Después de haber ayudado a miles de usuarios a elegir un plan de alojamiento web y poner en marcha su sitio web, hemos respondido a casi todas las preguntas que se le puedan ocurrir. Estas son algunas de las preguntas más frecuentes sobre DreamHost.
¿Qué plan de DreamHost debería contratar?
La respuesta realmente depende de sus necesidades de alojamiento. Cuando usted está comenzando, simplemente elija su plan de alojamiento compartido. DreamHost sólo tiene un plan de alojamiento compartido, lo que hace que sea fácil empezar con una cuenta. Si desea crear una tienda en línea, entonces le recomendamos utilizar su alojamiento WooCommerce que está diseñado específicamente para manejar sitios web de comercio electrónico.
¿Puede DreamHost manejar alto tráfico?
DreamHost es capaz de manejar un alto tráfico. Pero tenga en cuenta que todo depende del plan que elija. Si su sitio comienza a consumir demasiados recursos, entonces DreamHost le pedirá que actualice a un plan superior.
¿Puedo actualizar mi plan DreamHost más tarde?
Siempre recomendamos a los usuarios que comiencen con los planes más pequeños y los actualicen cuando sea necesario. DreamHost hace que sea muy fácil para usted para actualizar.
Ofrece DreamHost una opción de pago mes a mes?
Sí. DreamHost ofrece la opción de pago mes a mes. Sin embargo, tenga en cuenta que ofrecen descuentos significativos para acuerdos a largo plazo.
¿Puedo crear subdominios en DreamHost?
Sí, puede crear subdominios fácilmente en DreamHost utilizando el cPanel.
Tengo que registrar mi nombre de dominio con DreamHost?
No. Aunque usted puede reclamar un nombre de dominio gratis al comprar un plan de alojamiento, no está obligado a registrar un nombre de dominio con DreamHost. Puede utilizar Godaddy, NameCheap, o cualquier otro registrador de dominios de su preferencia.
¿Ofrece DreamHost SSL gratis?
Si, DreamHost ofrece SSL gratis con todos sus planes. Los planes de comercio electrónico vienen con IPs dedicadas y SSL privado.
Necesito comprar los addons que DreamHost me ofrece?
No, usted no necesita comprar ningún addons en el momento de la compra. Si decide que los necesita más adelante, siempre puede añadirlos a su cuenta.
¿Realmente DreamHost ofrece espacio en disco y ancho de banda ilimitados?
Al igual que cualquier otra empresa de alojamiento, DreamHost también anuncia recursos ilimitados. Cuando dicen ilimitados, sólo significa que usted no tiene que preocuparse por el almacenamiento en disco o el ancho de banda porque usted obtiene suficientes recursos para operar un sitio pequeño en condiciones normales.
¿Puedo crear un sitio de comercio electrónico en DreamHost?
Absolutamente. El plan de alojamiento WooCommerce de DreamHost viene preconfigurado con todo lo que necesita para iniciar una tienda en línea.
Hi guys!
This lines is for telling you that I had a really good experience with DreamHost, they resovled avery problem that I had.
I recommend this host always!
Thanks, Camila.
Man, you should consider maintain your website in PHP5, because PHP3 is older than my grandma!
Imagine how much bugs and security issues must have in this old version!
I am totally discussed with the quality of the support. I will be looking for a new host. This level of support is unacceptable.
The issue is still unresolved after about a month.
It usually took about 10 hours for a response.
The responses I did get were totally inadequate.
Signed,
A formerly satisfied customer
30 Nov 15
I have been trying for months to get back as a subscriber. My VISA card ran out of date so it now appears all my Data has been lost for my website. I have tried to resubscribe but have failed to persuade Dreamhost to recognise me. Very sad as I really appreciated bing a customer.
John Hemson.
My site quit working as a result of the “upgrade” from PHP 3 to PHP 5. As a result I am forced to make (or have made for me, as I am not a web programmer) major changes in my site. It would be much easier if Dreamhost would continue to make PHP 3 available. Is that possible?
Coming from a host that used CPanel, I had a bit of a learning curve to learn how to do stuff on DreamHost. But the wiki documentation is amazing and I quickly found my way around the DreamHost interface.
I’ve found customer support from DreamHost is prompt and very helpful. You are contacted by a real person who really wants to help and the same person sees through your support issue so you don’t need to keep repeating the whole story.
Thanks DreamHost!
As a new DH customer, some of the setup requirements are a little foreign to me — every hosting company has its own setups, especially where Linux servers are concerned because of the tremendous variability of linux add-ons from one host to another.
Along the way I have relied on the technical support folks via the live chat, and I’ve not once been disappointed. Everyone has been eager to help, provided an answer or a solution in only moments, and I couldn’t be more pleased.
So far, I would give DH an A+ for their service both in terms of timeliness and quality and I’m equally thrilled with the performance of their servers and hardware infrastructure. My site has never been so quick.
I’ve been very happy with my dealings with their technical and accounts support. Prompt replies, problems solved, and very understanding.
I am a happy customer of DreamHost. I always appreciate the amazingly quick response times from them, and I really appreciate that the people who work there try their best to help me with my problems. They go above and beyond, sometimes I feel like I have professional web programmers on call, but I get people who actually care and do research and troubleshoot whatever problems I may be having. Very stable hosting, fair pricing, I cannot complain. Have been with DreamHost for a number of years, and I would not think to look elsewhere for my hosting and domain needs.
Dreamhost is the best! 10/10
Dreamhost is the best hosting provider I have ever worked with. 10/10.
I am very impressed with the technical support, very helpful and timely responses.
This is a bit of a mixed bag for me. First, I would give the employees I’ve dealt with regarding tech support issues–during many, many years of being a DreamHost customer–high marks. They are reasonably prompt, courteous, and as helpful as they can be.
On the other hand, for some issues, I often receive from DH links to wiki entries that provide very detailed and complex instructions for researching and addressing my problem. These instructions presume a good bit of expertise. So, for my purposes, DH is more self-service oriented than I would like. I have a chronic database problem with a very large phpBB forum that’s hosted on DH and there appears to be no way I can just get their people to find the problem and fix it. Instead, I get referred to some materials about how I might use shell access to find the problem and fix it myself. I have better-than-average tech skills, but no experience of knowledge of MySQL and related services. So, I’m stuck.
Given that DH is quite inexpensive, I don’t really expect employees to spend the kind of time I need. So, how about a paid service of some kind for more complicated support issues?
Bottom line: Great support people, but a company that can’t seem to provide, even for a fee, the kind of advanced help I need.
I was very impressed with technical support, especially when it was determined that the problem was with my ISP, they kept tracking the problem with my ISP and let me know when the ISP problem was resolved.
DH is one of two ISPs I use and definitely the better. Their interface is cleaner and the support excellent. I’m more than happy to recommend them.
Excellent service! Dreamhost has a great customer support. Its an awesome company, I definitely recommend it! 🙂 Five stars.
I am dreamhost user since 2006, and always had an adequate and rapid support. Definitely my problems with hosting stopped after signing the service dreamhost. the best
Always easy to work with. Thanks for your help. Fast and on the ball.
JC
Everything is good excepting low speed and lack of cpanel
as a standard SOA and DNS option, dreamhost works well.
However when looking to rapidly expand within zone files, dream host falls short. the API is not as good as it should be, support team also seem to be unable to answer on the more complicated problems and seem to simply just not answer the more difficult questions.
I personally would not use dreamhost again, but I would recommend them if you use them for what they are, its not a bad option for owner managed and small business, corporate space they dont fair so well.
Customer service for pre-sales was simply excellent. Of course you’d expect that because they want to gain more customers.
After sales – in respect of tech support – outstanding!
I have nothing but good things to say about DreamHost. This is my first time doing everything on my own so I needed help. The response from DreamHost everytime was fast and every issue resolved quickly.
Just received a customer survey from DreamHost inviting me to add a review to this page for an issue that was opened days ago was closed without resolution by DreamHost.
Since DreamHost invited me to leave a review, I’ll take a break from moving sites to another provider to express my disgust.
The original issue(s), caused by DreamHost’s technical team, miscommunicated by dreamhosts marketing team, and adequately addressed by DreamHosts support team has left me flabbergasted.
Obviously with 50+ domains on DreamHost I was a pretty happy long time customer. Spent the bulk of the weekend moving sites to AWS and Digital Ocean to get out from the cloud of another bungle.
We have been locked down for the holiday season for more than a month across all of our sites, this is costing us time and money that could be better used supporting our customers and their sites.
The customer service is detail oriented and they’re always eager to render more help to clients. I recommend Dream Host services to entrepreneurs without reservation.
Dreamhost was great for the last year, until they suddenly changed their VPS policies regarding root with only a few business days notice….over a holiday week no less. Very unprofessional support when I submitted questions, even refused to call me despite the fact that they are costing me thousands of dollars to rapidly move to a new service. Essentially they told me they don’t value my business. It’s really a shame they seemed like a good company up until now. Rating of 1 out of 10.