Ayant aidé des milliers d’utilisateurs à choisir un plan d’hébergement web et à démarrer leur site web, nous avons répondu à presque toutes les questions auxquelles vous pouvez penser. Voici quelques-unes des questions les plus fréquemment posées sur GreenGeeks :
Pourquoi devrais-je choisir GreenGeeks pour héberger mon site ?
GreenGeeks est conçu pour être performant tout en étant respectueux de l’environnement. Il offre plusieurs options d’hébergement qui correspondent parfaitement à vos besoins et à votre budget. Pour un chargement rapide des pages et une redondance maximale, ils utilisent des baies de stockage RAID-10 à l’état solide et les dernières technologies de vitesse comme PowerCache, CDN gratuit, etc.
Quel plan GreenGeeks dois-je choisir ?
Cela dépend de vos besoins d’hébergement. GreenGeeks offre une grande variété de plans d’hébergement allant de l’hébergement partagé aux serveurs dédiés. Lorsque vous débutez, vous pouvez choisir leur plan d’hébergement partagé. Au fur et à mesure que vos besoins évoluent, vous pouvez passer à un plan supérieur.
Où sont situés les serveurs de GreenGeeks ?
GreenGeeks est une société basée aux Etats-Unis. Ses centres de données sont situés à Chicago, Phoenix, Toronto et Amsterdam.
GreenGeeks peut-il gérer un trafic élevé ?
Oui, GreenGeeks peut faire face à un trafic élevé 24 heures sur 24. Cependant, assurez-vous de choisir le bon plan d’hébergement qui répond à vos objectifs. S’il s’avère que vous consommez plus de ressources que vous n’êtes autorisé à le faire, GreenGeeks vous demandera de passer à un plan supérieur.
Puis-je modifier mon plan GreenGeeks ultérieurement ?
Bien sûr ! Les plans d’hébergement mutualisé vous offrent un espace web et un transfert de données illimités. Mais vous n’êtes autorisé à utiliser ces ressources que pour l’exploitation d’un site web de petite entreprise. S’il s’avère que votre site consomme plus de ressources que d’habitude, il vous sera demandé de mettre à niveau votre plan d’hébergement.
GreenGeeks propose-t-il une option de paiement au mois ?
Oui. GreenGeeks propose des options de paiement au mois pour ses plans partagés. L’inconvénient est que vous devrez payer des frais d’installation de 15$ si vous choisissez la facturation mensuelle. Vous pouvez renoncer aux frais d’installation en choisissant un plan annuel ou supérieur.
Est-ce que j’obtiens vraiment des ressources illimitées avec GreenGeeks ?
Comme tous les autres fournisseurs d’hébergement, GreenGeeks vous offre un espace disque et une bande passante illimités. Gardez à l’esprit que vous n’êtes autorisé à consommer des ressources que pour l’exploitation d’un petit site web.
Si vous gérez un petit site web ou un blog, il n’y a pas lieu de s’inquiéter car vous aurez suffisamment de ressources système pour le faire fonctionner. Si vous dépassez votre consommation, il vous sera demandé poliment de la réduire ou de passer à un plan supérieur.
Dois-je enregistrer mon nom de domaine auprès de GreenGeeks ?
GreenGeeks renonce aux frais d’enregistrement du domaine lorsque vous souscrivez à un plan d’hébergement. Cependant, vous n’êtes pas obligé d’enregistrer un nom de domaine chez eux. Vous pouvez utiliser Godaddy, NameCheap, ou tout autre bureau d’enregistrement de nom de domaine de votre choix pour l’enregistrement du domaine.
GreenGeeks propose-t-il un constructeur de site web gratuit ?
Oui, vous disposez d’un outil gratuit de création de site web par glisser-déposer pour lancer rapidement un site web sur votre compte GreenGeeks. Vous pouvez également utiliser une plateforme de création de site web comme WordPress pour lancer votre site.
GreenGeeks vend-il des compléments d’hébergement ?
Non, GreenGeeks ne vend pas de modules d’hébergement supplémentaires lors de l’achat d’un plan d’hébergement GreenGeek.
Quelle est la qualité du support de GreenGeeks ?
GreenGeeks offre un support 24/7 via 3 modes : Chat en direct, téléphone et ticket e-mail. Le temps moyen de résolution d’un problème est de 15 à 20 minutes pour l’assistance par ticket. GreenGeeks dispose également d’une documentation complète qui vous aide à comprendre tous les aspects de l’hébergement web.
I encountered significant challenges in setting up a new Word Press site when trying to get my new domain and Green Geek’s web hosting to connect. Finding a solution to the problem required many exchanges with their support staff. At no point did I detect them becoming impatient. Throughout the problem solving process, they remained helpful and courteous. Together, we were finally able to pinpoint the source of the problem and they were able to fix it almost immediately. Based on this experience alone, I’d have no issues with recommending them for web hosting.
GreenGeeks has provided top rated service since I joined them. Always provided quick response to my issues.
GreenGeeks have been extremely helpful with some difficult issues that came up in migrating my two websites. They have been very responsive and stuck with me until all the issues were worked out. Having worked with other web hosts I’m impressed.
I was hosting with another company and they were making adjustments to PHP and just destroyed my server. I was on a Level IV VPS with them and had just pre-paid them for 2 years of service. And now my sites were all down and I asked support continually for 7 days to help and got nothing. So I had enough and decided the experts at dealing with my kinds of sites, WordPress, were the ones I needed and I found GreenGeeks.com while looking around.
Since day 1 these guys have been on my side. Secure the sites, get them up and moving as fast as possible and help me to deliver a quality product and service to my clients. Well mission accomplished, we are up and running and my client’s traffic is increasing and utilization is increasing and Google metrics performances are increasing. This is the place to go if you have an important WordPress site that must succeed.
I have been a GreenGeek customer for a few years now and have to say that of all of the web hosts I have been with in the past, mt experience with GreenGeeks has been far far above my expectations! They are available whenever you need assistance, they don’t give you canned answers but rather talk to you like you’re a friend; they turn things around quickly, and are, in my book, the number 1 web host in my experience!
Kudos to the entire team!!
In my first year I was surprised with the speed of the support they have given me in multiple occasions, successfully leaving each one of them.
Top GreenGueeks.
Greengeeks rocks. I’m using their services for 5 years and absolutely NO PLANS to change them. Support team amazing!!
I have been customer of Green Geeks for 5 years now. The service and the support is always great, better than others providers i have tried.
Special thanks to the support staff, always fast and always accurate and gently
I’ve been using Greengeeks for 2 years now and I absolutely love them. Their response time either in the chat or through support tickets is really fast. I recommend them to all my clients. Best hosting I ever had in the last 15 years.
Thank you.
I have been a customer of GreenGeeks for several years and have just recently convince the board of our community association to use them for our community website which they have and gave me much accolades for recommending them.
My only reservation about referring others to GreenGeeks is a selfish one as I am afraid as they grow, the service & support which are both excellent may diminish; I don’t really believe that but it is my way of saying they are an A1-AOK operation.
Excelent service and responce time.
Reccoment them to all no questions.
Hi,
I think greengeeks.com it’s a good and reliable hosting company.
Regards,
Ramiro Munteanu
Always fast with SLAs; Green Geeks has been nothing but top support since I started with them two months ago…
GreenGeeks is excellent, I have been using them for 5 years now without any issues. The support team is always ready to assist and is both professional and timely. The hosting speed is great, and the price cannot be beat. And did I mention, the servers are powered by green energy, so you get some karma points too by using these guys. Overall, 10/10.
Switched to GreenGeeks a few days ago, and so far, it’s impressive. Responsive, informed support seems to be the rule. The servers are faster than I’ve seen with any other hosting company I’ve seen —and importantly, GreenGeeks is, well, green. It’s gratifying to know that my online business isn’t hurting the environment, and in fact, now has a negative carbon footprint. Pricing is highly competitive. In for the long haul here, and happy to recommend GreenGeeks heartily.
GreenGeeks is hands down the best hosting provider around (and I’ve used a lot of them). Customer support is incredible and they actually have a customer service line. I’ve been with them for years and have only had love. From migrating websites to staging or any other form of support, they are always helpful and prompt.
Outstanding support! Always available and happy to help, quick to resolve any issues that I’ve had so far. I’m very happy with Green Geeks’ support so far!
I have been using this service for the past 1 year and don’t have any complaints with them. I would recommend GreenGeeks for the WordPress users.
Always the best customer support. I no longer cringe when I have to contact support, like I did with my previous hosting provider. Thank you GreenGeeks!
When I needed to renew my hosted website, I looked through various reviews and decided to try greengeeks cautiously. The support from the greengeeks team was superb and they took care of the entire migration very well. The support I got was superb – prompt, clear and comprehensive. All my questions were answered clearly without any ambiguity or any vague misleading answers – which I had come to expect from other providers. I am happy I made the choice of greengeeks for my webhosting requirement. Thanks again to greengeeks support team.
As always, the support from GG is excellent.
Green Geeks support has been very good for me for the last 5+ years.
Greek Geeks are the guys you want, they really know their business, they are very knowledgeable and supportive, they answer your questions fast, and they are very patient, even if they know is not their mistake.
So, I truly recommend them a lot.
I have a Re-Seller account, and could not be in a better place to keep my customers safe.
I have just opened a reseller account with GreenGeeks server. Although the delay between payment and account activation was important (time for them to check I was not a fake account), I really do not regret my choice of moving from my old host to GreenGeeks.
Infrastructure seems to be very good, and the Support Team is as efficient as reactive: I love it! 🙂
Great customer service! I barely have to wait for them to get back to me if I have an issue.