Ayant aidé des milliers d’utilisateurs à choisir un plan d’hébergement web et à démarrer leur site web, nous avons répondu à presque toutes les questions auxquelles vous pouvez penser. Voici quelques-unes des questions les plus fréquemment posées sur GreenGeeks :
Pourquoi devrais-je choisir GreenGeeks pour héberger mon site ?
GreenGeeks est conçu pour être performant tout en étant respectueux de l’environnement. Il offre plusieurs options d’hébergement qui correspondent parfaitement à vos besoins et à votre budget. Pour un chargement rapide des pages et une redondance maximale, ils utilisent des baies de stockage RAID-10 à l’état solide et les dernières technologies de vitesse comme PowerCache, CDN gratuit, etc.
Quel plan GreenGeeks dois-je choisir ?
Cela dépend de vos besoins d’hébergement. GreenGeeks offre une grande variété de plans d’hébergement allant de l’hébergement partagé aux serveurs dédiés. Lorsque vous débutez, vous pouvez choisir leur plan d’hébergement partagé. Au fur et à mesure que vos besoins évoluent, vous pouvez passer à un plan supérieur.
Où sont situés les serveurs de GreenGeeks ?
GreenGeeks est une société basée aux Etats-Unis. Ses centres de données sont situés à Chicago, Phoenix, Toronto et Amsterdam.
GreenGeeks peut-il gérer un trafic élevé ?
Oui, GreenGeeks peut faire face à un trafic élevé 24 heures sur 24. Cependant, assurez-vous de choisir le bon plan d’hébergement qui répond à vos objectifs. S’il s’avère que vous consommez plus de ressources que vous n’êtes autorisé à le faire, GreenGeeks vous demandera de passer à un plan supérieur.
Puis-je modifier mon plan GreenGeeks ultérieurement ?
Bien sûr ! Les plans d’hébergement mutualisé vous offrent un espace web et un transfert de données illimités. Mais vous n’êtes autorisé à utiliser ces ressources que pour l’exploitation d’un site web de petite entreprise. S’il s’avère que votre site consomme plus de ressources que d’habitude, il vous sera demandé de mettre à niveau votre plan d’hébergement.
GreenGeeks propose-t-il une option de paiement au mois ?
Oui. GreenGeeks propose des options de paiement au mois pour ses plans partagés. L’inconvénient est que vous devrez payer des frais d’installation de 15$ si vous choisissez la facturation mensuelle. Vous pouvez renoncer aux frais d’installation en choisissant un plan annuel ou supérieur.
Est-ce que j’obtiens vraiment des ressources illimitées avec GreenGeeks ?
Comme tous les autres fournisseurs d’hébergement, GreenGeeks vous offre un espace disque et une bande passante illimités. Gardez à l’esprit que vous n’êtes autorisé à consommer des ressources que pour l’exploitation d’un petit site web.
Si vous gérez un petit site web ou un blog, il n’y a pas lieu de s’inquiéter car vous aurez suffisamment de ressources système pour le faire fonctionner. Si vous dépassez votre consommation, il vous sera demandé poliment de la réduire ou de passer à un plan supérieur.
Dois-je enregistrer mon nom de domaine auprès de GreenGeeks ?
GreenGeeks renonce aux frais d’enregistrement du domaine lorsque vous souscrivez à un plan d’hébergement. Cependant, vous n’êtes pas obligé d’enregistrer un nom de domaine chez eux. Vous pouvez utiliser Godaddy, NameCheap, ou tout autre bureau d’enregistrement de nom de domaine de votre choix pour l’enregistrement du domaine.
GreenGeeks propose-t-il un constructeur de site web gratuit ?
Oui, vous disposez d’un outil gratuit de création de site web par glisser-déposer pour lancer rapidement un site web sur votre compte GreenGeeks. Vous pouvez également utiliser une plateforme de création de site web comme WordPress pour lancer votre site.
GreenGeeks vend-il des compléments d’hébergement ?
Non, GreenGeeks ne vend pas de modules d’hébergement supplémentaires lors de l’achat d’un plan d’hébergement GreenGeek.
Quelle est la qualité du support de GreenGeeks ?
GreenGeeks offre un support 24/7 via 3 modes : Chat en direct, téléphone et ticket e-mail. Le temps moyen de résolution d’un problème est de 15 à 20 minutes pour l’assistance par ticket. GreenGeeks dispose également d’une documentation complète qui vous aide à comprendre tous les aspects de l’hébergement web.
avoid
raison :
1/ to dowload a jetpack backup more than 2 houres for just 500mb, with each 5/10mn need to resume the download even if i have a 8mb connection
2/ moved my account to you just because its stated a “”wordpress hosting”, but same issue like my old regular hosting, error 500 / site unreachable, even if the site is under construction, just to make a change on 1 product, what will be happen when i will have live customer & visitor ???
3/ no way to backup with UpdraftPlus, memory limite error, NEED TO TRY AND try & RETRY
4/ new site with just 50 product & 350/500 total MB content, but cpanel stat that already 24% inodes/File Usage used
look like nothing changed from 2017 to 2020 (as i already got a very bed experience as a reseller account with you on 2017).
thats clear its a not a dedicated hosting for wordpress but just a shared hosting with the name (wordpress hosting), just a scam to pay more with the same price as a shared account !!!
all hosting trough softacoulus provide wp install, dedi/special wordpress hosting mean its a hosting that feat minimum resource for a wordpress site !!!
sure if i order normal/basic shared hosting i will have same quality as what you stat/name (wordpress hosting) … just A SCAM !!!!
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GreenGeeks offers customers a no-questions asked money back guarantee on the hosting service that we provide. If you decide to cancel within the money back guarantee period of 30 days, we will provide you with a full refund less any setup fees, and domain registration or transfer costs.
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Only company that know that their service is very bad ask to pay setup fee for un shared hosting account and stat setup fees not refundable .. 😉 …
I would recommend Green Geeks for several reasons.
One, they are a green host provider. I mean, do I need to say more?
Two, I left a provider a year ago, that was bragging of having great customer service. Yet when I needed help I felt it was a hassle to get any help and when I got it, I felt I was declared stupid by the techs that helped. Not so at Green Geeks. They gone out of their way to assist from quite easy requests to some a bit more in depth requests.
All in all, very happy with the service so far.
Left Godaddy, which was a complete mess for secutiry and support. Prices were getting insane.
Really happy so far with greengeeks prices and great support 🙂
A friend pointed me to Greengeeks around 2 years ago, haven’t regretted it for a second.
Great stability, great service, round the clock assistance (at least when I needed it), great prices.
I now recommend Greengeeks blindly to everyone who asks me.
Please keep it up!
GreenGeeks is an excellent hosting service. Their fees are reasonable, and their customer service is immediate, and extremely helpful. Domain transfers are very easy, as is hosting setup and use. A nice suite of tools is included with web hosting, as well. I have been with them for years, and intend to continue. Thanks, GreenGeeks!
A great company for website hosting!. I am very pleased with an effective and efficient customer service from Green Geeks. This company definitely chose great stuff to work for them. I am very happy I have found them since its both excellent service for a very reasonable rates especially for their package deals. Thanks so much for all of your hard work!
Great hosting company, I am very pleased. Very efficient staff and great customer care. Also at a very reasonable rate especially for package deals!!!
Thanks so much for all of your hard work Green Geeks!
GreenGeeks is without a doubt the best webhosting service I have ever used, and I have tried many. I have never had an issue with my hosting which was not solved within only a few minutes by the online support staff. The whole crew gets a big thumbs up from me. Keep up the great work!
Mike Sullivan
Saskatchewan Canada
GreenGeeks led me gently through the process of registering my domain and setting up my email address. I can easily upload, view, and edit web site pages via cPanel. I was also able to create a blog using Softutaculous. I created a SQL database for my PHP class.
Whenever I get stuck, I call GreenGeeks support and a technician talks me through a solution. No waiting on a long call wait line.
Support is always available by phone, email, or chat.
I’m a very satisfied customer.
Abby K, IT Technical Writer
Everyone I dealt with during my transition to the company was wonderful (and patient!), from speedy email replies to very helpful phone conversations.
They went above and beyond my loftiest expectations.
I highly recommend GreenGeeks!!!
While I do have a bit of background on website building from my younger days, my focus now tends to surround managing online-based projects. As a result, I don’t have time and energy to build websites from scratch, but I still want more flexibility and options than other services that provide websites just out of the box. This is where GreenGeeks truly shines for someone like me who needs that middle ground. I primarily use WordPress for my sites, and GreenGeeks has made the process very quick and easy. Support has also been very good; I’ve only ever needed support a few times, and the people answering from the live chat are prompt, courteous and helpful. Overall, GreenGeeks has been good value for what I currently pay for 🙂 would definitely recommend.
I have been managing a site hosted by GreenGeeks for almost 5 years. I chose them for their commitment to green technology. They are a first class hosting provider. They are always responsive. They have had solutions to everything I have thrown at them and they have been helpful and pleasant. They would be my first choice when selecting hosting services.
GreenGeeks is an absolutely fantastic service. After years with another “earthbound” service who’s fees are ridiculously high, customer support is pathetic, and the development product leaves you shriveled in the fetal position in some obscure, dark corner of your closet, GreenGeeks’ easy platform is an absolute gem!!! Thanks gals and guys at GreenGeeks, you are all wonderful, your tech support is outstanding as are your services. I recommend you to all my clients!!!
Greengeeks’ support is over the top.
I haven’t as yet found another host whose front line techs are as knowlegedable as yours as pertains to both Zen and WP, without having to escalate to level 1.
Most I’ve found escalate any time there is a minor tech question. You guys rock for ANYONE running multiple web sites.
Love you guys!
I love this co, I have 2 accounts never used a host or WordPress before , dove straight in and I love the fact they are always on line and always helping, Im still learning Geekism so with this company I would be stumped 🙂
I am of a generation which didn’t get any IT education and trying to launch a new business today is daunting. I have greatly valued the instant interaction I get with all sorts of issues from Greengeeks. I appreciate that I am not made to look stupid because I don’t speak the IT language but do need to use the internet for my livelihood. Thanks and keep up the good work.
I recommend GreenGeeks to all the my colleagues and friends who start talking to me about hosting a website because the price is right and I found the support to be outstanding.
I was moving a site from one provide to GreenGeeks and I needed help with building a test site, removing the old site and deploying the new and installing wordpress. I got outstanding help from GreenGeeks support each time via chat. In some cases it was pointing me to the GreenGeeks support documentation or walking me through the steps or simply handling the task via a simple ticket.
What I noticed was able to use chat on Sunday morning at 6:30 am and got immediate assistance. The support is simply outstanding. They far exceeded my expectations and I can’t see a reason why I would ever use another provider. Long live GreenGeeks!
We’ve been with GreenGeeks for many years now and have also referred clients to them in more than one occasion. If I had to highlight only one reason, I would mention the support team’s response time and service, which are exceptional.
GreenGeeks is phenomenal hosting websites. Their pricing is incredibly reasonable. Their patience to help with any web questions is phenomenal. I don’t know how they do it as with most hosting companies you are just a number but not with GreenGeeks. Other businesses need to learn from their customer service model as they are exceptional when it comes to customer service!
My websites no longer crash all the time like with GoDaddy. No reason for a WordPress website with low traffic to be crashing due to using too many “resources”. Hosting company should be monitoring and making adjustments for hacker traffic. GreenGeeks seems to be doing this. I can’t control all hacker traffic. I do my best, but my site shouldn’t go down because of traffic I’m not inviting. I’ve been very happy with GreenGeeks for years, and I recommend them to my web development clients.
I’ve had several websites run through GreenGeeks for a few years now and it’s the best web host provider I’ve ever used. Not only is it easy to set up and understand, the customer support is fantastic. I’ve never had an issue that wasn’t resolved or a question that wasn’t answered. They are fast, professional, and have made my professional life far easier over the years.
If anyone is looking for a web host, I 100% recommend GreenGeeks.
GreenGeeks is amazing! I had my site on another server (won’t name them) that was so bad and not safe that I dumped them and came here. GreenGeeks web hosting is so easy and good!
I use Drupal so that my daughter or son-in-law can logon and add pages if they want. Green Geeks made it so easy to setup and so so so easy to update when Drupal updates. I was also easily connected to someone to assist with any questions I had.
Their customer service is wonderful unlike the old site which did not have chats, no emails and no phone (no way to contact them for help).
And to put a final excellent note on this they are so reasonably priced.
I will never leave!
GreenGeeks has provided very reliable hosting over the years I’ve used them, made even better by the fact that they are environmentally friendly. I have never had any issues with uptime, speed, or customer service. The pricing is very reasonable as well. I have no reason to consider any other hosting provider at this time or for the foreseeable future.
I joined green geeks having never had a website before. I have been blown away by how easy they have made everything for me, any questions I have had have been dealt with immediately by their support staff. Their site builder is easy to use and the amount of bang you get for your buck is unreal. Plus on top of all that there’s the peace of mind of dealing with an environmentally conscious company. Would recommend green geeks to anyone especially to those first starting out!
We have been using GreenGeeks for more than three years.
Our customers are happy with our uptime for their purchases and our company is happy with both notifications ahead of time and the limited downtime associated with maintenance and system updates.
The user interface is clean and easy to understand. Add-on application(s) and service(s) are simple to locate as each application toolset is categorized based on functionality. This makes using the user interface friendly and easy to both the beginner as well as individuals who may have advanced training and experience to equip their web-sites with powerful tools and services (sql, cloudflare, web usage analytics, wordpress, etc.).
The customer support team is very friendly and helps explain services, add-on configuration options, and is happy to assist its customers as needed.
Our company would recommend GreenGeeks as both an easy to use entry-level web hosting service as well as a web hosting service for those who prefer a friendly, knowledgeable, and outgoing customer support team. Greengeeks is also committed to the environment;