Después de haber ayudado a miles de usuarios a elegir un plan de alojamiento web y poner en marcha sus sitios web, hemos respondido a casi todas las preguntas que se le puedan ocurrir. Estas son algunas de las preguntas más frecuentes sobre A2 Hosting:
¿Por qué debería elegir A2 Hosting para alojar mi sitio?
Algunas ventajas de alojarse en A2 Hosting sobre sus competidores son:
- Obtienes almacenamiento SSD gratis con cada plan
- Elija entre alojamiento Linux o Windows
- Garantía de devolución del dinero en cualquier momento
- Compromiso de tiempo de actividad del 99,9
- Migración de sitios gratuita
¿Qué plan de alojamiento A2 debo contratar?
La respuesta depende de sus necesidades individuales de alojamiento. Cuando usted está empezando con un nuevo sitio web, le recomendamos comenzar con el plan de alojamiento compartido de A2 Hosting. A medida que sus necesidades evolucionan, puede actualizar fácilmente a un plan superior.
¿Dónde están ubicados los servidores de A2 Hosting?
A2 Hosting es propietario exclusivo de todos sus servidores de alojamiento web. Sus centros de datos se encuentran en Michigan, Arizona, Amsterdam y Singapur.
Puede A2 Hosting manejar un alto tráfico?
A2Hosting definitivamente puede manejar alto tráfico. Si está alojado en un plan de alojamiento compartido y consume más recursos de los permitidos, se le pedirá que actualice a un plan superior.
¿Puedo actualizar mi plan de Hosting A2 más tarde?
Sí, es muy recomendable comenzar con un plan más pequeño y actualizarlo según sea necesario. A2 Hosting hace que sea muy fácil para usted para actualizar.
Ofrece A2 Hosting una opción de pago mes a mes?
Sí, A2 Hosting ofrece una opción de pago mes a mes. Lo mejor es que usted no tiene que pagar ninguna cuota de alta, incluso si usted está seleccionando una opción de pago de mes a mes. Dicho esto, vale la pena señalar que ofrecen un descuento significativo para las ofertas a largo plazo.
¿Tengo que registrar mi nombre de dominio con A2 Hosting?
No, usted no necesariamente tiene que registrar su dominio con A2 Hosting. Puede utilizar Godaddy, NameCheap, o cualquiera de sus registradores de dominios preferidos.
¿Realmente obtengo recursos ilimitados con el hosting de A2 Hosting?
Aunque los planes se anuncian como “ilimitado” espacio en disco y ancho de banda, la realidad es que en realidad no son ilimitados. Simplemente significa uso “ilimitado” basado en los Términos de Servicio de la compañía.
Si tienes un sitio web o un blog pequeño, no hay nada de qué preocuparse porque tendrás suficientes recursos del sistema para hacerlo funcionar. Si excedes el uso, se te pedirá que lo reduzcas o que pases a un plan superior.
¿Ofrece A2 Hosting SSL gratis?
Por supuesto, A2 Hosting ofrece SSL gratis con todos sus planes.
Necesito comprar los addons que A2 Hosting me ofrece?
No, usted no necesita comprar ningún complemento al completar su pedido. Usted siempre puede comprar cualquier addons más tarde, si es necesario.
1. My hosting service was suspended due to extreme incompetence on the part of their billing department which claimed non-payment of an invoice that did not exist.
2. After the invoice was created and immediately paid; 24 hours later, the service has still not been restored nor has any update been provided.
3. This is the second time in as many years that my hosting got disrupted and all my sites were down for more than 24 hours for no fault of mine.
4. The promise of “99.9% uptime commitment” appears to be just an advertisement gimmick.
5. I’ve been their customer for 6 years now but it seems to mean nothing to this hosting company.
6. They have a service number that just keeps you on hold and plays music for 6 minutes before informing you that no one is available to take the call (despite it being regular office hours).
7. Words fail me to describe my extreme disappointment at the quality of service offered.
8. They just leave the customer hanging!!
Hey James, that’s sad to know. Sorry for the inconvenience. You may check out our recommendations in this complete web hosting guide and we hope it helps you find the best hosting for your site.
I have used A2 hosting for about a year. And they limit your resource use and they BLOCK your service for a site if it uses a lot resources. They do not tell you what resource use or anything, they JUST BLOCK your service.
Fixing it is mission impossible. I started with shared, they recommended me to UPGRADE to VPS: BUt the same result. They KEEP blocking my service.
I added WAF and CDN with stack path. But A2hosting don’t have whitelisted the stack paths IPs, so they BLOCK your service anyway. Making them Whitelist the IPS takes days.
Then unblocking the service take an additional day! SO MUCH Downtime!
***************AVOID AT ALL COSTS*******************
Companies response to problem resolution is completely non existant.
When they do reply often it is done so with scarcasm and insults. There are few few technicians within their system that are ok, professional, however this company has an overall approach towards the client that is insulting.
Often it takes 4-6 hours, of not 12-24 hours before they reply. All of this time our site may be down or our emails are non operational
If your company can afford to simply be placed in a que, waiting for one of their tecnicians to decide to resolve your disaster then this is the company for you.
If you need your site up, emails operational and have any expectation of a professional response, or any response for that matter that I highly recommend that you find another hosting company
I agree with many of the reviews here. Their server goes down and it takes days to get back up. But I can understand things like that. What drove me nuts was the unbelievably incompetent support. I begged them for help but all I got in return were replies that sounded like they came from a robot that didn’t understand my problem. After many agents, finally one replied to my specific request, so I replied back with some info to help him solve the problem. 2 days later, instead of an answer, I got the old stock reply that since they haven’t heard from me in 48 hours they assume the problem is resolved. I almost pulled my hair out. I’ve never been ignored and treated like this by any company. I’ve demanded my money back. I expect to hear from them again in 48 hours that everything must be resolved.
Server is down every week , the worst hosting company i ever used. I used them for almost 3 years but they had down time problem again, again and again. You can check their server status before u join. Dont recommend at all.
Do NOT recomend.
It impacted me with 3x slower load times, bounce rate was 300% higher, the visitors drop within a month to half.
Service just awful and 3 days downtime by switching from SiteGround to A2. (Never Again!)
The truth is that they’re shared hosting accounts and even, dare I say, their reseller accounts are not fit even for the most basic of WordPress websites. Sure, if your site just sits there, and serves pages, no problem. But if you need to do any kind of developing, you’ll be throttled in a heartbeat. And speaking of heartbeat, when you do indeed get throttled and your site goes down for a day off and on, until whatever arbitrarily low CPU usage limit you hit is cleared, they’ll say that you need to disable the heartbeat API, and to optimize your site. While that is excellent advice and I highly recommend that to any developer out there, that’s not the cause of the problem. What’s causing it is by saving pages in WordPress, MySQL spikes up. It’s unavoidable. It’s just WordPress. And if you use a robust theme like Divi which I use, a single page save will spike MySQL past their limit and you’ll be throttled. Then when you say, “but I’ve disabled heartbeat, removed unused libraries, disabled WooCommerce cart fragments, etc, etc.” They’ll say to you, “You should seek help from an expert developer or upgrade to a VPS”. Not helpful. So bottom line…. For WordPress websites, there are a ton of good hosting alternatives out there for basic and advanced needs. Don’t even try with one of their shared plans, you’ll be sorry. WPEngine out of Austin is a great choice for clients with single websites. And if you have many sites and insist on sticking with A2, don’t settle for anything less that a full on VPS with min 4-6GB ram and maxed out cores. (approx $100/mo).
I moved all my domains, web services to Asphostportal. Their service becoming more unreliable. I have 5 websites with them, 3 for ASP.net site and the other subdomains for WordPress. Their server crashed and been down for more than a week. They are unable to recover the files, support is virtually non existent, chat support is joke. The never answer your phone call, maybe someone will answer, but after an hour or so, you get disconnected. I really disappointed with their service. Unbelievable!
do not trust in any way what they say about 99.9% Uptime the server go down all the time 1 time a week…. we was whit them for 2 years and we always had problems and they dont care at all of what you are loosing….. trust me and avoid this provider
Transferred 10 sites over to them yesterday and 5 to go.
Speed is ok but support is diabolical 2/10.
Clear and easy server (Tomcat) configuration with quick deployment and low starting prices. Prompt reply from technical department showing concern and giving the feeling that one can rely on them.
Working with A2 Hosting is always a pleasure. They get your answers in a timely manner. Thank you.
You Have to experience yourself to believe on how good the a2hosting service and support really is
Support fast and Very good, A2hosting value 5 stars
Support is wonderful! They were quickly trying to get me over to my new swift server! I really appreciate how seriously they were taking my request for ASAP switching over as I have an anxious client that wants my site up ASAP!
Customer Service means everything when it comes to services one depends on. In this regard, A2hosting excels. Support (both tech and billing) has always been friendly, efficient, and responsive. The whole feeling of the group at A2hosting is one of cooperation and high standards.
I give this company highest marks — on customer service and on every aspect of web-hosting, speed, reliability, cost, available plans, and, most of all, that one feels valued as a customer — it’s not “just words,” they do just what they promise!
Switched our small Church WordPress website to A2. Whole process took less than a day with A2 doing all the migration work for free. Installation of Let’s Encrypt ssl certificate amazingly easy. Very pleased customer!
Good for wordpress users, fast server, and offer free SSL. They transfered over all my cpanels and email from other hosting fast and efficiently.
Great support, with fast and accurate replies, thank you
A2 has been super helpful in my early days… Quick support from very nice people. A+ all day long!
Awesome support. My query was solved in 2 hrs. My query was attended in 90 secs on phone that’s awesome
A2 hosting is extremely comprehensive and detail oriented. Support is almost always immediate, with clear and precise explanations.
Great hosting and Great support.
A2 is the best in the business!
A2 hosting has the best support and migration team in the business. Because of the nature of my primary site and 11 add-ons, I knew the migration may not be easy, and it was not. However, between the migration and support team the problems were over come quickly and I’m up and running. Communication was excellent. I was quickly kept informed by way of e-mail every step of the way. Their explanations and instructions were clear and very easy to follow. I have already moved two clients over to A2 and will be moving more to A2 in the near future. I could not be more pleased with their service and I look forward to a long relationship.
Incredibly fast support, detailed replies within minutes or even seconds. After upgrading from swift to turbo shared hosting, my webpage loading speed exploded from 5 seconds to less than 1 second in 10 countries….I was blown away!