Tras haber ayudado a miles de usuarios a elegir un plan de alojamiento web y a poner en marcha sus sitios web, hemos respondido a casi todas las preguntas que se te puedan ocurrir. Estas son algunas de las preguntas más frecuentes sobre GreenGeeks:
¿Por qué debería elegir GreenGeeks para alojar mi sitio?
GreenGeeks está diseñado para ofrecer un buen rendimiento y, al mismo tiempo, ser respetuoso con el medio ambiente. Ofrecen múltiples opciones de alojamiento que se adaptan perfectamente a tus necesidades y presupuesto. Para cargas rápidas de páginas y máxima redundancia, utilizan matrices de almacenamiento RAID-10 de estado sólido y las últimas tecnologías de velocidad como PowerCache, CDN gratuito, etc.
¿Qué plan de GreenGeeks debería contratar?
Depende de tus necesidades de alojamiento. GreenGeeks ofrece una amplia variedad de planes de alojamiento que van desde el alojamiento compartido hasta los servidores dedicados. Cuando estés empezando, puedes elegir su plan de alojamiento compartido. A medida que tus necesidades evolucionen, puedes cambiar a un plan superior.
¿Dónde se encuentran los servidores de GreenGeeks?
GreenGeeks es una empresa estadounidense. Sus centros de datos se encuentran en Chicago, Phoenix, Toronto y Amsterdam.
¿Puede GreenGeeks soportar un tráfico elevado?
Sí, GreenGeeks puede gestionar un tráfico elevado las 24 horas del día. Sin embargo, asegúrese de elegir el plan de alojamiento adecuado que cumpla sus objetivos. Si se descubre que consumes más recursos de los permitidos, te pedirán que pases a un plan superior.
¿Puedo ampliar mi plan GreenGeeks más adelante?
Por supuesto. Los planes de alojamiento compartido ofrecen espacio web y transferencia de datos ilimitados. Pero sólo se le permite utilizar los recursos para el funcionamiento de un sitio web de una pequeña empresa. Si su sitio consume más recursos de lo normal, se le pedirá que actualice su plan de alojamiento.
¿Ofrece GreenGeeks una opción de pago mensual?
Sí. GreenGeeks ofrece opciones de pago mes a mes para sus planes compartidos. El inconveniente es que tendrás que pagar una cuota de instalación de 15 $ si eliges la facturación mensual. Puedes renunciar a la cuota de alta si eliges un plan anual o superior.
¿Realmente obtengo recursos ilimitados con GreenGeeks?
Como cualquier otro proveedor de alojamiento, GreenGeeks te ofrece espacio en disco y ancho de banda ilimitados. Ten en cuenta que sólo puedes consumir recursos para el funcionamiento de un sitio web pequeño.
Si tienes un sitio web o un blog pequeño, no tienes de qué preocuparte, ya que dispondrás de suficientes recursos del sistema para hacerlo funcionar. Si excedes el uso, se te pedirá amablemente que lo reduzcas o que pases a un plan superior.
¿Tengo que registrar mi nombre de dominio con GreenGeeks?
GreenGeeks no cobra el registro del dominio al contratar un plan de alojamiento. Sin embargo, no estás obligado a registrar un nombre de dominio con ellos. Puedes utilizar Godaddy, NameCheap o cualquier otro registrador de dominios que prefieras.
¿Ofrece GreenGeeks un creador de sitios web gratuito?
Sí, dispones de un constructor gratuito de arrastrar y soltar para crear rápidamente un sitio web en tu cuenta de GreenGeeks. También puedes utilizar una plataforma de creación de sitios web como WordPress para lanzar tu sitio.
¿Vende GreenGeeks algún complemento de alojamiento?
No, GreenGeeks no vende ningún complemento de alojamiento al comprar el plan de alojamiento de GreenGeek.
¿Cuál es el nivel de asistencia de GreenGeeks?
GreenGeeks ofrece soporte 24/7 a través de 3 modos: Chat en vivo, teléfono y ticket de correo electrónico. El tiempo medio de resolución de un problema es de 15-20 minutos para el soporte basado en tickets. También tienen una extensa documentación que te ayuda a guiarte a través de cada aspecto del alojamiento web.
GreenGeeks has a terrific support team. All of its members are knowledgeable, courteous and helpful. Special thanks goes out today for support staff, who not only addressed my problem, but explained something that had been puzzling me for a while. Thanks,
I was trying to install a Plug-in at 11:00 this evening after working all day on designing a site and got an error message. I went on to chat and got helped right away – solve my problem and within minutes I had successfully installed it. Great customer service!
Greengeeks is not only green and affordable, they have an awesome customer service too. Every time I have a problem with one of my websites the friendly team is there for me to fix it. I love the Live Chat, because I can ask questions 24/7 and get my answer straight away!
Awesome job, Greengeeks!!!
Great service. Extremely fast response for support (Nick).
I decided to buy more services from Greengeeks after having been using for more than 1 year.
Green Geeks technical support is fantastic. Everyone has been very polite, patient, and resolved my issues that had nothing to do with Green Geek but challenges I had with a website designer that only they could help me deal with. Thank you!
I tried your service about 6 months, the support people are the best! Now I am migrate all services from other place to GreenGeeks!
You guys have saved my skin, again!! You’re a super team. Thank you for the online chat function as it really helped me in my IT problem. Keep it up!!!
I have been a web developer since 1999 and I have used many hosting companies over the years. Some you probably heard of and others not so much.
I started using Green Geeks back in March 2011 and I haven’t used any other hosting company since then.
Besides having competitive pricing and excellent server up time, their customer support is top notch.
Over the years I have called them at the weirdest times of the day and they are always there to answer my questions and/or concerns quickly. What more do you want from a hosting company?They have the price, the products and the customer support that is critical when you run a single website or like me, many websites.
They are the only hosting company I use and recommend.
Simply the best customer service I have ever had in IT.
you guys are the best, your support team is awesome!
The online chat support is always so helpful! I could not be happier with this host company. I’ve lost track of the number of clients I’ve recommended use GreenGeeks!
Second to none!!
Great customer service, fast and efficient.
Absolute thumbs up for Greengeeks support – Fast replies, accurate info, easy to follow…
I have to provide techincal services for two sizeable companies and Greengeks make my life so much easier – Faultless service guys
Two thumbs up Greengeeks!
Thank you Michael P., David Rogers and the rest of the staff. You have helped make my life easier with your replies to my questions.
Take care,
Marco Monti
Excellent customer service. Always helpful, patient and never condescending. Extremely happy customer.
I manage a number of websites for communities of faith and small not-for-profits. They don’t have the money or the savvy to solve technical problems, so they rely on me for troubleshooting. I’m self-educated, and now and then I rely on GreenGeeks Support to solve a problem that goes beyond my capabilities. They have never let me down. Always prompt, courteous, and expertly capable. I can’t say enough in praise of the GreenGeeks Support staff.
I have been searching for a host to park all of my domains. I was recommended to check out Green Geeks because I was told their customer service was top notch. I was not disappointed at all and online agent Nick V. was an exceptional help. So far I am very glad to have made this switch and I look forward to my future service and hosting.
I’ve been looking for a reseller host who was going to make my life easier, not harder. Where other hosting companies have been given weeks at a time to prove themselves and failed, before I moved on, Greengeeks have very quickly impressed, with efficient speedy service and their communication has been responsive. I’m looking forward to many years of happy custom 🙂
Thanks for the help!
OK, so I’m a total noob when it comes to this computer stuff. I spoke to Vance, and oh boy was this guy patient with me. I was ready to throw the towel in and give up on this web stuff all together, but he got me regrouped, started again from scratch with me, and after what seemed like an eternity. I have a webpage up and viewable. WOO HOO, that’s a huge milestone for me, and if it hadn’t been for Vance, I don’t know what I would have done.
Thank you Vance and GreenGeeks, now I know I spent my money in the right place.
They answered all my question and helped me out at lighting speed!
I have used quite a few ISPs over the years and I have to say that GreenGeeks is the best I have encountered. Superfast response time to questions and to making changes I requested.
great problemsolvers at work – very content! Thanks!
I’ve been around a year and so with them. I can’t recommend them enough!!!
3 main reasons:
We’re living times in which EVERY data center / server facility should GO GREEN! we “common mortals” don’t tend to be aware how much contamination “the Internet” generates 🙁
THEIR SUPPORT: the best I’ve ever had in my personal experience, they simply rock! Be it the day shift, or the night shift. Plus you always get to talk to the same guys, which feels like family!
Performance for your bucks: just top of the top, I remember when I migrated from 1 “big brand” to another until coming up with them, having my first ever SSD shared hosting, plus some nice features in their plans: CRM’s, Nifty PHP version selector app…
I simply love them and love to sleep better at night knowing I’m doing something (more) for our planet!
Greengeeks has been such a pleasure for an amateur webmaster like me to work with. Quick, spot-on support, able to work with the client’s level of tech-savviness. Bravo!