Después de haber ayudado a miles de usuarios a elegir un plan de alojamiento web y poner en marcha sus sitios web, hemos respondido a casi todas las preguntas que se te puedan ocurrir. Estas son algunas de las preguntas más frecuentes sobre InMotion Hosting:
¿Por qué debería elegir InMotion Hosting para alojar mi sitio?
Algunas ventajas de alojarse en InMotion Hosting sobre sus competidores son:
- Almacenamiento SSD con cada plan que ha demostrado mejorar la velocidad de la página de su sitio.
- Copias de seguridad automatizadas gratuitas
- Garantía de reembolso de 90 días
- Nombre de dominio gratis
- SSL y protección DDoS gratuitos
¿Qué plan de alojamiento InMotion debo contratar?
Depende de sus necesidades de alojamiento. InMotion Hosting ofrece una amplia variedad de planes de alojamiento que van desde el alojamiento compartido hasta los servidores dedicados. Si estás empezando, te recomendamos que elijas el plan Launch de InMotion Hosting. El plan Launch te permite alojar 2 sitios web con espacio en disco, ancho de banda y correos electrónicos ilimitados. Puedes lanzar rápidamente un sitio WordPress utilizando su asistente de instalación de WordPress en 1-clic.
¿Dónde están ubicados los servidores de InMotion Hosting?
InMotion Hosting es una empresa con sede en Estados Unidos. Sus centros de datos están ubicados en Los Ángeles, CA y Ashburn, VA.
Puede InMotion Hosting manejar un alto tráfico?
InMotion Hosting es capaz de manejar un alto tráfico las 24 horas del día. Dependiendo de sus necesidades, puede elegir el plan de alojamiento adecuado para satisfacer su presupuesto y objetivos. Si se descubre que consumes más recursos de los permitidos, te pedirán que actualices a un plan superior.
¿Puedo actualizar mi plan de InMotion Hosting más adelante?
Por supuesto. Cuando estás empezando con un sitio web, puedes elegir el plan Lanzamiento, que te permite alojar 2 sitios web. A medida que creces, siempre puedes actualizar a un plan superior sin problemas.
¿InMotion Hosting ofrece una opción de pago mes a mes?
InMotion Hosting no ofrece opciones de pago mes a mes para sus planes compartidos. Para planes superiores como servidores dedicados, sí ofrecen opciones de pago mensual. Sin embargo, es importante tener en cuenta que ofrecen descuentos significativos para las ofertas a largo plazo.
¿Realmente obtengo recursos ilimitados con InMotion Hosting?
InMotion Hosting es un poco confuso acerca de sus afirmaciones “ilimitadas”. Aunque los planes se anuncian como ilimitado espacio en disco y ancho de banda, en realidad no son ilimitados. Simplemente significa uso ilimitado basado en los Términos de Servicio de tu proveedor de hosting.
Si gestionas un sitio web o un blog de una pequeña empresa, no hay nada de qué preocuparse porque tendrás recursos del sistema más que suficientes para hacerlo funcionar. Si excedes el uso, se te pedirá que lo reduzcas o que pases a un plan superior.
¿Tengo que registrar mi nombre de dominio con InMotion Hosting?
InMotion Hosting le permite registrar un nombre de dominio de forma gratuita al suscribirse a cualquier plan de alojamiento. El coste de renovación de su nombre de dominio será mayor si obtiene un nombre de dominio gratuito de InMotion Hosting. Puede utilizar Godaddy, NameCheap, o cualquiera de sus registradores de nombres de dominio preferidos para registrar un nombre de dominio.
¿Ofrece InMotion Hosting un constructor de sitios web gratuito?
Sí, su plan de alojamiento viene con BoldGrid, un constructor de sitios web gratuito de arrastrar y soltar.
A diferencia de la mayoría de los constructores de arrastrar y soltar ofrecidos por otros proveedores de alojamiento, BoldGrid es impulsado por WordPress. Usted obtiene la flexibilidad y seguridad de WordPress junto con sus capacidades de arrastrar y soltar.
De esta manera puedes ampliar fácilmente el sitio web de la manera que desees. Incluso puede integrar una tienda de comercio electrónico con su constructor mediante la instalación de un plugin de comercio electrónico como WooCommerce.
¿Necesito comprar los addons que InMotion Hosting me ofrece?
No, usted no necesita comprar ningún addons en el momento de la compra. Si decide que los necesita más adelante, siempre puede añadirlos a su cuenta.
¿Qué tan bueno es el soporte de InMotion Hosting?
InMotion Hosting ofrece soporte 24/7 a través de 4 modos: Chat en vivo, teléfono, correos electrónicos basados en tickets y Skype. InMotion Hosting es conocido por sus respuestas rápidas. A diferencia de otros proveedores de alojamiento, no te hacen esperar más de unos segundos hasta que llega el siguiente agente de soporte disponible. Además, su extensa documentación te ayuda a guiarte a través de cada aspecto del alojamiento web.
Support at webhostinghub.com provided me with excellent support the other day – saved me a ton of time! Really nice to communicate with an individual who quickly grasps the issue, knows what to do, and just does it. Kudos.
InMotion has been an AWESOME host for me. I have no experience with web design, but they have been extremely helpful and patient. I’m so thankful to have signed on with such a great host!
In the world of tech, nothing is perfect. What does count is customer support. When you run into a problem or have a question or just don’t know how to do something these guys and girls are right at your side.
I don’t know if they are the cheapest but I do know they are the best I’ve worked with.
Via chat, support person was patient,
knowledgeable and helpful with my questions this morning as I moved an
existing site into WordPress and cloned it for a client.
I’ve only had great service from them. Great platform good prices and good service.
I have used a tonne of other hosts and none of them have come close to the level of excellence I receive with InMotion. With a combination of fast servers, amazing support and 1-click WordPress installer, who wouldn’t like this company?
I have been a customer of InMotion for 7 years now and have had an excellent experience with all their services. I find the price very reasonable for the number of websites and email addresses we get. The speed of all our websites is excellent. Never a problem updating or working on them either.
If I do have a question their support department is quick to respond and always helpful.
They have protected our sites from attempted brute force attacks, recommended critical updates when necessary, and caught email spammers who had hacked my passwords, and cut them off in minutes.
I like the service, the speed, and the overall experience with them.
Note: I do not work for them, or know anyone in the company, or have anything to do with their business. I just like what they do, and think they deserve to be praised for it.
Excellent service on a recent chat session. Solved my problem in no time.
We at Sinergia are having a very good experience. Their hosting service is very fast an reliable and the Customer Service is really 24/7 with a quick and helpful response.
InMotion Hosting has been a tremendously wonderful addition to my website. As someone who is still learning this business, I feel comfortable allowing this company to help me operate my blog. The customer service is exceptional. They are all friendly and patient – as well as work diligently to ensure our needs are met and our issues are resolved.
Inmotion Hosting provides a superior level of technical support. Technical assistance is both effective and timely. Far better than the service I received from my previous provider.
I changed from another hosting company which can only be reached by phone or support ticket. They are closed on Weekends! With InMotion I get all support I need and when I need it.24/7. Also the domain and mail transfer went very smooth and w/o interruption of service. I really enjoy the support, you could not do without it.
Been dealing with InMotion Hosting for a over 4 years, Never had a problem, their security is top notch and their staff and help desk are very helpful and quick to help. Invest with them you wont be disappointed.
Reliable 24/7 Live Chat Support. Over 3 years with their hosting. 99.99% satisfaction.
Had a very positive and helpful experience with chat support.
do not believe the hosting company that requires prospective members are members of at least one year. meaning that they are ugly and enterprise hosting hosting fear of being abandoned in the near future, so that the one-year membership, consumers can not do much, ultimately frustration.
I was here to find a good hosting for my site( it is highly loaded with 3 wordpress running at different section’s) and after review, i visited their site, i knock on the chat and it was live ! A Support stuff replied and text me like i am a Friend . I am impressed enough , but i got a little problem, in Hostgator, i can start with a monthly payment ( i know how bad they are ) But here in inmotion i have to pay for whole next year. Let’s see what is next with them. ( Best of luck both inmotion and me )
It’s funny when you read these reviews. People either love IMH, or they’re frustrated by the company’s response to malicious attacks and DoS attacks. In the end, I think what happens is that if your site gets at all popular, you end up with problems at InMotion. I have had a couple of my clients host there, and I also have a hosting plan of my own that I use for developing websites. No one visits the sites on my hosting plan, as they’re under construction. As a result, my experience with that hosting account has been fine. However, each of my clients has been shut down, blocked, and generally hassled by InMotion. Instead of addressing what are clearly security problems on THEIR end, they push the problem back to the customer and make them take care of it. And, when you call them to ask why you’ve been suspended, they generally don’t even know because the suspension is automated. I have used a number of different hosts, and have never had the kinds of problems I’ve had with InMotion. Each of the clients I’ve had use them have ended up switching to another host because InMotion just isn’t worth the trouble.
I have to admit, I am impressed with InMotion itself as a hosting company. I’ve never had any issues with bad support or tech help. However, my biggest gripe goes to the sheer amount of brute force attacks that seemed aimed at InMotion and not specific domains. I’ve only been with InMotion for about 5 months now and prior to that I never had any issues with google telling visitors my site had malicious code, or the amount of resources being to highly used on the site itself. I’ve spent more time in the last month trying to fix issues that frankly were never an issue on my old host that I’m now questioning why I left that other host. I wish I could remember now why I left.. but I am seriously thinking about going back.
InMotion Support team is above the rest!
As I run my web design/development company I have had to deal with more then a dozen different hosting providers. I recently had to move multiple websites around the InMotion environment and update usernames/passwords. The live chat team was AMAZING – kind, respectful and knowledgable about what and how to get my questions accomplished.
InMotion has easily jumped to one of the top 3 companies I will start recommending for my client to host their websites with!
InMotion continues to provide excellent service: The representatives have been professional, knowledgeable, efficient, personable, and helpful — every time I’ve called. After checking out several potential hosts over a significant period of time, it looks like I’ve found the best one available for my needs.
I’ve been with InMotion for about two years now. Initial setup was a little challenging for me, but their chat-help was so good, I was up and running in a pretty short time. Since then, I have updated my site regularly, and most times it is a breeze. Lately I have had issues with authorization (two occasions), but the chat help was AWESOME and got me running in a jiffy.
I am 100% satisfied with InMotion Hosting. The have done a great job for me!
I’m sure they are one of the best company in the hosting market, they are fast, clever, kind and provide the best support i’ve ever tried for every issue.
I have transferred from a previous host to Inmotion Hosting, including my domain name (i.e. DNS). Everyone has been helpful in the process of getting everything transferred. The staff was friendly. courteous, patient, and knowledgeable.
I recommend if you are going to transfer to this host, make sure you get your password, or key from your DNS. This would be located at the registration page of your domain name’s server, usually. This is what I discovered after transferring here.
In addition, if your host has CPanel, there is a backup feature located on the website of your host’s control panel. I would backup this to your local drive and sent it to Inmotion Hosting. This is the most highly recommended option, after doing research online and reading the sent documentation.
As you may tell, I have learned quite a bit between these last few days of switching! Thanks Inmotion Hosting
I see that is has been a while since anyone commented here, so perhaps it’s time for an update.
I have been with InMotion Hosting for more than six years, the past four years on their “Power” plan, but due to the past two months of hell with their tech support, I am looking for a new host for my WordPress site.
As others have noted, they are available 24/7, but whenever I’ve called, they’ve told me to submit an e-mail ticket. When I do that, I get a mostly cut-and-paste response referring me to online articles, some of which are out-of-date, some hard to follow, and some just plain wrong. So, for starters, I think they may be cutting back on tech support to save money, and it shows.
My issue was the same as another commenter, which had to do with the brute force attacks. I received a resource overage warning, and when I contacted them to figure out why, they refused to look into it unless I jumped through a bunch of hoops. For example, they suggested that I install a specific caching plug-in. I suspected right away that that wasn’t the problem — my usage stats showed a very clear pattern of what time of day the overage was happening, and it had nothing to do with when I work or get the most traffic. It took them TWO MONTHS to admit that I was right in the first place and that the problem was brute force attacks. To add insult to injury, a new article they referred me to recommended caching plug-in that I’d always had!
I’ve just had an exchange of several days with customer service. Their ultimate solution was for me to hire a developer, because they don’t monitor individual sites. That’s never what I asked for. I only wanted to know what was going on. With a couple of exceptions, their tech support e-mail responses didn’t address my specific questions, or they would take one of out of context and ignore the rest. So then I had to start taking up a bunch of time complaining about their responses, which of course got them very defensive and unwilling to find a real fix.
I hope I’ve left enough specifics here so that those reading can see I’m not a troll for the competition.