Tras haber ayudado a miles de usuarios a elegir un plan de alojamiento web y a poner en marcha sus sitios web, hemos respondido a casi todas las preguntas que se te puedan ocurrir. Estas son algunas de las preguntas más frecuentes sobre GreenGeeks:
¿Por qué debería elegir GreenGeeks para alojar mi sitio?
GreenGeeks está diseñado para ofrecer un buen rendimiento y, al mismo tiempo, ser respetuoso con el medio ambiente. Ofrecen múltiples opciones de alojamiento que se adaptan perfectamente a tus necesidades y presupuesto. Para cargas rápidas de páginas y máxima redundancia, utilizan matrices de almacenamiento RAID-10 de estado sólido y las últimas tecnologías de velocidad como PowerCache, CDN gratuito, etc.
¿Qué plan de GreenGeeks debería contratar?
Depende de tus necesidades de alojamiento. GreenGeeks ofrece una amplia variedad de planes de alojamiento que van desde el alojamiento compartido hasta los servidores dedicados. Cuando estés empezando, puedes elegir su plan de alojamiento compartido. A medida que tus necesidades evolucionen, puedes cambiar a un plan superior.
¿Dónde se encuentran los servidores de GreenGeeks?
GreenGeeks es una empresa estadounidense. Sus centros de datos se encuentran en Chicago, Phoenix, Toronto y Amsterdam.
¿Puede GreenGeeks soportar un tráfico elevado?
Sí, GreenGeeks puede gestionar un tráfico elevado las 24 horas del día. Sin embargo, asegúrese de elegir el plan de alojamiento adecuado que cumpla sus objetivos. Si se descubre que consumes más recursos de los permitidos, te pedirán que pases a un plan superior.
¿Puedo ampliar mi plan GreenGeeks más adelante?
Por supuesto. Los planes de alojamiento compartido ofrecen espacio web y transferencia de datos ilimitados. Pero sólo se le permite utilizar los recursos para el funcionamiento de un sitio web de una pequeña empresa. Si su sitio consume más recursos de lo normal, se le pedirá que actualice su plan de alojamiento.
¿Ofrece GreenGeeks una opción de pago mensual?
Sí. GreenGeeks ofrece opciones de pago mes a mes para sus planes compartidos. El inconveniente es que tendrás que pagar una cuota de instalación de 15 $ si eliges la facturación mensual. Puedes renunciar a la cuota de alta si eliges un plan anual o superior.
¿Realmente obtengo recursos ilimitados con GreenGeeks?
Como cualquier otro proveedor de alojamiento, GreenGeeks te ofrece espacio en disco y ancho de banda ilimitados. Ten en cuenta que sólo puedes consumir recursos para el funcionamiento de un sitio web pequeño.
Si tienes un sitio web o un blog pequeño, no tienes de qué preocuparte, ya que dispondrás de suficientes recursos del sistema para hacerlo funcionar. Si excedes el uso, se te pedirá amablemente que lo reduzcas o que pases a un plan superior.
¿Tengo que registrar mi nombre de dominio con GreenGeeks?
GreenGeeks no cobra el registro del dominio al contratar un plan de alojamiento. Sin embargo, no estás obligado a registrar un nombre de dominio con ellos. Puedes utilizar Godaddy, NameCheap o cualquier otro registrador de dominios que prefieras.
¿Ofrece GreenGeeks un creador de sitios web gratuito?
Sí, dispones de un constructor gratuito de arrastrar y soltar para crear rápidamente un sitio web en tu cuenta de GreenGeeks. También puedes utilizar una plataforma de creación de sitios web como WordPress para lanzar tu sitio.
¿Vende GreenGeeks algún complemento de alojamiento?
No, GreenGeeks no vende ningún complemento de alojamiento al comprar el plan de alojamiento de GreenGeek.
¿Cuál es el nivel de asistencia de GreenGeeks?
GreenGeeks ofrece soporte 24/7 a través de 3 modos: Chat en vivo, teléfono y ticket de correo electrónico. El tiempo medio de resolución de un problema es de 15-20 minutos para el soporte basado en tickets. También tienen una extensa documentación que te ayuda a guiarte a través de cada aspecto del alojamiento web.
Greengeeks’ support is over the top.
I haven’t as yet found another host whose front line techs are as knowlegedable as yours as pertains to both Zen and WP, without having to escalate to level 1.
Most I’ve found escalate any time there is a minor tech question. You guys rock for ANYONE running multiple web sites.
Love you guys!
I love this co, I have 2 accounts never used a host or WordPress before , dove straight in and I love the fact they are always on line and always helping, Im still learning Geekism so with this company I would be stumped 🙂
I am of a generation which didn’t get any IT education and trying to launch a new business today is daunting. I have greatly valued the instant interaction I get with all sorts of issues from Greengeeks. I appreciate that I am not made to look stupid because I don’t speak the IT language but do need to use the internet for my livelihood. Thanks and keep up the good work.
I recommend GreenGeeks to all the my colleagues and friends who start talking to me about hosting a website because the price is right and I found the support to be outstanding.
I was moving a site from one provide to GreenGeeks and I needed help with building a test site, removing the old site and deploying the new and installing wordpress. I got outstanding help from GreenGeeks support each time via chat. In some cases it was pointing me to the GreenGeeks support documentation or walking me through the steps or simply handling the task via a simple ticket.
What I noticed was able to use chat on Sunday morning at 6:30 am and got immediate assistance. The support is simply outstanding. They far exceeded my expectations and I can’t see a reason why I would ever use another provider. Long live GreenGeeks!
We’ve been with GreenGeeks for many years now and have also referred clients to them in more than one occasion. If I had to highlight only one reason, I would mention the support team’s response time and service, which are exceptional.
GreenGeeks is phenomenal hosting websites. Their pricing is incredibly reasonable. Their patience to help with any web questions is phenomenal. I don’t know how they do it as with most hosting companies you are just a number but not with GreenGeeks. Other businesses need to learn from their customer service model as they are exceptional when it comes to customer service!
My websites no longer crash all the time like with GoDaddy. No reason for a WordPress website with low traffic to be crashing due to using too many “resources”. Hosting company should be monitoring and making adjustments for hacker traffic. GreenGeeks seems to be doing this. I can’t control all hacker traffic. I do my best, but my site shouldn’t go down because of traffic I’m not inviting. I’ve been very happy with GreenGeeks for years, and I recommend them to my web development clients.
I’ve had several websites run through GreenGeeks for a few years now and it’s the best web host provider I’ve ever used. Not only is it easy to set up and understand, the customer support is fantastic. I’ve never had an issue that wasn’t resolved or a question that wasn’t answered. They are fast, professional, and have made my professional life far easier over the years.
If anyone is looking for a web host, I 100% recommend GreenGeeks.
GreenGeeks is amazing! I had my site on another server (won’t name them) that was so bad and not safe that I dumped them and came here. GreenGeeks web hosting is so easy and good!
I use Drupal so that my daughter or son-in-law can logon and add pages if they want. Green Geeks made it so easy to setup and so so so easy to update when Drupal updates. I was also easily connected to someone to assist with any questions I had.
Their customer service is wonderful unlike the old site which did not have chats, no emails and no phone (no way to contact them for help).
And to put a final excellent note on this they are so reasonably priced.
I will never leave!
GreenGeeks has provided very reliable hosting over the years I’ve used them, made even better by the fact that they are environmentally friendly. I have never had any issues with uptime, speed, or customer service. The pricing is very reasonable as well. I have no reason to consider any other hosting provider at this time or for the foreseeable future.
I joined green geeks having never had a website before. I have been blown away by how easy they have made everything for me, any questions I have had have been dealt with immediately by their support staff. Their site builder is easy to use and the amount of bang you get for your buck is unreal. Plus on top of all that there’s the peace of mind of dealing with an environmentally conscious company. Would recommend green geeks to anyone especially to those first starting out!
We have been using GreenGeeks for more than three years.
Our customers are happy with our uptime for their purchases and our company is happy with both notifications ahead of time and the limited downtime associated with maintenance and system updates.
The user interface is clean and easy to understand. Add-on application(s) and service(s) are simple to locate as each application toolset is categorized based on functionality. This makes using the user interface friendly and easy to both the beginner as well as individuals who may have advanced training and experience to equip their web-sites with powerful tools and services (sql, cloudflare, web usage analytics, wordpress, etc.).
The customer support team is very friendly and helps explain services, add-on configuration options, and is happy to assist its customers as needed.
Our company would recommend GreenGeeks as both an easy to use entry-level web hosting service as well as a web hosting service for those who prefer a friendly, knowledgeable, and outgoing customer support team. Greengeeks is also committed to the environment;
I’ve been singed up with Green Geeks for a few years now. I find the tools they have available to be really easy to use and I’ve been able to host multiple sites with their own database tables for wordpress with no problems. The few times I needed to contact them was really easy.
Would definitely recommend.
Love GreenGeeks! I am an affiliate member and have converted over 20 clients to GreenGeeks web hosting from GoDaddy, Network Solutions, Host Monster and others…
I’m a web designer and business consultant and always recommend GreenGeeks for every project.
Great prices and willing to work out special promos again with current customers to keep them here. Never had any issues with speed, or down time either. Highly recommend!
I’ve been a GreenGeeks customer for more than a few years now, and I have to say I love them! Fast hosting, but most importantly, great support. Five stars.
I really can’t say enough about Greengeeks. I bought their web-hosting and domain name services expecting reasonable service, but they have just continued to please me more and more the longer I have them. They let me know exactly what I need to know (maintenance schedules, domain expiries, etc), and nothing annoyingly more. They value is also very very competitive. But they really pleasantly surprised me with their customer service (I know each guy by name- I’ve chatted with them so often). Again, they are very chill and know their stuff. Overall, they feel like a very pro yet personable company.
I am amazing pleased because its not easy to find that great a deal anymore!
I love Green Geeks. Uptime is almost 100% and the backend/cpanel is super easy to use. Friendly support with no issues whatsoever.
I have switched to GreenGeeks a few years back and have been incredibly satisfied with their service, their reliability and their tech support. I have referred 4 people so far to GreenGeeks, and all 4 have had the same positive feedback.
I was searching for a web service that could not only host my site but transfer it from its original host. GreenGeeks stepped up and took care of it all. When I had questions, they responded to my emails in minutes. What a shining example of great customer service. Plus, their hosting fee is one of the least expensive I’ve found. And they use sustainable energy! Good job, GreenGeeks!
Green Geeks is the best! From the outset, they have provided exceptionally good support to our company. They are always prompt, courteous and never fail to positively address an issue. Most of the time, however, Green Geeks is where it should be – out of sight, out of mind. We know they are there, working in the background to provide exceptional service at an affordable cost.
I’ve had experiences with several other web hosts and they just don’t measure up to Green Geeks.
I highly recommend Green Geeks overall all other hosts.
I switched to GreenGeeks over a year ago after bad experiences with three hosting companies in a row. I have never made a batter decision when it comes to my business. My sites runs fast. There are no problems. When I need to do something “new to me”, I call tech support and they walk me through it. They respond quickly and are ALWAYS helpful. I recommend this company to all my friends.
these guys are simply the best! I’m not saying things don’t go wrong but if they do, that’s very rare and they are ON the problem straight away!! Super fast support online 24/7/236 with 9/10 times instant resolution offered! we are in our 2nd year but before we changed hosts every 3-4 months due to SEVERAL issues that got resolved in a couple of weeks! Furthermore these guys care about the earth hence their name!!!!
Would I recommend them? ABSOLUTELY and UNRESERVEDLY!
By the way, This is a GENUINE UNBIASED feedback as I have no interest to advertise their business, but I must admit I envy them I wish my business was as good as theirs:-))
My needs are simple. With GreenGeeks, I got a good deal on hosting, powered by green energy, and secure email for my “vanity” domain for no extra charge
Reliable, easy to use, good support staff and eco-friendly to boot. We use them to host our business website and have not had any problems in the past 4 years or so since signing up with them.