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HostPapa

hostpapa review

HostPapa is a Canadian web hosting company that's powered by renewable green energy. They offer a variety of hosting plans and easy-to-use tools for beginners to help create a professional website without having to spend a fortune.

Table of Contents
Overall
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.5 / 5.0
Features
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Empty   4.0 / 5.0
Performance
Rating Star FullRating Star FullRating Star FullRating Star EmptyRating Star Empty   3.0 / 5.0
Support
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Empty   4.0 / 5.0
Ease of Use
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Full   5.0 / 5.0
Pricing
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Empty   4.0 / 5.0
FAQs
HostPapa FAQs
User Reviews
46 User Reviews
Overall Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.5 / 5.0

HostPapa Review: Is it Good or Bad?

HostPapa Hosting Review

HostPapa is a Canadian based web hosting company that has made its mark through its feature-rich plans. With their hosting services, you can have all the beginner-friendly tools that can help you come up with professional looking sites without any help.

It offers 99.99% uptime and has several support options for you. They also offer free migration if you’ve hosted your site in another company. Besides you can also have free SSL and free domain name with every plan.

  • Free migration
  • Free SSL
  • Softaculous 400+ free apps
  • Unmetered bandwidth
  • Free WordPress transfer
  • WordPress super caching
  • Monitoring and Intrusion detection
  • Password modification & DNS control
  • Private Nameservers
  • Acronis server backup

and a lot more.

Cheap Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.7 / 5.0

HostPapa Cheap Hosting Review

hostpapa review

HostPapa‘s Cheap hosting plan is the best choice for bloggers and small business enterprises who is looking for an affordable option to host their site. The cheap hosting plan offers great features so that you can have a smooth experience taking your business online.

This option comes in 3 different pricing plans each with great features. Depending on your requirements, you can opt for the one that best fits your needs. HostPapa offers brilliant uptime, so you need not worry about your site being unavailable at any time. The problem, however, is its inconsistent loading speed. Someday you might have above average loading speed but at other times you might be a little disappointed.

Other than that, we didn’t have a very good experience with the live chat support team. You might have to wait up to 25 mins for them to answer your query. Although you can have your hosting at a great price, we don’t think it’s worth its inconsistent performance and long response time.

  • Free domain name
  • Unmetered bandwidth
  • 100GB SSD storage to unlimited storagespace
  • Free Cloudflare CDN
  • Website Builder
  • Cloud Linux servers
  • Free Let’s Encrypt SSL
  • Softaculous with 400+ free apps
  • Free one-on-one training

and more.

VPS Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.5 / 5.0

HostPapa VPS Hosting Review

VPS Hosting HostPapa

HostPapa‘s offers VPS hosting that offers easy-to-use cPanel and root-level access through the VPS manager. But the only problem with this hosting plan is its expensive pricing plans. You might not want to pay so much and compromise on your site’s loading speed.

  • 2GB – 32GB memory
  • 60GB – 1TB SSD storage
  • 4 – 12 core CPU
  • 2 IP addresses
  • Private nameservers
  • Wholesale domain names
  • Free VPS migration
  • Host unlimited domains
  • SolusVM VPS Panel
  • Softaculous 400+ free apps
  • Let’s Encrypt SSL

and more.

WordPress Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.6 / 5.0

HostPapa WordPress Hosting Review

WordPress Hosting HostPapa

With HostPapa, you can also have WordPress hosting services with built-in security and monitoring. This hosting plan comes pre-installed with WordPress, so you can get started right away. You also get to use the JetPack plugin that is pre-installed with each of these plans.

  • Unmetered bandwidthe
  • Free WordPress transfer
  • WordPress super caching
  • Free SSL and HTTP/2
  • SSD drive
  • Free Cloudflare CDN
  • Free domain registration
  • Intuitive control panel

and more.

WooCommerce Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.6 / 5.0

HostPapa eCommerce Hosting Review

If you want to set up an online store, HostPapa has that option too. You can opt for its eCommerce solution that offers a secure shopping cart too. You can have a beautiful mobile responsive shopping cart, upload all your products and start selling right away.

  • Unmetered bandwidth
  • Product filtering
  • Single page secure checkout
  • Search option with suggestion
  • Google Analytics and reports integration
  • Add unlimited products
  • Upto 15 languages supported
  • Free SSL
  • Custom domain
  • Export/Import of orders

and more.

Reseller Hosting Rating
Rating Star FullRating Star FullRating Star FullRating Star FullRating Star Half   4.5 / 5.0

HostPapa Reseller Hosting Review

If you have an agency that sells hosting plans to your customers, then HostPapa’s reseller hosting plan could be a good option. By opting for this plan, you get the chance to manage your own account with the intuitive dashboard. You can also install hundreds of apps including WordPress, Joomla, etc.

The Reseller hosting offers 5 different plans and its pricing is a bit on the higher edge.

  • 20-150 cPanel accounts
  • 500 GB SSD to 2.5 TB bandwidth
  • Free SSL certificates
  • Unlimited database
  • Unlimited domains & email accounts
  • Monitoring and Intrusion detection
  • Password modification & DNS control
  • Private Nameservers
  • Acronis server backup

and a lot more.

DomainYes
Disk Space60GB - Unlimited
Money Back Guarantee30 Days
Claim Special Offer »
DomainYes
Disk Space100GB SSD - Unlimited
Money Back Guarantee30 Days
Claim Special Offer »
Domain
Disk Space
Money Back Guarantee30 Days
Claim Special Offer »
DomainYes
Disk Space60GB - 1TB SSD Storage
Money Back Guarantee30 Days
Claim Special Offer »
DomainYes
Disk Space100GB SSD - Unlimited
Money Back Guarantee30 Days
Claim Special Offer »
DomainYes
Disk SpaceUnlimited
Money Back Guarantee30 Days
Claim Special Offer »
DomainYes
Disk Space500GB - 2.5TB
Money Back Guarantee30 Days
Claim Special Offer »

Features

(4.0 / 5.0)

HostPapa Review: How Good is it?

When trying to choose a hosting for your business, it’s difficult to find out which one is the best option for you. And with so many mixed reviews available online, it’s hard to choose the right one that matches your needs. In our unbiased HostPapa review, we’ll take a look at its features and see if it’s any good.

After reviewing HostPapa, here’s what we found. We’ll start by looking at some of its pros and cons.

HostPapa Pros:

  • Brilliant Uptime: Just like any other web hosting provider in the industry, HostPapa also offers amazing uptime guarantee. On average, it offers an uptime of 99.96%.
  • Robust Security Features: HostPapa’s robust security features like server firewall, Panda cloud anti-spam, intrusion detection, domain privacy, etc. thoroughly ensure the safety of your website.
  • Free Domain Transfer: If you have already purchased a domain name that’s parked in another platform, HostPapa will let you get it transferred for free.
  • Free Migration: If your site is hosted in another hosting company, HostPapa will transfer your site without charging you a penny.
  • Free Website Builder: To make your web designing experience a smooth one, it offers a powerful website builder with hundreds of mobile-friendly templates and professional-looking designs.
  • HostPapa Cons:

    • Average Speed: Although HostPapa has amazing uptime when it comes to speed, it doesn’t offer anything exemplary.
    • Only 48 Hours Money Back Guarantee with Monthly Plans: If you purchase a monthly plan, you will have only 48 hours to claim your money back in case you aren’t satisfied with their services.

Performance

(3.0 / 5.0)

Support

(4.0 / 5.0)

HostPapa Customer Service

DreamPress support, hostpapa support

HostPapa offers good customer service 24*7 via:

  • support tickets
  • live chat
  • phone calls

You can easily reach out to them if you need any help. But sometimes, the live chat support team might make you wait for a really long time to answer your query.

If you hold a Business or Business Pro shared plan, then it offers you with a 30-minute phone call or video session in which one of their agents will guide you through the setup. Besides that, you can also access their extensive knowledge base, webinars, video tutorials, and downloadable menus.

Ease of Use

(5.0 / 5.0)

HostPapa has built all of its services with user-experience in mind. That’s probably the reason why it has such a clean and smooth interface to work upon. You’ll love its user-friendly cPanel, site builder, and email interfaces. Managing the account is also pretty simple. You can easily set up domains and subdomains, create email accounts, manage databases and more.

Once you’ve made the payment, you’ll receive an email from HostPapa with your login credentials using which you can sign in right away. You’ll find all your website building and management tools under the My cPanel tab. You can then use the one-click install option to set up your site.

HostPapa cPanel, hostpapa review

To build your site, you can use its drag-and-drop builder that offers hundreds of responsive templates. It also supports various other elements like images, videos, maps, etc. The website builder is available free of cost. But the catch is that you can build only 3 pages with it. If you want to create more pages you’ll have to pay extra.

Pricing

(4.0 / 5.0)

HostPapa offers various kinds of hosting services. Each of these plans has great features to offer under amazing pricing, especially for shared hosting. The VPS hosting plans might appear to be a bit on the higher side.

However, overall the plans are reasonably priced.

PLANDISK SPACEBANDWIDTHPRICE
Shared Hosting (Starter Plan) 100GB SSD Storage Unmetered $3.95/mo
WordPress Hosting (Started Plan) 100GB SSD Storage Unmetered $3.95/mo
VPS Mercury 60GB SSD Storage 1TB $19.99/mo
Reseller Hosting 50GB SSD Storage 500GB $29.99/mo
eCommerce Hosting (Bronze) Unlimited Unlimited $19.99/mo

FAQs

Let’s now check out some of the questions frequently asked by our users about HostPapa.

Q2. Does HostPapa offer a free domain name?

Yes, Hostpapa offers free domain registration with all its plans.

Q3. Does it offer a free SSL certificate?

Yes, you can have a free SSL certificate with HostPapa.

Q4. Will it transfer my website for free?

Yes, if you have already hosted your account with another company, you can transfer it to HostPapa without paying a single penny.

Q5. Does HostPapa offer money-back guarantee?

Yes, it offers a money-back guarantee. But if you opt for a month-to-month payment cycle, then you’ll only have 48 hours to claim your money back. With annual plans, you’ll get a 30-day money back guarantee.

Q6. Does HostPapa offer windows hosting?

No, as of now they don’t have windows hosting.

HostPapa vs Other Hosts

Wondering how HostPapa stacks up against other web hosting companies? See our side-by-side comparison to see for yourself.

Sorry, we do not have any comparison data for this web host.

Final Recap

Overall, HostPapa can be a good choice if you’re a beginner and wanted to build a website without having to spend a fortune. But if you consider their loading speed and support, you might want to look for alternatives. Users have complained about inconsistent loading speed on multiple occasions.

Besides the VPS and Reseller hosting pricing plans are a bit on the higher side.

  • Free migration
  • Free SSL
  • Softaculous 400+ free apps
  • Unmetered bandwidth
  • Free WordPress transfer
  • WordPress super caching
  • Monitoring and Intrusion detection
  • Password modification & DNS control
  • Private Nameservers
  • Acronis server backup

and a lot more.

DomainYes
Disk Space60GB - Unlimited
Money Back Guarantee30 Days
Claim Special Offer »

User Reviews

(46)
  1. HostPapa has hosted my website for several years, and I’ve always found the cost of hosting to be reasonable. Their service and support is excellent: their online and telephone support has always been very friendly and helpful. I recommend HostPapa highly.

  2. Very easy team to work with and really quick responses to any queries I have had. Can thoroughly recommend Host Papa.

  3. I run my site with hostpapa. It works perfectly and fast in all devices. Our brand expects a better world based on the idea of being soft and kind like cotton. Hostpapa is a team that brings this idea into something real. I have to congratulate all the staff and encourage them to continue being like cotton. keep it up!

  4. Really happy with all the help from hostpapa I’m glad I found them everything has been easy so far

  5. I am new to website building, and the support from HostPapa has been fantastic. I have asked a lot of questions and always get prompt responses which have been really helpful. Very happy with the service!

  6. Great prices and excellent support. It was nice to find a tech person who could help me address me WordPress needs! 5 stars for the support!

  7. I use Host Papa and I am particularly pleased with online support. They are always available, professional and competent

  8. I love the service provided to me by host papa. My website is professional and easy to use and I have found the customer service received to be highly satisfactory. An added bonus is the very reasonable cost! Thanks Host Papa!

  9. I’ve used HostPapa in the past, and for my new blod I didn’t hesitate to go with them again. even after comparing them with the competition, their price, service & support wins hands down!

  10. Wow! What a great service. I have used HostPapa for year and a half now, and I have been extremely impressed. I am a beginner, and their site builder tool is so easy to navigate and build a very nice website. When I had issues I hit the chat box and I had help within seconds. If the rep couldn’t help right away he would submit a ticket and I would have an answer back within an hour. I would definitely recommend this service.

  11. It’s been smooth sailing all the way so far with Host Papa.
    Any small issues we’ve had on our end have been quickly fixed by the techs at HP. Great company. Recommend!

  12. Frank Lockhart August 1, 2017 at 8:12 pm

    Spent ages giving a wonderful thumbs up but omitted to give my email address (deliberately) My thumbs up and all else were deleted. Now, you just have to imagine this space is filled with Host Papa praise. I’m not going to type it all again

  13. Steve Capeness July 17, 2017 at 11:14 am

    I went looking for a domain host that had a good reputation, plenty of support, and good pricing deals and I am very happy with the Hostpapa experience. As a beginner in building and running a website I often need support. If I don’t find the answer on the website, I chat with the technical people in customer support and that has been excellent, usually resolving my questions within 3-5 minutes.

  14. Hostpapa is excellent. Great customer service and price.

  15. Thank you HostPapa,
    I’m one among very satisfied customer of HostPapa service for about couple of years now and I would certainly recommend others to try as well.

  16. Im using their services about 3 years, I love this company because always help me out with my doubts. They are so professionals and I will be a client already.
    thanks Hostpapa!

  17. Host Papa provides great service. Their pricing is amazing especially for small business trying to get a start. I want to thank you for your assistance with your excellent customer service.
    I would definitely recommend Host Papa !!!!

  18. I have been using Hostpapa for my wordpress websites for a few years. There support team is utterly fantastic. I had malware on my latest website that made the entire site not functional. I had no idea how it got there. Support not only help me identify it but remove it from wordpress and suggested I put my site behind a web application firewall for further protection, which I did. Highly recommended.

  19. Tim Lancaster June 15, 2017 at 5:25 pm

    Host Papa support team is fantastic. Always there to help whenever I need it. Which isn’t very often as everything seems to always work very well. Thanks.

  20. Host Papa is always there ! In a 5 years relationship, the two times I needed assistance, I was just overwhelmed ! Nice and real people behind state of the art technology.

  21. Thanks a lot Hostpapa. Their prices are greats and the services is working awesome ! Whenever I have an issue they are there to support me for every steps it required. They have always solved my problems and really quickly. They are really nice people and great organization. I recommanded it, 100%

  22. Maria Jeffries June 5, 2017 at 2:58 am

    Thank you Hostpapa for your service in replying to my requests and assistance in sorting things out when I have needed to…

  23. I have used Host Papa now for almost two years. The service is excellent, prompt and reliable. I have recommended Host Papa to family, friends and colleagues and will continue to do so. I’m very happy with the level of, and commitment to, client service provided by Host Papa.

  24. I am very happy with pricing and service, keep up the great work. I would definitely recommend you to my family and friends.

  25. Bilbo Burgler May 29, 2017 at 12:40 pm

    I’ve used Host Papa for 5 or more years now, their hosting package is sensibly priced and the deals offered are fair. When i need to contact them, they solve any issues honestly and fairly, no marketing BS. Just clean sensible people.

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