Tendo ajudado milhares de usuários a escolher um plano de hospedagem na Web e a iniciar seu site, respondemos a praticamente todas as perguntas que você possa imaginar. Aqui estão algumas das perguntas mais frequentes sobre a DreamHost.
Qual plano da DreamHost devo adquirir?
A resposta realmente depende de suas necessidades de hospedagem. Quando estiver começando, basta escolher o plano de hospedagem compartilhada. A DreamHost tem apenas um único plano de hospedagem compartilhada, o que facilita o início de uma conta. Se quiser criar uma loja on-line, recomendamos usar a hospedagem WooCommerce, que foi projetada especificamente para lidar com sites de comércio eletrônico.
A DreamHost consegue lidar com alto tráfego?
A DreamHost é capaz de lidar com alto tráfego. Mas lembre-se de que tudo depende do plano que você escolher. Se o seu site começar a consumir muitos recursos, a DreamHost solicitará que você faça upgrade para um plano superior.
Posso fazer upgrade do meu plano da DreamHost mais tarde?
Sempre recomendamos aos usuários que comecem com os planos menores e façam o upgrade conforme necessário. A DreamHost facilita muito o upgrade para você.
A DreamHost oferece uma opção de pagamento mês a mês?
Sim! A DreamHost oferece a opção de pagamento mês a mês. No entanto, lembre-se de que eles oferecem descontos significativos para acordos de longo prazo.
Posso criar subdomínios na DreamHost?
Sim, você pode criar facilmente subdomínios na DreamHost usando o cPanel.
Tenho que registrar meu nome de domínio na DreamHost?
Não. Embora você possa solicitar um nome de domínio gratuito ao adquirir um plano de hospedagem, não é obrigado a registrar um nome de domínio na DreamHost. Você pode usar Godaddy, NameCheap ou qualquer outro registrador de nome de domínio de sua preferência.
A DreamHost oferece SSL gratuito?
Sim, a DreamHost oferece SSL gratuito em todos os seus planos. Os planos de comércio eletrônico vêm com IPs dedicados e SSL privado.
Preciso comprar os complementos que a DreamHost me oferece?
Não, você não precisa adquirir nenhum complemento no momento da compra. Se decidir que precisa deles mais tarde, você sempre poderá adicioná-los à sua conta.
A DreamHost realmente oferece espaço em disco e largura de banda ilimitados?
Assim como qualquer outra empresa de hospedagem, a DreamHost também anuncia recursos ilimitados. Quando eles dizem ilimitados, isso significa apenas que você não precisa se preocupar com o armazenamento em disco ou com a largura de banda, pois você obtém recursos suficientes para operar um site pequeno em condições normais.
Posso criar um site de comércio eletrônico na DreamHost?
Com certeza. O plano de hospedagem WooCommerce da DreamHost vem pré-configurado com tudo o que você precisa para iniciar uma loja on-line.
if you are looking for big problem with your website it is your choice! there is no such worst hosting anywhere. support do nothing. but they have one their own style – at any time you may lose one of database without backup. and support simply tell you – com back later))) support tickets unanswered 48 hours. still site does not work. live chat support can only open your panel and do the same as you can))) do not use dreamhost even it is cheaper.
I came to DreamHost to host a WordPress site. They are very easy to work with and their support is prompt, helpful, and professional. I would recommend them.
Unfortunately, I didn’t have time to learn WordPress tech info so decided to go to a more plug and play website. However, DreamHost was top notch with their guidance and support!
DreamHost has provided excellent service thus far. They have been very helpful and prompt in assisting me in getting an account up and running. Customer service has been patient and courteous. One-click installs are available in the control panel, which is convenient and saves me time. Overall, a very positive experience with Dreamhost up to this point.
I am currently a very peculiar problem on my DH VPS where one of my website running XenForo starts showing MySQL related errors for a small duration of time during the same time every day.
DH people of course blamed the script which is somehow causing this issue. XenForo developers blame a MySQL bug for this issue. Me? I have been offered no resolution by either parties. I am basically on my own.
I am quite happy with Dreamhost otherwise. Their backend is amazingly simple to use. Things usually just work on Dreamhost. Even the customer support excels on simpler requests.
But this particular issue… Since they offer shared MySQL servers even on VPS solutions… They are of very little help to my need. They claim that their MySQL servers are operating optimally during the time I face issue on it. Maybe it is. But my site still becomes kind of glitchy and I can do nothing about it.
I am currently working on starting a MySQL instance on their DreamCloud platform to see if an unshared MySQL server fixes my issue. I would have to do this completely on my own because well it is a non-managed service in the end.
Great customer service, great service overall! I sent a help ticket and got an answer in just a few hours solving my problem. The system is set up well to as to not insult anyone but also provide the necessary information. Fabulous service.
After several years of being customer of DreamHost, in one occasion and tried to switch to another company but the technical support team solve my problems early in most cases, so today I see no reason to change, I remain with Dream Host, and very satisfied.
Our non-profit is so grateful to have dreamhost services and their support. It took quite awhile to learn the control panel and WordPress as this was our first website, but the dreamwiki and support tickets always helped resolve questions and issues. Thanks again so much for your support Dreamhost, we are forever grateful!! 🙂
I have been using Dreamhost for 3 or 4 months and overall I am satisfied with their service. They offer a reasonable cost for a reasonable service and glad I am using their service. I use Tomcat which they clearly will tell you that it is not supported, but will give you sudo root access so it can be installed. I have been able to setup and use Tomcat with minimal issues, but they are not very good about helping in general when the word Tomcat is used in a sentence. The standard reply was we don’t support it even if you are not really needing a solution to Tomcat. Even though they have a knee jerk response the overall service and they will try and help if you prod them to help. I am overall glad that I chose Dreamhost and would recommend them using Tomcat, but be prepared to dig in and figure out solutions to minor issues that may arise without much help.
I had a problem setting up my site, but the DreamHost support team helped me set it the way I wanted it. Great job.
I’ve had my website at one host or another for fifteen years. I’m no server expert, so whenever I have to move and set up at a new host, I’ve got to brush-up on my FTP, MySQL, PHP and all that all over again. And I get just as nervous and anxious as any newbie with their first site. DreamHost support answered my questions quickly and patiently. Setting up was easy. And I must say, their Wiki and Forum are great places to research your questions and allay your fears. I highly recommend DreamHost.
I have had access and received tech support for two years until the most recent incident. When i need some tech support this week, I suddenly did not have the right email. After going back and forth with various representatives to try and determine if I was authorizes to make changes, i got some helpful advice. my site was down for three whole days during a very busy time. Not good enough.
I had a question regarding my renewal for my non-profit organization’s website being hosted by Dream host. Their response was fast and made my day. Thanks Dreamiest!!!
For about 5 years I had a hosting service that was rude, condescending, and problematic. I was afraid to change hosts because I had never moved a WP site before and didn’t want to deal with complications. What’s the saying again? “When the pain of remaining where you are becomes greater than the pain of making a change, it’s past time to make the change.”
I’m a huge fan of Dreamhost. Seriously. I didn’t know hosting could be so good. I had a WP problem last week that I thought was surely out of range of what they offer for support, but I had been trying to fix a login issue for a couple of hours and had only made things worse. Using Live Chat, Dreamhost helped me fix the problem in about 2 minutes. TWO MINUTES.
I’m a fan.
I had a great experience with the customer chat. My issue was resolved within the first 5 minutes of talking to the rep. My old hosting site would either, A. take over a weeks to respond or B. not respond at all. A+ service.
when i have a problem they solved it very fast
So I could not get an answer from the Chat support
they suggested I open a ticket and wait for a response
the ticket promise that the reply would be forthcoming in 24 hours
the ticket was responded to 1 week later
the respondee suggested that if the problem occurred again to contact chat support when the problem manifests again
the problem did not get solved at the point you see!
so the next time it occurred – I contacted the Chat support who were very cheerful! and cheerfully suggested I open a ticket to get a more advanced analysis
4 days after that I got a reply from the ticket saying that the RAM automatically uprates to take account of the 503 errors which keep occurring and cheerfully suggested that I contact Chat Support when the problem occurs again…..
sure enough when the problem occurred I contacted Chat support – who said that they did not really know much about WordPress set ups and he would “reach out” to that department and would I mind terribly opening up a ticket to get a more expert reply…….
Now there is a moral to this tale…..but I really ought to open up a ticket to get the answer to that….
Most of the Hosting Services won’t reply for the queries soon. The person has to wait few days for answer from them. I really satisfied with DreamHost support system and their way of response in short time.
Keep it Up…! Thank You…!
DreamHost wears its name perfectly. Than you for being so responsive and efficient.
I’ve been with DreamHost for years, and have never had an issue! Super pleased with them and how helpful they are. I love their “chat support” feature. I’ve gotten step by step guidance from their staff when I wasn’t sure how to do something on my own. All in all, super happy with DH. I’ve never had a problem :).
Dreamhost responded the next day to my question in a way that enabled me to solve a problem
I didn;t need to have because I learned of built-in Dreamhost tools that did the job of an app that had become a nuisance.
I really like Dreamhost! My sites got hacked a few years back due to a WordPress vulnerability. They worked with me to get everything patched up. I never expected them to support my code, but just host it. But they went way out of their way to help me.
I have about 5 VPS as well. They work well. Super fast with SSD’s.
I have run a small web design and IT company for fifteen years and have used a lot of different hosts, but Dreamhost consistently gives good service and continuously improves. They recently moved all my sites over to an SSD based shared server. which makes my WordPress sites faster. They have a wiki which answers lots of questions if you are a self-study type of person.
They have paid phone support and free email support, which, for the little I pay per month, is the way it should be. My experience with Dreamhost has been 10 plus years and yes, they have gone through growing pains, but when things are not working, most times they are already aware of the issue and posting status updates (i.e. status.dreamhost.com). It was the transparency that first drew me to them (because every host has problems) and in large part, what keeps me. I don’t care if they have problems, as long as they are fixing them. They also work hard to keep spam from getting their outgoing email IP addresses black listed, something that other hosts regularly fail to do.
I wasn’t paid for this feedback and was just happy recently when they randomized a client’ email password because it looks like it had been compromised.
Sean.
Was having Issues with my Host, Decided to move to Dreamhost, Paid for their Most Expensive Dedicateed Hosting Package and I was given the Login Details after many hours (Was Pissed), The Login came after 48hrs and then I contact them asking them to help me Migrate from my Present Host to Dreamhost, I was told that they can’t help me with their Migration.. Even if am to do it myself, their Admin Panel is not Friendly.. I have never heard it from anywhere, Any Host will gladly help their Customer move their Content. I Immediately dislike Dreamhost.. I requested for a Refund and I got back my Money 4 days after… I won’t come near them again.
Exellent support! Quick and obliging.
The Dreamhost customer service team was able to quickly determine my WordPress issue and suggest the right solution on first attempt! A+++