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HostPapa

hostpapa review

HostPapa is a Canadian web hosting company that's powered by renewable green energy. They offer a variety of hosting plans and easy-to-use tools for beginners to help create a professional website without having to spend a fortune.

Table of Contents
Overall
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.5 / 5.0
Features
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Empty   4.0 / 5.0
Performance
Rating Star FullRating Star FullRating Star FullRating Star EmptyRating Star Empty   3.0 / 5.0
Support
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Empty   4.0 / 5.0
Ease of Use
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Pricing
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Empty   4.0 / 5.0
FAQs
HostPapa FAQs
User Reviews
46 User Reviews
Overall Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.5 / 5.0

HostPapa Review: Is it Good or Bad?

HostPapa Hosting Review

HostPapa is a Canadian based web hosting company that has made its mark through its feature-rich plans. With their hosting services, you can have all the beginner-friendly tools that can help you come up with professional looking sites without any help.

It offers 99.99% uptime and has several support options for you. They also offer free migration if you’ve hosted your site in another company. Besides you can also have free SSL and free domain name with every plan.

  • Free migration
  • Free SSL
  • Softaculous 400+ free apps
  • Unmetered bandwidth
  • Free WordPress transfer
  • WordPress super caching
  • Monitoring and Intrusion detection
  • Password modification & DNS control
  • Private Nameservers
  • Acronis server backup

and a lot more.

Cheap Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.7 / 5.0

HostPapa Cheap Hosting Review

hostpapa review

HostPapa‘s Cheap hosting plan is the best choice for bloggers and small business enterprises who is looking for an affordable option to host their site. The cheap hosting plan offers great features so that you can have a smooth experience taking your business online.

This option comes in 3 different pricing plans each with great features. Depending on your requirements, you can opt for the one that best fits your needs. HostPapa offers brilliant uptime, so you need not worry about your site being unavailable at any time. The problem, however, is its inconsistent loading speed. Someday you might have above average loading speed but at other times you might be a little disappointed.

Other than that, we didn’t have a very good experience with the live chat support team. You might have to wait up to 25 mins for them to answer your query. Although you can have your hosting at a great price, we don’t think it’s worth its inconsistent performance and long response time.

  • Free domain name
  • Unmetered bandwidth
  • 100GB SSD storage to unlimited storagespace
  • Free Cloudflare CDN
  • Website Builder
  • Cloud Linux servers
  • Free Let’s Encrypt SSL
  • Softaculous with 400+ free apps
  • Free one-on-one training

and more.

VPS Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.5 / 5.0

HostPapa VPS Hosting Review

VPS Hosting HostPapa

HostPapa‘s offers VPS hosting that offers easy-to-use cPanel and root-level access through the VPS manager. But the only problem with this hosting plan is its expensive pricing plans. You might not want to pay so much and compromise on your site’s loading speed.

  • 2GB – 32GB memory
  • 60GB – 1TB SSD storage
  • 4 – 12 core CPU
  • 2 IP addresses
  • Private nameservers
  • Wholesale domain names
  • Free VPS migration
  • Host unlimited domains
  • SolusVM VPS Panel
  • Softaculous 400+ free apps
  • Let’s Encrypt SSL

and more.

WordPress Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.6 / 5.0

HostPapa WordPress Hosting Review

WordPress Hosting HostPapa

With HostPapa, you can also have WordPress hosting services with built-in security and monitoring. This hosting plan comes pre-installed with WordPress, so you can get started right away. You also get to use the JetPack plugin that is pre-installed with each of these plans.

  • Unmetered bandwidthe
  • Free WordPress transfer
  • WordPress super caching
  • Free SSL and HTTP/2
  • SSD drive
  • Free Cloudflare CDN
  • Free domain registration
  • Intuitive control panel

and more.

WooCommerce Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.6 / 5.0

HostPapa eCommerce Hosting Review

If you want to set up an online store, HostPapa has that option too. You can opt for its eCommerce solution that offers a secure shopping cart too. You can have a beautiful mobile responsive shopping cart, upload all your products and start selling right away.

  • Unmetered bandwidth
  • Product filtering
  • Single page secure checkout
  • Search option with suggestion
  • Google Analytics and reports integration
  • Add unlimited products
  • Upto 15 languages supported
  • Free SSL
  • Custom domain
  • Export/Import of orders

and more.

Reseller Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.5 / 5.0

HostPapa Reseller Hosting Review

If you have an agency that sells hosting plans to your customers, then HostPapa’s reseller hosting plan could be a good option. By opting for this plan, you get the chance to manage your own account with the intuitive dashboard. You can also install hundreds of apps including WordPress, Joomla, etc.

The Reseller hosting offers 5 different plans and its pricing is a bit on the higher edge.

  • 20-150 cPanel accounts
  • 500 GB SSD to 2.5 TB bandwidth
  • Free SSL certificates
  • Unlimited database
  • Unlimited domains & email accounts
  • Monitoring and Intrusion detection
  • Password modification & DNS control
  • Private Nameservers
  • Acronis server backup

and a lot more.

DomainYes
Disk Space60GB - Unlimited
Money Back Guarantee30 Days
Claim Special Offer »
DomainYes
Disk Space100GB SSD - Unlimited
Money Back Guarantee30 Days
Claim Special Offer »
Domain
Disk Space
Money Back Guarantee30 Days
Claim Special Offer »
DomainYes
Disk Space60GB - 1TB SSD Storage
Money Back Guarantee30 Days
Claim Special Offer »
DomainYes
Disk Space100GB SSD - Unlimited
Money Back Guarantee30 Days
Claim Special Offer »
DomainYes
Disk SpaceUnlimited
Money Back Guarantee30 Days
Claim Special Offer »
DomainYes
Disk Space500GB - 2.5TB
Money Back Guarantee30 Days
Claim Special Offer »

Features

(4.0 / 5.0)

HostPapa Review: How Good is it?

When trying to choose a hosting for your business, it’s difficult to find out which one is the best option for you. And with so many mixed reviews available online, it’s hard to choose the right one that matches your needs. In our unbiased HostPapa review, we’ll take a look at its features and see if it’s any good.

After reviewing HostPapa, here’s what we found. We’ll start by looking at some of its pros and cons.

HostPapa Pros:

  • Brilliant Uptime: Just like any other web hosting provider in the industry, HostPapa also offers amazing uptime guarantee. On average, it offers an uptime of 99.96%.
  • Robust Security Features: HostPapa’s robust security features like server firewall, Panda cloud anti-spam, intrusion detection, domain privacy, etc. thoroughly ensure the safety of your website.
  • Free Domain Transfer: If you have already purchased a domain name that’s parked in another platform, HostPapa will let you get it transferred for free.
  • Free Migration: If your site is hosted in another hosting company, HostPapa will transfer your site without charging you a penny.
  • Free Website Builder: To make your web designing experience a smooth one, it offers a powerful website builder with hundreds of mobile-friendly templates and professional-looking designs.
  • HostPapa Cons:

    • Average Speed: Although HostPapa has amazing uptime when it comes to speed, it doesn’t offer anything exemplary.
    • Only 48 Hours Money Back Guarantee with Monthly Plans: If you purchase a monthly plan, you will have only 48 hours to claim your money back in case you aren’t satisfied with their services.

Performance

(3.0 / 5.0)

Support

(4.0 / 5.0)

HostPapa Customer Service

DreamPress support, hostpapa support

HostPapa offers good customer service 24*7 via:

  • support tickets
  • live chat
  • phone calls

You can easily reach out to them if you need any help. But sometimes, the live chat support team might make you wait for a really long time to answer your query.

If you hold a Business or Business Pro shared plan, then it offers you with a 30-minute phone call or video session in which one of their agents will guide you through the setup. Besides that, you can also access their extensive knowledge base, webinars, video tutorials, and downloadable menus.

Ease of Use

(5.0 / 5.0)

HostPapa has built all of its services with user-experience in mind. That’s probably the reason why it has such a clean and smooth interface to work upon. You’ll love its user-friendly cPanel, site builder, and email interfaces. Managing the account is also pretty simple. You can easily set up domains and subdomains, create email accounts, manage databases and more.

Once you’ve made the payment, you’ll receive an email from HostPapa with your login credentials using which you can sign in right away. You’ll find all your website building and management tools under the My cPanel tab. You can then use the one-click install option to set up your site.

HostPapa cPanel, hostpapa review

To build your site, you can use its drag-and-drop builder that offers hundreds of responsive templates. It also supports various other elements like images, videos, maps, etc. The website builder is available free of cost. But the catch is that you can build only 3 pages with it. If you want to create more pages you’ll have to pay extra.

Pricing

(4.0 / 5.0)

HostPapa offers various kinds of hosting services. Each of these plans has great features to offer under amazing pricing, especially for shared hosting. The VPS hosting plans might appear to be a bit on the higher side.

However, overall the plans are reasonably priced.

PLANDISK SPACEBANDWIDTHPRICE
Shared Hosting (Starter Plan) 100GB SSD Storage Unmetered $3.95/mo
WordPress Hosting (Started Plan) 100GB SSD Storage Unmetered $3.95/mo
VPS Mercury 60GB SSD Storage 1TB $19.99/mo
Reseller Hosting 50GB SSD Storage 500GB $29.99/mo
eCommerce Hosting (Bronze) Unlimited Unlimited $19.99/mo

FAQs

Let’s now check out some of the questions frequently asked by our users about HostPapa.

Q2. Does HostPapa offer a free domain name?

Yes, Hostpapa offers free domain registration with all its plans.

Q3. Does it offer a free SSL certificate?

Yes, you can have a free SSL certificate with HostPapa.

Q4. Will it transfer my website for free?

Yes, if you have already hosted your account with another company, you can transfer it to HostPapa without paying a single penny.

Q5. Does HostPapa offer money-back guarantee?

Yes, it offers a money-back guarantee. But if you opt for a month-to-month payment cycle, then you’ll only have 48 hours to claim your money back. With annual plans, you’ll get a 30-day money back guarantee.

Q6. Does HostPapa offer windows hosting?

No, as of now they don’t have windows hosting.

HostPapa vs Other Hosts

Wondering how HostPapa stacks up against other web hosting companies? See our side-by-side comparison to see for yourself.

Sorry, we do not have any comparison data for this web host.

Final Recap

Overall, HostPapa can be a good choice if you’re a beginner and wanted to build a website without having to spend a fortune. But if you consider their loading speed and support, you might want to look for alternatives. Users have complained about inconsistent loading speed on multiple occasions.

Besides the VPS and Reseller hosting pricing plans are a bit on the higher side.

  • Free migration
  • Free SSL
  • Softaculous 400+ free apps
  • Unmetered bandwidth
  • Free WordPress transfer
  • WordPress super caching
  • Monitoring and Intrusion detection
  • Password modification & DNS control
  • Private Nameservers
  • Acronis server backup

and a lot more.

DomainYes
Disk Space60GB - Unlimited
Money Back Guarantee30 Days
Claim Special Offer »

User Reviews

(46)
  1. I am hosting our websites with HosPapa since last 4 – 5 years, whenever I have any questions, concerns, or looking for help – I got back my answer on time and complete. I just wants to say THANK YOU Hostpapa Team.

  2. I have recently migrated five websites to Hostpapa. I am very happy with their pricing and extremely impressed with every aspect of their service. What I like most about Hostpapa is their support. Live chat is excellent, fast and friendly. Support tickets are answered and resolved very quickly.
    Great all-round hosting company… well done Hostpapa!

  3. Priya Florence Shah February 23, 2018 at 6:59 pm

    HostPapa helped me migrate my websites and set up my SSL certificates without any hassle. Their customer support personnel are the best I have seen anywhere. I highly recommend their website hosting services.

  4. Hostpapa has a splendid Service and personable Customer Service to promptly answer my queries. I am impressed with the quality and ease of use of their interfaces. My website enjoys excellent up-time, which benefits me, my clients and followers.
    Thank you Hostpapa for these past 8-years we’ve been partners and I look forward to our future.

  5. With HostPapa’s online tutorials and prompt support, which was all included in my hosting package, I have been able to design my own website without the expense of hiring a design professional.

  6. The transition to Host Papa from go Daddy was easy. Great pricing and the tech support is always there when you need it.
    We are very pleased.

  7. Margaret Teasdale January 8, 2018 at 7:29 pm

    I would definitely recommend Host Papa. The prices are great and it was so easy to get started and publish my web page. The videos are of great help to get started. You can reach them any time. Great service.

  8. So far so good! Seems easy with HostPapa – good value and reliable. What more could you want?

  9. Very new to hosting, but the tech support with Hostpapa are quick to my issues and they’re friendly. Whenever i had a challenge they’re always ready to help me out with my imaginary thoughts just to make my website outstanding. Also, their help was so great, when i had issues setting up A Record and MX Record for business emails, it was like DIY. I had no regret using Hostpapa

  10. Peter Dvoracsek January 5, 2018 at 3:45 am

    I can not speak highly enough about the service and backup I get from Hostpapa. I’m only new to working with my own sites admin backends and everytime I need assistance, Hostpapa techs are always there to help. No matter how big or small the issue is (to me they’re all big). Wouldn’t change a thing.

  11. I am not that old to Hostpapa but so wonderfully so far everything is up to the maximum standards in web-hosting. My services have been up and running as the should have, no service-interruption or disconnections so far. I had been dealing with different web-hosting companies from all over the world mostly from US but none of them had been as committed as Hostpapa to their customers. I have experienced minimum queuing time for getting maximum support from Hostpapa Customer Support. Overall, Hostpapa is fantastic…

  12. I recently had a big error on my website. The support at Host Papa were able to completely fix everything and get me back on my feet within 24 hours. I was really impressed with the help I received. I have been with Host Papa for many years and have found it to be a great host.

  13. I am very happy with Hostpapa service. They are overseas host provider located in Canada, which provided much better faster efficient services than New Zealand local provider. Their responding time is also very quick. Their technical support is very good, as well as their billing and accounting department. For example, recently i have transferred my domain from one provider to Hostpapa, and accidentally I overpaid $24.99 NZD. I was arguing with Hostpapa that I have overpaid. Immediately, I got answer that overpaid fund refunded to source credit card straight way. Then, I checked my bank statement that money has never been taken out of my account at first place, when i made over-payment online. Hostpapa is honesty business, good provider.

  14. Migrated from Godaddy to Hostpapa a couple of years ago to host a dozen of websites for my customers. I definitely don’t regret it. Performance, reliability and excellent customer support .

  15. Really happy with HostPapa. They offer many features for an excellent price point and have wonderful customer service. They’ve been able to assist me quickly with any issues I’ve had.
    I wouldn’t hesitate to recommend them at all.

  16. I’m a newbie in this wonderful world of Webhosting, I tried and checked majority of webhosting provider in the online market and i choosed HOSTPAPA, mainly because of their very affordable prices, before I was hesitant co’z a question always disturbed me, What if no one assist me on how to develope my first website? And there enters their system support who is untiringly assisting me through all the process whatever problem arises in me in developing my website. They really have a tremendous system support team who is there to take action 24/7, I really love this team, now i can say the product is good but one thing that complete it is their superb services, No one in this world are born or made perfect in all aspect of life, But this Hostpapa team is next to perfect and you got my word on it…

  17. I have been a customer of hostpapa for 6+ years. I had to suffer just 1 server outage in the 6 years. The technical service person was very fast to let me know about the status of the issue and expected (short) time to have it resolved. And the server was back on line in like 5-10 minutes. No data loss either.
    Great service, no doubt.

  18. I have recently signed up with Host Papa for domain name and hosting and they have been great. Excellent price, fast and friendly service and support and customer say to follow instructions.
    I’m glad I went with Host Papa!!

  19. I’ve been using Host Papa for almost 5 years. The customer support is excellent. Whenever I need help about my website, they help in the most professional and reliable way. Fast and efficient!

  20. I’ve been using HostPapa for several years. The website is available reliably. When I’ve had problems, their support team was able to help quickly. I am reassured having their team on my side.

  21. I have been with HostPapa now for many years and I can confirm the positive reviews here as I also have nothing but good things to say about them. First and foremost is their support. Many have product but where it really matters most is support.

    Most of my support issues were self induced which can be embarrassing however, HostPapa support has always been courteous, understanding and quick to respond with an accurate solution. I have recommended HostPapa for many years and know of several friends who are now clients of HostPapa as a result of their committment to value.

    Now, if I could just find a telecom supplier with the same business model, life would be grand.

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