Tendo ajudado milhares de usuários a escolher um plano de hospedagem na Web e a iniciar seus sites, respondemos a praticamente todas as perguntas que você possa imaginar. Aqui estão algumas das perguntas mais frequentes sobre o GreenGeeks:
Por que devo escolher o GreenGeeks para hospedar meu site?
A GreenGeeks foi projetada para ter um bom desempenho e, ao mesmo tempo, ser ecologicamente correta. Eles oferecem várias opções de hospedagem que atendem perfeitamente às suas necessidades e ao seu orçamento. Para obter carregamentos rápidos de páginas e redundância máxima, eles usam matrizes de armazenamento RAID-10 de estado sólido e as mais recentes tecnologias de velocidade, como PowerCache, CDN gratuito, etc.
Qual plano da GreenGeeks devo adquirir?
Depende de suas necessidades de hospedagem. A GreenGeeks oferece uma ampla variedade de planos de hospedagem, desde hospedagem compartilhada até servidores dedicados. Quando estiver começando, você pode escolher o plano de hospedagem compartilhada. À medida que suas necessidades evoluem, você pode mudar para um plano superior.
Onde estão localizados os servidores da GreenGeeks?
A GreenGeeks é uma empresa sediada nos EUA. Seus centros de dados estão localizados em Chicago, Phoenix, Toronto e Amsterdã.
O GreenGeeks pode lidar com tráfego intenso?
Sim, a GreenGeeks pode lidar com alto tráfego 24 horas por dia. Entretanto, certifique-se de escolher o plano de hospedagem correto que atenda a seus objetivos. Se for constatado que você consome mais recursos do que o permitido, eles solicitarão o upgrade para um plano superior.
Posso fazer upgrade do meu plano GreenGeeks mais tarde?
Claro que sim! Os planos de hospedagem compartilhada oferecem espaço na Web e transferência de dados ilimitados. Mas você pode usar os recursos apenas para operar um site de pequena empresa. Se for constatado que seu site consome mais recursos do que o normal, você será solicitado a atualizar seu plano de hospedagem.
A GreenGeeks oferece uma opção de pagamento mês a mês?
Sim. A GreenGeeks oferece opções de pagamento mês a mês para seus planos compartilhados. A desvantagem é que você terá de pagar uma taxa de instalação de US$ 15 se optar pelo faturamento mês a mês. Você pode dispensar a taxa de instalação escolhendo um plano anual ou superior.
Eu realmente obtenho recursos ilimitados com o GreenGeeks?
Assim como qualquer outro provedor de hospedagem, a GreenGeeks lhe oferece espaço em disco e largura de banda ilimitados. Lembre-se de que você tem permissão para consumir recursos apenas para operar um site pequeno.
Se estiver administrando um site ou blog pequeno, não há nada com que se preocupar, pois você terá recursos de sistema suficientes para operá-lo. Se exceder o uso, você será educadamente solicitado a reduzir o uso ou fazer upgrade para um plano superior.
Tenho que registrar meu nome de domínio no GreenGeeks?
A GreenGeeks isenta-se da taxa de registro de domínio ao assinar um plano de hospedagem. No entanto, você não é obrigado a registrar um nome de domínio com eles. Você pode usar Godaddy, NameCheap ou qualquer outro registrador de nomes de domínio de sua preferência para o registro do domínio.
A GreenGeeks oferece um construtor de sites gratuito?
Sim! Você obtém um construtor gratuito de arrastar e soltar para lançar rapidamente um site em sua conta do GreenGeeks. Como alternativa, você também pode usar uma plataforma de criação de sites como o WordPress para lançar seu site.
O GreenGeeks vende algum complemento de hospedagem?
Não, a GreenGeeks não vende nenhum complemento de hospedagem ao comprar o plano de hospedagem da GreenGeek.
Qual é a qualidade do suporte da GreenGeeks?
A GreenGeeks oferece suporte 24 horas por dia, 7 dias por semana, por meio de 3 modos: Bate-papo ao vivo, telefone e ticket de e-mail. O tempo médio de resolução de um problema é de 15 a 20 minutos para o suporte baseado em tíquetes. Eles também têm uma extensa documentação que ajuda a orientá-lo em todos os aspectos da hospedagem na Web.
GreenGeeks has a terrific support team. All of its members are knowledgeable, courteous and helpful. Special thanks goes out today for support staff, who not only addressed my problem, but explained something that had been puzzling me for a while. Thanks,
I was trying to install a Plug-in at 11:00 this evening after working all day on designing a site and got an error message. I went on to chat and got helped right away – solve my problem and within minutes I had successfully installed it. Great customer service!
Greengeeks is not only green and affordable, they have an awesome customer service too. Every time I have a problem with one of my websites the friendly team is there for me to fix it. I love the Live Chat, because I can ask questions 24/7 and get my answer straight away!
Awesome job, Greengeeks!!!
Great service. Extremely fast response for support (Nick).
I decided to buy more services from Greengeeks after having been using for more than 1 year.
Green Geeks technical support is fantastic. Everyone has been very polite, patient, and resolved my issues that had nothing to do with Green Geek but challenges I had with a website designer that only they could help me deal with. Thank you!
I tried your service about 6 months, the support people are the best! Now I am migrate all services from other place to GreenGeeks!
You guys have saved my skin, again!! You’re a super team. Thank you for the online chat function as it really helped me in my IT problem. Keep it up!!!
I have been a web developer since 1999 and I have used many hosting companies over the years. Some you probably heard of and others not so much.
I started using Green Geeks back in March 2011 and I haven’t used any other hosting company since then.
Besides having competitive pricing and excellent server up time, their customer support is top notch.
Over the years I have called them at the weirdest times of the day and they are always there to answer my questions and/or concerns quickly. What more do you want from a hosting company?They have the price, the products and the customer support that is critical when you run a single website or like me, many websites.
They are the only hosting company I use and recommend.
Simply the best customer service I have ever had in IT.
you guys are the best, your support team is awesome!
The online chat support is always so helpful! I could not be happier with this host company. I’ve lost track of the number of clients I’ve recommended use GreenGeeks!
Second to none!!
Great customer service, fast and efficient.
Absolute thumbs up for Greengeeks support – Fast replies, accurate info, easy to follow…
I have to provide techincal services for two sizeable companies and Greengeks make my life so much easier – Faultless service guys
Two thumbs up Greengeeks!
Thank you Michael P., David Rogers and the rest of the staff. You have helped make my life easier with your replies to my questions.
Take care,
Marco Monti
Excellent customer service. Always helpful, patient and never condescending. Extremely happy customer.
I manage a number of websites for communities of faith and small not-for-profits. They don’t have the money or the savvy to solve technical problems, so they rely on me for troubleshooting. I’m self-educated, and now and then I rely on GreenGeeks Support to solve a problem that goes beyond my capabilities. They have never let me down. Always prompt, courteous, and expertly capable. I can’t say enough in praise of the GreenGeeks Support staff.
I have been searching for a host to park all of my domains. I was recommended to check out Green Geeks because I was told their customer service was top notch. I was not disappointed at all and online agent Nick V. was an exceptional help. So far I am very glad to have made this switch and I look forward to my future service and hosting.
I’ve been looking for a reseller host who was going to make my life easier, not harder. Where other hosting companies have been given weeks at a time to prove themselves and failed, before I moved on, Greengeeks have very quickly impressed, with efficient speedy service and their communication has been responsive. I’m looking forward to many years of happy custom 🙂
Thanks for the help!
OK, so I’m a total noob when it comes to this computer stuff. I spoke to Vance, and oh boy was this guy patient with me. I was ready to throw the towel in and give up on this web stuff all together, but he got me regrouped, started again from scratch with me, and after what seemed like an eternity. I have a webpage up and viewable. WOO HOO, that’s a huge milestone for me, and if it hadn’t been for Vance, I don’t know what I would have done.
Thank you Vance and GreenGeeks, now I know I spent my money in the right place.
They answered all my question and helped me out at lighting speed!
I have used quite a few ISPs over the years and I have to say that GreenGeeks is the best I have encountered. Superfast response time to questions and to making changes I requested.
great problemsolvers at work – very content! Thanks!
I’ve been around a year and so with them. I can’t recommend them enough!!!
3 main reasons:
We’re living times in which EVERY data center / server facility should GO GREEN! we “common mortals” don’t tend to be aware how much contamination “the Internet” generates 🙁
THEIR SUPPORT: the best I’ve ever had in my personal experience, they simply rock! Be it the day shift, or the night shift. Plus you always get to talk to the same guys, which feels like family!
Performance for your bucks: just top of the top, I remember when I migrated from 1 “big brand” to another until coming up with them, having my first ever SSD shared hosting, plus some nice features in their plans: CRM’s, Nifty PHP version selector app…
I simply love them and love to sleep better at night knowing I’m doing something (more) for our planet!
Greengeeks has been such a pleasure for an amateur webmaster like me to work with. Quick, spot-on support, able to work with the client’s level of tech-savviness. Bravo!