Ayant aidé des milliers d’utilisateurs à choisir un plan d’hébergement web et à démarrer leur site web, nous avons répondu à presque toutes les questions auxquelles vous pouvez penser. Voici quelques-unes des questions les plus fréquemment posées sur GreenGeeks :
Pourquoi devrais-je choisir GreenGeeks pour héberger mon site ?
GreenGeeks est conçu pour être performant tout en étant respectueux de l’environnement. Il offre plusieurs options d’hébergement qui correspondent parfaitement à vos besoins et à votre budget. Pour un chargement rapide des pages et une redondance maximale, ils utilisent des baies de stockage RAID-10 à l’état solide et les dernières technologies de vitesse comme PowerCache, CDN gratuit, etc.
Quel plan GreenGeeks dois-je choisir ?
Cela dépend de vos besoins d’hébergement. GreenGeeks offre une grande variété de plans d’hébergement allant de l’hébergement partagé aux serveurs dédiés. Lorsque vous débutez, vous pouvez choisir leur plan d’hébergement partagé. Au fur et à mesure que vos besoins évoluent, vous pouvez passer à un plan supérieur.
Où sont situés les serveurs de GreenGeeks ?
GreenGeeks est une société basée aux Etats-Unis. Ses centres de données sont situés à Chicago, Phoenix, Toronto et Amsterdam.
GreenGeeks peut-il gérer un trafic élevé ?
Oui, GreenGeeks peut faire face à un trafic élevé 24 heures sur 24. Cependant, assurez-vous de choisir le bon plan d’hébergement qui répond à vos objectifs. S’il s’avère que vous consommez plus de ressources que vous n’êtes autorisé à le faire, GreenGeeks vous demandera de passer à un plan supérieur.
Puis-je modifier mon plan GreenGeeks ultérieurement ?
Bien sûr ! Les plans d’hébergement mutualisé vous offrent un espace web et un transfert de données illimités. Mais vous n’êtes autorisé à utiliser ces ressources que pour l’exploitation d’un site web de petite entreprise. S’il s’avère que votre site consomme plus de ressources que d’habitude, il vous sera demandé de mettre à niveau votre plan d’hébergement.
GreenGeeks propose-t-il une option de paiement au mois ?
Oui. GreenGeeks propose des options de paiement au mois pour ses plans partagés. L’inconvénient est que vous devrez payer des frais d’installation de 15$ si vous choisissez la facturation mensuelle. Vous pouvez renoncer aux frais d’installation en choisissant un plan annuel ou supérieur.
Est-ce que j’obtiens vraiment des ressources illimitées avec GreenGeeks ?
Comme tous les autres fournisseurs d’hébergement, GreenGeeks vous offre un espace disque et une bande passante illimités. Gardez à l’esprit que vous n’êtes autorisé à consommer des ressources que pour l’exploitation d’un petit site web.
Si vous gérez un petit site web ou un blog, il n’y a pas lieu de s’inquiéter car vous aurez suffisamment de ressources système pour le faire fonctionner. Si vous dépassez votre consommation, il vous sera demandé poliment de la réduire ou de passer à un plan supérieur.
Dois-je enregistrer mon nom de domaine auprès de GreenGeeks ?
GreenGeeks renonce aux frais d’enregistrement du domaine lorsque vous souscrivez à un plan d’hébergement. Cependant, vous n’êtes pas obligé d’enregistrer un nom de domaine chez eux. Vous pouvez utiliser Godaddy, NameCheap, ou tout autre bureau d’enregistrement de nom de domaine de votre choix pour l’enregistrement du domaine.
GreenGeeks propose-t-il un constructeur de site web gratuit ?
Oui, vous disposez d’un outil gratuit de création de site web par glisser-déposer pour lancer rapidement un site web sur votre compte GreenGeeks. Vous pouvez également utiliser une plateforme de création de site web comme WordPress pour lancer votre site.
GreenGeeks vend-il des compléments d’hébergement ?
Non, GreenGeeks ne vend pas de modules d’hébergement supplémentaires lors de l’achat d’un plan d’hébergement GreenGeek.
Quelle est la qualité du support de GreenGeeks ?
GreenGeeks offre un support 24/7 via 3 modes : Chat en direct, téléphone et ticket e-mail. Le temps moyen de résolution d’un problème est de 15 à 20 minutes pour l’assistance par ticket. GreenGeeks dispose également d’une documentation complète qui vous aide à comprendre tous les aspects de l’hébergement web.
Greengeeks’ support is over the top.
I haven’t as yet found another host whose front line techs are as knowlegedable as yours as pertains to both Zen and WP, without having to escalate to level 1.
Most I’ve found escalate any time there is a minor tech question. You guys rock for ANYONE running multiple web sites.
Love you guys!
I love this co, I have 2 accounts never used a host or WordPress before , dove straight in and I love the fact they are always on line and always helping, Im still learning Geekism so with this company I would be stumped 🙂
I am of a generation which didn’t get any IT education and trying to launch a new business today is daunting. I have greatly valued the instant interaction I get with all sorts of issues from Greengeeks. I appreciate that I am not made to look stupid because I don’t speak the IT language but do need to use the internet for my livelihood. Thanks and keep up the good work.
I recommend GreenGeeks to all the my colleagues and friends who start talking to me about hosting a website because the price is right and I found the support to be outstanding.
I was moving a site from one provide to GreenGeeks and I needed help with building a test site, removing the old site and deploying the new and installing wordpress. I got outstanding help from GreenGeeks support each time via chat. In some cases it was pointing me to the GreenGeeks support documentation or walking me through the steps or simply handling the task via a simple ticket.
What I noticed was able to use chat on Sunday morning at 6:30 am and got immediate assistance. The support is simply outstanding. They far exceeded my expectations and I can’t see a reason why I would ever use another provider. Long live GreenGeeks!
We’ve been with GreenGeeks for many years now and have also referred clients to them in more than one occasion. If I had to highlight only one reason, I would mention the support team’s response time and service, which are exceptional.
GreenGeeks is phenomenal hosting websites. Their pricing is incredibly reasonable. Their patience to help with any web questions is phenomenal. I don’t know how they do it as with most hosting companies you are just a number but not with GreenGeeks. Other businesses need to learn from their customer service model as they are exceptional when it comes to customer service!
My websites no longer crash all the time like with GoDaddy. No reason for a WordPress website with low traffic to be crashing due to using too many “resources”. Hosting company should be monitoring and making adjustments for hacker traffic. GreenGeeks seems to be doing this. I can’t control all hacker traffic. I do my best, but my site shouldn’t go down because of traffic I’m not inviting. I’ve been very happy with GreenGeeks for years, and I recommend them to my web development clients.
I’ve had several websites run through GreenGeeks for a few years now and it’s the best web host provider I’ve ever used. Not only is it easy to set up and understand, the customer support is fantastic. I’ve never had an issue that wasn’t resolved or a question that wasn’t answered. They are fast, professional, and have made my professional life far easier over the years.
If anyone is looking for a web host, I 100% recommend GreenGeeks.
GreenGeeks is amazing! I had my site on another server (won’t name them) that was so bad and not safe that I dumped them and came here. GreenGeeks web hosting is so easy and good!
I use Drupal so that my daughter or son-in-law can logon and add pages if they want. Green Geeks made it so easy to setup and so so so easy to update when Drupal updates. I was also easily connected to someone to assist with any questions I had.
Their customer service is wonderful unlike the old site which did not have chats, no emails and no phone (no way to contact them for help).
And to put a final excellent note on this they are so reasonably priced.
I will never leave!
GreenGeeks has provided very reliable hosting over the years I’ve used them, made even better by the fact that they are environmentally friendly. I have never had any issues with uptime, speed, or customer service. The pricing is very reasonable as well. I have no reason to consider any other hosting provider at this time or for the foreseeable future.
I joined green geeks having never had a website before. I have been blown away by how easy they have made everything for me, any questions I have had have been dealt with immediately by their support staff. Their site builder is easy to use and the amount of bang you get for your buck is unreal. Plus on top of all that there’s the peace of mind of dealing with an environmentally conscious company. Would recommend green geeks to anyone especially to those first starting out!
We have been using GreenGeeks for more than three years.
Our customers are happy with our uptime for their purchases and our company is happy with both notifications ahead of time and the limited downtime associated with maintenance and system updates.
The user interface is clean and easy to understand. Add-on application(s) and service(s) are simple to locate as each application toolset is categorized based on functionality. This makes using the user interface friendly and easy to both the beginner as well as individuals who may have advanced training and experience to equip their web-sites with powerful tools and services (sql, cloudflare, web usage analytics, wordpress, etc.).
The customer support team is very friendly and helps explain services, add-on configuration options, and is happy to assist its customers as needed.
Our company would recommend GreenGeeks as both an easy to use entry-level web hosting service as well as a web hosting service for those who prefer a friendly, knowledgeable, and outgoing customer support team. Greengeeks is also committed to the environment;
I’ve been singed up with Green Geeks for a few years now. I find the tools they have available to be really easy to use and I’ve been able to host multiple sites with their own database tables for wordpress with no problems. The few times I needed to contact them was really easy.
Would definitely recommend.
Love GreenGeeks! I am an affiliate member and have converted over 20 clients to GreenGeeks web hosting from GoDaddy, Network Solutions, Host Monster and others…
I’m a web designer and business consultant and always recommend GreenGeeks for every project.
Great prices and willing to work out special promos again with current customers to keep them here. Never had any issues with speed, or down time either. Highly recommend!
I’ve been a GreenGeeks customer for more than a few years now, and I have to say I love them! Fast hosting, but most importantly, great support. Five stars.
I really can’t say enough about Greengeeks. I bought their web-hosting and domain name services expecting reasonable service, but they have just continued to please me more and more the longer I have them. They let me know exactly what I need to know (maintenance schedules, domain expiries, etc), and nothing annoyingly more. They value is also very very competitive. But they really pleasantly surprised me with their customer service (I know each guy by name- I’ve chatted with them so often). Again, they are very chill and know their stuff. Overall, they feel like a very pro yet personable company.
I am amazing pleased because its not easy to find that great a deal anymore!
I love Green Geeks. Uptime is almost 100% and the backend/cpanel is super easy to use. Friendly support with no issues whatsoever.
I have switched to GreenGeeks a few years back and have been incredibly satisfied with their service, their reliability and their tech support. I have referred 4 people so far to GreenGeeks, and all 4 have had the same positive feedback.
I was searching for a web service that could not only host my site but transfer it from its original host. GreenGeeks stepped up and took care of it all. When I had questions, they responded to my emails in minutes. What a shining example of great customer service. Plus, their hosting fee is one of the least expensive I’ve found. And they use sustainable energy! Good job, GreenGeeks!
Green Geeks is the best! From the outset, they have provided exceptionally good support to our company. They are always prompt, courteous and never fail to positively address an issue. Most of the time, however, Green Geeks is where it should be – out of sight, out of mind. We know they are there, working in the background to provide exceptional service at an affordable cost.
I’ve had experiences with several other web hosts and they just don’t measure up to Green Geeks.
I highly recommend Green Geeks overall all other hosts.
I switched to GreenGeeks over a year ago after bad experiences with three hosting companies in a row. I have never made a batter decision when it comes to my business. My sites runs fast. There are no problems. When I need to do something “new to me”, I call tech support and they walk me through it. They respond quickly and are ALWAYS helpful. I recommend this company to all my friends.
these guys are simply the best! I’m not saying things don’t go wrong but if they do, that’s very rare and they are ON the problem straight away!! Super fast support online 24/7/236 with 9/10 times instant resolution offered! we are in our 2nd year but before we changed hosts every 3-4 months due to SEVERAL issues that got resolved in a couple of weeks! Furthermore these guys care about the earth hence their name!!!!
Would I recommend them? ABSOLUTELY and UNRESERVEDLY!
By the way, This is a GENUINE UNBIASED feedback as I have no interest to advertise their business, but I must admit I envy them I wish my business was as good as theirs:-))
My needs are simple. With GreenGeeks, I got a good deal on hosting, powered by green energy, and secure email for my “vanity” domain for no extra charge
Reliable, easy to use, good support staff and eco-friendly to boot. We use them to host our business website and have not had any problems in the past 4 years or so since signing up with them.