Tendo ajudado milhares de usuários a escolher um plano de hospedagem na Web e a iniciar seu site, respondemos a praticamente todas as perguntas que você possa imaginar. Aqui estão algumas das perguntas mais frequentes sobre a DreamHost.
Qual plano da DreamHost devo adquirir?
A resposta realmente depende de suas necessidades de hospedagem. Quando estiver começando, basta escolher o plano de hospedagem compartilhada. A DreamHost tem apenas um único plano de hospedagem compartilhada, o que facilita o início de uma conta. Se quiser criar uma loja on-line, recomendamos usar a hospedagem WooCommerce, que foi projetada especificamente para lidar com sites de comércio eletrônico.
A DreamHost consegue lidar com alto tráfego?
A DreamHost é capaz de lidar com alto tráfego. Mas lembre-se de que tudo depende do plano que você escolher. Se o seu site começar a consumir muitos recursos, a DreamHost solicitará que você faça upgrade para um plano superior.
Posso fazer upgrade do meu plano da DreamHost mais tarde?
Sempre recomendamos aos usuários que comecem com os planos menores e façam o upgrade conforme necessário. A DreamHost facilita muito o upgrade para você.
A DreamHost oferece uma opção de pagamento mês a mês?
Sim! A DreamHost oferece a opção de pagamento mês a mês. No entanto, lembre-se de que eles oferecem descontos significativos para acordos de longo prazo.
Posso criar subdomínios na DreamHost?
Sim, você pode criar facilmente subdomínios na DreamHost usando o cPanel.
Tenho que registrar meu nome de domínio na DreamHost?
Não. Embora você possa solicitar um nome de domínio gratuito ao adquirir um plano de hospedagem, não é obrigado a registrar um nome de domínio na DreamHost. Você pode usar Godaddy, NameCheap ou qualquer outro registrador de nome de domínio de sua preferência.
A DreamHost oferece SSL gratuito?
Sim, a DreamHost oferece SSL gratuito em todos os seus planos. Os planos de comércio eletrônico vêm com IPs dedicados e SSL privado.
Preciso comprar os complementos que a DreamHost me oferece?
Não, você não precisa adquirir nenhum complemento no momento da compra. Se decidir que precisa deles mais tarde, você sempre poderá adicioná-los à sua conta.
A DreamHost realmente oferece espaço em disco e largura de banda ilimitados?
Assim como qualquer outra empresa de hospedagem, a DreamHost também anuncia recursos ilimitados. Quando eles dizem ilimitados, isso significa apenas que você não precisa se preocupar com o armazenamento em disco ou com a largura de banda, pois você obtém recursos suficientes para operar um site pequeno em condições normais.
Posso criar um site de comércio eletrônico na DreamHost?
Com certeza. O plano de hospedagem WooCommerce da DreamHost vem pré-configurado com tudo o que você precisa para iniciar uma loja on-line.
Dreamhost’s quick and friendly customer service helped me get back up and running in no time…five stars.
Dreamhost has always come to the rescue when needed and very promptly, too.
Thank you.
Great tech support, no BS like other hosting sites, no waiting on hold, just submit a ticket and receive a fast and thorough response. Love DreamHost!
Recently contacted Dreamhost re a non profit site that has changed hands so many times it was a little tough getting follow up. Dreamhost offered the support they could within privacy parameters. While their efforts were not the final straw, they were certainly one of several approaches that has finally brought a resolution to this issue within grasp. As new webmaster for this site, I am looking forward to seeing the support Dreamhost offers first hand.
Even when I’m in a shitty mood from solving tech issues of my own making anyone from dreamhost tech support has cheerfully (and effectively) helped. I’m very grateful to be hosted by a company with a bit of soul.
Our not-for-profit organization has been the beneficiary of DreamHost’s free hosting for many years. In the course of that time I’ve had several interactions with the DreamHost support staff. Their responses have always been quick and helpful. We benefit greatly by being a DreamHost “customer.”
They were very responsive and helpful. I am not sure what went wrong but I was getting an incorrect error message, they fixed the issue and completed the one-click process for me.
I have had very positive experiences with Dreamhost tech support. A few key examples:
– we deleted a user account for an employee who left the company, not knowing that would delete the sites associated with that user. A Dreamhost support tech had the problem resolved within about 30 minutes (sites restored from backup)
– We moved from a VPS to a dedicated server. A few things didn’t move over cleanly, and I got help within minutes from Dreamhost.
– A month or two after the move to dedicated server, I noticed that we were still being billed for the VPS. I had forgotten to turn that VPS off. I reached out to Dreamhost to get help shutting it down, and without me even asking, they credited my account for two months of VPS service, since we really hadn’t been using the VPS.
Our non-profit has been taking advantage of their free non-profit hosting, and it’s been wonderful. We recently interacted with their support team, and they were quick and professional.
I set up a hosting account for my emails and all went well until I tried to switch to dream hosting so that I could set up a WordPress site.
When I tried to register the domain, I received a message saying it can’t be done because a sub domain was created. When I reached out to customer service I got zero response. It’s 3 days later and need the site up and designed by September 1st, therefore If I don’t here back by tomorrow with a solution, I’m dropping Dreamiest but only after switching to another host.
I am glad I am hosting my web site with you! I don’t often seek help but you always come up trumps with advice, so thank for that!
I would say however that I am not a techy savvy person (being a Yoga teacher 😉 ) and so sometimes I find your answers to my questions a little over whelming with ‘techy speak’ and am left feeling I still don’t know how to resolve my problem on my own.
Just this week I thought my web site had been hacked and you came to the rescue very quickly and sorted as much as you could your side and then gave me advice as to how to protect and update my site going forward but some of the items I just couldn’t understand so I went on your very quick instant online chat and for security reasons the lady there could not take me through things incase there was a breach or something…so I haven’t done what you emailed me to do coz I still don’t understand how. I need hand holding….so what then?
Anyway….I am still happy to be with you guys!
Blessings
Gina Hardy
I’ve used Dreamhost for several years now and have had nothing but GREAT experiences! First of all, the dashboard is pretty self-explanatory and most things are very easy to figure out as is. Secondly, their wiki articles for help are often all I need to clear up a question or figure out something I may not be certain how to do (I am not the most advanced web designer on earth). Lastly but not least, on the few occasions I’ve needed to contact customer support, they have been absolutely fantastic, helping me work through what I’m trying to do with patience, and extensive knowledge that is actually kind of mind-blowing. I’ve never worked with any company for any reason that has better support than Dreamhost! Highly recommended!
Excellent Support and services , Thank you Dreamhost Team 🙂
The customer service with Dreamiest is excellent! They are very responsive and quick to provide solutions
I’m new with DreamHost, I seen there services very nice with accepted prices and realy feel good when finished chat with one of there agent .
Thank you:)
Someone (or something?) hacked my web site, and I do not have much experience with managing web matters myself. However, dreamhost customer support responded to my request for help immediately, and offered suggestions for fixing the problem myself (which worked) and how to prevent it from occurring again. I am very happy with dreamiest.
I had a problem getting data from a Ninja form. Email addresses with common domains were getting blocked. My initial response from DreamHost support didn’t address the issue, but that was due to my confusing tests. Once I clarified the issue I got a quick and useful response. The problem was in my Ninja forms options. They explained their blocking process and I was able to easily fix it in my forms options. I’m very happy with the prompt support I received and their willingness to go the extra mile.
This is my first experience using WordPress for web design and I really appreciate the tight integration they offer with the application. Five Stars!
New to hosting with Dreamhost, our first ‘oops’ on our page, our fault. The support team was able to fix quickly and we are back online with full access. Thank you!
Dreamhost as always helps those in need and the process was quick and easy. Thank you again!
Camilla Ross
I’ve been a Dreamhost customer since about 2002. I love their control panel and ease of use. Their prices for their quality of service are great, and you feel like you’re doing business with good guys.
Dreamhost’s shared hosting is a good place to host a low traffic blog.
Caveats:
For higher-traffic sites, you’ll probably want a VPS, and Dreamhost’s prices for VPS are on the high end.
If you want to forward email from your custom domain to Gmail, you’ll find that Gmail penalizes mail from Dreamhost significantly, slowing delivery down. I had to move my primary domain from Dreamhost to Hover to avoid this penalty.
My questions were answered right away, as in the past. That’s why I stay loyal to Dreamhost.
We use Dreamhost for a simple WP website and a few mailing lists (using their mailman interface) . It’s very inexpensive, so I have little reason to complain. There has been the occasional email issue (stuck mail because of a hung process on the mail server or similar) and the occasional slow WP site. Tech support has been good, competent, and responsive, if sometimes a bit slow to reply to a submitted problem. Good value, I say.
My web identity was hacked and all my copyrighted material was stolen and hosted on DreamHost. Well, they did respond to my issue quickly, but provided very little help other than to tell me to Google how to file a formal complaint. I did, and wrote a formal letter demanding the illegally used content be taken down, however, as a hosting company I feel that DreamHost should have a system already in place for dealing with this huge internet issue.
As a person who had a legal violation against me, it should be EASY and EFFICIENT for me to file a complaint and my PRIVATE INFORMATION should be immediately removed from their servers. As it is, I have had to do a lot of research and work to file my compliant. I believe that all web hosts should have automatic tools for handling such issues and proving who is the real owner of the copyrighted information. Also, all web hosts should have links to legal tools that can be used against the violators of copyright law.
As it is, this is extremely hard to find. Just because Dream Host makes their living hosting websites, doesn’t mean they have no legal responsibility to the public. There is a legal precedent for this; it is called “Duty of Care” and i means that providers of services have a LEGAL OBLIGATION to make sure that the public is not harmed by their business actions. Right now, the public at large can easily be HARMED BY DREAM HOST because they do NOTHING to help protect against COPYRIGHT VIOLATIONS.
We got hacked and Dreamhost saved the day by helping us deal with the fallout. The customer service and tech support was excellent. Fast, friendly and knowledgeable. I highly recommend them.
Never seen such a quick and great customer service. Never. Online chat is a helpful service and they are there…every time you need! Great.