Ayant aidé des milliers d’utilisateurs à choisir un plan d’hébergement web et à démarrer leur site web, nous avons répondu à presque toutes les questions auxquelles vous pouvez penser. Voici quelques-unes des questions les plus fréquemment posées sur GreenGeeks :
Pourquoi devrais-je choisir GreenGeeks pour héberger mon site ?
GreenGeeks est conçu pour être performant tout en étant respectueux de l’environnement. Il offre plusieurs options d’hébergement qui correspondent parfaitement à vos besoins et à votre budget. Pour un chargement rapide des pages et une redondance maximale, ils utilisent des baies de stockage RAID-10 à l’état solide et les dernières technologies de vitesse comme PowerCache, CDN gratuit, etc.
Quel plan GreenGeeks dois-je choisir ?
Cela dépend de vos besoins d’hébergement. GreenGeeks offre une grande variété de plans d’hébergement allant de l’hébergement partagé aux serveurs dédiés. Lorsque vous débutez, vous pouvez choisir leur plan d’hébergement partagé. Au fur et à mesure que vos besoins évoluent, vous pouvez passer à un plan supérieur.
Où sont situés les serveurs de GreenGeeks ?
GreenGeeks est une société basée aux Etats-Unis. Ses centres de données sont situés à Chicago, Phoenix, Toronto et Amsterdam.
GreenGeeks peut-il gérer un trafic élevé ?
Oui, GreenGeeks peut faire face à un trafic élevé 24 heures sur 24. Cependant, assurez-vous de choisir le bon plan d’hébergement qui répond à vos objectifs. S’il s’avère que vous consommez plus de ressources que vous n’êtes autorisé à le faire, GreenGeeks vous demandera de passer à un plan supérieur.
Puis-je modifier mon plan GreenGeeks ultérieurement ?
Bien sûr ! Les plans d’hébergement mutualisé vous offrent un espace web et un transfert de données illimités. Mais vous n’êtes autorisé à utiliser ces ressources que pour l’exploitation d’un site web de petite entreprise. S’il s’avère que votre site consomme plus de ressources que d’habitude, il vous sera demandé de mettre à niveau votre plan d’hébergement.
GreenGeeks propose-t-il une option de paiement au mois ?
Oui. GreenGeeks propose des options de paiement au mois pour ses plans partagés. L’inconvénient est que vous devrez payer des frais d’installation de 15$ si vous choisissez la facturation mensuelle. Vous pouvez renoncer aux frais d’installation en choisissant un plan annuel ou supérieur.
Est-ce que j’obtiens vraiment des ressources illimitées avec GreenGeeks ?
Comme tous les autres fournisseurs d’hébergement, GreenGeeks vous offre un espace disque et une bande passante illimités. Gardez à l’esprit que vous n’êtes autorisé à consommer des ressources que pour l’exploitation d’un petit site web.
Si vous gérez un petit site web ou un blog, il n’y a pas lieu de s’inquiéter car vous aurez suffisamment de ressources système pour le faire fonctionner. Si vous dépassez votre consommation, il vous sera demandé poliment de la réduire ou de passer à un plan supérieur.
Dois-je enregistrer mon nom de domaine auprès de GreenGeeks ?
GreenGeeks renonce aux frais d’enregistrement du domaine lorsque vous souscrivez à un plan d’hébergement. Cependant, vous n’êtes pas obligé d’enregistrer un nom de domaine chez eux. Vous pouvez utiliser Godaddy, NameCheap, ou tout autre bureau d’enregistrement de nom de domaine de votre choix pour l’enregistrement du domaine.
GreenGeeks propose-t-il un constructeur de site web gratuit ?
Oui, vous disposez d’un outil gratuit de création de site web par glisser-déposer pour lancer rapidement un site web sur votre compte GreenGeeks. Vous pouvez également utiliser une plateforme de création de site web comme WordPress pour lancer votre site.
GreenGeeks vend-il des compléments d’hébergement ?
Non, GreenGeeks ne vend pas de modules d’hébergement supplémentaires lors de l’achat d’un plan d’hébergement GreenGeek.
Quelle est la qualité du support de GreenGeeks ?
GreenGeeks offre un support 24/7 via 3 modes : Chat en direct, téléphone et ticket e-mail. Le temps moyen de résolution d’un problème est de 15 à 20 minutes pour l’assistance par ticket. GreenGeeks dispose également d’une documentation complète qui vous aide à comprendre tous les aspects de l’hébergement web.
avoid
raison :
1/ to dowload a jetpack backup more than 2 houres for just 500mb, with each 5/10mn need to resume the download even if i have a 8mb connection
2/ moved my account to you just because its stated a “”wordpress hosting”, but same issue like my old regular hosting, error 500 / site unreachable, even if the site is under construction, just to make a change on 1 product, what will be happen when i will have live customer & visitor ???
3/ no way to backup with UpdraftPlus, memory limite error, NEED TO TRY AND try & RETRY
4/ new site with just 50 product & 350/500 total MB content, but cpanel stat that already 24% inodes/File Usage used
look like nothing changed from 2017 to 2020 (as i already got a very bed experience as a reseller account with you on 2017).
thats clear its a not a dedicated hosting for wordpress but just a shared hosting with the name (wordpress hosting), just a scam to pay more with the same price as a shared account !!!
all hosting trough softacoulus provide wp install, dedi/special wordpress hosting mean its a hosting that feat minimum resource for a wordpress site !!!
sure if i order normal/basic shared hosting i will have same quality as what you stat/name (wordpress hosting) … just A SCAM !!!!
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GreenGeeks offers customers a no-questions asked money back guarantee on the hosting service that we provide. If you decide to cancel within the money back guarantee period of 30 days, we will provide you with a full refund less any setup fees, and domain registration or transfer costs.
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Only company that know that their service is very bad ask to pay setup fee for un shared hosting account and stat setup fees not refundable .. 😉 …
I would recommend Green Geeks for several reasons.
One, they are a green host provider. I mean, do I need to say more?
Two, I left a provider a year ago, that was bragging of having great customer service. Yet when I needed help I felt it was a hassle to get any help and when I got it, I felt I was declared stupid by the techs that helped. Not so at Green Geeks. They gone out of their way to assist from quite easy requests to some a bit more in depth requests.
All in all, very happy with the service so far.
Left Godaddy, which was a complete mess for secutiry and support. Prices were getting insane.
Really happy so far with greengeeks prices and great support 🙂
A friend pointed me to Greengeeks around 2 years ago, haven’t regretted it for a second.
Great stability, great service, round the clock assistance (at least when I needed it), great prices.
I now recommend Greengeeks blindly to everyone who asks me.
Please keep it up!
GreenGeeks is an excellent hosting service. Their fees are reasonable, and their customer service is immediate, and extremely helpful. Domain transfers are very easy, as is hosting setup and use. A nice suite of tools is included with web hosting, as well. I have been with them for years, and intend to continue. Thanks, GreenGeeks!
A great company for website hosting!. I am very pleased with an effective and efficient customer service from Green Geeks. This company definitely chose great stuff to work for them. I am very happy I have found them since its both excellent service for a very reasonable rates especially for their package deals. Thanks so much for all of your hard work!
Great hosting company, I am very pleased. Very efficient staff and great customer care. Also at a very reasonable rate especially for package deals!!!
Thanks so much for all of your hard work Green Geeks!
GreenGeeks is without a doubt the best webhosting service I have ever used, and I have tried many. I have never had an issue with my hosting which was not solved within only a few minutes by the online support staff. The whole crew gets a big thumbs up from me. Keep up the great work!
Mike Sullivan
Saskatchewan Canada
GreenGeeks led me gently through the process of registering my domain and setting up my email address. I can easily upload, view, and edit web site pages via cPanel. I was also able to create a blog using Softutaculous. I created a SQL database for my PHP class.
Whenever I get stuck, I call GreenGeeks support and a technician talks me through a solution. No waiting on a long call wait line.
Support is always available by phone, email, or chat.
I’m a very satisfied customer.
Abby K, IT Technical Writer
Everyone I dealt with during my transition to the company was wonderful (and patient!), from speedy email replies to very helpful phone conversations.
They went above and beyond my loftiest expectations.
I highly recommend GreenGeeks!!!
While I do have a bit of background on website building from my younger days, my focus now tends to surround managing online-based projects. As a result, I don’t have time and energy to build websites from scratch, but I still want more flexibility and options than other services that provide websites just out of the box. This is where GreenGeeks truly shines for someone like me who needs that middle ground. I primarily use WordPress for my sites, and GreenGeeks has made the process very quick and easy. Support has also been very good; I’ve only ever needed support a few times, and the people answering from the live chat are prompt, courteous and helpful. Overall, GreenGeeks has been good value for what I currently pay for 🙂 would definitely recommend.
I have been managing a site hosted by GreenGeeks for almost 5 years. I chose them for their commitment to green technology. They are a first class hosting provider. They are always responsive. They have had solutions to everything I have thrown at them and they have been helpful and pleasant. They would be my first choice when selecting hosting services.
GreenGeeks is an absolutely fantastic service. After years with another “earthbound” service who’s fees are ridiculously high, customer support is pathetic, and the development product leaves you shriveled in the fetal position in some obscure, dark corner of your closet, GreenGeeks’ easy platform is an absolute gem!!! Thanks gals and guys at GreenGeeks, you are all wonderful, your tech support is outstanding as are your services. I recommend you to all my clients!!!