Tendo ajudado milhares de usuários a escolher um plano de hospedagem na Web e a iniciar seu site, respondemos a praticamente todas as perguntas que você possa imaginar. Aqui estão algumas das perguntas mais frequentes sobre a HostGator.
Qual plano da HostGator devo adquirir?
Use a hospedagem compartilhada se estiver apenas começando e não estiver esperando um volume de tráfego extremamente alto. À medida que crescer, você pode atualizar sua hospedagem para VPS (Virtual Private Server), que oferece mais flexibilidade e alto desempenho.
O servidor dedicado destina-se à hospedagem de um site com alto volume de tráfego. Ele não compartilha os recursos do servidor com nenhum outro site, exceto o seu.
Onde estão localizados os servidores da HostGator?
Os servidoresda HostGator estão localizados em Provo, Utah e Houston, Texas.
A HostGator consegue lidar com alto tráfego?
Sim. Isso depende do seu plano de hospedagem. Se o seu site começar a consumir muitos recursos, a HostGator solicitará que você faça o upgrade para um plano superior.
O que é largura de banda e espaço em disco ilimitados?
Isso significa que você NÃO é cobrado com base na quantidade de largura de banda ou espaço em disco que utiliza. No entanto, lembre-se de que, com uma conta de hospedagem compartilhada, de acordo com os Termos de Serviço da HostGator, você só pode utilizar o espaço em disco e a largura de banda na operação normal de um site de pequena empresa.
Contas de hospedagem que usam 25% ou mais dos recursos do sistema por mais de 90 segundos estariam violando os Termos de Serviço da HostGator.
O que acontece se você exceder o uso?
Quando o uso for excedido, você receberá uma notificação por e-mail solicitando a redução do uso. Se você continuar a exceder o uso, provavelmente precisará fazer upgrade para um servidor superior.
A HostGator oferece migração gratuita de sites?
Se você tem um site existente que deseja transferir para o HostGator, a boa notícia é que eles oferecem transferências de site GRATUITAS para novas contas dentro de 30 dias da assinatura.
Posso fazer upgrade do meu plano HostGator mais tarde?
Sempre recomendamos aos usuários que comecem com os planos menores e façam o upgrade conforme necessário. A HostGator facilita o upgrade sem complicações.
A HostGator oferece uma opção de pagamento mês a mês?
Sim, a HostGator oferece uma opção de pagamento mês a mês para todos os seus planos de hospedagem. Embora seja importante observar que eles oferecem descontos significativos para acordos de longo prazo.
Posso criar subdomínios no HostGator?
Sim, você pode criar facilmente subdomínios no HostGator usando o cPanel.
Preciso comprar os addons que a HostGator me oferece?
Não, você não precisa comprar nenhum complemento ao adquirir um plano de hospedagem. Se decidir que precisa deles mais tarde, você sempre poderá adicioná-los à sua conta.
Como posso iniciar uma loja on-line com a HostGator?
A HostGator oferece suporte a várias ferramentas de loja on-line, incluindo o Magento. Com um único clique, você pode instalar o Magento em seu servidor de hospedagem.
Se você quiser criar uma loja on-line com uma solução alimentada por WordPress, como o WooCommerce, primeiro precisará instalar o WordPress em seu host e, em seguida, o WooCommerce sobre ele.
Qual é o melhor HostGator ou Bluehost?
Tanto o HostGator quanto o Bluehost são hosts da Web confiáveis que oferecem pacotes de hospedagem ricos em recursos. Em termos de Bluehost vs HostGator, eles são bastante semelhantes quando se trata de bancos de dados MySQL, recursos de CPU, preços, largura de banda ilimitada, espaço em disco e muito mais.
Achamos que o Bluehost tem um desempenho um pouco melhor e está um pouco acima quando se trata de armazenamento SSD, segurança e custo-benefício. Com o HostGator, você se beneficiará de uma garantia de reembolso de 45 dias, planos de hospedagem mais baratos e suporte mais rápido.
Do not use the site and do not enter any of your personal information.
Otherwise you will find out one year later, that their system kept your information and settled the payment method as an automatic and you will be charged for whatever package you were looking for. even though you thought you deleted your information there.
Most importantly, they do not refund? Because they want so. Because they are desperate, hunting for every penny they can steal!
This host stinks if you actually turn your site into something. Once I started getting traffic and making money, they were the worst for support and help.
Took them 2 weeks to migrate me to a better sever after paying them over 1000 dollars to do so.
You would be a fool to use hostgator, their customer support is terrible and your website if even meaningfully successful will hit some imaginary threshold on their part and they will freeze your site for a few days without any replies. They do pay a lot for referrals however.
I have used Hostgator services, these were OK. I shifted to Hostinger and I believe it was right decision to take. If you want good quality and cheap hosting services, I suggest one should go for Hostinger. They guarantee 99.99% uptime and have dedicated 24/7 customer support.
It has simple and user-friendly cpanel without any complexity.
Really Slow… It is not a good option.
I purchased Hostgator’s shared hosting service and was happy with the service throughout my first year. However, upon logging in to my account at renewal time, I noticed had they had signed me up for MANY optional services but had not emailed me a monthly invoice for any of them. They deducted the funds from my credit card, but never once sent an invoice. At the end of the day the fee for the service was 3x what they said it would be when i signed up. In addition, at the end of the first year the price goes up significantly (it works the same for most hosts), and they charge extra for everything. Want domain privacy, that will be $25. Want Sitelock ($35), Backup ($25). It goes on and on.
I’m now using A2hosting that offers free SSL with let’s encrypt their performance and optimization tools are super useful for WordPress sites.
I am hosting my website and two others on hostgator from last one year. In starting my wordpress email not going to customers. but soon they start.Also there support takes much time to help otherwise it is good overall
I have been using Host Gator for about 5 years now and have never had a problem.
Using Host Gator is one thing I never have to think about. Owning a small business your time is pulled in many directions and time is money. I love having Host Gator because it just works as expected and rarely needs me to do a thing.
I have had Hostgator as my only hosting for about 7 years now. I love it because it is easy to set up and use for a newbie. I have set up databases, chron jobs, and multiple email accounts using only the instruction on their website. I couldnt do that at GoDaddy, it was too confusing. I’m soo glad I switched!
If my website was ever down, it must have been very short, because I have never noticed it being down. Not even once.
I began using Hostgator a few years ago while I was taking coding classes and haven’t really had too many issues with it. The only think i would like to convey is that pricing could come down and be relative to the site. My site is not used for ecommerce or anything else really and the plan I have is more than I need. However when I attempted to down-grade the plan I was told I would have to “pay” to move the site??? That to me seemed rather harsh and it kind of put me off -I certainly will not and have not referred anyone to Hostgator because of it. On the up side, as far as I know I haven’t had the site go down which I think is a plus.
Hostgator has been easy to use and the customer service is responsive and helpful. I’ve never built a website before, but after using Hostgater once, I’ve now buikt dozens of sites.
Its easy and friendly to use! Their technical support is helpful and informative too.
We’ve been a customer with Host Gator going on 4 years now. We’re very satisfied with the service they provide hosting our sites. Technical support as always been very responsive when we’ve had questions or issues with their service. And you can’t beat their pricing plans. We plan to continue working with Host Gator as part of our business model for our clients.
For the number of years I’ve been using HostGator, I’ve had only positive experiences. Granted, I tend to be pretty self-proficient for managing my site, but whenever an issue has popped up, they’ve been quick at giving me an answer.
Host Gator has provided a reliable, straightforward, and affordable service. I am happy with Host Gator as a web hosting service and plan to continue using them for the foreseeable future.
Hostgator is easy to use, inexpensive and comprehensive. I’ve been using it for about 3 years now and am very happy.
I have been a HostGator customer for several months now, and the experience has been completely positive. Early on, I changed my name servers and then messed up my WordPress install. I went to the HostGator website and was quickly connected with a super friendly, super helpful support agent. Five or so minutes later, he had fixed my WordPress install and my site was working great! Definitely recommend HostGator.
As a new or beginner blogger I started with hostgator eight months ago without taking any knowledge for my Ease Bedding and niche and one another. I started on two accounts with two domains due to penny program. But after three months I have noticed that I was getting two bills and I requested them to make it one billing account.
They said ok and for around forty dollars. I decide to close both accounts and move to another hosting company. They closed my accounts and refunded for couple of weeks. So I have no complaint about them, but not so much experience with them as well.
I can say for opening two different accounts, was my own mistake, not their. So I can say they are good, but I don’t have much experience to say a lot about them.
HostGator has great servers but their technical support is GODAWFUL.I’m trying to setup an SSL and it has taken them 3 weeks to reply… and this isn’t the first time it’s taken them forever to reply. Other than that, they are great.
Jamie
A huge chunk of the company reviews talk about the reliability of the hosting packages offered by the website. It is true that for some of the hosting plans, the lack of security features can be a bummer. However, when it comes to all the other features like supported scripts and multimedia, the email hosting and the control panel features, HostGator more than meets the standards – a fact which is not entirely surprising given that HostGator has been recognized worldwide as the leading provider of web hosting.
Love them!
Hi WP beginner could you please update this review?
Hostgators cloud hosting plans seem ridiculously cheap – and flexible.
Their presales support says yes to everything I ever wanted.
Being able to add an extra gb memory or cpu core for $1 per month is insane.
But all of the post 2015 user stories in the comments here mean that I won’t buy it.
There has got to be some more balanced story – what can I reasonably expect to get from HG, and what not?
Agreed about staying away from Hostgator. That’s how I found this article – looking for somewhere else to move my hosting. Below par speed, slow Customer Service, and occasional crashes. I’ve had enough.
Stay away from Hostgator!
Hostgator is no longer a viable host and here is why
1.) Performance is way below par
2.) MySQL databases constantly crash
3.) Wait Time for support is far too long – 30-40 minutes. It used be single digits
4.) CPanel is basically and advertising platform instead of a cPanel. Try it and you will see all the pop-ups and advertisements.
5.) Tech support, when you can actually get a hold of someone, is basically an excuse generator instead of true technical support. They are always trying to place the blame on the customer.
I used to recommend them, but please look elsewhere for hosting at this point