Después de haber ayudado a miles de usuarios a elegir un plan de alojamiento web y poner en marcha su sitio web, hemos respondido a casi todas las preguntas que se le puedan ocurrir. Estas son algunas de las preguntas más frecuentes sobre DreamHost.
¿Qué plan de DreamHost debería contratar?
La respuesta realmente depende de sus necesidades de alojamiento. Cuando usted está comenzando, simplemente elija su plan de alojamiento compartido. DreamHost sólo tiene un plan de alojamiento compartido, lo que hace que sea fácil empezar con una cuenta. Si desea crear una tienda en línea, entonces le recomendamos utilizar su alojamiento WooCommerce que está diseñado específicamente para manejar sitios web de comercio electrónico.
¿Puede DreamHost manejar alto tráfico?
DreamHost es capaz de manejar un alto tráfico. Pero tenga en cuenta que todo depende del plan que elija. Si su sitio comienza a consumir demasiados recursos, entonces DreamHost le pedirá que actualice a un plan superior.
¿Puedo actualizar mi plan DreamHost más tarde?
Siempre recomendamos a los usuarios que comiencen con los planes más pequeños y los actualicen cuando sea necesario. DreamHost hace que sea muy fácil para usted para actualizar.
Ofrece DreamHost una opción de pago mes a mes?
Sí. DreamHost ofrece la opción de pago mes a mes. Sin embargo, tenga en cuenta que ofrecen descuentos significativos para acuerdos a largo plazo.
¿Puedo crear subdominios en DreamHost?
Sí, puede crear subdominios fácilmente en DreamHost utilizando el cPanel.
Tengo que registrar mi nombre de dominio con DreamHost?
No. Aunque usted puede reclamar un nombre de dominio gratis al comprar un plan de alojamiento, no está obligado a registrar un nombre de dominio con DreamHost. Puede utilizar Godaddy, NameCheap, o cualquier otro registrador de dominios de su preferencia.
¿Ofrece DreamHost SSL gratis?
Si, DreamHost ofrece SSL gratis con todos sus planes. Los planes de comercio electrónico vienen con IPs dedicadas y SSL privado.
Necesito comprar los addons que DreamHost me ofrece?
No, usted no necesita comprar ningún addons en el momento de la compra. Si decide que los necesita más adelante, siempre puede añadirlos a su cuenta.
¿Realmente DreamHost ofrece espacio en disco y ancho de banda ilimitados?
Al igual que cualquier otra empresa de alojamiento, DreamHost también anuncia recursos ilimitados. Cuando dicen ilimitados, sólo significa que usted no tiene que preocuparse por el almacenamiento en disco o el ancho de banda porque usted obtiene suficientes recursos para operar un sitio pequeño en condiciones normales.
¿Puedo crear un sitio de comercio electrónico en DreamHost?
Absolutamente. El plan de alojamiento WooCommerce de DreamHost viene preconfigurado con todo lo que necesita para iniciar una tienda en línea.
I’ve been using Dreamhost for almost a full year now. The live chat support is fast and helps you with your situations. My site was in a bad situation and the first person that tried to help me, caused it to be even worse. The second person who I talked to later on helped and fixed it all for me. They do have a very good understanding of handling problems with WordPress. I am glad the live chat support is active and helpful. The ticket system is nearly useless, I had no response for over an hour until I just gave in and got a live person on the live chat. So it is best to use the live chat for anyone that needs faster support.
A so dreamhost is just plain dope. There support as been there for me in the worst of times. Mind you my fault 98% of the time but they were there. Also very knowledgeable and if an answer was incorrect they hunt me down via email and correct it. If only their one click install of wordpress was automatically optimized for speed. Out of the box it’s slow as molasses. But everything else is on point.
I like DreamHost because their support service is prompt, friendly and accurate. I have have been with them for several years and am really happy with their service.
Dreamhost is a great company. Fantastic speed and uptime and knowledgable support staff. Highly recommended.
Been with DH since 2010, recommend it routinely to clients. However, very discouraged by the slow response to Support Questions. In the last week, I submitted 5+ support questions for (myself and clients). None of them were responded to within 24 hours despite being marked as urgent.
When support does reply the information is often helpful and valuable, but the delay is unacceptable. One client had an unresolved issue with her website by 2 days because of this.
DH you can do better. This is not meeting my expectations.
I have been with Dreamhost hosting for about a year. I only needed support on something recently, and only because I had made a mess of something.
I have to say I was just astonished at how good the customer support was. Really, really impressed. They got back to me within a few hours and not only told me solutions, they actually went ahead and did the implementation for me – and it was not light work.
They even offered help with questions that were not related to the hosting service.
It is often hard to work out which hosting business to sign up with. But based on my experience, I would put Dreamhost at the top.
I have been with Dreamhost for many years. It’s been mostly good. It’s frustrating when there is a problem, since you can’t call anyone. I really hate those times, but they are not very often. Unfortunately, they are experiencing blocked email with all AT&T and SBCGLOBAL email addresses. This is an incredible inconvenience, and they have not even communicated with their customers about it! Not one message! I have submitted multiple support tickets and finally resorted to online chat. The technician said it could be weeks to remove the block. If that is the case, Dreamhost, you REALLY need to get out in front of this and communicate with your customers. This is interfering with my work on a daily basis and making things pretty inefficient. Also, the technician was probably a nice person and all, but the attitude seemed to be, “tough break, we can’t fix it, you can feel free to switch hosts.” What i want to hear is, “We have an issue. We are aware. We are working 24/7 on it. Here it is, explained. Here is what we at Dreamhost are doing to address it. Here is why it could take time, and here is how long it might take. We apologize profusely.”
I don’t need excuses about shared servers, etc. Fix this. In this day and age, weeks to resolve a block is ridiculous.
I have enjoyed DreamHost so well! They solve difficult problems so fast that I can’t believe that they still have time to help me with their forums and other DreamHost services
They have a great and helpful support team. I put in a ticket for a problem and within an hour the issue was handled for me.
I have been with Dream Host since 2003. I have had very few issues and great support! With the current climate of security issues, Dream Host has naturally been cautious and concerned about the security of their client’s web sites. I recently had an issue getting into my account and before I could gain access I was faced with the dilemma of asking support to reset my password. I was sent an email with numerous security questions to verify the authenticity of my identity. At first, I was irritated with all the “hoops” I had to jump through. But then I realized that I was the one who had created the issue and lost my sign in information (I just do not need to sign in to those areas because I have had very issues).
Once verified, everything was resolved in a very timely manner. I really appreciate the support team’s professional attitude, patience and their concern for the security of my web site. Thanks!
Dream Host IS a dream to work with. This is amazing technical support and friendly. They go above and beyond. I love their service. I’m a heavy user of support and more complex sites. It’s wonderful to be taken care of.
I have been with Dreamhost for many, many, years. They have wonderful service. The tech support people are professional and efficient. My issue was resolved quickly with no problems.
My own experience has been the opposite: excellent hosting. And yes, the support is excellent too.
As a creative coder and a UX design freelancer I have worked with many companies using various hosting and PAAS providers (from Rackspace, Amazon, Site5 to Heroku, etc) in the past and I found Dreamhost extremely well suited for a variety of sites/portals and projects. Their support has always been fast and they’ve resolved any issues we’ve had straight away. I would highly reccommend them and use them also for my personal site.
I have been paying for Dreamhost’s DreamPress while developing our site. We only had issues from the beginning and payed over a year. FInaly we moved to Hostgator and everything works -and fast. dreamhost refunded me 1 month of service which is a joke.
The support response was fine, the problem is with the hosting service, – there have been far too many outages lately. We have begun shopping around with other service providers, it will take a lot to keep us with DH.
It took 4 tries, but I finally was able to get back into my Dashboard! Thank you, thank you, thank you!!!
poor hosting service. poor customer service.
I been with dreamhost since last 5-6 years. had enough of poor service. busy moving my account.
It didnt correct my problem. I still can’t import DARS from wamp WordPress to dream host WordPress.
Fabulous customer service — I’ve yet to have a bad experience
I have multiple accounts (for myself and for clients) on both Dreamhost and another hosting provider. Dreamhost’s control panel is less intuitive for the non-programmer but they are always ahead of the curve in terms of advancements in technology. I love their commitment to being engaged with their customers and their technical support is great, especially live chat.
Setup went OK. I was up and going in less than an hour (including time out for a beer). I’m a happy camper.
As always, Dreamhost helps with every issue.Thank you!
Service is amazing, really fast. The only exception is that the guys always forward us to the wiki. But most of the time its what we really need.
Thanks.
Got issues resolved, it took a couple of tries. Due to my inability to handle the jargon and understand what means what.
It was more comp[lex than I thought, some of the terminology threw me, but thanks to further discussion with a friend I got a clue of what was going on and resolved the problem.
It could have been easier if there was a direct discussion on a phone.