’inquiéter, car vous disposerez de suffisamment de ressources système pour le faire fonctionner. Si vous dépassez votre consommation, il vous sera demandé de la réduire ou de passer à un plan supérieur.
A2 Hosting offre-t-il un SSL gratuit ?
Bien sûr, A2 Hosting offre le SSL gratuit avec tous ses plans.
Dois-je acheter les addons qu’A2 Hosting m’offre ?
Non, vous n’avez pas besoin d’acheter d’addons lors de votre commande. Vous pouvez toujours acheter des addons plus tard, si nécessaire.
1. My hosting service was suspended due to extreme incompetence on the part of their billing department which claimed non-payment of an invoice that did not exist.
2. After the invoice was created and immediately paid; 24 hours later, the service has still not been restored nor has any update been provided.
3. This is the second time in as many years that my hosting got disrupted and all my sites were down for more than 24 hours for no fault of mine.
4. The promise of “99.9% uptime commitment” appears to be just an advertisement gimmick.
5. I’ve been their customer for 6 years now but it seems to mean nothing to this hosting company.
6. They have a service number that just keeps you on hold and plays music for 6 minutes before informing you that no one is available to take the call (despite it being regular office hours).
7. Words fail me to describe my extreme disappointment at the quality of service offered.
8. They just leave the customer hanging!!
Hey James, that’s sad to know. Sorry for the inconvenience. You may check out our recommendations in this complete web hosting guide and we hope it helps you find the best hosting for your site.
I have used A2 hosting for about a year. And they limit your resource use and they BLOCK your service for a site if it uses a lot resources. They do not tell you what resource use or anything, they JUST BLOCK your service.
Fixing it is mission impossible. I started with shared, they recommended me to UPGRADE to VPS: BUt the same result. They KEEP blocking my service.
I added WAF and CDN with stack path. But A2hosting don’t have whitelisted the stack paths IPs, so they BLOCK your service anyway. Making them Whitelist the IPS takes days.
Then unblocking the service take an additional day! SO MUCH Downtime!
***************AVOID AT ALL COSTS*******************
Companies response to problem resolution is completely non existant.
When they do reply often it is done so with scarcasm and insults. There are few few technicians within their system that are ok, professional, however this company has an overall approach towards the client that is insulting.
Often it takes 4-6 hours, of not 12-24 hours before they reply. All of this time our site may be down or our emails are non operational
If your company can afford to simply be placed in a que, waiting for one of their tecnicians to decide to resolve your disaster then this is the company for you.
If you need your site up, emails operational and have any expectation of a professional response, or any response for that matter that I highly recommend that you find another hosting company
I agree with many of the reviews here. Their server goes down and it takes days to get back up. But I can understand things like that. What drove me nuts was the unbelievably incompetent support. I begged them for help but all I got in return were replies that sounded like they came from a robot that didn’t understand my problem. After many agents, finally one replied to my specific request, so I replied back with some info to help him solve the problem. 2 days later, instead of an answer, I got the old stock reply that since they haven’t heard from me in 48 hours they assume the problem is resolved. I almost pulled my hair out. I’ve never been ignored and treated like this by any company. I’ve demanded my money back. I expect to hear from them again in 48 hours that everything must be resolved.
Server is down every week , the worst hosting company i ever used. I used them for almost 3 years but they had down time problem again, again and again. You can check their server status before u join. Dont recommend at all.
Do NOT recomend.
It impacted me with 3x slower load times, bounce rate was 300% higher, the visitors drop within a month to half.
Service just awful and 3 days downtime by switching from SiteGround to A2. (Never Again!)
The truth is that they’re shared hosting accounts and even, dare I say, their reseller accounts are not fit even for the most basic of WordPress websites. Sure, if your site just sits there, and serves pages, no problem. But if you need to do any kind of developing, you’ll be throttled in a heartbeat. And speaking of heartbeat, when you do indeed get throttled and your site goes down for a day off and on, until whatever arbitrarily low CPU usage limit you hit is cleared, they’ll say that you need to disable the heartbeat API, and to optimize your site. While that is excellent advice and I highly recommend that to any developer out there, that’s not the cause of the problem. What’s causing it is by saving pages in WordPress, MySQL spikes up. It’s unavoidable. It’s just WordPress. And if you use a robust theme like Divi which I use, a single page save will spike MySQL past their limit and you’ll be throttled. Then when you say, “but I’ve disabled heartbeat, removed unused libraries, disabled WooCommerce cart fragments, etc, etc.” They’ll say to you, “You should seek help from an expert developer or upgrade to a VPS”. Not helpful. So bottom line…. For WordPress websites, there are a ton of good hosting alternatives out there for basic and advanced needs. Don’t even try with one of their shared plans, you’ll be sorry. WPEngine out of Austin is a great choice for clients with single websites. And if you have many sites and insist on sticking with A2, don’t settle for anything less that a full on VPS with min 4-6GB ram and maxed out cores. (approx $100/mo).
I moved all my domains, web services to Asphostportal. Their service becoming more unreliable. I have 5 websites with them, 3 for ASP.net site and the other subdomains for WordPress. Their server crashed and been down for more than a week. They are unable to recover the files, support is virtually non existent, chat support is joke. The never answer your phone call, maybe someone will answer, but after an hour or so, you get disconnected. I really disappointed with their service. Unbelievable!
do not trust in any way what they say about 99.9% Uptime the server go down all the time 1 time a week…. we was whit them for 2 years and we always had problems and they dont care at all of what you are loosing….. trust me and avoid this provider
Transferred 10 sites over to them yesterday and 5 to go.
Speed is ok but support is diabolical 2/10.
Clear and easy server (Tomcat) configuration with quick deployment and low starting prices. Prompt reply from technical department showing concern and giving the feeling that one can rely on them.
Working with A2 Hosting is always a pleasure. They get your answers in a timely manner. Thank you.
You Have to experience yourself to believe on how good the a2hosting service and support really is
Support fast and Very good, A2hosting value 5 stars
Support is wonderful! They were quickly trying to get me over to my new swift server! I really appreciate how seriously they were taking my request for ASAP switching over as I have an anxious client that wants my site up ASAP!
Customer Service means everything when it comes to services one depends on. In this regard, A2hosting excels. Support (both tech and billing) has always been friendly, efficient, and responsive. The whole feeling of the group at A2hosting is one of cooperation and high standards.
I give this company highest marks — on customer service and on every aspect of web-hosting, speed, reliability, cost, available plans, and, most of all, that one feels valued as a customer — it’s not “just words,” they do just what they promise!
Switched our small Church WordPress website to A2. Whole process took less than a day with A2 doing all the migration work for free. Installation of Let’s Encrypt ssl certificate amazingly easy. Very pleased customer!
Good for wordpress users, fast server, and offer free SSL. They transfered over all my cpanels and email from other hosting fast and efficiently.
Great support, with fast and accurate replies, thank you
A2 has been super helpful in my early days… Quick support from very nice people. A+ all day long!
Awesome support. My query was solved in 2 hrs. My query was attended in 90 secs on phone that’s awesome
A2 hosting is extremely comprehensive and detail oriented. Support is almost always immediate, with clear and precise explanations.
Great hosting and Great support.
A2 is the best in the business!
A2 hosting has the best support and migration team in the business. Because of the nature of my primary site and 11 add-ons, I knew the migration may not be easy, and it was not. However, between the migration and support team the problems were over come quickly and I’m up and running. Communication was excellent. I was quickly kept informed by way of e-mail every step of the way. Their explanations and instructions were clear and very easy to follow. I have already moved two clients over to A2 and will be moving more to A2 in the near future. I could not be more pleased with their service and I look forward to a long relationship.
Incredibly fast support, detailed replies within minutes or even seconds. After upgrading from swift to turbo shared hosting, my webpage loading speed exploded from 5 seconds to less than 1 second in 10 countries….I was blown away!